Flipkart Complaints & Reviews

I had ordered one from flipkart boat rockerz 255F pro but i have received a samsung product which is broken or when i want to refund it then flipkart team reject my refund or replacement request without inform me, please solve my issue thank you very much

I placed an order for iPhone 13 for an exchange for iPhone SE, delivery agent visited home and without checking the phone he is asking to pay the exchange amount. He rejected to deliver the product and when checked with customer care they are clueless.

why the delivery agent is asking for an exchange amount, is Flipkart cheating customers by giving false offers?

The amount is deducted from my card and I request Flipkart to pay a penalty for cheating customers with false promises.

Order ID: OD[protected]

I had completely cleared the due on 2nd August, even after that my loan is not closed, it is still on, as many times as the phone was told in the customer care, the due will be removed in 7 days,
Flipkart pay leter
Account number 31627961
Mobile number [protected]

I felt very happy when I received a product in one day but soon realised that it's a buggy device. Device heats up fast and drains fast. Since there is no option to return the product I placed a request for replacement, which took 4 days to get a new device by them 7 days replacement policy is over. Up on calling the customer care it was suggested to visit the apple care. Today I had taken to the apple care and they said nothing can be done. It's really sad that Flipkart is doing business with such low class vendors who just wants to make money.
This will be my last purchase in Flipkart, Amazon has a much better return policy. Also please don't buy from this seller SuperComNet, Once you buy you are locked and you can't return.

I felt very happy when I received a product in one day but soon realised that it's a buggy device. Device heats up fast and drains fast. Since there is no option to return the product I placed a request for replacement, which took 4 days to get a new device by them 7 days replacement policy is over. Up on calling the customer care it was suggested to visit the apple care. Today I had taken to the apple care and they said nothing can be done. It's really sad that Flipkart is doing business with such low class vendors who just wants to make money.
This will be my last purchase in Flipkart, Amazon has a much better return policy. Also please don't buy from this seller SuperComNet, Once you buy you are locked and you can't return

Flipkart Account: [protected] / [protected]@rediffmail.com
(grievance.[protected]@flipkart.com also not responding, [protected]@flipkart.com shows " recipient address rejected: access denied")

FIRST OF ALL, HOW CAN YOU JUST BLOCK MY ACCOUNT WITHOUT EVEN INFORMING OR WARNING ME BEFORE-HAND OF THIS
BLOCKING POLICY OF YOURS. I HAVE RECEIVED YOUR EMAIL AFTER MORE THAN 24HOURS OF MY FLIPKART ACCOUNT
GETTING BLOCKED & AFTER CALLING & FOLLOWING UP WITH YOUR CUSTOMER CARE SINCE 18TH March 2022 MORNING, HAVE
SPOKEN TO ALMOST 8-9 DIFFERENT CS REPRESENTATIVE ONLINE.

So what is the point in buying from you online..& why have you even kept the return policy if you
don't want buyers to return the product...and we are not MAD to just return the product...THE products
are either of very bad quality or not up to the mark.. hence we are forced to return it. Also for
garments, if there is a size mismatch, & if I receive a wrong size or wrong product.. obviously I will
return OR EXCNANGE it, or does this mean we should keep all the faulty & useless product even if we don't like it,
just to comply with your fair usage policy ????

I AM A FLIPKART MEMBER FOR MORE THAN 15YEARS NOW & ALSO PLUS MEMBER, AND WHAT IS THE USE BEING A PLUS MEMBER, WHICH COMES FOR A PRICE, & IS NOT FREE..
(AND THIS INCIDENT HAPPENING TO MY FLIPKART ACCOUNT IS REALLY DISSAPPOINTING. & THE CUSTOMER CARE IS NOT ABLE TO PROVIDE ANY RESOLUTION, ONLY RECORDED LIKE REPLIES THEY HAVE BEEN GIVING/TELLING ME)

I cant EVEN reply or send email to [protected]@flipkart.com it shows " recipient address rejected: access denied"
& several email's to grievance.[protected]@flipkart.com but no reply to even one email.

KINDLY UNBLOCK MY FLIPKART ACCOUNT IMMEDIATELY.

with deep regret, i am forced to say that FLIPKART is NOWHERE CLOSE to AMAZON in terms of
CUSTOMER SUPPORT, WHICH IS VERY SAD & DISSAPPOINTING. THIS ALSO LOOSES THE TRUST FACTOR I HAD WITH FLIKPART. SO SAD.

Regds

Edwin
[protected]

My money has been deducted from my bank acc. And yet they couldn't confirm my order so i would like my refund back asap. Such a useless behaviour. No one is replying the customers support. Return and refund my money.
It's Rs1000

Flipkart blocked my account due to high number of returns request but the product is not same thats why i reaise returns procces many times in a day but they block my account i have to pay my dues thiere but i am unble due to log in procces they call daily to me to pay the due
so i humble request please unblcok my account
thank you
my account name - Sandeep vishwakarma
mobile number - [protected]
mail [protected]@gmail.com

Copper wire not received with the AC, due to which not able to install AC and even after taking follow up with flipkart multiple times i did not get refund or missing accessories yet.
Order id : OD[protected]

I ordered Air Sofa 3 seater from Flipkart, instead of product I received bunch of waste paper in package . Order id :OD[protected]

I have ordered Xiaomi 11x (8 GB ram and 128 Rom) on March 17th, 2022 (order no.OD[protected] and I got the delivery on 19th March, 2022. When I opened box it look like old device when i reached out to Mi Authorize service center to confirm about the device is new or used.

There we got to now that device is already activated on October 13, 2021 after that we reached to customer care they are calling me asking same question and rescheduling the call no resolution.

Hello sir i purchased a smartphone on flipkart pay later and when i try to payment but its just surfing and then i payment into idfc website and everything is clear but flipkart not settle amount

Hi i had purchased Kodak LEd tv from flipkart and i recived my product on 19 march 2021 and installation was expected with in 48 hours but till now did not receive any technician call as well as any other information and my retrurn policy clock is still active.

I ordered apple airpods on 16 martch 2022 through flipkart and when I received i found on my airpods box serial number are different from invoice bill and I can’t get any warranty without mentioning serial number on invoice. And I contacted to apple support they said serial number is not valid mentioned on invoice. My order id is OD[protected]

Product not delivered and don't know when they deliver it. There is no tracking and no response from flipkart customer care.

When they deliver my product I am not sure, it was already 3 days delayed.

I ordered two quantity of the product and got only one and I paid the value of two products and got only one i need the 2nd product or refund of both of the product

I ordered grocery from flipkart on[protected] with order id OD[protected] worth of Rs.1452 with 18 items in basket using flipkart pay later service. Among 18 items only one order of rice bag worth of Rs.430 delivered on 22-feb-22. Rest of 17 items cancelled due to lost in transport by flipkart and is worth of Rs.1022. Regarding this i received only Rs. 59 rupees as refund and there is a gap Rs. 963 not refund properly to pay later account.

Regarding this i raised the refund request on 24-02-22 and they raised the reqest and replied the refund process within 48 hours. and later postponed to 26 feb and then 27 feb. but at the end of month i did not recieve single rupee to my account. And it was purchased through pay later bill is generated at the end of month i pay the minimum fee of Rs.300 they convert that amount in to finanance charges of Rs. 120 and rest is credited to my paylater account. i convey this to Flipkart escalation team they said that including charges all the amount refund to pay later service i trust on thier words and calm for two days.

After this flipkart started playing game with me i called to customer care around 42 times for making this issue to resolve they call to me and ask me to wait on call for checking and put call for 30 to 40 minutes and disconnect the calls. They repeat the same each time i try to contact them luckily three times connected to their higher team but they also do the same by putting call on hold and auto disconnect with out resolve the issue.

its more than one month i waited for their resolution flipkart is failed to resolve the issue i face worst service even i have flipkart plus membership. by the flipkart mistake the pay later service is temporarily on hold by capital first and have entry in CIBIL file and loss of money.

And from today onwards they disable chat option for contacting customer care.

This was the issue faced from Flipkart for the 7+ years of Flipkart plus member.

I ordered a product from Flipkart and due to some issues I had to return the product it's been about a week yet I haven't received the refund amount back to my credit card. And it's showing that the refund is completed when I contacted flipkart and yet i haven't received the refund. I tried many ways to contact the customer service and initiated chat with the customer care there was no response from that side also they were not able to solve the issue . I have attached my credit card statement screenshot with this complaint

The ekart delivery boy has cancelled my pickup of 6 products saying that we will reschedule for tomorrow because he cannot come today to which I have agreed and later I got a message that your pickup has been cancelled and now I’m unable to raise a new return because flipkart has blocked my account because I have few returns in the past which is weird because people use online shopping liberally because of the return policy. I have purchased expensive laptops and phones from the same account. Now I have been following up on this multiple times via Twitter and customer care but there is just no response or resolution . Requesting consumer court to take serious actions against the e-commerce sites who take advantage of prepaid orders

I got a message that 2 items were delivered but I have not received those 2 items I’m unable to speak to customer care because they have blocked my account. When I call customer care I m notified that since the account is blocked we are unable to trace your orders I live in. A society I have also checked the cctv footage of delivery guy to my aptmt but there is none now I’m unable to do anything here an I lost my money also