Flipkart Complaints & Reviews

Hi,
I want to mention in this complaint that I had purchased a product from Flipkart and wished to return it coz it was not exact similar to which I ordered...however, inspite of refund request being raised by Flipkart executives, thrice the seller had rejected my refund request. I am mentioning every details of the case. My order ID is OD[protected] and it was placed on 19/12/2021 from Flipkart App & the order was for REAL TECHNIQUE CRUELTY FREE ENHANCED EYE SET(PURPLE)_Seller-Fashion Rewind. The order was delivered on[protected]...however, the brushes received were a bit different from those actually shown on website. Besides, instead of Purple color, brushes received were Pink in color. For this reason, I raised return request thrice by speaking with Flipkart customer agents coz I was unable to raise refund request from my end coz the product is Non-Returnable...however, since I received different brushes, I asked them to arrange for reverse pickup and asked for refund. But very disappointedly, three times the refund request had been rejected by the seller and on speaking with Flipkart agents, they were mentioning that since its a seller fulfilled product, seller is rejecting the request and they have nothing to do with it. I want to mention further that the package I received was not tampered and the brushes are also inside the brand packaging but are quite different than those shown in website( I had shared images of the bruhes i received in this complaint )So, please arrange for quick reverse pickup & refund the same.
Regards,
Krishna

I was order a boat earpod. When i recieved it was deffective. When i try to return it flipkart customer care does not response my call.
Order id is OD[protected]

I bought around 70 to 100 products using Flipkart previously without any issues, but now all of a sudden I see 'Currently out of stock for your pin code' message for almost all the products. My pin code is 500090. I have some vouchers and Gift coupons that need to be redeemed in Flipkart before February.

I have tried reaching out to customer care at least 10 times, but the executives are busy and I couldn't reach them.

Mail ID chakri.[protected]@gmail.com.

Im really Facing Issue with flipkart a lot .not for 1 day or 2 day or 1 month almost 60 days passed

[Incident: IN[protected]]
Order id : 0D[protected]

I ordered an AC product last 2 months back 30th October 2021. Till today I did not received Product (Daikin 1.5 Ton 5 Star Split Inverter) .when i called to flipkart team they are saying do it fresh order how much extra difference amount will provide you after sharing bill copy for new product . But till today product is not available my pincode area they said wait for 10 days after 10days they are saying wait for 10 day again im waiting after that they said wait for Christmas like this 50 days passed .now I told them this is not correct way to say all the times we have address this issue and close it by today .

I dont have hope product should available in flipkart again fresh order same product they eat my time simply with temporary solutions . every one having patience for that flipkart team taking advantage till today they not proper response.

I called flipkart team every day n number of times please check my call history my complaint i explained almost 15 to 20 min they will listen simply say sorry and they can able to resolve and they told will forword your call backend team finally backend team responded after 15 min finally that guy disconnected call like this happened every day one call it will take 40 min then assume 60 days im doing like this i request them please give other mail id's or other phone numbers they said sorry lot of panic situation im facing with flipkart

As per the Flipkart records they are saying i will attached the screenshot in below please look once .they promise day one will ready to pay difference amount if you order fresh order but product not available what is the use .

1) Now Im asking i can wait again again simply like this please come to my position think and let me know i'm waiting almost 60 days .

I want difference amount please provide me
0r
what flipkart saying order near by pincode availability address I said this completely risk for me who will go get that product from other locations that to we can not able to carry in buses or trains completely risk for me

Now I'm saying that is only option i will order near by pin code please give some good compensation amount that will be good i will take risk get the product from one location to another location by bus or train its not possible to handle AC I need to go and get in separate vehicle .please consider my request and provide good compensation .through gift card or mail conformation also fine

We have to address this issue close by today itself . see my history till today how many times i remember 50 times i called .please again im saying review my issue and close with good solution

Please update me all the information on my personal contact number : [protected]

Regards,
Ranganadh.
[protected]

I have ordered JACKAL 393 inch Yellow, White, Green, Red, Multicolor, Pink Rice Lights (Pack of 6) through Flipkart. but seller sent me only one item .instead of 6 . i have requested for return. but flip kart rejected my request. they are asking for my adhar card .that is completely irrelevant. I have paid full amount .and now they are not ready to return my money

Refund ID:[protected]
IN[protected]

On 26th October 2020, I bought hard disk of 5tb WD. I received the product and started uploading data. Recently I gave it to my it team and asked them load some data but they couldn’t upload because the hard disk what I gave isn’t 5tb it is 500 gb. I didn’t check when I received the same because it’s from flipkart and it was in a working condition plus am not tech Savi, so didn't check the space. For 5tb I got 500 gb and I have paid 8k. When i contacted Flipkart, they said its not possible to take this forward as i didn't get back within 7 days. So this becomes my mistake and not any one else’s. So seller has nothing to loose nor the platform but the buyer has to go through the hassle of loosing money because seller and the platform fail to send the right product. How is this fair, My request isn’t for money, I would want I ordered for and how can the brand do something about this because it isn’t product fault. The seller has sent me the wrong product.

I had orderd KILLER FULL Sleeve Solid Boys Jacket on 19th of December 2021, which was supposed to be delivered by 22/12/2021. But till now they didn’t delivered and ask me for few extra days for delivering and also forcing me to cancel my order. I can not cancel as I have ordered it at ₹669. But now price of product has been increased. Please help me in this matter. Please ask them to dispatch a new product from their side as i think they have lost my product and making excuses.
Order ID- OD[protected]

HI Team,

[Incident: IN[protected]]
Order id : 0D[protected]

I ordered an AC product last 2 months back 30th October 2021. Till today I did not received Product (Daikin 1.5 Ton 5 Star Split Inverter) .when i called to flipkart team they are saying do it fresh order how much extra difference amount will provide you after sharing bill copy .

Till Today Im waiting almost 60 days no update even product availability also not there my pin code area . it's enough i can not able to wait its been 60 days passed enough patience, When I called flipkart this case handled by "Saba Fathimaa"

she is not answered properly always saying sorry product not available when product availability you will get notification . I asked her mam 60 days I'm waiting its not small period dont trouble me all the times we have to close this case ASAP . she is not talking anything and she said what i will do, back end team and logistic team i already told you same...the way she talking simply they really dont know how to handle customers and how to talk ...simply giving one short answer with temporary reason it wont help all the times .

1) I asked her what is extra difference amount you have to give me by coupon codes or vouchers

2) They are saying fresh orders with nearby your locations. I said while transport is difficult and it will take more money for separate traveling, you have to provide coupon codes or vouchers for traveling allowances .

have to do some solution we can close this case ASAP .Everyday my time waste of talking customer support, when i call back customer care again im talking with them all history finally that guy will can not able to give answer and finally transfer to higher authorities told me to wait for hold 1 min and call disconnected .this is happened every day really flipkart guys not under my pain and simply giving temporary solutions ..Im really sorry I can not wait its been 60 days over .please take it seriously this case because my new home i'm eagerly waiting for product i need immediately .Please take my issue high priority with proper resolution .

I'm waiting for your Call and Email .Please reach out me any time .

Again I'm saying flipkart doing this way really is not good waste of time everyone. I having very very bad Experience with flipkart . Once I come to my position and think 60 days passed I'm still Im requesting . Please sort out my issue ASAP.

Till today no one responded I called n nof times please check your records.. backend team called me last week they told me will sort out issue in 48 hr's till today no one called me and no update .I dont really how many days i need to wait like this ..too much headache for me everyday always .Im waiting for call please call me with respective team.

NOTE:
-----

Finally I compramised i dont have hope product should be available in flipkart in future its waste of time for me every day . As flipkart team discussed please check your records (Flipkart Customer Support ( Date:[protected] Time: 16:48:50 )) same mail i will attached please check

I will take risk and order now near by location what you promise by mail difference amount Pluse give some compensation amount because im takeing here risk travelling and very careful need to travellel.please review my case and arrange me compensation amount .


We have to address this issue close today itself . see my history till today how many times i called .please again im saying review my issue and close

Please update me all the information on my personal contact number : [protected]


Regards,
Ranganadh.
[protected]

I have returned laptop but money was not yet refunded ...they are saying it was refunded on 21st december but in my account there is no money (not reflected into my account)

I already paid an amount for my mobile on 29th Dec and delivery date is on 30th Dec but there is no response from flipkart team and firstly they marked an till 31st it will be delivered but after that i put all things through twitter on social media they gave me a call and said with in 72 hours they will call me with the resolution and till now no resolution and no one even reach me to tell where is my product and after that they are messaging me for monthly pay later bill that is due tomorrow around 2000.The worst company is flipkart how this is going to be trustworthy .They are trying to give me 500 coupon ..

I have been contacting the company for the past one month regarding my failed payment against my FLIPKART PAY LATER account. The amount ₹5731 was debited and is shown credited to your account but your company is not ready to accept the same. They delayed the complaint for so long and then finally charged me a penalty and Are asking me for more than required amount.
I’ve contacted all authorities but no response

सर मेरा नाम वंदना कुमारी यादव है जो आपके फ्लिपकार्ट के खाते की ग्राहक है मेरा खाता संख्या [protected] से रागिस्टर्ड मेने हाल ही मैं फ़्लिकर्ट से सोपिंग प्यूमा के जूते की थी जिन का प्राइस 2839 रुपए मैंने पेमेंट किया है या पार्सल मैं अलग ब्रांड और डिफरेंट कौलर के जूते रिसीव्ड है जिस के लिए मेने शिकायत दर्ज करबाई थी बो रिजेक्ट कर दी गई है और मुझे बोला गया हे की राम नाम की आईडी प्रूफ भेजें करे जो मेरा 3 साल का बच्चा है मैंने अपना आईडी और बैंक विवरण भेजा है

Flipkart delivery agent is lier. Making me fool. Don't want to deliver my order. Making false statements. He is not willing to come at my location. He asked me to pick the order from a remote location. I reached at that location but he was not there and not he is not picking my phone.

Hello My name is Rohit
I have raised a complaint regarding payment is not happening...I was getting error saying "Transaction declined due to risk check"...I have confirmed with bank no error is happening with the bank...and when I requested the call the customer care executive after 2 min just stayed silent and after 1 min he told me to say I'm audible and the he end the line...I heard him talking with amazon client.

I am using Flipkart for 3-4 years and also i get good service from them but suddenly from a week or two Flipkart stop delivering products in my area pincode 281401.
please resolve this problem as soon as possible

I had order a realme narzo 50i phone from flipkart. But the phone has software issue so i placed replacement request and flipkart assign a technician to visit. But the problem is technician had not visit yet also he is not receiving my single call. Whenever i contact flipkart regarding this issue the again reassigned the same technician and the same happened again and again. 16 days already over. Flipkart didn’t take any action at this time. My replacement request is failed three times. Now i just want my money back I don’t need replacement . I want to return this product.

I had ordered iphone 12 on 21 December but received iphone 6 empty box. I have a video o[censored]nboxing which i had shared with flipkart after following up with them for 2 weeks they did not give me any resolution replacement or refund and they blocked my flipkart account. I also gave them consent to file an FIR.

I purchased a SAIANSH ENTERPRISES High Quality T8 Bluetooth Bluetooth Headset Bluetooth Headset (Black, In the Ear) with order id OD[protected] by flipkart. but i get a empty box on 28 dec, 2021 . I requested for refund my money on just 28 dec 2021 by flipkart consumer care. they say your all money refund by expect date 31 dec but they rejected my complaint two times . BUT I again requested for refund my money then they say refund expect date by 03 dec 2021. but I didnot get my money today. I give him payment in advance.

It is a request to sir that I had done this spykr company jacket on flipkart for a long time, requested for product refund, otherwise money has not come nor jacket has come, it has been a long time till now no solution has been given please help us.

I ordered 3 bottles of The Body Shop serum and received only 1 bottle
Seller is MISSLOOK
OD[protected]