Flipkart Complaints & Reviews

I have made a booking with flipkart travel platform.
Money has been deducted immediately, but the booking is in pending state.
I even tried calling the customer care, but the call is getting disconnected before it reaches the customer support.
Could you please confirm the ticket and share the PNR details.
If not please refund the amount so that I can go ahead and book the tickets from another travel portal.
mail ID [protected]@gmail.com

After using this Mi 4A TV for around 10 months.. there are small small lines (more than 10000) at the middle of the screen from top to bottom and left to right. During installation I bought Flipkart complete protection. After registering a complaint at Flipkart on Oct 12, technician has not come to home as of now and issue is not fixed yet. One day Mi technician called me behaved rudely and didn't even visit my home to check the TV condition. On the same day I called flipkart and informed what was happened. They said technician will call or come home again. Today (Oct 30) I called to flipkart and they said ticket is cancelled with reason like customer does not have the warranty details and not shared with Mi technician.. Neither SMS or a call or Email communication is made to me. Today (Oct 30) again they said they registered another ticket. I am wondering how a customer is treated till now. With out a resolution. We have to wait and see how long issue will be resolved.

I haven't heard any update on the ticket resolution or no one called me on the same. When I called flipkart complete protection through[protected] from my Registered mobile # on Nov 3, Nov 6, Nov12 they asked to wait for few more days and Nov 20 they said that the 2nd ticket was also cancelled on NOV-3-2021 for the same reason as the first ticket was cancelled. They asked me to log a new ticket. I am really surprised to hear this.. without intimating to the customer (SMS/EMAIL/CALL) that the ticket was cancelled. Even no technician or no one called me or no one came to home for any details. I asked them to create a new ticket for the issue resolution and they said the system is down and unable to create a ticket. I was informed that a new ticket will be created and the details will be informed by calling to my mobile # .But no one called me again. I also sent an email to [protected]@jeeves.co.in with Invoice copy and warranty details and a picture of the TV and issue details on Nov-12-2021.. Replay from them is please wait for few more days.

It has been 40 days since my first complaint was registered. and ticket is in Cancelled status with out any resolution. Not sure why is Flipkart is doing this. Can this issue will be resolved soon?

On 4th DEC 2021, MI technician came and said it will cost around 16458 Rs to fix the issue. And Flipkart complete protection team said that will give it customer and not to technician..and i called 5 to 6 times so far .. and still they say that we will give money .. but today is 1ST JAN 2022.. no resolution yet..

China Anjireddy I

We have ordered Cushions Cover on 14th December 2021 against order id- OD[protected] and Tracking id- FMPP[protected]. And delivered on 19.12.2021.
But Cushions cover are larger than our requirement, so we placed return order on 21.12.2021. But flipkart representative rescheduled the return order 2 times. As a result till now they have not pickup the cushions cover and flipkart cancelled the return order on 26.12.2021 due to this product had 7 days return option.

Screenshot attached

Worst experience with the delivery they didn't delivering the order by the time every time happened this

I had booked Go Air ticket on 16/11/21 worth Rs.20, 240.Go Air cancelled the flight and paid the refund on 9/12/21.I didn't receive the refund yet.Flipkart travel desk number is invalid, and other flipkart customer care number doesn't have the data related to travel.I am helpless.

Dear Flipkart Team,

My concern is about my Flipkart account associated with my Contact No. [protected]

On this number, my Flipkart account is blocked since many times for which reasons I don't know, and also Flipkart executives didn't give me any reason for the same in the past.

But Now, Customer care had said me your account was blocked due to many return requests but my question is that why not we return the product.
If your seller gives us bricks, stones, and different(other) products in the shipment it's your(seller) problem, not ours. So unblock my account on [protected]

And I also want information about Flipkart Plus Membership for students.

I'm eagerly looking forward to hearing from you.

So, I request you activate my account and resolve my query ASAP.

This will I'm very glad to you.

Thanks!!
Flipkart
With best regards,
Badal Kumar
Contact No. [protected]

PROBLEM STATEMENT
It has come to my notice that your service provider for FLIPKART PAY LATER EMI has put a notice of DELAYED PAYMENT to all the CREDIT RATING AGENCIES - CIBIL, EXPERIAN, CRIF, etc.

REFERENCE
OD ID OD[protected]
- Order Amount : Rs. 4504
-Bill date: 4th Oct 2021

RECORDS
Here are the payment details:
OCT 2021
Entry date: 4th Oct 2021
Description: 1 of 3 EMI's of 1557
(There was a refund from this order of Rs. 71 - also 1 of 3 for an order returned)
Paid: Rs. 9521 on 29th OCT, so no Bill was generated.

NOV 2021
Entry date: 1st Nov 2021
Description: 2 of 3 EMI's of 1486
Bill Date: 1st Dec 2021 (pay by date: 5th Dec)
Bill Amount: Rs. 8996
Paid: 1st Dec 2021

DEC 2021
Entry date: 1st DEC 2021
Description: 3 of 3 EMI's of 1486
Bill Date: 1st Jan 2021 (pay by date: 5th Jan)
Bill Amount: Rs. 5741
Paid: 1st Jan 2021

I have attached your Bill statements for your reference.

ISSUE:
IDFC has submitted that I have made a late payment of EMI of Rs. 1, 487 by 29 days. My CIBIL SCORE has gone down by 86 points, Experian Score is down by 92 points and so on.

CONTENTION:
1] I have no direct relationship with IDFC bank. They are service providers for FLIPKART.
2] I have not made any delayed payments on my behalf to FLIPKART EMI PAY LATER. So, there should not be any CLAIM of late payment to that effect.

REMEDY:
1] FLIPKART PAY LATER EMI should communicate the same to IDFC with a copy to me, so that in case there is any issue in future, I can use it in case of any further dispute.
2] IDFC to correct the mistake and inform all the CREDIT AGENCIES to this effect. The letters of the information to these CREDIT AGENCIES, with a copy to me, so that in case there is any issue in future, I can have the proof that there was NO DELAYED PAYMENT, it was just an ERROR.

CLOSING STATEMENT:
Kindly note that I did not sign any agreement with IDFC for making the payments. I have a relationship with FLIPKART PAY LATER and FLIPKART PAY LATER EMI. I have not made any delayed payments and therefore I should not be PENALISED. I understand that there is an ERROR somewhere and it has to be rectified ASAP, as it has a MATERIAL IMPACT on my CREDIT FINANCIAL POSITION.

I[censored]rgent action is not taken, then I may not have a choice but to approach the CONSUMER COURT and ask for remedy as this is going to cost me a lot of time and delay my own projects because of the CREDIT RATING.

Regards,
Krishna Murty
[protected]
marnikrishna.[protected]@gmail.com

Order ID - OD[protected]

The product was supposed to be delivered on 16th December but still hasn't arrived. Have been chasing the customer support teams on social media and on app but they have not provided any concrete solution yet. Instead they called up and said the seller has misplaced the other. When requested for a written mail for the conversation, they didnt oblige to that request and only mentioned that a new order has to be placed.

Why should I as a customer of 8 years should go through this inconvenience?

Screenshots have been attached to show how the Flipkart customer team has not mentioned misplacing the item in the mail sent and in chat option they keep saying issue will resolved soon but nothing has happened as of yet.

The seller doesn't provide cancellation option, so request the Flipkart team to cancel it from their end and process the refund amount immediately.

I have ordered 9 pieces of curtain for rs 5121 on 15/11/2021 from flipkart but they have delivered single piece of bedsheet and when i raised a complaint regarding this they promised me to make a refund and but they only refund me for 2 pieces of curtan total rs 1138 and when i try to contact them they are trying to fool me that i make too much return request from my account and even they disqulaified my account but it is the company who broke my order in 9 invoice and then raise 9 cancellation and now try to make us fool. Even i try to reach them through consumer helpine but even after that i cant help me out please help me in this .thanking you in anticipation.

I have created flipkart account years back with a mobile number one year ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number([protected]) cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.
my email id- kumar.[protected]@gmail.com
Name- Vivek Kumar

I have ordered nike track pant from flipkart and saler was hydtel retail saler on 8 dec and till now I have not received and customer care have no solution for my problem

भुगतान करने के बाद भी अभी तक प्रॉडक्ट की डिलीवरी नही की जा रही हूं।Flipkart पर 20dec. को order किया गया था जिसकी delivery 26dec. को होनी थी जो अभी तक नही हुईं ।ऑफर मे woodland shoes Order किया गया था जिसकी कीमत 2392 थी परंतु अभी उसकी कीमत बढ़ गईं हैं मुझे 2392 में ही product चाहिए। तथा शीघ्र delivery चाहिए।

I ordered a laptop and its shows that it will deliver within 2 days on 2nd january 2022, but is showing that expected to be shipped on dec 31st and yet it is not shipped on january 1st. What should I do?
Order number- OD[protected]

I placed an order for my galaxy tab s7 plus on 24th and after waiting for 4 days I came to know that it was sent to a different hub (Vidranyapura hub) 400kms far from my nearest hub and flipkart canceled my order

After a few days I placed another order for the same product and this time also the product reached a different (Vidranyapura hub) and as soon as I saw that I was sure that it's some kind of scam . I mean twice ??? Once maybe a technical glitch but twice is definitely intentional. The app shows that it's in Vidranyapura hub, customer service says that it's in bangalore mother hub, and the messages say that the item was out for delivery and couldn't be delivered. That too I received the out for delivery message at 9.30pm .Hence I want flipkart to find my product, and send the product to the initially provided address and please do not cancel it since I have been waiting eagerly for that product since many days .
Order ID - OD[protected]
Tracking ID - FMPP[protected]

I lost my register mobile number. I want to change my register mobile number but i am unable to find my old mobile number otp.
Kindly help me to change my register mobile number.
Register Mail-lalu.[protected]@gmail.com

My product not delivered Day by Day postpond date by ekart logistics

I ordered puma shoe from flipkart and I got it on time. But unfortunately that shoe is not fitting in my feet, so I requested for exchange the same shoe with smaller size. Then they said it will pickup and exchange the shoe within 27th December but no one came and picked up the shoe. I complained about it in flipkart, they said it will pickup within 30th December. I got message on 30th that your product will not pickup today, will pickup tomorrow. everyday I'm getting messages and no one coming for pickup. this is totally harassment. I never faced like this before. Totally pathetic service of flipkart. I paid for product, I'm not getting it free of cost. I never expected from flipkart. I read all policies of flipkart and they promised they will deliver and exchange within promised time.
Today I got call from flipkart and the guy cancelled the exchange without my permission and said i will again request for exchange but he didn't. what the hell! he said within 2 hours it will happen and solve your problem. but it not happened. Again I requested for exchange by my own.
so harassing and worst service of flipkart. and third class of customer service of flipkart. They should pay for this misbehave. I paid for the shoe for my trip. I needed the shoe.

Order Id: OD[protected]

I have bought a chair in Flipkart on 25th December 2021. But the seat length is not mentioned in product details and has some defects. So i have raised for replacement of my product. Technician came and said you have received small chair so we are updating the same and pickup will happen on the next day but after one hour i received notification i .e, your return request has been cancelled. Techinical updated comments "issue resolved customer is happy". This is fake update and it happend twice. I request Flipkart team to look in to my issue.

I Purchased Thomson TV from FLIP KART & Warranty in JEEVES.
Now my TV is not operating, Jeeves technician visited our place and took the TV. Now they are telling us not to repair it . Will pay the amount.
As per jeeves terms and conditions they must pay 70% of invoice value.

But my tv invoice value is Rs 7499/-.
70% of invoice value is Rs5249/-
But in JEEVES mail that they will pay Rs 2474/-

How is it possible ? Please resolve this problem
Please check the attachment about the invoice.

"maximum units allowed for purchase reached", am experiencing this kind of popup over my screen whenever i am trying to place any order. And that item has not been ordered by me in the near past also. Such poor service by flipkart although i don't get these types of error kind of things over amazon or snapdeal. You guys also blocked my account unnecessarily and this is what kind of experience you are providing to your customers.my id sandeep.gcl.[protected]@gmail.com