Flipkart Complaints & Reviews

I ordered the complete Calvin and Hobbes set of books for which I paid Rs 4300.

The set contains 4 books. Which comes in a set and it includes a box of its own.

The package I received has only one book. I have shared the images of the product and the package I received to Flipkart. They started asking for my government ID which was not required when I placed the order.

After this Flipkart started closing my ticket without any action

Below is the order details and incidents
Order:
OD[protected]

Incident:
IN[protected]
IN[protected]
IN[protected]

This product was delivered using ekart, Flipkart’s own delivery company.
Ekart Logistics - FMPP[protected] Here is the tracking number. The package according to description of the product should be 8kgs. This information is nowhere displayed in the package. This is a easy way to identify it’s problem at Flipkart side.

Though it’s a problem they are not refunding, the mode of payment was on my card. So I don’t think there is more information needed to refund or identify.

I have been ordering from Flipkart for near 10 years using the same ID to the same address. Still Flipkart is harassing me and wasting my time.

Request you to assist me in resolving the issue

My flipkart account is registered to email address [protected]@gmail.com and mobile number [protected].

I want to update it to new number but I cant since I dont have my old mobile number with me

I had ordered Vidyami Honey 16 kgs on 3 Nov 2020 and made a payment of Rs 7173/ through my credit card ., On 17 th Nov 2020 I received 3 kg of my order .Till date I haven't received 13 kg of the product nor the refund . Made numerous calls .I was informed that the package was damaged so it was returned and you will get the balance money credited to your credit card account only after the seller gets his damaged good back.This is ridiculous excuse to hold back my money and make me suffer for no reason of mine .Till date I haven't received my refund . please help .

I m really frustrating with flipkart .. wish master denied to pick up .. costumer support giving date next to next for resolution but I m not satisfied with their service .. I want refund of my product which was 14396/-

Transaction of rupees 14850/- is done on my card no. ending (last four digit) 1622 @ 5.35am when i was sleeping.
i dont know anything about it.
attaching files for your reference.
please cancel the transaction and refund my money
as soon as possible
thanks.
my contact no is [protected]

I m trying to place order payment of 235rs done by google pay on 10 Dec
Order not placed but money debited
After contacting cus care they said refund initiated within 8 days
Still get no refund so plz refund my money asap

I have ordered a asus laptop and requested return within a returning duration, because got baffled with the product description and laptop is unable to meet my expectaations. I have raised the issue called no. of times but its not yet resolved .
Ordr Id: : OD[protected]
Invoice No: FAIV4S[protected]
Please help with this
I'm very concerned about this issue as it involves a huge amount and my family is creating pressure on me due to this I couldn't concentrate on anything.
Plz help because it has caused a great stress in my head plz...
I'm looking forward to get a help and resolution

Sir maine apna product return Kiya tha or uska refund abhi tk mujhe mila nhi hai sir sir pls help me mujhe mera refund chahiye .

I recently ordered a laptop from Flipkart worth rupees 1.3 Lacs and, I got the wrong product delivered at my doorstep, I reached out to Flipkart immediately asking for them to make sure I get the right product...

They contacted me asking for my ID proof, now here is the first red flag, why would you need my ID proof? I am able to verify the order details, the details of the product I received, and everything else, it is my account so no one else could have access to the account and hence asking for the ID proof of the person making the order is not only senseless but also irrelevant.

I did share my ID proof (not of the one under whom we purchased the product, but both had the same address), now they reach out to me saying they will file an FIR against the seller and I should "assist" with the investigation so bottom line, they want me to be a party to the court case and entertain police at my home just because I chose to invest money buying a costly item from them? How is this even justified?

I am authenticating my account, there is where I am raising the request from, I have also shared the images of the wrong product that I received along with an ID proof to confirm the address, this should be enough for their "investigation" to proceed, I do not want to be involved in months long court cases... that is something Flipkart can chose to do, not on my behest, all I want is my product or my money back..

Hi team
I have ordered Motorola G31 mobile phone on 6th of December. I have given a promised date as 14th December and without any intimation it was postponed to 17th December. I have been waiting for an update but nothing has been done from 11th. This is really frustrating that I have ordered as gift and I have been continuously calling customer care and they are helpless. Please update me on this and make sure I get the product by tomorrow and compensate for the delay and mental stress.

Order ID OD[protected]
Thank you
Sneha kunuru

I have order for a lumbar support due to acute back pain. Despite the late delivery for 2 days, the Flipkart has delivered me wrong product, and I informed the Flipkart immediately but those people are saying that I have to wait up to 10 days for replacement. Does that mean that I have to wait for 10 days with pain for the mistake of those people. I need justice in this regard.

The below two are the incident ids ( Seller’s complaint) for resolution by the Seller support team of Flip kart. 1) IN[protected]) IN[protected] Complaint ref Nos) with Flip kart

1. Absolutely there is NIL way for a small seller to contact the Seller support executive at Flip kart end . The Noida no given is now nonexistent.
2. There is no way a seller can talk to the talk to the seller support team ( Only few big sellers have the facility of call back)
3. Ours is an Ashram selling own publication on Philosophy.
4. We have been raising complaint against one fraud customer from Idduki district of Kerala who keeps ordering our books and once the dispatch starts, he will be cancelling the same . This has been going on for the last 5 months. We have been complaining to Flip kart seller support team, who have turned blind and deaf to our complaint and the above two incident ids are poof of this.
5. This customer so far this customer Nasim Abdulsalam would have ordered around 30 books on us over a period of 6 months, , but he has cancelled all of them once we dispatch the same. We are incurring huge costs by way one way shipping charges, packing charges, waste of man-hours and materials.
6. When we have raised these issues with the seller support team, executive keep marking as resolved without even reading the issues we have raised . They many a times copy / paste their guidelines as how to raised a complaint, without reading the issues we had detailed
7. This team, despite our request to provide us with the contact no of this customer, the sellers support team without responding, closes the ticket/ complaint
8. The seller is disable to contact the seller support team to get his issue resolved, nor the team by themselves resolve the issues we have raised.
9. The situation was somewhat better before being taken over by the US multinational. At least through their Noida contact no was available for the sellers to contact which is now disabled.

10. Not only it is a waste of our time, money and material, but involves loss of effort and damaged books and shipping charges. Despite request, Flipkart has refused to provide the track order cancel history of this customer to know the truth. The customer does not give any reasons for the cancellation. It appears that this customer is playing a hide and seek game with us and Flip kart does not bother about this.
We earnestly hope some good sense will prevail with the Seller support team and resolve the issues we have raised

I have ordered some items to pin 768212, which was delivered successfully.
But now for realme c21y(blue) color is showing "Currently out of stock for 768212".

I didn't get my time, my money was cut off, because of which I am very sad that my money has not come back, I want justice.

I, a customer of Flipkart, had ordered two products from flipkart site. one is the tshirt and second one is jacket. and On the day of delivery of my products i am not at the home, because the delivery is 2 days before the delivery date and i don't know about that. so my mom to take the delivery and make the payment.

And after two days when i reached at home and open the box i was shoked that the jacket is not inside the box. and for which I had called Flipkart Executive and they made multiple Refund Request. but didn't solve any of the request and after 2 months i didn't get any kind of refund
and now the flipkart is also blocked my account without any reason
so please resolve my issue . i need my refund
my order id OD[protected]

Please🙏 unblock my flipkard acount please
[protected] Bhushan Kumar gold

Ipad mini 5 damage my money refund price 34900

I purchased a Lenovo laptop on 8th Dec, 2021 and I have not yet received the invoice for the same. The customer care is unresponsive about the same.

I have not received any invoice through email, SMS, or under the order details on Flipkart's website.

Order No - OD[protected]
Purchase Date - 08/12/21
Delivery Date - 15/12/21

Resolution expected - Flipkart provides invoice as soon as possible.

Hi,
I ordered nabulizer from flipkart on 10 dec. With extra amount compare to other online shopping app as flipkart was committing delivery by 12 dec.
On 12 dec i recieve massage that it wilk delivered by 14 dec. After several call with costumer care and compaint it is not delivered till 15 dec.
Kindly guide how to get compensation and held flipkart accountable for this delay.

Hello flipkart, i am to inform you that i have placed an order on flipkart on dated-sunday, 5th Dec 2021 with following details :-
order ID : OD[protected]
Selling Price of Item = Rs. 499
Shipping fee = Rs. 81
Total cost of Item including shipping charge = Rs. 580
Paid on dated 5th Dec 2021 in advance = Rs. 50
NET PAYABLE AMOUNT (to pay with Cash on Delivery) = Rs.530

The delivery is attempted today evening, Wednesday, 15th Dec 2021, by Sanio Lytan ([protected])
The problem is, on collecting the order *The delivery boy asked me to pay Rs.20 extra, for his delivery service, even though after paying Rs.81 for shipping fee, and it is clearly mentioned on the Flipkart app/website that the payable amount is Rs.530 but he insisted me to pay Rs.550 instead.
and he told me to go and collect it from flipkart office instead...

I just want to clarify, that if this is how big Entrusted Company like Flipkart run the company by overcharging the Customer over the Net/actual cost of Products, then im sorry i cant order anymore from you. i have been ordering since 2015-16 from flipkart. this is the first time experience a delivery boy overcharging me.

please respond.
here's my email.

[protected]@gmail.com

thank you.