Claimed

Flipkart Complaints & Reviews

2.8
Updated: Dec 15, 2025
Complaints 47102
Resolved
25483
Unresolved
21619
Contacts

File a complaint to Flipkart

Having problems with Flipkart?

File a complaint and get it resolved by Flipkart customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Flipkart reviews & complaints page 520

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
soumendra prasad
from Chennai, Tamil Nadu
Jan 5, 2022
Report
Copy

Website: www.flipkart.com

Ordered washing machine from flipkart on 26th dec2021 (Prepaid order). Product got delivered on 30th dec2021.in the presence of delivery agent, upon checking the product, water was found inside wash tub of the washing machine. Also there are dirt accumulated on the back side of the washing machine.. (Photos attached) there are small scratches on the body also found. So according to the above observations, it seems to be an "used product". So i want to return the product. According to the delivery agent, i have to create a return request to return the product within 7 days of delivery. So on the same day i have created return request but flipkart rejected my return request. Tried contacting flipkart customer support several times. But till now didn't receive any response. My money is blocked. I dnt want to use that used product. Got cheated.!! Any help in this regard will be appreciated.
+2 photos
Flipkart customer support has been notified about the posted complaint.
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    B
    Birbal bhai
    from Barmer, Rajasthan
    Jan 5, 2022
    Report
    Copy

    Address: Ramsar 344502

    OD[protected] is my second product from this order number, whose pickup date is 07/01/2022, in this the company is neither replacing nor refunding after the pickup date is out, no one will answer my shortout of this product. Help Do it.
    Flipkart customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Suman@1997
      from Ranaghat, West Bengal
      Jan 5, 2022
      Resolved
      Report
      Copy
      Resolved

      I bought a LawmanPg3 X Rocky Star
      Men Slim Fit Checkered Hood Collar Casual Shirt on[protected] for 752 rs order id OD[protected]. Then I had some issue with the product so I returned the product ( return id[protected]) on[protected]. flipkart initiated my refund of 752 rs on[protected] of reference no[protected]. The refund was failed on Paytm UPI. I asked flipkart to check the refund. They are saying refund successful. They have not refunded my money till now. Sir please look into it.
      +3 photos
      Jan 9, 2022
      Complaint marked as Resolved 
      my problem is resolved now.
      Flipkart customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        Divya Satharasi
        Jan 5, 2022
        Report
        Copy

        Address: Rajulakandriga (vil), Madibaka Post, Yerpedu Mandal, Chittoor District

        This product OD[protected] is not delivered yet. This is not the first it is happening with flipkart, this is issue is more frequent.
        OD[protected]
        OD[protected]
        OD[protected]
        For all these orders, product will reach nearest hub and then automatically gets cancelled.
        May i know the reason please and could you please tell me if you are not ready to provide your services to my location.
        Flipkart customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          ataullah.shaikh
          from Mumbai, Maharashtra
          Jan 5, 2022
          Report
          Copy

          16 Dec - ordered kodak tv from flipkart
          Order id - OD[protected]
          17 Dec - technician ( vinod dubey ) for installation is not came.
          18 Dec - installation done by other technician
          19 Dec - raised a complain auto restart issue.
          23 Dec - technician visited and found same issue.
          27 Dec- replacement approved
          29 Dec - Uninstallation of tv done
          30 Dec- New tv received
          31 Dec- technician ( vinod dubey ) is not came and disconnect my all calls.
          05 Jan - today also same technician ( vinod dubey) assigned for tv installation and his number is unreachable.
          I don't know what is wrong with this technician ( vinod dubey).

          Please help me in this frustrating matter.

          Case id -
          FLIK-34HGJ3-0EKCQJ-WXZK8Q-RQAGN7C
          +2 photos
          Flipkart customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            G
            gayathri-g
            Jan 5, 2022
            Report
            Copy

            I have ordered 4gb variant of poco m3 instead of 6gb variant. It was my mistake, but my need is 6gb variant. I have tried to explain the issue. I am ready for a refund/replacement or creating a new order itself. I can pay the extra money if needed. But the issue is i need 6gb mobile. 4gb mobile is not useful for me. Any help from flipkart is enough. But they are simply saying they cannot do anything about it. I need help. Please help me. I need 6gb variant
            Flipkart customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              kasula rakesh
              Jan 5, 2022
              Report
              Copy

              Address: Warangal

              Iron box Not Working
              Flipkart customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Satya Medavarapu
                from Pithapuram, Andhra Pradesh
                Jan 5, 2022
                Report
                Copy

                I have ordered a product on flipkart on Dec 30th of 2021, the expected delivery date is shown for Jan 3rd of 2022. Now its been past 2 days of the expected delivery date and the product is not even shipped yet. As I had already paid the full amount with credit card and converted it into EMI, Now I dont know whether they will ship or cancel my product and there is not even a response from seller side.
                Flipkart customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Sangram Kokate
                  from Kolhapur, Maharashtra
                  Jan 5, 2022
                  Report
                  Copy

                  Address: Plot no 18, Chhatrapati Shahu colony,, Karande mala Near Shahu swimming tank Sadar bazar

                  The issue that i have experienced was: my name is sangram kokate and i have placed order, order id: od[protected] on 21st dec with three items wall clock, shape-wear and a wall decor item (I have attached my order details for reference), the expected delivery date of wall clock was 23 dec 21. I have contacted flipkart before delivery regarding address change i. E the mentioned address on order was old please use new one which is stored in my flipkart profile. Flipkart support person agreed and told that there is no need to worry, it will be delivered to new address surely. When i got message from flipkart regarding "product out for delivery" on 23 dec, i have called the delivery agent and told about address change and urgency of it this before delivery, he also agreed on it and sured me that product will be delivered on same day though it is late. I have waited till 9 pm since i want to gift it to my closed friend as promised but the oder was not delivered to me on 23, i have called delivery agent so many times on that day regarding my delivery but he said it will be delivered to you any case but he didn't delivered me so again on next day i have called him and asked agent about that he said it will be delivered today but that day also same thing happened. He promised me every time i called him and finally prodcut not delivered so with frustration i have contacted flipkart support told him about my two days experince and the representative said no need to worry it will be delivered by next day but that day also product not delivered. So again i called flipkart support asked about it and he said he had escalated the issue and promise to deliver it by the 30th in any case. I have no other option left so i have waited till 30th dec but still no delivery. I got out for delivery message everytime but no one is contacted me and when i call the delivery agent he always said it will be delivered today. So again i have contacted flipkart support and asked about it and now they said we are sorry your order will be delivered surely on 2nd jan. On 2nd jan igot a call from three different flipkart support persons telling me that delivery was 100% sure today, no need to worry. Again same thing happened i got message "out for delivery" and no one contacted me so i have called agent and he said it will be delivered late today but unfortunately no delivery on that day. When i checked my order on site next day the order was canceled saying we are not able to deliver you. Such a ridiculous service by flipkart so again i called back to flipkart and they says order has been cancelled by seller we cannot do anything if you want you can place order once again. Such horrible repsonse from flipkart. How come any one trust flipkart?
                  I want my order to be delivered as soon as possible and for such headache & waste of time flipkart should give it free as compensation.
                  I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.
                  +4 photos
                  Flipkart customer support has been notified about the posted complaint.
                  Jan 05, 2022
                  Updated by Sangram Kokate
                  I got call from flipkart Saumyajit Roy and she told me since order is already cancelled it can not be delivered and if you need place the new order and we will give you 67 rs compensation. Such ridiculous service flipkart providing. When I disagree she said we cannot do anything
                  Jan 05, 2022
                  Updated by Sangram Kokate
                  Also I got call from this number [protected] flipkart service saying that they are ready to deliver the product tomorrow without any compensation. I asked him if you are able to deliver it why you said it is cancelled and you cannot do anything. Also I asked him for so late delivery you have to give me compensation and he strightway disconnected the call. If you look the behaviour of flipkart they are making customer fool and playing with them. Flipkart needs to banned for such behaviour
                  Jan 14, 2022
                  Updated by Sangram Kokate
                  Flipkart is such a worst company i have ever seen no response and no resolution to query. My humble request for everyone never use Flipkart for shopping in fact we should ban it.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Rupaam Saha
                    Jan 5, 2022
                    Report
                    Copy

                    I have a flipkart account with the mail id " [protected]@gmail.com "
                    and in that I cant change my mobile number because i have lost my old phone with the old number . So i can't fetch the OTP.
                    Please do the needful . My old number was +91 [protected] and new number I want is +91 [protected]
                    Flipkart customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      C
                      Chintamani Dwari
                      from Powai, Maharashtra
                      Jan 5, 2022
                      Report
                      Copy

                      Flipkart has opened Pay Later Account in my name without my permission/consent. They have created two loan accounts in my CIBIL report without my prior permission. Despite my multiple requests they are not closing the same and updating to CIBIL.
                      Flipkart customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Roots Roots
                        Jan 5, 2022
                        Report
                        Copy

                        Address: Near kiddys corner balvant nagar Gwalior
                        Website: Flipkart

                        Sir, flipkart is delaying this delivery of product. This is happening 2nd time.FMPC[protected]
                        Flipkart customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          achintyadas
                          from Bankura, West Bengal
                          Jan 5, 2022
                          Report
                          Copy

                          My name is Achintya Das.
                          contact no-[protected]
                          i have order 18 dec-2021 .ORDER ID-OD[protected] Mi tv and cancelled it later. It was paid, till today my refund is note done, I have many times contact to flip-kart executive also i have mail many times but always promise to me it may be, it may be.
                          Flipkart customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            reddybhasha
                            from Hyderabad, Telangana
                            Jan 5, 2022
                            Report
                            Copy

                            Order id OD[protected]

                            I have ordered a sofa in the month of October..till now it is not delivered and they keep on postponed the delivery for every week

                            Mobile number [protected]
                            +1 photos
                            Flipkart customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Salmanmohammedsalooj
                              Jan 5, 2022
                              Report
                              Copy

                              I have ordered a couple of items on flipkart in december and my order was suddenly cancelled .I cannot even find the details of the my orders in the order summary to check why this happened or what got cancelled, it is as if they have been cleared. I have received a refund of only almost 3/4th of the amount paid on january 3rd.They have sent me no prior notice stating the reasons for cancellation of my orders and they have not even fully refunded my order.I have ordered these as a gift for a special occasion and the day has passed .If an order is to be cancelled the reason should atleast be intimated with the consumer. I would like to get a compensation for this grievance and the rest of the money i spent for the order back.
                              I hope this problem will be resolved at the earliest.
                              Flipkart customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                8
                                88prem
                                Jan 5, 2022
                                Report
                                Copy

                                I have purchased projector from Flipkart on 5th of December 2021 and I have done on line payment same time. I got message product will deliver at 16th December 2021. But I dint receive product on 16th December they told product will come 23rd but again it's not delivered. Again they given new date 30 th December then i cancel my order. And request for refund but till now I dint receive my refund. Their customers care making fool every day.
                                Please help to my refund
                                +1 photos
                                Flipkart customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  G
                                  Gurusaran Kamalakannan
                                  Jan 4, 2022
                                  Report
                                  Copy

                                  Hello,
                                  I am Guru, I ordered adidas M running shoes from flipkart (retailnet seller). O ordered for an size 10, but I have issues with the size and I thought of replacing it with the larger size(size 11). They are not accepting replacement now, even the same product with large size is also available they are not replacing and giving stupid reasons like seller is not approving the replacement. Size issue is obvious and when I am ordering it shows that the product is eligible for 14 days return and replacement. But when I am spoke to customer care they are denying. Its a real stupidity. Even in the adidas warranty it shows that customer can exchange for the same product within 90 days but I don't know why flipkart is doing like this. I like to resolve this issue asap.
                                  Flipkart customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Adarsh Balachandran
                                    Jan 4, 2022
                                    Report
                                    Copy

                                    Address: Ambadiyil house

                                    When i am entering my IMEI number which i got from dialing *#06# and also from checking about phone (both same) flipkart says its not matching with the selected device which i am very sure about my phone model which i have selected is correct. Why this is happening when there is an option in flipkart for exchanging phone to buy another one and disappointing customers like this.?
                                    +1 photos
                                    Flipkart customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      panks09
                                      Jan 4, 2022
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      I have created flipkart account with a mobile number 4-5 years ago i lost my mobile phone and the number.

                                      The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
                                      Please do suggest me to update my new mobile number to my flipkart account.
                                      My old number [[protected]]
                                      Email [protected]@gmail.com
                                      My new number to be registered is [[protected]]
                                      Jan 20, 2022
                                      Complaint marked as Resolved 
                                      The company has not yet contacted to me in anyway neither by phone call or any msg on my email by flipkart
                                      Flipkart customer support has been notified about the posted complaint.
                                      Jan 08, 2022
                                      Updated by panks09
                                      Nil action has been taken yet by flipkart
                                      Of my last complaint
                                      Jan 16, 2022
                                      Updated by panks09
                                      I have created flipkart account with a mobile number 4-5 years ago i lost my mobile phone and the number.

                                      The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
                                      Please do suggest me to update my new mobile number to my flipkart account.
                                      My old number [[protected]]
                                      Email [protected]@gmail.com
                                      My new number to be registered is [[protected]]

                                      Jan 20, 2022
                                      Updated by panks09
                                      Still the complain stays as it is, the new no [protected] is not updated

                                      Jan 25, 2022
                                      Updated by panks09
                                      The problem is as still, my new no to be updated is [protected] and lost no is [protected] and email id is [protected]@gmail.com

                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Sreehari J
                                        from Bengaluru, Karnataka
                                        Jan 4, 2022
                                        Report
                                        Copy

                                        After delivering the product, the deliveryboy asked me to forward the product delivered message as it is compulsary for prepaid orders.
                                        But, this was cheating.He was using the link in this message to give feedbacks to flipkart.when I enter into the link the feedback was already given.He was such a fraud.Now I am afraid if he can enter into my account.Proper action should be taken against him.
                                        Flipkart customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit