Flipkart Complaints & Reviews

We have ordered sewing machine worth 5000 and its delivered on dec 1st. As we have noticed that its not working, we have raised return request but there is only replacement option and no refund option. We have contacted the customer service team. They said if we want refund then we must go through replacement of the product and then returning the replaced item . So for the 2nd time retuting the item the seller will lets us get the refund option . So we opted for replacement . Its supposed to be replaced on dec 6th . Today is dec 9th but still the item is not replaced yet . Worst experience from flipkart and the customer service team is completely useless . As a middle class person the money i have spent for this item is means alot to me so please help me out .

I have order items in flipkart worth 2796 on 3rd may 2021 amonut got debited from my account but order not placed.keeping in mind that money will get refund i have placed another order on 3rd may which got delivered as order not placed for 3rd may i dont have order reference i was struggling between my bank and flipkart to get the refund amount.hdfc bank executives clearly telling that money has been processed i need to check with merchant i.e flipkart only when i called so many times flipkart executes are unable to help me..hence requesting in this platform to help me as soon as possible it almost more than 6 months struggling to get my money back

My flipkard account is blocked due to high number of return they are telling its no issue for me. I paid the due amount but they are not update it. I got a link from flipkard i paid the amount in that link but they are not update it. Its not good and also in twitter page they are not responding properly i attache a images

My self Parameshwar Somappa Bajeri
I have raised request for closer of Flipkart pay later account in twice.
Many times I spoken with Flipkart customer care but they did not resolve this issue.

Yours faithfully
Parameshwar Bajeri
Mob: [protected]
Email. [protected]@gmail.com

I had placed an order with Order ID - OD[protected] with flipkart
It is a Men's Suit. Seller - Retailnet.
According to the website description, Both Pant and Blazer had to be delivered as I ordered a SET. But only blazer was delivered.
I tried to return it multiple times but every time the return would get rejected.
I was promised that I will recieve full refund if return gets cancelled as its completely FLipkart and seller's fault.
Despite chasing behind flipkart executives no resolution has been provided and I have been duped. Incomplete order delivered and I am charged for the full product. No return, No refund Provided.,
I have Screenshot/ Mail proofs coming from Flipkart higher team MS Riya jain Stating that a full refund will be provided in my favour if return gets cancelled but 9 returns have been cancelled and rejected but my money is not returned. FLipkart is washing away thier hands from my case by falsely marking issue resolved. They wont take the item returned, they wont refund my money. Fraud Flipkart

I cant login Filpkart Loggin un succesfull Message Showing

I have been ordering from Flipkart for 3 years but now recently it shows not deliverable on products it inconvenient. My pin is 124507 and email is [protected]@gmail.com

My mobile phone imei number is not recognized by flipkart when i am trying to exchange my mobile phone for a new one. it shows that the imei no doesnt belong to my mobile phone model. please resolve the issue.

I have purchased Samsung 345 Liter Refrigerator on 30 Oct 2021. A damaged product received on 02 Nov 2021. I have applied for replacement and the dates are given for replacement are… 13 Nov, 24 Nov, 30 Nov, 04 Dec, 09 Dec 2021 but not received yet. I am in touch with customer care centre but there is no satisfactory reply. EMI has started and product is not in use…. Refund is also pending….

I received this product on 3rd Dec'21. Since day 1 the mobile charging is draining drastically without using much applications because I have not installed higher number applications and specifically no gaming application but still charging is getting drained so fast and raised this complaint with Flipkart and they asked me to contact Apple which I have contacted them. The first person remoted into my phone and changed few setting and he even noticed that over the remote call the battery is drained drastically hence he asked me to do a factory reset and monitor for 24 - 48hrs but after which still the issue remains same. Again I contacted apple support where the second guy remoted into my phone and he observed the same where the battery is getting drained hence he checked with second level support team and they said could be hardware issue. Hence I reached out to Flipkart reporting the same and their response is very unprofessional and pathetic because they promised me that if apple not providing enough support then report to us where we can help in arranging the needful but all were fake promise they made to me. I have been a legitimate customer to Flipkart but they fraud me in handling this case. It's so depressing and annoying because I paid a huge amount for this product and the behaviour of Flipkart is so bad and pathetic. I cannot even use this phone because I'm panicked & scared if I use then the battery might get drained and it will go to switch off mode which is of no use after spending this much money on the product. Hence I need a justice because of this fraudulent activity and I want them to pay back my amount.

Very pathetic service
promised something
sent something else
and now refusing to return

I have submitted complaint on 2/12/2021 today is 9th but no reply from Flipkart and nor my amount is refunded by Flipkart very poor service from Flipkart it was my biggest mistake to use Flipkart pay Later

I have ordered a women's dress for my sister on 14 th November and I received delivery on 19th November, in the package I got totally different product without any price tag(T-shirt that is used also) my order is sharara set for women, when I see the wrong product I cal Flipkart customer care they assure me that we resolve your issue. After 4-5 days their wish master came to my home, after seeing the product he denied pickup he says i only take the same product then i said I haven't received so how I could, then I again put complain again the same thing was repeated and after that around 4-5 2 wish boy refuse to receive the product which is given by Flipkart, i talk to more than 10-15 Flipkart representative every time they assure me and their wish boy refuse to accept every time when I call them another person hear my story assure me and do nothing I am in tension from last more than 10 days, i order product from their Flipkart pay later now they tell me to pay without giving product please help me to get out of it as I have no option left so I am complaining here

Yesterday I ordered a phone realme gt edition from Flipkart and seller was HydtelRETAILSsales
I ordered product and my money was debited amd order was placed but at yesterday night before offer end it was cancelled by seller automatically without any updates

I want to complain regarding seller that if they cancel products without any reason they should be punished or they should give free phone because they cancelled product without any reason.

Now i cannot place order because offer ended and amount of phone increased ..

Action should be taken regarding seller and i want product .

Mob no. [protected]

My mobile number was changed without my consent to another number on 6/12/21 and my email id was also changed without my consent. My flipkart pay later account of Rs. 50000 was misused because of this changes. I had raised 3 complaint against this issue on 6/12/21 itself but this remained unresolved. Please do the needful at the earliest and change my mobile number, email id and resolve flipkart pay later amount.

I bought Mi 30000 mAh Power Bank (18 W, Fast Charging, Power Delivery 3.0) (Black, Lithium Polymer). with order number OD[protected] Flipkart gave me wrong product and now they are denied to return or replacement against the part.

Refund Rejected Refund ID:[protected]
We're sorry. We are unable to process your refund request.
Replacement Rejected Replacement ID:[protected]
We're sorry. We are unable to process your replace request.
Replacement Rejected Replacement ID:[protected]

Please help me to getting back my money back

I have purchase LIVPURE LIV-PEP-PRO-PLUS+ 7 L RO + UV + UF Water Purifier with Taste Enhancer on 1st December . The Product was installed on 2nd Dec . Order ID :OD[protected]. The service agent went away after installation but water leakage was observed . I called Livpure on 2nd to come and look for some installation issue . On 3rd Livpure service agent came and mentioned of the part has got damaged and he will replace it . I refused for any part replacement as It was a manufacturing defect and I was still under return/ replacement period of the filter . I raised a replacement request after service agent visit . Flipkart schedule a technical visit ( and approval ) for refund on 6th Dec. Without any technician visit I received a Email on 7th Dec that my refund request has been denied after technician visit . I raised another replacement request as within 2 days the product has detoriated water taste as well . The taste was undrinkable . I called Flipkart service agent 4th Time to understand the necessity of water filter at home . In the evening another technician visited whose job was just to approve the refund after looking at the product that it has not been damaged so a filter can be replaced . The service agent started working on product and confirmed that TDS level of filter has rose to 130 level just in 2 days . But he denied any fault about the product and continue servicing it .
Live agent from Flipkart was on call and she acknowledged that parts should be returned as the work of technician was just to verify the product was returnable and not provide any servicing on the product, but technician still need to give nod. Technician was rude and left the house after some servicing . Now I am left without proper drinking water at home with the worst service from Flipkart .

Flipkart agent says they won't be able to help and needs to be escalated to seniors . But then neither they esclate the call/ logs and issue nor they connect . They don't even file the issue I am facing. i have tried to call Flipkart on 8th dec 5-6 time with no response. I have all the videos of way they handle it .

I have recorded video of service agent and the concversation with Flipkart agent but it is not getting uploaded here

Regards
Prachi Bhushan
Ph : [protected]

Flipkart has blocked my account which has around 500 coins and Flipkart Pay Later bill of Rs. 3000 due. I have complained to the customer support 9-10 times in the past one month and they haven't provided me a resolution. The customer support says that the system automatically blocks the account and all they can do is register a complaint to the technical team. But there's no way for a customer to reach out to the technical team himself. Everytime they just raise a complaint request and give me a deadline and on the day of the deadline I receive a email that says your request has been denied because o[censored]nusual number of high returns. You'll no longer be able to login into your account. This has been happening for the past 9-10 times. Flipkart no where mentions as to what constitutes an 'unusual' number of returns. They have no where mentioned the account blocking process and what leads to that. I returned just one product in the past one month because it was defective. No one returns the product for fun. I have been a Flipkart Plus customer for many years and this is how they reward their loyal customers. They have pathetic and rude customer support. Meanwhile, I get daily messages from Flipkart asking me to pay the Flipkart Pay Later bill which is due. How can I pay when I am not able to login to my account? Flipkart has no responsibility and concern for their customers. They are such a fraud.

I ordered a White color cello maestro bottle. Flipkart sent a fake product. I asked for replacement they cancelled my replacement request 3 times even though it was within policy. They are now refusing to even refund my money back. I spent 3hrs talking to customer service . 3 customer service cut my call or put me on hold for more than 15 mins and ultimately cut my call.
Worst scam company that steals money from customer and then harass their customer

I have requested return for a product which I have ordered from the flipkart.It comes under their return policy also I have requested return within the given time but still they cancelled my request without giving any reason.I have requested many times but every time they have cancelled the request.Please help.