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Flipkart Complaints & Reviews

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Updated: Jul 15, 2026
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A
Aman Preet1111
Mar 16, 2022
Resolved
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I am from Kartarpur, punjab, 144801.
You can see in the image clearly that Flipkart, Blue Dart, Myntra. Amazon, all of these delivery companies opened their stall on the highway. This is their daily routine. They will call you and will say come and get your parcel. These people never deliver products at home. Even you mentioned full address. These companies charge for delivery and their delivery boys harras people to leave their work and come to them for their parcel. Then what is the matter of sending like these. I saw there everyone was frustrated and said that I was working, I was studying and have to come for parcel. Everyone waste their time and they sit below a flyover and just call If you don't come they take back your parcel and will say wrong address or person not available. So, I don't know how this will resolve. I found this platform and posting this picture I clicked yesterday 14 of March 2022.
Apr 23, 2022
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Mar 22, 2022
Flipkart Customer Care's response
Hi, We are sorry for the trouble caused. We regret to inform you that the we are unable find any details with the information shared. Hence, request you to share the order ID, along with the registered email ID and contact number to check and assist you further.
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    M
    Mohsin Rizvi
    from Lucknow, Uttar Pradesh
    Mar 16, 2022
    Resolved
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    Resolved

    I have been using Flipkart pay later service since 2 years. All my bills till now are cleared. However i saw my CIBIL score was decreasing every month. It showed an "overdue" amount, even though there's is no overdue amount. All the bills have always been paid. As a result facing continuous drop in Cibil score.

    Both IDFC bank and Flipkart blame each other instead of solving the issue. Already seen alot of other customers facing the issue. It's high time action should be taken against Flipkart now.
    Apr 17, 2022
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Mar 17, 2022
    Flipkart Customer Care's response
    Hi, We are sorry for the trouble caused. We regret to inform you that the we are unable find any details with the information shared. Hence, request you to share the order ID, along with the registered email ID and contact number to check and assist you further.
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      R
      Raamya
      Mar 15, 2022
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      I have ordered the phone in Flipkart at Feb 10 and I have received the phone at Feb 14 but I came to know its a used mobile that's why I kept the request for pick up and refund, phone pick up was completed at March 3 they said we will refund at 2 days but they are keeping many extensions till now first they said march4, 6, 8, 10, 14, 16 like that they are not giving my refund I need money urgently please help me
      Flipkart customer support has been notified about the posted complaint.
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        E
        Eliyas Khan P
        Mar 15, 2022
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        The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
        Please do suggest me to update my new mobile number to my flipkart account. My old mobile no. was [protected] and My New mobile no. is [protected]. plz update on flipkart.
        Flipkart customer support has been notified about the posted complaint.
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          R
          Rayyansajid
          Mar 15, 2022
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          Resolved

          Address: Bhopal

          Today I ordered RGB muse unfortunately the mouse key does not work hence Flipkart unfortunately does not show return button on the. Product only option given is to request a call back

          When doing so for 8th time agents gives missed calls or when answered the call they keep on silent or mute or some of agent answered the call provided greeting after some while ending the call

          From my end there is no issue with the phone using iPhone 13 network work perfectly fine no issue at all
          Apr 17, 2022
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Mar 15, 2022
          Updated by Rayyansajid
          One of the bad customer support Flipkart is sick won’t be using anymore
          Verified Support
          Mar 17, 2022
          Flipkart Customer Care's response
          Hi, Greetings from Flipkart. Order ID: OD[protected]. We are sorry for the trouble caused. We will certainly help you out with this. We'd like to let you know that Rs. 299 on March 16, 2022, and this will reflect in your bank account by March 17, 2022. Request you to note down the bank reference numbers:[protected]. ​If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card. Appreciate your understanding. Thank you.
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            S
            shyamkr00
            Mar 15, 2022
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            I had order a product on 3rd march'22 from flipkart and i received wrong product. i asked for replacement and replacement was coming on 13th march'22 but today is 15th march'22 and still i am waiting for my replacement.
            Today on 15th Mar'22 i received a msg from ekart that Order is rejected.
            if my order is rejected then i want my money back.

            WORST SERVICE PROVIDED BY FLIPKART.

            Order id- Replacement ID:[protected]
            Flipkart customer support has been notified about the posted complaint.
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              A
              abhishek22031995
              Mar 15, 2022
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              Hello,

              I lost my number which was registered with Flipkart and I want to update my number number with my existing Flipkart account.

              My lost number was [protected].
              I talked my your customer executive and I was told to mail you the details. It’s been 3 months still no response after putting up reminders as well.
              My email id is : tyagi.[protected]@gmail.com
              Pls get in touch with me
              Flipkart customer support has been notified about the posted complaint.
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                V
                Vkd87
                from DELHI, Delhi
                Mar 15, 2022
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                Resolved

                Respected Sir/ Madam
                My name is Vineet Kumar Dwivedi and my mobile number is - [protected]. My mail id- [protected]@gmail.com.
                I want to inform you that I have account in Flipkart and I am regular customer of Flipkart. I ordered a Vivo phone on 9th January 2022 for one of my friend. Same day order and payment was successfully completed. But next day they cancelled my order and customer care told delivery address is not available With us. After 2-3 days they blocked my Flipkart account as well and when I complaint about this they told me it will resolved within 3-4 working days. But after that complaint i repeated multiple times but no response behalf of Flipkart. Every time they said it resolved within 3-4 days.
                So I requested to u please resolve this issue as soon as possible because I have some charges in Flipkart pay later account and I am not able to pay also it's increased day by day.
                Thank you so much.
                Apr 24, 2022
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Mar 22, 2022
                Flipkart Customer Care's response
                Hi, Greetings from Flipkart. We are sorry for the trouble caused. We will certainly help you out with this. We'd like to let you know that your recent order has been cancelled as our systems have detected irregularities in the payment method used for this order. We always ensure that the transactions made using online payment methods are authorised and secure; this is for account security. This would also mean that you will no longer be able to login to your Flipkart account. Appreciate your understanding. Thank you.
                Hamara account block ho gaya hai please unblock kijiye sar jald se jald [protected]

                Plese my account unblock kijiye sir
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                  S
                  sima.sharma503
                  Mar 15, 2022
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                  Website: www.flipkart.com/mahimart-handicrafts-sheesham-wood-dining-set-color-brown-solid-4-seater/p/itm3dac0b2fcf68d?pid=DISG3QGSRBWVUCZH&lid=LSTDISG3QGSRBWVUCZHR5OVCS

                  Product MAHIMART AND HANDICRAFTS Sheesham Wood DINING SET COLOR BROWN Solid Wood 4 Seater Dining Set (Finish Color -Brown, DIY(Do-It-Yourself)) was Delivered 18thOct 2021, and product having 1 year warrant now i am observing many crack in table and chair as well, i tryied to contact seller MAHIMART AND HANDICRAFTS (+[protected] but not getting proper response from his support team, thy are saying its happen due to wether, but its not accepatable . i am attaching picture of falut and order details.
                  Flipkart customer support has been notified about the posted complaint.
                  Mar 15, 2022
                  Updated by sima.sharma503
                  in the Description they mentioned :
                  Material & Color
                  Table Frame Material : Solid Wood
                  Table Frame Material Subtype: Rosewood (Sheesham)
                  Chair Material: Solid Wood
                  Chair Material Subtype: Rosewood (Sheesham)
                  Primary Color: Brown
                  Finish Color: Brown

                  I am 100% sure it's not Rosewood (Sheesham), simply by wording they are cheating us
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                    P
                    PradeepBM
                    Mar 14, 2022
                    Resolved
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                    Resolved

                    I bought Adidas shoes from Flipkart and they were delivered to me on Feb 25, 2022. I have raised a request to return as the size was not matching on the same day and I got a confirmation email (Request ID :[protected]) and the expected date of pick-up was on March 8, 2022.

                    However, when I checked the status in the Flipkart app today, it mentioned that the return was cancelled on March 5, 2022. I didn't have any communication, why it got cancelled.

                    When I contacted Flipkart support team, they mentioned that it could be due to some unforeseen circumstances or issue with the courier and now the product cannot be returned as it's beyond the return window.

                    My questions:
                    1. How did the return get cancelled even without my consent
                    2. Why no information/communication was given to me when the return got cancelled
                    3. Why the consumer/customer have to be penalised for the mistakes of Flipkart or courier
                    4. What I have to do with the shoes, which is not useful
                    Apr 24, 2022
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 22, 2022
                    Flipkart Customer Care's response
                    Hi, We are sorry for the trouble caused. We regret to inform you that the we are unable find any details with the information shared. Hence, request you to share the order ID, along with the registered email ID and contact number to check and assist you further.
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                      M
                      mohitpatidar
                      from Mandawar, Uttar Pradesh
                      Mar 14, 2022
                      Resolved
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                      Resolved

                      Hi Flipkart Customer Service Team,

                      I ordered product with Order ID

                      OD[protected]

                      My product got delivered on 17th February 2022.

                      i request return on 22nd Feb got expected pickup date of 2nd March. but my return got canceled within even pickup attempt. again i made return request on 1st got expected pickup date of 8th march again my return request got canceled on 8th March.

                      at that point of time my return window got over.

                      i contact cs care explained all thing amd senior executive again request return and he promised me that pickup will done by 15th of march.

                      now on 14th of march again my return got canceled.

                      now i want refund as soon as possible.

                      i doesn't want any other solutions please provide my refund as i follow all my Flipkart return policy and even all 3 times pickup even didn't attempt.

                      issue my refund otherwise i need to file a legal complaint on forms.

                      i have all the proof call records and all the details.

                      thanks

                      Mohit

                      Show quoted text
                      Apr 27, 2022
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 22, 2022
                      Flipkart Customer Care's response
                      Hi, Greetings from Flipkart. Order ID: OD[protected]. We are sorry for the trouble caused. We will certainly help you out with this. We'd like to let you know that Rs. 2399 on March 15, 2022, and this will reflect in your credit card by March 22, 2022. Request you to note down the bank reference numbers: 74766512075210848020812. ​If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card. Appreciate your understanding. Thank you.
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                        N
                        Narsing Rao Shama
                        Mar 14, 2022
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                        Address: FlipkartFlipkart Internet Private Limited Ozone Manay Tech Park, #56/18 & 55/09, 7th floor, Garvebhavipalya, Hosur Road, Bangalore- 560068. Karnataka

                        I placed an order (no:7543000) and wrong color picked up, so called the customer care asking to replace with the original color since the order was not yet shipped, but was told it is not possible and hence cancelled. The next day got a message that it is replaced with the other color, but was already late by then.
                        Placed a fresh order (no:805000) on 15th Feb which was supposed to be delivered by 25th Feb, but got a message on 25th Feb that it is cancelled as per my request. The fun part is that i dint cancel and only calling the customer care desk that the courier is misplaced and hence cancelled - how can the remarks say that i had cancelled ?
                        With no choice left, placed another order (no:6302000) on 25th Feb which was supposed to be delivered on 7th Mar which dint happen, only on follow up got a message that it will be delivered on 9th Mar, which also dint happen and like always, had to follow up multiple times for this information. Upon multiple followups, had a call on with Agniv Roy on 10th Mar who informed that my pincode is incorrect and not serviceable, which is absolutely incorrect since my latest shipment delivered to this pincode was on 27th Feb. He promised that the vendor will be informed about the gap in pincode and the shipment will be delivered, which also did not happen. Got a message on 11th Mar that the order is cancelled and amount is refunded.

                        I had wasted my time and effort from 15 Feb to 11 Mar for a product that is manufactured in India and can reach Hyd within 3 days. I could have imported an international product by this time.
                        Flipkart customer support has been notified about the posted complaint.
                        Mar 14, 2022
                        Updated by Narsing Rao Shama
                        I have escalated this to multiple teams within Flipkart customer care team (grievance.[protected]@flipkart.com); [protected]@flipkart.com and [protected]@flipkart.com, but absolutely zero response
                        Mar 18, 2022
                        Updated by Narsing Rao Shama
                        There has been no response from Flipkart till now
                        Verified Support
                        Mar 22, 2022
                        Flipkart Customer Care's response
                        Hi, We are sorry for the trouble caused. We regret to inform you that the we are unable find any details with the information shared. Hence, request you to share the order ID, along with the registered email ID and contact number to check and assist you further.
                        Mar 22, 2022
                        Updated by Narsing Rao Shama
                        It is very surprising to see your reply asking for the details since i have registered my complaint from the registered id and mobile no. Appending the same for your reference

                        [protected]@gmail.com, ph:[protected]

                        Order IDs
                        OD[protected], OD[protected], OD[protected], OD[protected]
                        Mar 29, 2022
                        Updated by Narsing Rao Shama
                        It is very surprising to see the way Flipkart is treating it's customers. Looks like we are taken for granted, there has been no response till now
                        May 12, 2022
                        Updated by Narsing Rao Shama
                        Dear Flipkart, is this the way you treat your PLUS customers, absolutely ridiculous ! No acknowledgement, no response and no empathy
                        It is very surprising to see your reply asking for more details since these all are Flipkart orders and i have registered this compalint from from registered id n mobile no. Appending the same below for your reference
                        [protected]@gmail.com, Ph: [protected]

                        Order nos:
                        OD[protected], OD[protected], OD[protected], OD[protected]
                        It is very surprising to see the way Flipkart is treating it's customers, there has been no response yet to my concern. Looks like we are taken for granted
                        Hello Flipkart team, do you even bother to look at your customers concern, been following up for almost a month now and you are not even acknowledging it. This is absolutely ridiculous
                        This is the worse customer service I have ever experienced, Flipkart has taken its customers for granted completely, very sad state of affairs
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                          A
                          Avisha_dubey
                          from Indore, Madhya Pradesh
                          Mar 14, 2022
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                          Address: H- 29 Sankhla Colony near Akhand Dham, Indore 452005
                          Website: Flipkart.com

                          I was a Flipkart plus customer from the registered number[protected]. My account has been blocked by Flipkart telling that it has unusual high number of returns although I have placed a few return because of the quality of the product I have around 2000 rupees in my Flipkart account itself and now how I can receive them back they are my money how Flipkart can freeze my money with their company without any purchase
                          Flipkart customer support has been notified about the posted complaint.
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                            M
                            manivishkaushik
                            Mar 14, 2022
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                            Website: flipkart

                            I paid to flipkart upi id ([protected]@ybl) amount Rs.6442 from my bank account on date 10 march 2022 . order id is OD[protected] but payment is deducted from my account but on flipkart app its showing payment is not received.and now 14th march i did received any refund.
                            Flipkart concerd team not receive amount detail show your order id so please give me refund in my bank account
                            Flipkart customer support has been notified about the posted complaint.
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                              M
                              Meghakum_23
                              from Ranchi, Jharkhand
                              Mar 14, 2022
                              Resolved
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                              Resolved

                              Address: Flipkart Internet Private Limited, Ozone Manay Tech Park, #56/18 & 55/09, 7th Floor, Garvebhavipalya, Hosur Road, Banglore-560068, Karnataka, India
                              Website: flipkart.com

                              I have ordered a Realme 9 pro mobile phone on 28th february, 2022 and haven't received it yet. It's been 15 days and i have raised multiple complaints regarding this through flipkart's customer care number and they haven't resolved it yet. They always tell me to wait for 2-3 days and even after that period my issue remains the same. Whenever i track my order through flipkart's app it in the same status from many days.
                              Mar 22, 2022
                              Complaint marked as Resolved 
                              I cancellation the order
                              Flipkart customer support has been notified about the posted complaint.
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                                D
                                Digital Rajesh
                                Mar 14, 2022
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                                Address: H no 61, Ward no 6, Thethawar Para, Near Shitala Mandir, Durg, Near Shitala Mandir - 491001

                                I have flipkart customer since 2013 and purchased so many Item. Since Oct 2018 My flipkart has banned, reason is not specific and also I have some 400-500 GV amount in that account.

                                I have mailed and called its customer Care many times to unbanned my account but not get any solution.
                                Flipkart customer support has been notified about the posted complaint.
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                                  Zoii
                                  Mar 14, 2022
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                                  I lost my old phone number.. now i want to change my mobile number but i can't change because they send otp on both numbers...
                                  Please help
                                  Flipkart customer support has been notified about the posted complaint.
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                                    Pandey satwiki
                                    from Padrauna, Uttar Pradesh
                                    Mar 14, 2022
                                    Resolved
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                                    Resolved

                                    Website: Flipkart

                                    Sir/madam
                                    I ordered Fastrack sunglasses from Flipkart.. i recieved an empty box.. I recieved my order on 10th March.. Box was empty they only provided me with cover of sunglasses without anything inside it.. box was fully sealed... there were no sign of any open seal.. The payment was made by my debit card...i instantly requested refund and return.. but there is no sign of any assurity..
                                    I am a regular coustomer of Flipkart.. this is quite disturbing for me..
                                    Kindly help me.. either give me my money back or just provide me the order I placed on first place..
                                    Apr 17, 2022
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 17, 2022
                                    Flipkart Customer Care's response
                                    Hi, Greetings from Flipkart. Order ID: OD[protected]. We are sorry for the trouble caused. We will certainly help you out with this. We'd like to let you know that Rs. 1949 on March 14, 2022, and this will reflect in your bank account by March 15, 2022. Request you to note down the bank reference numbers: [protected]. ​If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card. Appreciate your understanding. Thank you.
                                    My problem is solved..
                                    Thanks for help
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                                      rohitnits
                                      from Bengaluru, Karnataka
                                      Mar 14, 2022
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                                      Hi,

                                      I have ordered an item wall sticker from flipkart which is non returnable. But the product I received is not good. It has lot of white dots so I called flipkart customer care and informed them about it but they are telling item is not returnable.
                                      I agree that the item is not returnable but in that case the product send should be in good condition.

                                      The amount of the product is Rs 161/- and I received the item on 13th March 2021.
                                      I want flipkart to refund me the amount.
                                      Order No-OD[protected]
                                      Flipkart customer support has been notified about the posted complaint.
                                      Mar 15, 2022
                                      Updated by rohitnits
                                      Received the item on 13th March 2022. By mistake mentioned 2021
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                                        sugata_dutta
                                        Mar 14, 2022
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                                        I have been purchasing from flipkart at pincode 500087 for almost 3-4 years now with no issue at all. Suddenly almost 90% of the items from almost all the sellers went to Not Deliverable status / Currently out of stock for 500087 for last few days.I have few gift coupons which are getting expired soon. Need flipkart's attention urgently.
                                        Flipkart customer support has been notified about the posted complaint.
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