Incident: IN[protected]
I have bought Gift card worth Rs.26000 from my credit card for the purpose of booking an international flight ticket from flipkart, but unfortunately I could not book, as the gift card payment option is not coming up. So I contacted customer care and they told flipkart don't have an option to book flight tickets using gift card. I have read all of your terms and conditions before purchasing the gift card, and nowhere I could see any term that says ' flight ticket cannot be purchased using gift card' (https://www.flipkart.com/pages/giftcard-tnc). It's really your fault, and you have to give me a solution.
This is my 8th communication to flipkart for the same issue. and the first complaint was raised on 06th November 2021, and it's been literally one month I am running behind this issue. Nobody could give me a solution. I feel really frustrated to trust flipkart.
Today again one of the customer care person called me and told they cannot issue refund or literally they cannot do anything !!
I need to get refund my money to my bank account or I should be able to purchase an international flight ticket using my gift card balance. Or else I will file a complaint in consumer portal.
Flipkart customer support has been notified about the posted complaint.