Flipkart Complaints & Reviews

I've ordered Filpkart perfect homes studio fabric open bookshelf, seller: PBVENTURE, cost of the item : ₹ 1189. Placed order on 15th Feb This particular item was supposed to arrive on 22nd of Feb but I've not received it yet.

I was literally frustrated with the service. They called me on 20th Feb and informed me due to some technical issue the delivery will be delayed and they promised to deliver it before 25th Feb. I understand sometimes they face these kinds of issues so I wasn't bothered about it. On 24th Feb, When I checked the status of the package it was showing that it is yet to be shipped. I even enquired about this but still, they assured me that it will be delivered on 25th Feb by 7 pm.

I believed their words and waited for my package when the time was 10:30 pm on the 25th I again asked what is status and they started saying it will be delivered by 25th but really, does it make any sense.

Again I was told to wait for 24-48hrs and when asked to cancel my package they are saying I can't do it. when I ask for delivery details they don't know and the worst part is that every time I reach out to them I have to explain the issue again and again.

On the 27th of Feb, I got the reply and option to wait for a package or place a new order for the same product and the funny part is even if I place a new order I have to pay again and they are saying there is no refund option.

I literally feel like this is a scam no delivery date or status of the package, no refund and again they want me to place a new order. I'm reaching out to you because I have wasted enough time and energy waiting for these people. I need my money back, it is hard-earned money. I refuse to give it to the scammers.

Actually I lost my old phone number.i want to change my account phone number without OTP verification.

I m muneeswar m. I got stucked in a fraud of fake website i. E flipkart lite explore plus. While i m using my phone i got one pop up and and i clicked on that website. Where is shows some offers like iphone 13max pro pro mobile which costs 74k approx in market but their offer says the price of iphone 13max pro for rs.2, 999/-

I thought this is an amazing offer i will never get chance like this and i got excited and paid the amount of their requirement without reading the terms and conditions and after payment because there is a time limit to purchase the product I thought this is given by flipkart They Provided receipt to my mail ID but dispatch date is not mentioned, the same reply mails are bounced
Sir now i apologies my fault please help me regarding this.

My Flipkart account is being blocked from almost 3 weeks without any information even though I am a Plus member and not violated any Flipkart norms. My paylater is due for March 5th 2022. I requested for a link to clear the due amount to avoid the fine. Flipkart team has sent me a link with some random amount which is more than what I have purchased. When I contacted customer support they ask me to wait and cut the call. Without knowledge they say it might be because of the late payment even though I am paying in time. Careless behaviour and answers even though its their mistake. I need clear details about the purchase history and the amount to be paid.

I need to update my mobile as i had lost the number i had previously.. I dont get the otp so not able to update new number.. Kindly resolve the issue. My flipkart account is shiva90.[protected]@gmail.com

This is Upesh Kashyap, a Flipkart user and also a member of Flipkart Pay Later.
The issue is that, the bill generated on the basis of installment is not accepting payment and shows error at last payment gateway and on my first month due bill when I select to pay through any medium which is showing pending of the previous month and because of which that payment link is to be showed as "Duplicate from Merchant" and I'm unable to do any payment.
For this month it's till 5th March my due date is there and however, after that I'll be charged with the penalty that too unnecessarily upon merchant fault.
I'm still trying at every moment to make it but everytime it comes error and also showing as "Your Bank Has Exceeded The Limit" and then payment failed...
I kindly request the concerned team to go through the issue and provide with a resolution ASAP...

Thank You!

Flipkart is fooling people in the name of exchange old mobiles and delivery executive try to reject product on unusual basis. Flipkart customer support didn't respond and cut the call in between the conversation. Services are getting worst day by day.

Dear sir/mam
I ordered Samsung Galaxy F62 (128) GB, but I received empty box,
So I raised return request but seller again and again rejected my request, so I contacted Flipkart customer care, so they raised issues and create new return request and later some days, I watched my return request rejected, so I contacted customer care they have crated once more return request, but later that request has been rejected, so I contacted Flipcart they escalated my issue, and later I doesn’t able access of my account, I got email of higher numbers of returns in your purchase history so you not able to use your Flipkart account, but I ordered only one product in my this account, still now,
I daily contacting Flipkart for my refund but every day they giving me new day, new date, and only saying
We will resolving your issue early, we will giving refund, but still I doesn’t received my refund, If you not able to activate my account so no I have no issue, but I want my refund, later I received email from the team, they asked me if proof
And I send all documents
And I received update from Flipkart that is they said me we will initiate refund in 24 hours but30days go’s but still I doesn’t received my refund, I want my refund

Product Id- OD[protected]

Several complains were made regarding non delivery and refund thereof, but nothing has been done from flipkart side.

The first date of delivery of the product was 14-Jan 2022 and till now nothing has been done. Its been nearly two months. Below is the last incident number recieved but they didnt do anything after
[Incident: IN[protected]]

I need refund for the product which they didnt made successful delivery.

Update from Flipkart Customer Service for
1- [Incident: IN[protected]]
2-[Incident: IN[protected]]
3-[Incident: IN[protected]]
Above are the incident numbers pertaining to which i have raised issue about non delivery of my product twice. The product first delivery was on 14-Jan-2022 and till date flipkart has not done anything regarding this. Several times customer executives have only shown sympathy only. This is really depressing, frustating and made me losing faith in flipkart services.

Recently I ordered a bluetooth headphone and it delivered, when we opened the parcel box there is no headphone in the box, and it is filled with lots of papers and bubbles wraps.
I`m still trying to contact with yours customers service support but no response me yet.
No resolution is being given even after sending the complete documents.
Not only this, my Flipkart account has also been blocked by Flipkart team instead of giving resolution. what a shame this is.
Please help me and contact me as soon as possible so we are connected with well reputed Flipkart in future also.
My order id- OD[protected].

Flipkart blocked my account without any prior information and wrong reason is given by them.

I ordered items for me at my address and for my brother at his address.

Flipkart is giving reason to block my account is that i am reselling products.

:-Important- i have 2575 rs. Gift voucher in this account and they blocked my account. Either unblock my account or give gift card to another account. Flipkart is ccheating with its customer.

Please take strict action against them

Need to update my new number in flipkart account. When i tried it asked for OTP confirmation, but i dont have my old number. Can you please help me on this to update my new contact number. Its blocked me to use flipkart paylater account.

Account email id: [protected]@gmail.com

I have been purchasing from flipkart at pincode 781012 for almost 3-4 years now with no issue at all. Suddenly almost 80% of the items from almost all the sellers went to Not Deliverable status / Currently out of stock for 781012 about few days ago. But when I check the same product for a pincode almost just 2kms away I.e. 781011 it's showing available. HOW SUDDENLY ALMOST ALL THE PRODUCTS went to Not Deliverable status for the first pincode. This is true for same product for multiple sellers. Both these pincodes are in the centre of town. This doesn't even make sense.

This thread was updated on Feb 19, 2022
I have created flipkart account two years back with a mobile number few months ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number even the email was linked with the same number so I'm not able to access that...Reach me at [protected]@gmail.com
Please do suggest me to update my new mobile number to my flipkart account.

Hello, i have ordered an blutooth speaker from Flipkart and recieved any empty box i complaint about that they created return for me and after that they asking for Adhaar or pan card.
I will attach image of my order details and the mail that i have recieved from Flipkart.
Please sir why i share my personal information with them. There's no rule or law that ask us to send these details without any crime.
I want refund from them... As soon as possible.

Hi,
My Experian credit score has decreased because of IDFC first bank limited (sponsored bank for Flipkart pay later).
IDFC first bank filed wrong suits which are of
1. OVERDUE ALL AMOUNT

Based on the above issue I have contacted Flipkart many times over the past months. on JAN 2022 one of the Flipkart told me that there is no outstanding balance or any overdue balance in my Flipkart pay later account and it is showing in Flipkart because of a technical glitch. Regarding this technical glitch, our partner IDFC First bank limited directly reported the CIBIL and the suit filed will be removed or rectified in the next report. (Incident: IN[protected], IN[protected] )

I have called customer care to IDFC First . They informed me that there is an outstanding balance of 4865 Rs on my account number: they told me that they couldn’t access my account statement and told me that they are just a sponsor for Flipkart pay later and we can’t do anything about it, just resolve the issue with Flipkart only.
again recently, I contacted Flipkart on 17th feb22. They told me that “at any cost, my issue will be resolved by 22th of feb 2022.” After contacting me again 2-3 times on the 22th of feb22, they told me, “we will send you an update on this within 36 to 48 business hours.”
today is the 23th of feb22 they are not even replying to me.
when they are saying that there is no outstanding or overdue balance in my Flipkart pay later account. I don’t understand why they are not able to provide me with the full and final payment link and why they are making me suffer even though I am not at fault.

THEY TRAPPED ME, EVEN THOUGH I AM NOT AT FAULT. I HAVE PAID EVERY DUE ON TIME.

REGARDS

SHEKH VASIM

MOB. [protected]

I ordered Asus rogts phone and on the second day after delivery i understood the problems it had, it was overheating, wifi turns off and turns on randomly, voice calls get dropped, keyboard malfunctions at times, etc. Since the second day of delivery i am trying to return or replace the product, Flipkart customer executives hang up calls midway and don't call back. One executive'sakshi' put me on hold for 18mins then hung up. After rejecting my return request multiple times now the return period is over. I will take strict action in a legal way of my issue is not resolved. Customer care executives hang up calls on purpose and delay return time.

Flipkart has blocked my account while I’m trying to return a product. I have contacted customer support. They said they have raised complaint will get resolution through mail. The mail says account has blocked due to number of returns. But i have returned only 2 or 3 items. I want my account back...

I had ordered mobile but I got empty box for which I complained then he has blocked my account. I also have the unboxing video of the product.

Respected sir,
My nephew, sk sanouir, ordered a boat sound bar ( order id : OD[protected] on 23rd February, 2022. But he received a faulty battery- sound bar. The battery did not perform well and dropped from 70 percent to 20 percent within minute. When contacted the Flipkart customer care they denied to replace the item
Hence, my nephew wants your ace helping hands to get rid of this problem. His mobile number is : [protected]