Flipkart Complaints & Reviews

Complaint Type:
Company Name - Flipkart
We got from Flipkart realme watch 2 Pro purchase kiye the aur uski kimat thi rs- 4499/- And they just delivered empty boxes to us And complained against them in the National Consumer Helpline Docket number 3262149 And we made changes on only one product But they refused to give my refund and also blocked the account after seeing wrong information This was my new account and they said that your account has been blocked because of returning hi. But we made changes on only one product

Order ID: OD[protected]
Register phone number : [protected]
Order date; 20/01/2022

Hi,
Flipkart have deactivated my EGV without any reason i have added 1000 rs Gift card add spend 589 but remaining 411 rs EGV have Deactivated without any reason why ???

I am not be able to login Flipkart with my number while login my account they are showing that this account is already exists please help me with login my account with my mobile number

Dear sir/ mam,
My Flipkart account has been blocked since 2019. My account was a plus and I want to use that account as that is my only mobile number. It was blocked without any prior information. I contacted Flipkart many times regarding this. Please unblock my account. I will be highly obliged to you.

NAME: PANKAJ KUMAR
MOBILE NO: [protected]

Date of incident:6/2/2022. i purchase redmi k20 pro mobile phone two year back but i did not get the bill copy hard or soft. now i lost the mobile and i want to complain about in police department but maharashtra police support require bill copy and details of the same . So please provide the same. Name :- basit Contact no. [protected] IMEI no.[[protected]] [[protected]] and tax invoice no. is FAB17B[protected].

Name -Kamlesh matalia - booking reference - PI3IKB .
Booking ID: FF[protected]

I booked a flight for Mumbai to Dubai EK505.but I couldn't board the flight due to my Rapid PCR test turned positive.
Now, I requested for reschedule my flight, which flipkart couldn't do it. Then I requested for cancellation and refund for my flight, they promise for refund within 8 days. But that even flipkart couldn't do it or response till yet.

I have placed an Grocery order num, : OD[protected] on 17 January 2022, and my account has been debited Rs 806/- for this order. The order was to be received by 21 Jan but now even after 3 weeks i have not received my order. I have called their customer care team but of no use they just kept changing my delivery date, first when i called on 22 Jan they said I will get on 27 Jan and later when i called they told 1 Feb, again afterwards they said 3 Feb and later 5 Feb like this they are just pushing the date but not giving me correct delivery date.

I've a flipkart account with a mobile number but few months ago i lost my mobile phone.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account. I tried to reach out to the team with the app but no help. My registered email id is [protected]@gmail.com and previous contact no. [protected]

I had an account with a number that has been lost and when I get otp to change the number. It sends otp to both the numbers in order to change the password.
Kindly fix my issue.

Name: RAVI SHANKAR
old number : [protected]
New number : [protected]
email id: [protected]@gmail.com

Seller indiFlashMart on Flipkart
Ordered- samsung s7+ tab
@ -₹ 40999
Ordered date- 3/2/2022
Promice dilivery date- 5/2/2022
2nd promice date after my complaint-8/2/2022
They are neither shipping my product nor giving me proper information that when will i get it.
What's my legal right if they cancel my order? I wants to have this tab for my children for online study as soon as possible.

I am facing issue with bulk orders I am doing from Flipkart grocery. Delivery boy is not willing to deliver the items as he cannot deliver it using his two wheeler. He argued with me and my dad and spoke very rudely. I faced this issue with my last two orders. I didn't ordered anything from Flipkart since this issue. I don't want to get to argument with anyone and don't want to get scolded by anyone like this.

I recently purchased a mobile phone from Flipkart. It had issues with the loudspeaker and because of that I raised a replacement request. They assigned a technician from Jeeves. The technician visited and confirmed the issue, but said that the blanco app that they use to diagnose the fault says that there is no issue. After sometime I received a response that my replacement request was rejected based on the technician's report. When I reached...

Damaged tv replacement not provided by flipkart.
Everyday telling to wait for 24 hrs.
Order id-OD[protected]

My order (OD[protected] was not delivered but the status shows delivered. Delivery person admitted that he gave the parcel to his friend who lost it somewhere and he will find it soon and get it back. He is not responding after this he didn't deliver it later on given time. Customer care says to wait 😰 Im being harassed mentally. I have recorded all conversations with the delivery guy. Please help me file a case.

I have been purchasing from flipkart at pincode 262406 for almost 3-4 years now with no issue at all. Suddenly almost 80% of the items from almost all the sellers went to Not Deliverable status / Currently out of stock for 262406 about 3 days ago. But when I check the same product for a pincode almost just 2kms away it's showing available. HOW SUDDENLY ALMOST ALL THE PRODUCTS went to Not Deliverable status for the first pincode. This is true for same product for multiple sellers. Flipkart is not even acknowledging the issue at their end and is giving a very generic answer that we are expanding and blah blah blah.

My Flipkart account was blocked on 4th Feb 2022 without any prior notice by the company and also they didn't gave any reason about the same. I had about Rs.2600 in my Flipkart Wallet which was unused.
I even tried reaching the customer support with my issue and they told me to wait till 6th Feb 2022 and my problem will be resolved. But still I'm waiting for my problem to get resolved. Today i.e., 6th Feb 2022 when I called the Customer Support again then they asked me that they will put the call on hold for 1 minute to get the information regarding my issue but then after almost waiting for 10 minutes on hold they cut the call.

I request renewal of my account and need the reason of this pathetic behavior of the customer support. Also, I would request the forum to help me get a compensation from the Flipkart because of the problem that I have faced. The company blocked my account without any prior notice or giving any reason which highly unfair.

I have ordered a book from flipkart and when I received it 2 books are missing so i am trying to return it so i have called customer support but at the time of creating return flipkart has blocked my account and due to this my return policy date has been going to be over so please unblock my account and do my return otherwise I have a big financial loss because I am a student

I had ordered Dizo watch and a cricket bat form Flipkart. I had received the cricket bat, the dizo watch is not received. But the delivery status showing its received.

I want to update my old lost mobile number which is [protected] to my new mobile number. I tried doing it from the app but after updating it from the app it send otp to both the numbers, the old number and the new number and i only have the access to my new number because my old registered number has been lost. So please help me to update my mobile number.

I had contacted flipkart customer care on October 2nd, 2021 for the resolution as the SmartBuyTornado mixer grinder 750 watts had stopped working and was still under warranty. The customer care team provided a 15 day period to visit the Flipkart authorised service center in Bangalore so that they can check the status of the item and provide resolution accordingly. I took the product to the service centre and the technician said it will take a week to notify. After a week, they indicated that the motor stopped working. I contacted Flipkart customer care again and mentioned the status. They promised to deliver the replacement product of the same on October 25th 2021. The product did not get delivered, instead the issue was marked as resolved after the replacement being cancelled without providing any reason to the customer. Neither the non working mixer was suggested to be brought back from service confer after contacting many customer care agents of Flipkart! When I contacted CS of Flipkart in November they gave different reasons why it got canceled and mentioned the issue would be resolved after three days. This happened three times again with the postponement of the date to November 16th. On Nov 16th, unfortunately my father passed away and I contacted the CS team again in December, many promises were made for replacement but no resolution. In Jan, 2022 I contacted again stating no resolution had been given, after speaking to supervisors of the Flipkart CS team the issue got into a loop as promises were made but no resolution were provided. On Jan 31st I contacted the CEO of Flipkart providing the incident ID stating that my issue has not been resolved since October 2021.Flipkart official support team contacted me and assured me that replacement will be delivered to my home on or before 2nd Feb. Later, there was a delay of shipping of two days, Feb 4th. Later on Feb 4th again the issue has been postponed without any resolution of neither replacement nor return of the amount! I am left with no option to either buy a new mixer Grinder I have left with no hope of resolving the query even after contacting the Flipkart numerous times! The issues have been marked resolved without even providing a resolution!

I have enclosed necessary documents for reference.

Karthik