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Flipkart Complaints & Reviews

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Updated: Dec 26, 2025
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S
Salkal
from Delhi, Delhi
Feb 9, 2022
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My daughter is a student in Chicago and I booked a United Airline flight ticket for her from Chicago to New Delhi on 30th October, 2021 via Canada. Within 24 hours I realized that to travel via Canada she will need a transit visa and due to covid, the embassies were shut. So I talked to United Airlines and they said that they will cancel my booking and refund to Flipkart and that Flipkart can refund to me. After that I mailed flipkart for the cancellation and was told that they will cancel in 60 to 90 days and will deposit money in my bank in the next 9 days. I waited patiently till 100+ days only to get an email that my money will not be refunded.
The United Airline have this 24 hours cancellation policy + they cancelled my flight themselves. They agreed to refund but Flipkart is all about keep the money to themselves.
I was promised that I will get the refund so I didnt even try to get a visa for Canada. All of this just to know after 3+ months that they are going to keep my money.
All their emails are automated and no contact can be established with them.
WORST EXPERIENCE EVER.
We book through third party apps for better experience but I regret booking through Flipkart Travels. It would have been much smoother and quicker with United Airlines.

Date of booking - 30th Oct 2021
Booking number - FF[protected]
Complaint number - IN[protected]
Resolution expected - refund

PFA proof of booking, cancellation request, their affirmation of refund and their refund cancellation after 90+ days.
+4 photos
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    S
    Sssl
    Feb 9, 2022
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    Dear madam/sir
    I'm Jayanti Satapathy. I ordered a mobile from Flipkart.com on 3.2.2022 that was delivered on 5.2.2022. But the received product is damaged. There is a red line appearing on the display. I requested for a replacement on 5.2.2022 but my request is still pending and they are not approving it. Even after calling the customer service so many times they are not doing anything.
    +1 photos
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      S
      Sssl
      Feb 9, 2022
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      Website: Flipkart

      I'm Jayanti Satapathy. I ordered a mobile from Flipkart on 3.2.2022 nd order delivered on 5.2.2022. But I got ta damaged product. A red line appearing on the display. I requested a replacement on 5 but till now my request is pending they are not approving it. Their costumes service says to wait 2 days 3 days whenever I call them nd don't resolve problem.
      +1 photos
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        S
        Srgvap
        Feb 9, 2022
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        I am trying to buy a new mobilephone by exchanging my old phone but I am getting an error message saying the IMEI number does not match.
        +1 photos
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          V
          Varun Jaggi
          Feb 9, 2022
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          Actually I ordered one product of Samsung F42 prepaid (OD[protected]

          I got product with defect of Ear phone not working ( both wired and Bluetooth earphone)
          I raised complaint and Flipkart send one technician to home for checking and he confirmed that product send with defect so it should replace.

          Now 7 days past but yet i not get any product replacement.

          Please help me out
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            A
            ASHOK JAGLAN
            from Mumbai, Maharashtra
            Feb 9, 2022
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            Sir,
            I bought a boult airbass pods order id OD[protected] which was defective. It give me pain in my ear and the same returned by me on dated 2 Feb 2022. But, i didn't get any pick up message to till date even many call made by me to customer service as provided by you.
            However it is requested to refund my money at the earliest please.
            Regards
            Ashok
            [protected]
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              S
              Sudh divya
              Feb 9, 2022
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              My product is not delivered still showing delivered on the site.but not delivered my order. No response from customer care so, I will be complain in consumer forum.My order id OD[protected].
              Flipkart customer support has been notified about the posted complaint.
              Feb 09, 2022
              Updated by Sudh divya
              Not resolved my complain
              𝐃𝐚𝐦𝐚𝐠𝐞 𝐩𝐫𝐨𝐝𝐮𝐜𝐭 𝐛𝐮𝐭 𝐧𝐨𝐭 𝐚𝐜𝐜𝐞𝐩𝐭 𝐦𝐲 𝐫𝐞𝐭𝐮𝐫𝐧 𝐚𝐩𝐩𝐫𝐨𝐯𝐚𝐥

              Phone/pending resolution - Comment #4033328 - Image #0
              Phone/pending resolution - Comment #4033328 - Image #1
              Phone/pending resolution - Comment #4033328 - Image #2
              Phone/pending resolution - Comment #4033328 - Image #3
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              36 found this helpful
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                R
                rohanshah1004
                from Ahmedabad, Gujarat
                Feb 8, 2022
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                Hi, hetal shah here on sunday 6, february 2022 between midnight 3:00am to 4:00am i received constant msgs from my bank axis bank carrying otps for transactions to be made at flipkart payments banglore india which was worth 18, 800 i didnt gave or submitted any of those otps still the payments were made after 15 mintues i received otps from my other bank stating same otps to make payments at flipkart payments banglore ind and they were also fulfilled without my consent which were a worth 1, 18, 400 as these frauds contain flipkart payments name i would sincerely ask a help from flipkarts complain department to help me resolve these and find thw guilty
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                  R
                  Ragunathr
                  Feb 8, 2022
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                  Website: Flipkart

                  I have raised replacement request with flipkart on laptop that is defect on arrival. Flipkart arranged for technician visit, technician from ASUS brand visited and provided DOA letter. Still Flipkart website not approved the replacement and when contacting the Flipkart Customer care they says that they should get the update from ASUS.

                  But ASUS service center says that they will only provide DOA letter and I should share with Flipkart (which I have sent to [protected]@flipkart.com ).

                  No proper answers from Flipkart Customer care, please help to resolve this.
                  Flipkart customer support has been notified about the posted complaint.
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                    P
                    Prince_1999
                    from Ahmedabad, Gujarat
                    Feb 8, 2022
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                    Order number:- OD[protected],
                    They say it was technical issues
                    +2 photos
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                      K
                      Komala Predipa
                      Feb 8, 2022
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                      I buy a book on 29 jan 2022in flipkart but I cancel the product from flipkart. There said that you refund amount will credit on 04 feb 2022 .. Still now I didn't receive any amount from flipkart.. There said that please contact ur bank... But there saying the thing is we completed are refund amount is credited... Yet now I didn't receive the amount 570rs..please consider my issues and give a resolution for this...
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                        N
                        nadiya naidu
                        Feb 8, 2022
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                        Hi,

                        I have purchased Redmi 7A phone from Flipkart last month on Jan 17 2022 worth Rs 7570.

                        Once I received the product i raised concern for refund as i dont want that product.
                        But they refused and now the phone got dead and when i showed that phone in service center, they opened the phone and showed to us and it was a duplicate product as the battery was locally replaced and Was sticked with the help of a tape.

                        I want my refund back as flipkart executive are not responding on my concerns.

                        Please look into this and help to get my refund.

                        Thank you
                        Nadiya

                        Ph-[protected]
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                          S
                          SushilPant 711
                          Feb 8, 2022
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                          Flipkart Support
                          Order OD[protected]

                          flipkart say to me your refund money sent to your debit card. but my refund money Rs.9699 not received yet.

                          Order date- Fri, 14th Jan 2022
                          Item cancelled by me
                          cancellation due to delay issues with the product.
                          Wed, 19th Jan 2022
                          10:04 pm
                          name-sushil pant
                          mob.[protected]
                          New delhi
                          +1 photos
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                            A
                            Ashu Sports
                            from Muzaffarpur, Bihar
                            Feb 8, 2022
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                            Hi, I want to update my mobile number but the previous one has lost. So i ain't able to provide otp. Therefore i am feeling inconvenient.please do something.

                            Email- ashu.[protected]@gmail.com

                            Number- [protected]
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                              N
                              Nitin09dec
                              from New Delhi, Delhi
                              Feb 8, 2022
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                              Dear team

                              Please help to solve this issue i ordered a tv on flipkart on 2nd february 2022 i received it on 7-Feb-2022 around 3:06 pm whose order number is OD[protected].
                              More TV details are (Chroma 81.28 cm (32 in) HD Ready LED TV) One day after that the installation person comes to my house and opens your new pack to install the TV We found that the whole TV screen is broken . I always thought that Flipkart is famous for fast and excellent packaging of products. But I never thought that a TV screen that was completely broken would be packed and shipped to the customer.
                              Flipkart customer support has been notified about the posted complaint.
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                                A
                                arung1988
                                from Kollam, Kerala
                                Feb 8, 2022
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                                I recently bought samsung galaxy phone from flipkart. When i received the phone the box was tampered and full of scratches. The phone was not even in factory reset mode, it was already using by someone else. So i placed a return request and flipkart rejected . After i placed multiple return request and flipkart rejected it all and finally the blocked me. I want to move legally against flipkart and the seller. Please help me with legal suggestions.
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                                  T
                                  Tahir773384
                                  Feb 7, 2022
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                                  Resolved

                                  Dear team,

                                  I had placed an order on Friday 4th feb order id is OD[protected] and till now I didn't got my refund in my bank account. I tried many times to contact Flipkart on the call as well as chats they told me by 7february EOD you will get it but till now refund not yet credited in my bank account. Its a gentle reminder for Flipkart or else I have to go with the legal procedures. Kindly solve this issues today itself as I am in need of my money. I had talked with the customer care executive she marked the complain as resolved it's very disgusting and they had kept my rs 7249 which is huge and I need my money back I want to pay that money to someone and Flipkart is not bothering they are telling transaction history is not available but seller has processed the refund. Till now I didn't get my money. Kindly do the needful as soon as possible.
                                  +4 photos
                                  Feb 8, 2022
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
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                                    B
                                    Bala1710
                                    Feb 7, 2022
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                                    I ordered an grocery at jan 6th 2022 after one month am still not received any order also am not able to cancel that order if i call customer support they are kind of supporting in a way which don’t even works in thier website totally horrible and worst experience ever just quit this grocery store or try to build a UI in a better way don’t make customers feel bad for a long while
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                                      G
                                      GirishCPant061973
                                      Feb 7, 2022
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                                      Website: Flipkart

                                      Hi, I ordered 43 inch, thomson smart Android TV from flipkart. Well they delivered it at the respective date but about the installation process there has been no updates, it was clearly mentioned that installation will be done at the provided date but it has already been more than a week and the tv has not been installed yet. I called at the customer service they gave me false promises/assurance and nothing else. Now they are picking up my call putting it up on hold and then ending the call afterwards. I have clearly been scammed by Flipkart. Flipkart should stop mentioning free installation if they are not sticking to that policy and scamming people.
                                      Flipkart customer support has been notified about the posted complaint.
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                                        7T
                                        Feb 7, 2022
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                                        We ordered a coffee table from Flipkart on 9 Jan 2022 and was delivered on 17 Jan 2022 and on the same day complaint was made to the engineer who came to install as well as to flipkart on the very same day just after installation and scratches were found on the table was there were finishing defects and seemed very old . The cost was rupees 3695 . The Engineer who installed tried to cover the cratches with a marker despite we refused to . The return complaint was made 4 times and still ignored and cancelled every single time . This wasn't at all a professional reply from Flipkart . The experience from Flipkart was truly trash and I want this product to be replaced as soon as possible .
                                        +5 photos
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