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Flipkart Complaints & Reviews

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Updated: Dec 26, 2025
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ꯂꯣꯌꯥꯉꯥꯟꯕꯥ ꯃꯤꯇꯩ
Feb 1, 2022
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Address: Kumbi Terakha

Need fast refund
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    SHAYAN MALIK dpsru
    Feb 1, 2022
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    I have ordered the motorola zx2 tv from flipkart and recieve defective display all three times, flipkart has wasted 3 weeks of mine and i will not buy any other product from flipkart and recommend my family and friends the same
    +1 videos
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      Raj Dileep
      from Jabalpur, Madhya Pradesh
      Feb 1, 2022
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      I had ordered Mobile online from Flipkart order ID - OD[protected] on dated 04.01.2022 and payment done same time, mobile delivered on 08.01.2022 after receiving I open the box and found Mobile not turning on, screen internal damage touch not working, immediately I raised request for return but seller rejected the request.
      Again, I raised request then seller arranged technician visit and technician came my home for checking and he agreed with the problem on mobile and seller approved request for replacement.
      Mobile shipped but this time courier team refused for delivery and return period of 7 days expired.
      I called to Flipkart customer care, they created replacement request and told me to wait for resolution, same thing repeated many times.
      There are total number of request are 8 which has been rejected/cancelled by them.
      It’s been 25 days since mobile arrival I’m continue following up but no solution given till now.
      I have paid Rs.13990 my hard-earned money to Flipkart and got defective product.
      Kindly understand my pain help with payment refund.
      Flipkart customer support has been notified about the posted complaint.
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        Nagesh1312
        from Hyderabad, Telangana
        Feb 1, 2022
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        Address: Hyderabad

        I ordered few products in big billion day, they were not delivered. Automatically they raised replacement request, that i cancelled

        Still they delivered one product and charged me. I asked them that after cancellation why you deliver, pick it up and refund my money

        They are not able to provide resolution
        Also they didn't refund the cancelled product amount to wallet and now bill got generated with outstanding for product which i never see.

        Now my CBIL will be affected as new emi got started
        +1 photos
        Flipkart customer support has been notified about the posted complaint.
        Feb 01, 2022
        Updated by Nagesh1312
        OD[protected] this refund is not processed as well

        My item is missing the package

        Fraud company, Charged me for invalid delivery - Comment #3952359 - Image #0
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          Faizan21
          from Patna, Bihar
          Feb 1, 2022
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          Resolved

          For more than 10 days I'm trying to update my registered mobile number in my Flipkart account lost my old number gave Flipkart customer service everything they asked for still they are not doing it, I don't know why but one thing that Flipkart loves is giving excuses. My registered mobile number :- [protected]
          New Mobile Number [protected]
          Feb 3, 2022
          Complaint marked as Resolved 
          After 14 days I got my number updated
          Flipkart customer support has been notified about the posted complaint.
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            @Sampath
            from Hyderabad, Telangana
            Feb 1, 2022
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            Address: Flipkart
            Website: Flipkart

            Booked the Canon 200D Mark 2 camera 55999 on 16th December Delivered on 18th December but no camera in the box but the lens and battery adapter are in the box. I complained that I did not get a camera like this but Flipkart blocked my account?
            Please understand ?
            +1 photos
            Feb 1, 2022
            Complaint marked as Resolved 
            Not Solved my problem
            Flipkart customer support has been notified about the posted complaint.
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              Bikramjit1012
              Feb 1, 2022
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              I was a plus member from last 3 years and I regularly used flipkart for shopping online but suddenly my account blocked for the reason high returns and then I requested customer support many times to unblock my account but they didn't ..but in reality I didn't returned a high number and they don't give any term and condition of number of returns in a particular time so how can they say I returned a high number .
              Please unblock my flipkart account
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                Praveen760
                from Kunda, Uttar Pradesh
                Feb 1, 2022
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                I have ordered a refrigerator for rupees 11590 on 1st of Feb 2022 at 12:22 minute and i have paid this amount using credit card while placing order everything went fine but things gets tricky when i checked order section and found no such order of refrigerator that I have placed few moments ago
                Flipkart customer support has been notified about the posted complaint.
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                  Bitu Jaman
                  Feb 1, 2022
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                  I have ordered refurbished iPhone 6 on 16 of January which was delivered on 22 January. The phone have many problems like overheating within minutes, too much battery drainage, electric shock while charging etc. so i have requested return of product.Technician visit was on 30th of January but no one visited or call me.i want my money back. if it is not solved here then i will raise complaint at consumer court
                  Flipkart customer support has been notified about the posted complaint.
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                    Marsh melon
                    from Pondicherry, Puducherry
                    Jan 31, 2022
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                    My flibkart account has been inactivate you should activate my account sir
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                      Baruni Priya T S
                      Jan 31, 2022
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                      Address: Madurai, Tamil Nadu, India

                      I was trying to log in to my registered Flipkart account using my phone number. So, I entered my phone number and clicked the verify button. It displayed that "otp successfully sent to 91(my 10-digit phone number)". But I didn't receive an OTP from Flipkart. I tried several(5+) times but failed. I am looking forward to your response to my problem. Thanks in advance.
                      Flipkart customer support has been notified about the posted complaint.
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                        Rashmitha AN
                        Jan 31, 2022
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                        Friday I received a call from +91 [protected] mobile number, user had all my flipkart order information, he claimed that one of the order is placed so please share the OTP to cancel the same.

                        Since he had all the flipkart account information, i thought he is from flipkart so shared the OTP and immediately I received a sms stating accounting has been transferred.attached image for reference.

                        I noticed this suspicious activity, informed the customer service immediately but flipkart has very bad service, most of the executives not even care to respond.
                        But later, i got a chance to explain the situation and they suggested to write a email to [protected]@flipkart.com.

                        But no response from the recipient.again today after so many attempts, one of the executives responded to my query and registered a complaint on this.
                        But what is the use of this tedious process ??
                        Flipkart should have stopped this malicious activity when the user called to customers service stating account has been hacked henceforth block the account preventing from unauthorised transactions.

                        I seriously don’t understand why flipkart pay later service doesn’t have two times verification process.

                        I sincerely request team to take the case on high priority.
                        +1 photos
                        Flipkart customer support has been notified about the posted complaint.
                        Feb 07, 2022
                        Updated by Rashmitha AN
                        Flipkart backend team contacted me and just restored the account and for pay later amount scam they told me to contact cyber crime.

                        If this type of cases are happen dont contact flipkart, i request you to contact pay later bank account to block transactions or report cybercrime.

                        Trusting flipkart at the first place won’t help you.
                        I am sensing scam from flipkrt and bank partners.

                        I am taking further action on flipkart.
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                          Envy Win
                          Jan 31, 2022
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                          I have booked the laptop on Jan 17 2022 with a promised delivery date of Jan 22. However, on 22nd there was an update stating it is delayed to Jan 25 due to some unforseen issues with courier partner, eKart Logistics, even though the tracking info shows it as arrived in Hyderabad by Jan 19. We waited further, contacted customer support who gave their routine apologies and fake promises. It was once again delayed to 29th, but the website was continuing to show as 25th Jan. It was not delivered on 29th either and again got a note stating it will be delivered in two days i.e by Jan 31 7 PM and now it is 7.20 PM as I write this.

                          Numerous attempts to call / chat with customer support evokes no useful information other than routine apologies and concerns and fake promises of assured delivery.

                          I won't cancel the order because it was booked during the Grand Republic Day sale with instant discount on credit card. I won't get the same price again. Is this a tactic by FlipKart to force the customer to cancel the order at a discount and ensure he / she buys again at a higher price. I will never do this especially not on FlipKart again
                          +6 photos
                          Flipkart customer support has been notified about the posted complaint.
                          Feb 01, 2022
                          Updated by Envy Win
                          Each time a new person is assigned the ticket who has no idea or power to resolve it
                          Everyone says its been escalated to "concerned team" which anyway does not have any concern
                          You won't share the logistics partner location or contact number, so I can go and collect the product myself
                          The product is in the same city as mine, still you're unable to deliver in a week's time
                          No customer representative has any idea of the solution, they are only trained to speak like bots with standard template
                          They cite policy and confidentiality for not sharing the exact reason / location / contact person number
                          They disconnect the call midway or pretend to have lost connection to avoid harsh words
                          All they want is to cancel the order so that they can save on the fake offers during republic day sale
                          Feb 02, 2022
                          Updated by Envy Win
                          Today is Feb 2... still no resolution in place. its a prepaid order worth 50k and looks like they're running a scam similar to 1992, where they put all prepaid money in the stock market hoping to make fortune post NS's budget. They have no intention to provide the Republic Day offers, simply keep the high value prepaid orders hanging in balance for as long as they can, rake in the moolah and force the customer to cancel and some gullible people do reorder at a higher price, and if they cancel it.. I am not sure how long its going to take to get the refund. To my utter shock I find so many similar complaints on twitter and other social media
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                            Muskan Mah
                            from Indore, Madhya Pradesh
                            Jan 31, 2022
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                            Address: 111 prakash nagar indore madhyapradesh, Bangalore, Karnataka

                            Received dead Iwatch from flipkart and company is not providing any resolution says go to Apple company I ordered it from flipkart prepaid trusted flipkart but now company is not providing any response disconnecting my call everytime can consumer complaints please help ne because apple also denied it was for 15650 But noone is providing me anyresponse
                            Flipkart customer support has been notified about the posted complaint.
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                              Adwaithpv
                              from CHALA, Gujarat
                              Jan 31, 2022
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                              Ordered a product in the name of "MANOJ KUMAR " and before it was out for delivery i updated the delivery adress with the help of the Flipkart feature to "PRASEETHA C P" . And to confirm that the billing address change will be reflected in the invoice i contacted their customer care and made sure that there won't be any hassle in the invoice name, it will be in the name of " PRASEETHA C P". But today[protected] when the product got delivered the name and adress was the old one and i checked with the invoice from Flipkart application, it also showing old name and adress. After that i again contacted their customer care team . Now they say they can't do anything about the old name and adress. Is this the correct way of dealing with customer? It is their own staff who confirmed me that they can update the billing address and name no need ro worry on that. And after the product delivery they turn their head . I have to submit the invoice to a bank for getting my loan approved and it will be only possible if the name on the bill is " PRASEETHA C P" . I don't have a choice because i was scammed by Flipkart team . I didn't expect such a negative character from Flipkart . Serious action must be taken on this matter m i have all the call recording in which Flipkart team ensures that the billing address change will be updated 100% sure. And also all the proof with me .
                              Flipkart customer support has been notified about the posted complaint.
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                                BATHULA SHARATH KUMAR
                                Jan 31, 2022
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                                I order a laptop, but the order is not delivered to me, but delivery last date was 26 January 2022. The order id : OD[protected]
                                Flipkart customer support has been notified about the posted complaint.
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                                  Tajinder123
                                  from Ludhiana, Punjab
                                  Jan 31, 2022
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                                  Address: Ludhiana

                                  My Flipkart email id : money.[protected]@gmail.com

                                  Hello sir help me They have blocked my account for no reason. I had put some products by the return They did not take back that product and blocked my account. Please help me my account should be unblocked.Sir it is not my fault in this. They have blocked my account. I am very upset. I want to order I am ordering with my friend's account. My account is blocked. Please unblock it.

                                  Sir please call me +91 [protected]
                                  Flipkart customer support has been notified about the posted complaint.
                                  Feb 06, 2022
                                  Updated by Tajinder123
                                  Please reply ??
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                                    ꯂꯣꯌꯥꯉꯥꯟꯕꯥ ꯃꯤꯇꯩ
                                    Jan 31, 2022
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                                    Address: Kumbi

                                    I return a product with order id OD[protected]
                                    So i need fast refund and fast pick up
                                    Flipkart customer support has been notified about the posted complaint.
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                                      C
                                      CA Devendra Garikapati
                                      Jan 31, 2022
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                                      I am flipkart plus customer more than 5 years yesterday at 5.15pm got a call from customer care saying flipkart care as it shown in Truecaller and said u have ordered 2 trousers week back which are returned and hence refund processed for which one had refund issued and another one is still in process so they asked may have verification that to clear refund to your account I said yes then they intimated a otp they said this is for verification as to refund as per new policy and I said otp after that with in seconds call got disconnected and msg came as mobile number changed

                                      I came to know at that moment it is hacked hence I called customer care as when at that moment informed them and update in twitter portal regarding same and logged in through mail and decativated account

                                      Though I decativated the account it is re activated again hence I cannot login from that moment as mobile number is not mine and through mail we cannot login

                                      From 5.15 pm to night 11 pm I was in touch with customer care intimating them all facts and asked them to deactivate my account or atleast hold account with no further transactions apart from this what can I do as a common man nothing I can

                                      When I got up morning got several mails with otps to login and a mail with order for 68k of apple phone and boat ear phones and again intimated them regarding same and they said it is not yet shipped we will be escalated so order will be cancelled don't worry like that it been 12 pm Jan 31 this day still no call received and not cancelled so I request call back and had a call with executive again he said wait for 24 hrs like that

                                      Even again I intimated him clearly mobile number can be changed as per ur schedule kindly cancel order kindly make hold karke .. he said order been delivered

                                      What is the use of thing that I been intimated as when happened everything how flipkart should be pro active when customer intimated as n when happened and how outers get details of order I'd of my account where it is compromised of data leakage

                                      Why I been liable to pay for some one placed order through this hack
                                      +1 photos
                                      Flipkart customer support has been notified about the posted complaint.
                                      Hi Flipkart team,

                                      Even i experienced the same suspicious activity as mentioned by Devendra and in my account using Flipkart pay later hackers ordered worth 70k products and i noticed it, informed customer service immediately
                                      And also sent mail to [protected]@flipkart.com but no response from the Flipkart customer service team. Flipkart customer service disconnect the call abruptly after listening to entire emergency situation.
                                      I request immediate solution.

                                      Account hacked and amount of pay later used - Comment #3951672 - Image #0
                                      CA Devendra Garikapati's [Complaint's author] reply, Feb 6, 2022
                                      What is ur plan of action can we file it in consumer court
                                      CA Devendra Garikapati's [Complaint's author] reply, Feb 6, 2022
                                      If yes just mail me we will do it
                                      Rashmitha what ur plan of action am going to consumer court are u planning
                                      Rashmitha AN's reply, Feb 7, 2022
                                      Hi devendra,
                                      Yes i was planning on the same.
                                      Please let me know the actions..
                                      Will proceed further.
                                      CA Devendra Garikapati's [Complaint's author] reply, Feb 7, 2022
                                      Yeah need to speak how come .. send message from this there is option
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                                        Mohit6969
                                        Jan 31, 2022
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                                        My product is not shipped yet and the expected date was on 29th and today is 31st jan they are not providing any information to the product
                                        Flipkart customer support has been notified about the posted complaint.
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