Flipkart Complaints & Reviews

Order ID - OD[protected]

I had ordered Michael kors analog watch amounting to Rs.19, 995 from Flipkart on, Dec 5
2021. On December 11, 2021, the order was delivered and I received a different model of the Michael kors.

Immediately I raised the return request but there was no response from the customer service team. I contacted the customer care executive and they shared me a link through message to upload my personal ID proof and images of received product. On the same day itself I uploaded the ID and images trusting the company. On further contact they told me to wait 48 hrs for the update. After 48 hours, I did not receive any update, and hence I contacted them and the executive told me the return will be approved on 14th December afternoon. On 14th as there was still no update, I contacted the customer care executive and he explained that the reason mentioned for the return ie different product received is not enough for the approval, he suggested he could help and cancelled the existing return request from their side and placed a new return request, and asked me to wait for another 48 hours. After 1 hour I received a call and message from flipkart saying you need to print and fill an FIR filing consent inorder to proceed with the return. Unless you don't share this consent form of FIR your return request will be denied it seems.

Flipkart is forcing me to share my personal confidential documents (Aadhar card, Voter ID, Driver's license) . If the Seller and Flipkart have delivered different product, why are they demanding to share confidential documents for their own faults? Nowhere in their returns policy have they asked the customer to provide the ID proof to process the return request. So, why are they asking me to provide the same? Still I shared thinking they would resolve, but they are just dragging.

And above that, why is Flipkart demanding me to sign a consent form to lodge FIR for a missing Laptop/Mobile? I had ordered for a watch, not a Mobile/Laptop. And why should I sign?

Flipkart is causing me too much of mental stress and discomfort, they are not at all cooperating with the customer to solve this problem. They just want to prolong the issue so that customer will drop it off.

I want Flipkart to -
1. Process my return request.
2. Send a refund of the amount paid Rs.19 995 or replacement.

Kindly help me out. All the images are attached for verification.

Please refund my money hence product was defective.

I brought boat airdopes131/138 through flip kart on OCT05th, and delivered on OCT18th . now i had a issue with the product and i claim for the warranty through their (BOAT) website so they asks about product invoice, i can't find my invoice in Flip kart . it shows "Flipkart Customer shared this order with you." for this order i purchased myself, order ID-OD[protected] . i need invoice for the product i brought

It's the second time my order has been cancelled. I had ordered for Realme Narzo 50 A on 5th October, which was cancelled because flipkart was facing issues with delivering the product. I again ordered the same product on 30th November. This time again it has been cancelled by flipkart team after waiting for the product to be arrived for so long.

I really want my product to be delivered to me instead of cancelling it.

I have raised incident as well with Flipkart [Incident: IN[protected]] . But I have not got any reply over it yet.

I really feel robbed off after waiting for two months and order been cancelled twice even with prepayment of the product.

I, a customer of Flipkart, had ordered Mi Super Bass Bluetooth Headset, which got delivered on 2nd December. I received an empty package for which I had called Flipkart Executive and they made multiple Refund Request. 4 types my Request got rejected and the 5th time I had talked to an Senior Executive named Mr. Sanjay told me that since there is NO RETURN POLICY to the product and I have received an empty package, Flipkart will replace the product for which he made an request and even that got rejected. Currently, even my account has got blocked for which I don't know the reason and no information for this was provided by Flipkart. I need a quick solution to this since my money is blocked with Flipkart.
I would request to please look into this matter and give a proper solution.

Hi team, I ordered King size bed from flipkart. I received wrong color in first place which is identified by service technician as well. So far they have rejected my return twice, service technician visited my home twice. I raised return request third time with same issue. No resolution yet. In addition to that, I see lack of information on their product description. There is big head attached with bed and they did not mention height of head, engineering wood is also not looking up to the mark. This is example of really bad service.

I had purchased online through & already noted complaint...but still not solve issue plz again i request.. solve issue &refund money my account otherwise i will go consumer court
Flipkart Account registered Number- [protected]
Account Name- Shaikh Tabrz Alam

Samsung Galaxy F41

Phone Dilevery Detail-
Name- TABISH
Pincode-400037
City- Mumbai, Wadala-East
Alternate Number-Tabish-[protected]

Flipkart se mene kuch products buy kiye the jisme kuch product return kiye the jisme return mujhe gift card wallet per ayega but nhi aye ha 247, 368..avi bol raha ha ke apne jo gift card buy kiye the uska same gift card ka number or pin dene se mil jaiga but wo number or pin show nhi hora.. Mene bht bar bola ha but sahi se koi v bat nhi kr raha ha.. Mene sceren shot v diya ha mene kaha dekhiye yaha per koi v number or pin show nhi hora.. [protected]

. I ordered a *TB memory card in Flipkart on 28/11/2021 the package was delivered on 30/11/2021at 2pm to my wife since i went to my job. I came back to home midnight at 12.15am. i opened the package. I shocked since the pouch was tored, thememory card was not inside the pouch. Before i open the package it was good in condition. Immediately i raised a return order on Flipkart. *nd day customer care called me. I explained the issue. They told to close return order and to raise product missing issue. I did it. After a day, i received msg your issue will be solved before 18/12/2021.they asked me to raise a consent letter with relevant photos thru my email. After 2 days. They sent a mail that they are unable to solve the issue since insufficient details provided. After one day they my account blocked. Now i am not able to know the status of my issue. I am not able to contact customer support. I need ordered product or return my money
They did not accept my issue. They told package was delivered intact. They are telling issue is true. How can i confirm the product availability before opening the package since the product is very small.
I need product
I never made anything wrong with Flipkart
If I tried to reset the password in my account, update password is unsuccessful. ?????

Dear Team,
My payment has been blocked from last 3 months . You have given reason for blocking this amount that we had taken customer delivery charges on some of our orders as more as it has been allowed to a seller. This is not our fault as you should inform this to us while updating the shipping charges.
We have to pay to amount to our distributor from where we have purchased our product. Hence, we request you to release the payment asap.

Name - Naman Deep
Email id - [protected]@gmail.com
State - Haryana

I had withdrawn 2537Rs after completing vip2 from their website but its still in under review from last 1 month and still didn't succeed, please give back my money!!!

I want to buy a hot wheels Minecraft minecart but it is out of stock from very long time?

Since a few days, literally all of the items I'm viewing are showing not deliverable at 400104 pincode. Same issue is occurring in my other device too. Is there any glitch going on? I don't appreciate such service by flipkart.

I ordered a product at an offer price and on the delivery day. I used the online payment method of ekart payment scanner server.. And the amount deducted from my account and didn't get the product.. And the next day i got the money back but the order got cancelled.. Now the price increased.. And i didn't got my product

Not taken back bad product .after complaing many times .product is bluetooth headphone whose sound quality is very bad .slow and terrible .

Hello,

The amount 699/- Rs was deducted from my account while booking order from application.
Transaction Date &Time -11-NOV-2021, 11:16 AM
Amount - 699 RS
Register Email id- [protected]@ymail.com

After multiple calls and commitment from customer care agent not able to
track and refund back my deducted amount.

Please find below response from ICICI bank the 699 .00Rs is successful
credited to flipkart which RRN[protected] but still flipkart still denying not received any amount .

*Benificiary Details*:
Name : Flipkart Internet Pvt Ltd.
Mobile No : [protected]
Account No : XXXXXXXXYUAC
IFSC Code : ICIC0000001
VPA : flipkart.[protected]@icici

But still I'm chasing you to receive back to my account .
Kindly do the needful revert back to me as soon as possible

I purchased surf Excel Top Load Liquid Detergent on 2 December the product was supposed to be delivered by 4th of December. But the company didn't delivered by 4th and delayed the delivery without reason to 7th ..On complaint the executive made me wait till 7th December for order.. still after waiting for 7th December the product was not delivered. On complaints the executive made again a false promise that the product will be delivered before 11th that too proved to be fake and again a false promise was made by executive that product will be delivered by 13 th December.. still the product has not been shipped and no resolution has been provided.. even company is avoiding to talk with me and answer calls .

I have ordered the product but recieved used one but when I put it under replacement the company is not even shipping the product. First they gave me promise date of 6th of December then extended it to 13th but the product is not been shipped. They are always saying it will be resolved within 2 days and not resolving it . Please help me out . They are not doing anything at all

Hi, I have two accounts with Flipkart one opened with email and another by mistake with a mobile number. My email ID account i would like to keep but the account opened with a mobile number, i would like to deactivate and want to link that number to another account opened with an email ID so that I can verify my mobile number and use super coins and other services.

My old mobile number had been lost and my email is [protected]@gmail.com with the Flipkart I want to change my mobile number with the new one.
Please help.