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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
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Xin
from Varanasi, Uttar Pradesh
Nov 12, 2021
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Address: Bangalore
Website: Flipkart

I ordered an OnePlus bullets wireless z bass edition, product was missing when i got the package, in response i raised complaints several times but instead of help their customer care executive are very unhelpful they just hang off the call or dont forward the call to their seniors.

in last ten days i tried 20+ times but each time its same
Flipkart customer support has been notified about the posted complaint.
Nov 12, 2021
Updated by Xin
Their customer care executives are really not helping at all, they either cut the call or just don't forward the call to their seniors on request under the pretext of poor network since last 4-5 days
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    priya 1425
    from Delhi, Delhi
    Nov 12, 2021
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    OD[protected]
    I ordered realme buds Q2.
    But I received different and defective model but company is same.
    I tried to place replacement but replacement request rejected.
    Flipkart customer support has been notified about the posted complaint.
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      K
      king94
      Nov 12, 2021
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      Address: Shivamoga

      Delivery date crossed but product not delivered and our agents not respond properly and said to wait...
      +1 photos
      Flipkart customer support has been notified about the posted complaint.
      I'm not proper reply and said to delay the resolved date,
      Wts happened and wt r u doing ur doing I can't understand,
      Pls respond and delivery my order or cancel ( refund my account)
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        V
        vikas malviya
        Nov 12, 2021
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        I have received faulty product. And customer care not help me during one month to 2 month I have faced problem.technician came my home but he known phone has damaged but not help us
        Flipkart customer support has been notified about the posted complaint.
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          A
          Ashfaq Maniyar
          Nov 12, 2021
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          Address: Mumbai

          Three Technician visit done but they are not ready to give replacement or refund for Dynamic Ram issue they checked and told me that in 4/64 GB variant it is not available it's available in 6/128 GB variant.

          But in the specification they didn't mention that it's available only for 128 variant and not for 64 and they are arguing with me.

          without proof how can I accept this.

          Show me the proof where it is written that it's available only for 128 GB variant and not for 64 GB variant.

          I[censored] show me the proof I will keep this mobile.

          Waiting for refund or replacement.
          +2 photos
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            B
            bbansari
            from MUZAFFARPUR, Bihar
            Nov 12, 2021
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            Address: VILL + POST - SHAHWAZPUR PURAINA CHOWK, Vill+post- Shahwazpur Puraina ps- patepur Dist- Vaishali

            मेरा फ्लिपकार्ट अकाउंट बंद ब्लॉक कर दिया गया जो कि मैंने फर्स्ट टाइम शॉपिंग किया था रियल मी वॉयरलैस प्लीज Unblock my account please unblock kar main shopping nahin kar pa raha hun
            Flipkart customer support has been notified about the posted complaint.
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              R
              raghavhandaofficial
              from Najibabad, Uttar Pradesh
              Nov 12, 2021
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              I’ve ordered a Iphone 12 128gb white colour on 27th October, 2021 & i get delivery on 5th November, 2021. Just because of diwali offers i buy from my SBI credit card, so that i can avail discount & offers. I buy that phone for my wife as a birthday present. But the moment when I opened a box i got 64gb variant instead of 128gb. ( Iemi no. on invoice I received in mail and with phone is matched with iemi no. of box of 64gb variant )
              CLEAR FRAUD DONE BY FLIPKART & SELLER

              After all this they are rejected my replacement request 3 times…
              12th Nov TODAY is last date of return.

              I WANT 128GB WHITE IPHONE 12
              why would I take refund. After all its their mistake
              I have no option left now i want compensation on this for wasting my time and money from FLIPKART

              I’m attaching order no of this case below

              Order Id: OD[protected]
              +1 photos
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                P
                pitchika
                from Hyderabad, Telangana
                Nov 12, 2021
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                Address: Plot.No:111, Flat.No: 402,, Sanjana Kuteer, Srinivasa Nagar, Nizampet

                Flipkart cheating customers by sending wrong products.
                Atleast box size is not fit for the product i ordred.
                It is really shame on their service.
                This is not for the first time.

                I ordered helmet, i received small box with helmet label on it and different used product inside it.

                With received box size one can tell how helmet will fit in this box and how flipkart provided label of helmet on that box...?
                Flipkart customer support has been notified about the posted complaint.
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                  M
                  MA Branch
                  Nov 12, 2021
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                  Address: H.N. 21, Sainik vihar colony, hisar cantt, Hisar, Haryana

                  My order has been arraived in hisar( haryana) hub station and currier boy come in my address two time, first time 02/11/2021, i am not avaible at home and second time 08/11/2021 he is required phone +2900 Rs and delivered phone i ask why, he is go back and my order has been canceled. please tell me why are you canceled my order and take action of responsible person and complet my oder. thank you
                  Flipkart customer support has been notified about the posted complaint.
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                    A
                    AbinMathew42
                    Nov 12, 2021
                    Resolved
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                    Resolved

                    I have a purchased a product from flipkart and received an SMS yesterday with a contact number and PIN and it was mentioned that the agent will contact - ecom express Rajakumari. I have not received any call from anyone from ecom and received an SMS in the evening 'the package was undelivered as the address was unlocatable'.
                    I have no idea now where is my package and I wanted this product as I have purchased during offer period and I don't think I will get the same offer again
                    Jan 19, 2022
                    Complaint marked as Resolved 
                    Received the package
                    Flipkart customer support has been notified about the posted complaint.
                    No updates yet from flipkart or ecom express.
                    No updates from flipkart or ecom express yet
                    Where is my order?
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                      A
                      amittri2010
                      from Bilaspur, Chhattisgarh
                      Nov 12, 2021
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                      I have ordered POCO-C3 mobile from flipkart vide order no: OD[protected] on Dt: 03.11.2021.

                      Delivery date for the ordered item is 13.11.2021 but till date the ordered item is not shipped by flipkart.

                      Further i have logged complaint to flipkart team regarding the matter vide Incident: IN[protected] on Dt: 09.11.2021, but unable to get proper response from flipkart.

                      I need to resolve this issue ASAP
                      Flipkart customer support has been notified about the posted complaint.
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                        A
                        ambati2sri
                        Nov 12, 2021
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                        Hi Flipkart

                        I purchased a motorola edge 20 fusion on 21st september and delivered on 29th of september.It was a replacement Device. Order Id is OD[protected]. I have a complete mobile protection plan activated on that. Unfortunately my mobile fell down and claimed my plan with jeeves on 8th october and it is registered.I have made the one time payment of 1500 also with the payment link given by jeeves on october 9th after verification of mobile is done with all necessary documents.

                        Today is November 03rd but there is no response from jeeves and no one cares about my situation. I have launched compliant with flipkart 15 days ago and they said they are following up after so many followups by me flipkart 3 days back has called me and said we are sorry for the inconvenience caused and told me to wait for 2 more days and if any response is not there from jeeeves we will refund 70% of the mobile amount.It has been 3 days but I didnt get any response.

                        It is nearing one month from the promise stated by jeeves of 15 days. I have paid amount for complete mobile protection plan as well one time fee but either flipkart nor jeeves is not taking it seriously.

                        approaching your customer care is another hectic task. have to arrange call back explain everything to junior he will after halfenhr will try to connect senior they will be busy and they said they arrange call back. I dont know when they will call.

                        In any case if the signal went off for sec will miss their call. There will be no mail communication also.

                        I want my issue to be resolved at the earliest.This merely comes under cheating of persons money in lieu of providing false services.

                        If in case of refund you can add that amount to the flipkart wallet also. There is no issue. If not I will provide bank account details but make sure my issue is resolved asap.

                        Hoping flipkart will not cheat its own plus customers

                        Thanks and Regards
                        Srinivas
                        [protected]
                        +1 photos
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                          L
                          lelabala
                          Nov 12, 2021
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                          Website: flipkart

                          On oct 24 and oct 26 2021 someone opened my flipkart account and placed orders. i have given complaint also but they didnt respond and marked as issue is solved. i changed the pasword also even they opended my account and tried to place orders.
                          Flipkart customer support has been notified about the posted complaint.
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                            1
                            1d0ce35a8fc04f8
                            Nov 12, 2021
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                            Address: 75 AC Road Khagra, Bylane 12

                            I have ordered this product on 31st October
                            But this product will not delivered till now today is 12 th November;when I thought about to cancel this product and surprisingly I'm not be able to cancel this product ;all the executives are saying wait for 24-48 hours .what should I do now?
                            +2 photos
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                              A
                              Ajay12334448
                              Nov 12, 2021
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                              Address: Gothra bus stand khetri nagar
                              Website: Flipkart

                              Empty box adidas light strike shoe and flipkart not refund me ph [protected]
                              Flipkart customer support has been notified about the posted complaint.
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                                S
                                satpal0111
                                from GURGAON SECTOR 9A, Haryana
                                Nov 12, 2021
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                                I had purchased one Split AC Midea 1.5 Ton 3 Star Split
                                Inverter AC - White on 1st July, 2021. order id is : OD[protected], Invoice Number # FAET7N[protected] for Rs. 27842/- in six installments with offer of "No Cost EMI" . But I am being charged Rs. 30343/- in six month's installments instead of Rs. 27842/-

                                So, in above transaction, Rs. 2501/- Rs. are being charged excess from me. In past days I approached to both team members of Flipcart as well as SBI credit Card telephonic as well through mails. But no one is supporting me to close my issue.

                                So, it is requested to please arrange to close my observation and arrange to refund excess amount charged.

                                Regards
                                Satpal Singh
                                Mobile Number [protected]
                                email id - [protected]@gmail.com
                                Flipkart customer support has been notified about the posted complaint.
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                                  premchandfor
                                  from Hyderabad, Telangana
                                  Nov 12, 2021
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                                  Address: Hyderabad
                                  Website: www.flipkart.com

                                  Dear Sir, This is Premchand. I have ordered Beard Trimmer from Flipkart on 28th Oct 21. I have received empty case in that. There is no Product in it. I have expalined the same to flipkart customercare upto 4 times they have cancelled my return request. I have asked about the product weight proof at the time of transit. So thats how they can know whether the product is there or not inside the box. They have responding but they are not clearing my issue. My order ID is OD[protected] dated[protected].
                                  Flipkart customer support has been notified about the posted complaint.
                                  Nov 17, 2021
                                  Updated by premchandfor
                                  The flipkart team has blocked me. Please check this once.
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                                    S
                                    SHAKTI KAUSHIK
                                    Nov 12, 2021
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                                    Respected sir,

                                    I had ordered a Product from flipkart on 2nd Nov 2021

                                    But I have Not Yet received the Courier from Your side .

                                    The first Promised Date to deliver the Courier was 7 th November 2021 and then extended the Date of Delivery,

                                    Which is today 12 th November, But the Item is Not Yet received to the nearest Hub also . I have visited the nearest hub Thrice but the Item is Not Moving Forward from the last location .

                                    NAME : SHAKTI KAUSHIK

                                    TRACKING ID : FMPP[protected]
                                    Flipkart customer support has been notified about the posted complaint.
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                                      L
                                      Liz Gomez
                                      Nov 12, 2021
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                                      Resolved

                                      Address: Assam

                                      Hello, I ordered a product for my mom on 6th November and the expected shipping date by the seller was in 9th November and today is 12th, no update from the seller side. The status is still showing "Ordered". Please remind the seller to shift as no customer would like to wait for so long, if failed by 14th I will be cancelling it. Also seller shouldn't give false information at all cost. Very poor service. My order ID = OD[protected].

                                      Thanks please fix this as soon as possible.
                                      Nov 12, 2021
                                      Complaint marked as Resolved 
                                      It was solved
                                      Flipkart customer support has been notified about the posted complaint.
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                                        A
                                        ayushchatter
                                        from Kolkata, West Bengal
                                        Nov 12, 2021
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                                        Hi, can I get assurance of mine return? IM now felt like brand ignorance, It's was a early Birthday present for mine own MOM, I hoped replacement would be better but some how my imagination don't match the expectations I hope FLIPKART will hold up me for Quicker response.Still this is unmatched that If I return it I will miss the great discount provided by Flipkart indeed partnership with SBI Bank.
                                        Please It's mine appeal In the fact FLIPKART surely provide a visible broken electronic device inspection, undoubtedly Rare spots of destruction can't be taken up in Digital form.
                                        Main Point of view :-
                                        On 11th November replacement of Real me GT Master delivered to me.As per mine inspection I founded same spots and same finger print where there on before replacement after replacement too.Coming to replacement mobile (Display had smell of sanitizer which is used as display cleaner.
                                        After inspection unfortunately I saw side panel is broken and cracked.I shared images to FLIPKART for return.Seller is blind can't see broken panel rejected mine return. It was shared by customer care 3rd replacement is possible I thought how is it possible? She was totally no knowledge Executive.
                                        1.)The mobile camed on 7th nearest hub of mine area, why they took 4 days for delivery final delivery worked on 11th.In front of delivery boy I founded and shared display has same spots of fingerprint and issues now even inner and outer box was damaged Also back cover has spots charger is not cleaned one. Overall it was manufactured recently but condition of the product was like too old. BACK SIDE OF MOBILE THE STICKER OF IMEI PRINTED THAT WAS HAVING DENT OF NAIL SCRATCHING.
                                        Flipkart s loop hole for sellers : customer can only share images one time for return request no 2nd or 3rd time image sharing.
                                        Viewer will view same again and again and keep rejecting the return?
                                        Every time same images will be seen.
                                        2nd loop hole: No email for customers to share images like Amazon has email for sharing even link too.
                                        Flipkart need lot to learn from Amazon.
                                        AS I CAN FOUND SELLER IS SENDING REFURBISHED AND OLD MOBILES LIKE NEW IN NEW BOXES.
                                        NOW A DAYS FLIPKART S SELLERS SENDING USED MOBILE.
                                        +2 photos
                                        Flipkart customer support has been notified about the posted complaint.
                                        A piece of advice, dont create too much return request, they will deny refund/replacement request couple of times & then block you.

                                        Happened with me so i'm sharing my experience with you.

                                        If yoy want to continue for return request, withdraw all of your wallet money & clear all of your pay later dues, that way even if you get blocked by flipkart you will have not much to loose.
                                        ayushchatter's [Complaint's author] reply, Nov 12, 2021
                                        Na, I don't pay later I brought mobile by using gift card I thought same let me use my GIFT card and ... Uninstall for ever but luck is not with me both the times seller sended defective or damaged mobile.i M 90K Invested customer in Flipkart + official reseller in shopsy
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