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Flipkart Complaints & Reviews

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Updated: May 15, 2026
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Flipkart reviews & complaints page 513

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D
Donser
Jan 27, 2022
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Why flipkart customer care ask for OTP. NOT only one customer care but the other also did the same. Flipkart is not safe.
I asked for replacement for one of my product as it was a wrong product. Even after replacement they gave me the wrong product. I raised complaint again and the customer care said that the seller is going to refund in my account. So she asked for my IFSC CODE, account number and the registered phone number. After that she asked for OTP.
I thought i was talking with a fraud and again tried for second complaint with a different number. The person did the same.
[protected]
[protected]
The above numbers asked for OTP.
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    Wilson R. Dsouza
    from Mumbai, Maharashtra
    Jan 27, 2022
    Resolved
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    Resolved

    Order Id: OD[protected]
    Date of purchase / transaction:[protected]
    Amount: 4000

    I ordered a supplement Jarrow Formulas Magmind Nutritional Supplement (IFS1403 90 | BG0129) through Flipkart. I have received a duplicate/fake product and Flipkart is refusing a refund after multiple requests.

    The product's label, seal and bottom has multiple issues. Please check the attached files for confirmation. Also, the bottle didn't have the distributor's label on it which carries their address and other verification codes. I have been ordering this product on a regular basis.

    Flipkart wants to send me a replacement through the same fraudulent dealer. So the circulation of fake products stays unaffected and Flipkart doesn't lose its commission money. They have informed me that their policy is of no refund, even for counterfeit products that are under the physical health category.

    For Flipkart, consumer's life is not important. I'm expected to consume duplicate supplements and risk my life. Please Help. And please take strict action, so that other unaware consumers don't fall in risk by consuming such duplicate products.
    Feb 1, 2022
    Complaint marked as Resolved 
    Money refunded. And Flipkart accepted their mistake, but only after escalation to Consumer Helpline (https://consumerhelpline.gov.in/) and Consumer Complaints (this website).
    Flipkart customer support has been notified about the posted complaint.
    Jan 28, 2022
    Updated by Wilson R. Dsouza
    Hello,

    I received a call from your team yesterday requesting 24 hours time to come to a decision, and today I received a message that the replacement has been shipped. So you have decided to treat my like a fool. Fine.

    Let me clarify something for your team and decision makers. I've proved it that your dealer is selling "fake" products which is meant for physical consumption. It's a clear "Health hazard" issue. Now, stating your policy written by Gods which cannot be changed, you're forcing me to take a replacement from the same dealer. This means you're fully aware that a criminal activity is in play here and you're choosing to side by the dealer. For me, this makes FLIPKART equally responsible. Flipkart is voluntarily being part of fake supplement circulation racket.

    Now, at present I'm only asking for a refund. But if I'm intimidated or forced to follow your policy, which throws me at the mercy of a shady supplement supplier, then I'll have no option but to file a legal FIR with evidences, and run behind law institutions, NGOs and other helpful sources. I know you're a big company who firmly believes that you can arm-twist an average consumer the way you want. But I assure you, I won't give up easily and later I won't settle for just a refund, since I'll have to go through undue mental and emotional harassments, and waste my time pursuing this issue/case.

    So, I humbly request you once again to please understand the issue, cancel that shipment, and provide an immediate refund, and the matter ends here.
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      E
      E Mageshkumar
      from Mumbai, Maharashtra
      Jan 27, 2022
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      Address: chennai

      Dear Team,

      I purchased grocery items Rs.1080 flipkart on 01.01.2022 delivery date 07.01.2022 but not delivered till today 27.01.2022. i raised compline so many times flipkart customer care higher level there is not solved my problem.

      My Orders Number
      OD[protected]

      Am asking to cancel the product and refund my money also they can not do.

      Please help me to refund my money its very helpful us.
      Flipkart customer support has been notified about the posted complaint.
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        E
        eepa@123
        Jan 27, 2022
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        Flipkart is not giving refund.. I returned saara women geometric print, printed, embellished rayon straight kurta (blue gold) and applied for refund but its been more than 4-5 months but i haven't got the refund for that. When i call cistomer care then say that refunf has been initiatee but bank refuses. This clearly mean they are lying to their customers.
        Also very recently i unfortunately ordered a shoe from flipkart and applies for refund as i didn't like it but till now i have not got the refund and again the customer care is claiming that they have initiated the refund but bank is refusing.. This time i want the refund for sure as we are not mad here that we'll let our money get wasted and i want refund for both the products..
        After this i am never going to use flipkart and also never going to suggest this shopping site to anyone..
        Plz do resolve this problem as soon as possible...
        Flipkart customer support has been notified about the posted complaint.
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          R
          Rohit478
          Jan 27, 2022
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          Being a plus member I was using Flipkart happily from past few years but suddenly from past few months all products are coming as not deliverable at my pincode which is 500090. Raised complaint on customer care as well but no solution as of now.
          Flipkart customer support has been notified about the posted complaint.
          Jan 27, 2022
          Updated by Rohit478
          Account mail id is [protected]@yahoo.co.in, if you want to check account settings
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            S
            Shivam100
            from Kolkata, West Bengal
            Jan 27, 2022
            Resolved
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            Resolved

            I purchased whirlpool semi automatic washing machine from flipkart on 24th Jan 2022. This product does not work properly.So i request for return this product on 25 Jan 2022. But flipkart send a message that "return update: sorry the seller is unable to fulfil your return request for whirlpo... With order id OD[protected]". So how can we trust online shopping. My order id is - OD[protected] and my mob no. [protected]. Please resolve my problem.
            Mar 6, 2022
            Complaint marked as Resolved 
            They return whole amount
            Flipkart customer support has been notified about the posted complaint.
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              I
              Indu 123
              from Delhi, Delhi
              Jan 26, 2022
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              This is with reference to Order ID OD[protected], Jan 15, 2022. I have placed order for BRITANNIA Good Day Butter, (39g-12PCS), qty :2. On 24th Jan. delivered only qty:1 (one pack). Where is other pack? Secondly observed that you have charged too high with respect to MRP. Kindly look into the matter. Kindly reply immediately on my Email ([protected]@rediffmail.com).
              Flipkart customer support has been notified about the posted complaint.
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                P
                Prasanthprasu
                Jan 26, 2022
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                I have ordered LG Monitor on Flipkart on Jan 16, As my daily driver is not working.

                Product is supposed to be delivered on 20, still product is not delivered and i escalated issue in both twitter & with customer care they promised to resolve issue on or before JAN 26.

                ON 25 some one from social media team called and said can i go and collect product from hub, i denied the request.

                As there no update from them on JAN 26 @7:00 i went to hub to collect, as item is present hub people said item is placed some where we cannot provide it come back tmrw

                I need some help to resolve this issue. I called th several times to resolve this issue they don't care about customer.

                They even closed the ticket and marked as resolved

                Order ID - OD[protected]
                Flipkart customer support has been notified about the posted complaint.
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                  B
                  Balakrishnaravipati
                  from Hyderabad, Telangana
                  Jan 26, 2022
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                  Address: Bengalauru

                  Majority items neither unavailable or undeliverable
                  Flipkart customer support has been notified about the posted complaint.
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                    P
                    pulkit125
                    from Alwar, Rajasthan
                    Jan 26, 2022
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                    Address: Alwar
                    Website: flipkart

                    Dear Team,
                    I have order lg washing machine on flipkart but when i receive the product product model is differ in lg washing machine . Am many time to complain & return request to flipkart customer care but every time request rejected without reason .so i request you please my money back
                    below details

                    order id :-OD[protected]
                    product name :-
                    LG 7.5 kg 5 Star Rating Semi Automatic Top Load Blue, White

                    thnks
                    Regards pulkit grover
                    Flipkart customer support has been notified about the posted complaint.
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                      M
                      Mohitanand8987
                      from Katihar, Bihar
                      Jan 26, 2022
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                      Website: Flipkart

                      My flipkart mobile no is [protected] and my email id is redmi4a.[protected]@gmail.com they have blocked my account also paylater which was due who will pay them my cibil getting effected such a theif company
                      Flipkart customer support has been notified about the posted complaint.
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                        Prabhu Jebaz
                        from Chennai, Tamil Nadu
                        Jan 26, 2022
                        Resolved
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                        Resolved

                        Hi I'm prabhu. My mobile number-[protected]. I ordered a face mask of 200 pieces of 3 quantity. I have received my product of face mask 3 PLY200- 3layered face mask of quantity. Each pack contains 100 mask only. Totally I have received 500 pieces of face mask but I have ordered 600 pieces of mask. Kindly provide me an 100 pieces of face mask as soon as possible. Herewith I enclose pic of received package.
                        Jan 27, 2022
                        Complaint marked as Resolved 
                        Thank you so much Flipkart service for refunding the money of a product that I have not received. You were done within 24hrs of time. Thank you Flipkart team. You are doing a good job. Well done.!
                        Flipkart customer support has been notified about the posted complaint.
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                          Lee92
                          Jan 26, 2022
                          Resolved
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                          Resolved

                          You guys it’s been over a month now since I have been complaining and communicating with you about the product that you brought me which was a completely different item from what I bought I requested for a refund and the it was picked up and I have never been refunded it’s now a month all I keep hearing are your sorry excuses I have been a loyal customer in fact a plus member but is this what I get for being loyal
                          I need my refund or else I will be asking my Embessy to get involved and communicate with your government and it will be an international disaster for you
                          I paid in cash
                          Product Order ID - OD[protected]
                          Jan 26, 2022
                          Complaint marked as Resolved 
                          They have resolved my problem by refunding my money back
                          Flipkart customer support has been notified about the posted complaint.
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                            O
                            O21-489_DEVENDER [PT]
                            Jan 26, 2022
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                            Address: House ni -4/440 Andarkuppam check post TNHB phase 1 Dawarika nager manali new town chennai-600103

                            I booked grocery Order ID - OD[protected]
                            On 24 dec 2021 still not Delevived my order after one month... Not give proper response by flipkart agent. Very worst response not solved problem... Only say soory sir but not solve issue... Still also not cancel my order for return my paid amount.

                            I am very suffer from flipkart this behavior mentally more torcher not good response only give 24hrs ya 48hrs timing but not solve my issue not return my money..
                            Flipkart customer support has been notified about the posted complaint.
                            Not solve my Order ID - OD[protected]

                            Issue flipkart not behave like previous year times... Now flipkart customer service agent give only time not solve issue

                            Still now not give my order and not give still cancel ya return money
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                              K
                              Kanikaran
                              from HINDUPUR, Andhra Pradesh
                              Jan 26, 2022
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                              Address: Precot ltd, Kodigahanalli

                              Order ID - OD[protected]

                              I ordered one mobile phone 14th and delivery date 22 or 23 but now days also not receive my order no one response my queries ... already 4times complaint in Flipkart customer care but no use no one take action and I fully upset this issue ( already paid in that order)
                              Flipkart customer support has been notified about the posted complaint.
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                                S
                                Swaraj Kumar panda
                                Jan 26, 2022
                                Resolved
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                                Resolved

                                Hello sir/ma'am,
                                I swaraj Kumar Panda complaining about an issue with my order Xiaomi 11i 5g which I ordered on 12th Jan and it is not yet delivered and the delivery date getting extended everyday.i have contacted customer service and they just tell me to wait it been nearly half a month please help me solving the issue
                                Thanking you
                                Feb 10, 2022
                                Complaint marked as Resolved 
                                After many complaints I finally it reached
                                Flipkart customer support has been notified about the posted complaint.
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                                  Arjun Saroha
                                  Jan 26, 2022
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                                  My product not delivered in my new location some customers care something tell but not confim my issue ... Flipkart service very bad service provide plzz help mee my contact no [protected]
                                  Flipkart customer support has been notified about the posted complaint.
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                                    kanaka mahesh
                                    Jan 26, 2022
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                                    Address: Visakhapatnam

                                    I received my MI tv bearing order ID OD[protected]. At the time of payment, I paid through QR code on ORDER INVOICE. Amount deducted from my account but it has no effect on order status. I want my amount back, so that I can pay the amount properly and get my TV delivered.
                                    My mail id [protected]@gmail.com
                                    My phone number [protected]
                                    I am attaching the payment pic and QR code used for payment
                                    Please do the need ful
                                    Flipkart customer support has been notified about the posted complaint.
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                                      Rahul Narayan94
                                      Jan 26, 2022
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                                      I have lost access to my of old flipkart registered mobile number because of which i am unable to recieve OTP on my previous number and hence i cant update my account to new number. Please help me @flipkart
                                      Name: Rahul Narayanan
                                      Registered phone number: [protected]
                                      email id: [protected]@gmail.com
                                      New phone number: [protected]
                                      Flipkart customer support has been notified about the posted complaint.
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                                        S
                                        sundar2408
                                        from New Delhi, Delhi
                                        Jan 26, 2022
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                                        My flipkart account is blocked since last six months reason said by them is I miss used their offer but I never did that though I am valuable customer of flipkart so I please help me to unblock my account in flipkart
                                        My flipkart username is my email id : [protected]@gmail.com
                                        So sir please I need justice help me to unblock my account
                                        Flipkart customer support has been notified about the posted complaint.
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