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Flipkart Complaints & Reviews

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D
Devendra2828
from newai, Rajasthan
Dec 16, 2021
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Website: WWW.FLIPKART.COM

I, a customer of Flipkart, had ordered two products from flipkart site. one is the tshirt and second one is jacket. and On the day of delivery of my products i am not at the home, because the delivery is 2 days before the delivery date and i don't know about that. so my mom to take the delivery and make the payment.

And after two days when i reached at home and open the box i was shoked that the jacket is not inside the box. and for which I had called Flipkart Executive and they made multiple Refund Request. but didn't solve any of the request and after 2 months i didn't get any kind of refund
and now the flipkart is also blocked my account without any reason
so please resolve my issue . i need my refund
my order id OD[protected]
Dec 18, 2021
Complaint marked as Resolved 
i have received the missing item. i bought the product. but when i received missing i purchased the product from the market. so i don't need product anymore that's why i need refund of my product in my account my mob no. 9376699109. mail address is [email protected]
Flipkart customer support has been notified about the posted complaint.
Dec 21, 2021
Updated by Devendra2828
they didn't solve my problem
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    B
    Bhushan Kumar gold
    from Delhi, Delhi
    Dec 15, 2021
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    Address: Maa janki mobile shop kunauli bazar 847451

    Please🙏 unblock my flipkard acount please
    [protected] Bhushan Kumar gold
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      S
      Spar B
      Dec 15, 2021
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      Address: Gujarat ankhlesver gidc road dhandeda

      Ipad mini 5 damage my money refund price 34900
      Flipkart customer support has been notified about the posted complaint.
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        D
        divyamag
        Dec 15, 2021
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        Address: Noida

        I purchased a Lenovo laptop on 8th Dec, 2021 and I have not yet received the invoice for the same. The customer care is unresponsive about the same.

        I have not received any invoice through email, SMS, or under the order details on Flipkart's website.

        Order No - OD[protected]
        Purchase Date - 08/12/21
        Delivery Date - 15/12/21

        Resolution expected - Flipkart provides invoice as soon as possible.
        Flipkart customer support has been notified about the posted complaint.
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          Affan Murumkar
          Dec 15, 2021
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          Hi,
          I ordered nabulizer from flipkart on 10 dec. With extra amount compare to other online shopping app as flipkart was committing delivery by 12 dec.
          On 12 dec i recieve massage that it wilk delivered by 14 dec. After several call with costumer care and compaint it is not delivered till 15 dec.
          Kindly guide how to get compensation and held flipkart accountable for this delay.
          Flipkart customer support has been notified about the posted complaint.
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            S
            Sikaibha Ryngkhlem
            Dec 15, 2021
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            Address: Wapung Shnong, Khliehriat, East jaintia hills, meghalaya 793160

            Hello flipkart, i am to inform you that i have placed an order on flipkart on dated-sunday, 5th Dec 2021 with following details :-
            order ID : OD[protected]
            Selling Price of Item = Rs. 499
            Shipping fee = Rs. 81
            Total cost of Item including shipping charge = Rs. 580
            Paid on dated 5th Dec 2021 in advance = Rs. 50
            NET PAYABLE AMOUNT (to pay with Cash on Delivery) = Rs.530

            The delivery is attempted today evening, Wednesday, 15th Dec 2021, by Sanio Lytan ([protected])
            The problem is, on collecting the order *The delivery boy asked me to pay Rs.20 extra, for his delivery service, even though after paying Rs.81 for shipping fee, and it is clearly mentioned on the Flipkart app/website that the payable amount is Rs.530 but he insisted me to pay Rs.550 instead.
            and he told me to go and collect it from flipkart office instead...

            I just want to clarify, that if this is how big Entrusted Company like Flipkart run the company by overcharging the Customer over the Net/actual cost of Products, then im sorry i cant order anymore from you. i have been ordering since 2015-16 from flipkart. this is the first time experience a delivery boy overcharging me.

            please respond.
            here's my email.

            [protected]@gmail.com

            thank you.
            Nov 14, 2023
            Complaint marked as Resolved 
            .
            Flipkart customer support has been notified about the posted complaint.
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              H
              Hukum Chauhan
              from Mumbai, Maharashtra
              Dec 15, 2021
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              Address: Village Taranpur Post Gontha Dist Mau, Gontha Mau

              Dear
              Sir / Madan
              Please sir this delivery prosion nat attend
              The call thie delivery prosion no
              [protected]

              This massage

              Your Flipkart package with AWB[protected] will be delivered today. by agent [protected]. Pay Rs.2699.0 by cash/link - Delhivery
              Flipkart customer support has been notified about the posted complaint.
              Dec 15, 2021
              Updated by Hukum Chauhan
              Hi sir Madam
              Not Reply to agent
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                A
                AbarnaChelvarajan
                Dec 15, 2021
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                Am not able to rate this product.it coming like please login to rate this product.

                But i already logged in only.

                And i can able to rate other products but not able to do this one only.

                This is the worst product i have went through the mask video and image proof i have attaching here please
                resolve

                Link of that mask is

                Take a look at this Nea 3 Ply / 3 Layered Face Mask with Nose Pin 100% Certified pack of 200 Pharmaceutical / Surgical Face masks with Meltblown layer SURGICAL-200 mask 002 Water Resistant Surgical Mask With Melt Blown Fabric Layer on Flipkart
                https://dl.flipkart.com/s/vgWgKINNNN
                +1 videos
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                  AbarnaChelvarajan
                  Dec 15, 2021
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                  Am not able to rate this product.it coming like please login to rate this product.

                  But i already logged in only.

                  And i can able to rate other products but not able to do this one only.

                  This is the worst product i have went through the mask video and image proof i have attaching here please
                  resolve

                  Link of that mask is

                  Take a look at this Nea 3 Ply / 3 Layered Face Mask with Nose Pin 100% Certified pack of 200 Pharmaceutical / Surgical Face masks with Meltblown layer SURGICAL-200 mask 002 Water Resistant Surgical Mask With Melt Blown Fabric Layer on Flipkart
                  https://dl.flipkart.com/s/vgWgKINNNN
                  +1 videos
                  Flipkart customer support has been notified about the posted complaint.
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                    S
                    sanjeev3811
                    Dec 15, 2021
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                    Address: new delhi

                    Sir,
                    i check my cibil score on 22 nov 2021 i see there is showing overdue of 5072 as on 30 sep 2021my idfc loan account number 43427900 in my flipkart pay later because of that wrpng reporting my cibil score decrese by 157 point.i complain issue to flipkart .it has been about to 1 month there is no resolution my complain number is IN[protected] .there is communication gap between lender and flipkart .by reporting wrong in cibil ., it badly impact my cibil .i contact their customer care they are not able to solve my problem.there is big co-ordination gap between idfc bank and flipkart pay later .copy are attached
                    Flipkart customer support has been notified about the posted complaint.
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                      R
                      roshanc
                      Dec 15, 2021
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                      Im Roshan Chikram
                      Complaints regarding my order
                      Dec 5, 2021
                      I ordered a POCO C31 (Royal Blue, 32 GB) on Nov 30 2021 through flipkart. When i was tracking it, i found that it showed the status out of delivery area (Pincode-address mismatch). They have delivered many times in the past to the same address and my pin code and address does not mismatch. Why they are doing so. If cannot deliver they should have told me when placing the order.
                      Order id :OD[protected]
                      Order date :Nov 30 2021
                      Amount paid :₹8, 499 through debit card
                      Mo.[protected]
                      Flipkart customer support has been notified about the posted complaint.
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                        K
                        Karthik Vrt
                        Dec 15, 2021
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                        I've lost my previous mobile number that is linked with flipkart account. Now I'm unable to update my account with my present number. How should i update my number?
                        Flipkart customer support has been notified about the posted complaint.
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                          Wynji
                          from CHUMUKEDIMA, Nagaland
                          Dec 15, 2021
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                          I ordered HP laptop on 17th Nov and paid the amount through UPI mode. The amount was deducted but the order was not confirmed. I was told that I will get my refund within 8 business days but I haven't received yet.
                          Flipkart customer support has been notified about the posted complaint.
                          Dec 15, 2021
                          Updated by Wynji
                          Here's my payment detail

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                            P
                            Pavan Jahagirdar
                            from Bijapur, Karnataka
                            Dec 15, 2021
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                            Address: Pavan Jahagirdar, Darbar Galli, vijayapur
                            Website: www.flipkart.com

                            Ordered tempered glass for Asus max pro m2 on 26th November from flipkart smart buy
                            I got wrong product which is not suitable for Asus max Pro m2
                            As soon as product delivered, I opened the box and immediately complained for return or refund

                            Talked with more than 10 executives of flipkart
                            Still not get any solution
                            Flipkart customer support has been notified about the posted complaint.
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                              S
                              Smruti1997
                              from Bhubaneswar, Odisha
                              Dec 15, 2021
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                              Order id-OD[protected]

                              Ordered a phone from flipkart on exchange of my old phone . Paid the money online deducting the exchange amount 4250. When the delivery guy came he said he can't take the phone cos of some issues and said us to send the exchange money back . Paid him the money back using a link he sent us but he said he dint receive money . Now flipkart is not taking any action neither replying to msgs . Flipkart cancelled the order and refunded only the amount without exchange item amount sent to the delivery guy i.e Rs 4250 .I want my refund .Attached the screen shot of Phonpe transaction to the link the delivery person sent for exchange item
                              Flipkart customer support has been notified about the posted complaint.
                              Dec 16, 2021
                              Updated by Smruti1997
                              They still haven't contacted me or returned my money
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                                ranjeet892021
                                Dec 15, 2021
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                                My order no. OD[protected] was supposed to arrived by 14th Dec, 2021, but today they inform me that they have extended the delivery by 17th Dec, 2021. Since I am leaving the city for some personal work on 16th Dec, 2021, I will not be able to receive it. I try to cancel them via the website, but i am getting errors repeatedly. I contacted flipkart support team, but they are of no help. All three of them left me mid-chat without even giving me a reason. I have been a loyal customer since years, and I am totally disappointed by their service this time.
                                Flipkart customer support has been notified about the posted complaint.
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                                  Raghvan_j
                                  Dec 15, 2021
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                                  I am holding Flipkart account from more than 9 years and have purchased more than appx. 7 lakh rupees worth of products. But for only 600 rupees worth product return Flipkart have deactivated my account and that’s too it’s a Flipkart logistic issue that item was missing from packing delivered (package was not sealed properly and two of items missed from package) and return was placed as per Flipkart customer care representative direction. After that have ordered miltan bucket but received local 100 rs worth bucket hence i denied to accept the product. Instead of deactivating seller Flipkart deactivated my account.
                                  Request flipkart to please unblock my account.
                                  Email- [protected]@yahoo.com

                                  Regards
                                  Raghvan
                                  Flipkart customer support has been notified about the posted complaint.
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                                    R
                                    RinGe78
                                    Dec 14, 2021
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                                    Website: Flipkart

                                    Order ID - OD[protected]

                                    I had ordered Michael kors analog watch amounting to Rs.19, 995 from Flipkart on, Dec 5
                                    2021. On December 11, 2021, the order was delivered and I received a different model of the Michael kors.

                                    Immediately I raised the return request but there was no response from the customer service team. I contacted the customer care executive and they shared me a link through message to upload my personal ID proof and images of received product. On the same day itself I uploaded the ID and images trusting the company. On further contact they told me to wait 48 hrs for the update. After 48 hours, I did not receive any update, and hence I contacted them and the executive told me the return will be approved on 14th December afternoon. On 14th as there was still no update, I contacted the customer care executive and he explained that the reason mentioned for the return ie different product received is not enough for the approval, he suggested he could help and cancelled the existing return request from their side and placed a new return request, and asked me to wait for another 48 hours. After 1 hour I received a call and message from flipkart saying you need to print and fill an FIR filing consent inorder to proceed with the return. Unless you don't share this consent form of FIR your return request will be denied it seems.

                                    Flipkart is forcing me to share my personal confidential documents (Aadhar card, Voter ID, Driver's license) . If the Seller and Flipkart have delivered different product, why are they demanding to share confidential documents for their own faults? Nowhere in their returns policy have they asked the customer to provide the ID proof to process the return request. So, why are they asking me to provide the same? Still I shared thinking they would resolve, but they are just dragging.

                                    And above that, why is Flipkart demanding me to sign a consent form to lodge FIR for a missing Laptop/Mobile? I had ordered for a watch, not a Mobile/Laptop. And why should I sign?

                                    Flipkart is causing me too much of mental stress and discomfort, they are not at all cooperating with the customer to solve this problem. They just want to prolong the issue so that customer will drop it off.

                                    I want Flipkart to -
                                    1. Process my return request.
                                    2. Send a refund of the amount paid Rs.19 995 or replacement.

                                    Kindly help me out. All the images are attached for verification.
                                    Flipkart customer support has been notified about the posted complaint.
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                                      Rocky_Souank
                                      Dec 14, 2021
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                                      Address: 1147, Konnagar ,Hooghly, 712235
                                      Website: [email protected]

                                      Please refund my money hence product was defective.
                                      Flipkart customer support has been notified about the posted complaint.
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                                        Seydsl
                                        Dec 14, 2021
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                                        I brought boat airdopes131/138 through flip kart on OCT05th, and delivered on OCT18th . now i had a issue with the product and i claim for the warranty through their (BOAT) website so they asks about product invoice, i can't find my invoice in Flip kart . it shows "Flipkart Customer shared this order with you." for this order i purchased myself, order ID-OD[protected] . i need invoice for the product i brought
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