Flipkart Complaints & Reviews

My product i recieved was of different colour...when I tried return ing it it was cancelled like 5 times...on complaining they just give dates but haven't solved my problem...now my account they have blocked .. I can't have acess to my account ...and also facing multiple issues ...I am very frustrated with the service of Flipkart...plz help me my lot of money is just obstructed in the account

I have purchase Neutrogena sunscreen from flipkart that came fake/duplicate due to I got pimples and ruined my skin, damaged my skin

Flipkart blocked my account without any reason and Flipkart customer care also not provide proper solution for this problem and don't open my account i need some Bill which is available in my Flipkart account
My Flipkart account - [protected]

I have been using flipkart since long time and i am ordering items at 201310 pincode for so long but now suddenly all products are undeliverable at the same pincode why the hell this glitches are not resolved by such a reputed company.pls resolve it asap...

Someone hacked my account on 24/01/2022.
On 25/01/2022 he used my credit limit of ₹55k of flipkart pay later account
and ordered an iPhone.
Flipkart has not resolved my issue yet.

On 2 nd january I try to search shoes options and I got campus shoes which has much less price as I expected so I move forward and add it to the cart then they showed options if I wanted to buy it they I need to pay 50 rupee in advance so I paid it but my order not get confirm.then I contacted to their customer care but it can't help me .
I have transition I'd aslo I can share it with you

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My concern being Flipkart customer care does not have any means to connect with logistics team in case of emergencies once the order is shipped, this obviously affects the end customer.
This is regarding my order with flipkart for Iphone 13 pro max. The day i was supposed to receive the order, i missed flipkart calls in the morning (not sure if these were calls from flipkart or logistics), tried connecting back to the number and i couldn't, spoke to customer care representatives multiple times but to no use obviously hence the complaint here, they just kept telling me that i will get logistics details once the order is out for delivery, by the evening the delivery date changed to 2 days later, and i was going to leave the city for a month or so on that day. I needed to speak to someone from logistics and get a confirmation on the delivery plan so that i can manage my schedule or will not have to stick to my phone the next day so that i do not miss the call again. The concern being no out for delivery message was received on the delivery day so that i can connect with logistics directly and no further attempts were made to connect with me. Not sure how things would go if I missed the call on next delivery day as the customer care was completely useless on this matter. Flipkart please add some connectivity between customer care and logistics so that they can be helpful to customers, i understand when they say it will be delivered the next day but what if the call is missed the next day as well, or the customer is unavailable.

I ordered a product in the name of "MANOJ KUMAR " and before it was out for delivery i updated the delivery adress with the help of the Flipkart feature to "PRASEETHA C P" . And to confirm that the billing address change will be reflected in the invoice i contacted their customer care and made sure that there won't be any hassle in the invoice name, it will be in the name of " PRASEETHA C P". But today[protected] when the product got delivered the name and adress was the old one and i checked with the invoice from Flipkart application, it also showing old name and adress. After that i again contacted their customer care team . Now they say they can't do anything about the old name and adress. Is this the correct way of dealing with customer? It is their own staff who confirmed me that they can update the billing address and name no need ro worry on that. And after the product delivery they turn their head . I have to submit the invoice to a bank for getting my loan approved and it will be only possible if the name on the bill is " PRASEETHA C P" . I don't have a choice because i was scammed by Flipkart team . I didn't expect such a negative character from Flipkart . Serious action must be taken on this matter m i have all the call recording in which Flipkart team ensures that the billing address change will be updated 100% sure. And also all the proof with me .

I had ordered on 19th Jan order id is OD[protected] where as promise date was 23rd jan., no one came on 23rd then i raised a call back on 24th they said they will deliver on 26th as there's delay. EVen it was not delivered on 26th i called to them again they said they tried to deliver on 24th however number was not reachable (no one called me i have all the details with me even i have forwarded my call if my number is not reachable or busy somewhere . then again they said they will deliver next day, no one came on 27th also . in the evening they called and said either you wait or cancel the order, that's the resolution they gave me over the call i have the recording of that also. its been 9 days they are harassing me a lot.
i would request you to take action against with them, my number is [protected].

I order a smart watch on 25th of january that's order id is OD[protected]

i received my parcel on 26th of january but product is missing in the box. I will try to request for refund but automatically rejected by your side. Plz resolve the queries as soon as possible. Contac number [protected]

Booked a flight ticket, money's deducted but not confirmed yet. also haven't received the ticket pdf.

Hi team, i’m unable to make online payment from Flipkart, I tried multiple bank account but no luck, during transaction error message “ The transaction was declined due to risk check”

Flipkart Login ID - [protected]@gmail.com

I ordered a Nike Air Zoom Pegasus 38 WoRoad s running shoe for women ( order ID - OD[protected] on 17th january 2022 and placed a return request for the same on 26th january 2022, due to size issue. I received a mail and msg from flipkart stating to Upload ID proof and some other documents. It say to upload :-

1.Scanned copy/ clear photo of both sides of Aadhaar or Driving License or Voter ID. Please ensure that the information on your photo ID should match the details on your recent order(s).
2.Full image of the product received (front side of the product)
3.Image of the manufacturing label (manufacturing date, expiry date, etc.)
4.If the product is damaged, image of the product such that the damage is visible

I agree to provide them all the product related documents they asked but I object to provide them with my ID proof. Moreover they say "We will be validating the ID proof shared by you through a third-party service provider."
I totally object to this condition. As a normal common person, I am also worried about my confidential documents. I don't want there should be misuse of my personal information by giving to flipkart or other third parties. I agree to show my ID to their delivery/pickup agent in person. I see no relevence in return of the product and my ID proof. They were sure the purchase was made by me while payment was done and order was delivered but suddenly at time of return and refund they need to verify me. It's an absurd condition. The delivery and pick up address are same and money will be credited to same account from where it was deducted. I complained the same issue to flipkart customer care but they failed to explain me the necessity o[censored]ploading ID proof and couldn't solve the issue from their end. All the say is " this is the process else your return request will not be accepted" . I would like to mention there was no such condition in their return policy.
Since I disagree to their illogical condition they are not processing the return request forward.

I purchased 4 items from Flipkart in November 2021:

1) Order OD[protected]METRO LIVING 104 TC Cotton Double Floral Bedsheet (Pack of 1, Blue, White) - INR 299.00

2) Order OD[protected]Solomon 2.2 L Water ™ Premium Quality Water Jug Cocktails Jug for Kitchen...) - INR 229.00

3) Order OD[protected]Solomon 2.2 L Water Jug Plastic, Pack of 2) - INR 413.00

But after receiving the items I found problems:

1) For Order OD[protected], the beedsheet was not of same color and the quality was not good. So, I placed a return request and my refund on return was accepted.

2) For orders OD[protected] and OD[protected], I found the items defective, and I placed a return request. For all the orders return request was approved and it was scheduled to be picked up by 06-Nov-2021

However, none of the items were picked and I reported this to the customer care on 08-Nov-2021. But, after reporting this, the pickup and refund were canceled. After that I complained many times about this to Flipkart but no resolution was given. However, on 25-Nov-21, the refund amount of INR 299 for Order OD[protected], was only issued to me.

Therefore, I want to know why my refund was not issued to me for the two orders (OD[protected] and OD[protected], because the pickup was not done by Flipkart and it was also not canceled by me.

I lost my old mobile number and now i want to update my new mobile number in my flipkart account.
My old mobile no is- [protected]
My new number is-[protected]
my email id is - [protected]@gmail.com

plz solve this issue sap.

Regards

vijay bahuguna
mob-[protected]
email- [protected]@gmail.com

I purchased 4 items from Flipkart in November 2021:

1) Order OD[protected]METRO LIVING 104 TC Cotton Double Floral Bedsheet (Pack of 1, Blue, White) - INR 299.00

2) Order OD[protected]Solomon 2.2 L Water ™ Premium Quality Water Jug Cocktails Jug for Kitchen...) - INR 229.00

3) Order OD[protected]Solomon 2.2 L Water Jug Plastic, Pack of 2) - INR 413.00

But after receiving the items I found problems:

1) For Order OD[protected], the beedsheet was not of same color and the quality was not good. So, I placed a return request and my refund on return was accepted.

2) For orders OD[protected] and OD[protected], I found the intems defective, and I placed a return request. For all the orders return request was approved and it was scheduled to be picked up by 06-Nov-2021

However, non of the items were picked and I reported this to the customer care on 08-Nov-2021. But, after reporting this, the pickup and refund were cancelled. After that I complained many times about this to Flipkart but no resolution was given. However, on 25-Nov-21, the refund amount of INR 299 for Order OD[protected], was only issued to me.

Therefore, I want to know why y refund was not issued to me for the two orders (OD[protected] and OD[protected], because the pickup was not done by Flipkart and it was also not cancelled by me.

None of the products are available in stock for delivery at any of the pincodes selected across India. Not even able to reach the Seller support in this regard.
Currently out of stock in this area. - None of the products are available in the heart of the city nor any other pincode. Is the company closing down or the delivery boys have quit.

I ordered a noise bluetooth buds on 16th jan, and the delivery has to be done on the very next day.usually deliveries delay but till now my order has been not yet delivered.and i lodged so many complaints till now and no response from the concern team. My order id is OD[protected]. When i contcated with the customer service they simlpy trying to convince me to wait for some more time

Respected Sir/ Madam,
I want to inform you that I have placed an order of mobile Xiaomi 11i 5g (Order Id- OD[protected] of Rs23999 on flipkart on 15 january 2022. I have made an online payment. My product was supposed to be delivered on 24 january and so far, I haven't received my package on the delivery date. The tracker is showing that the package has not yet shipped. Flipkart delayed the date of delivery till 31 january and today on 26 january again the date of delivery has extended till 4 february 2022 and again the tracker of the order did not move.
As I am a regular customer of flipkart. I have purchased many products from this platform and made payment in cash after the delivery of the products and I received them on time, but this time when I placed an order for a mobile phone and made online payment. It is disappointing to me. It's not delivering my product on time and starts delaying the process of delivery. I think flipkart is cheating on me. That's not fair.
How many days do I have to wait for this order?
I am very disappointed with this behavior of flipkart. I want my mobile by 31 january 2022 otherwise I will have to refund my money.
Please resolve this issue immediately.
Thank You

I baught iPhone xr 128gb mobile in Flipkart.. when i receive the product the package was somewhere suspicious..And when i opened the box the phone has 0% charging.. when i charged the phone it took 4 hours to full charge that is not reasonable.. then I want to return that phone but Flipkart not responding correctly.. when i called the Flipkart customer care they are telling call to apply store and tell your problem.. so called to Apple store they r telling this is not our issues cantact Flipkart so the both guys are trying to ignore me.. if the product price was small amount i'll keep it but this is very expensive so how can i keep that without satisfaction .. so please help me