Flipkart Complaints & Reviews

I have ordered MarQ By Flipkart 9 kg 5 Star, Glass Lid Semi Automatic Top Load White, Blue (MQSA90H5GB) in Flipkart and I came to know that I have faced power fluctuations with this item while connecting.
Then I have raised refund return request and they have rejected my return request without technician visit.
Again I have raised another refund return request and they suggested me to change the wiring in my home and I have changed the wiring in my home. Again I am facing same issue. Today technician visited my home he also agreed with the same reason. But Flipkart again rejected my return request.
Could you please check and provide assistance with this issue.
Order ID : OD[protected]

Date of Order : 13th October
Date of Delivery : 16th October
Date of Return request raised : 18th October
Expected date of Tech Visit :20th October
Actual date of Tech Visit : 2nd November

I have placed an order on 28th Oct, and it was supposed to be shipped on 29th & delivered by 2nd Nov as per initial order details. However, the status has been stagnant ever since order was placed. It always shows as item is not shipped yet, and item is waiting to be picked up by courier partner. I called up customer care several times, and they say complaint raised an update will come by 8th Nov. The delivery was expected by 2nd, and they say update will come by 8th. This is very disappointing. Please do something and deliver my product at the earliest.

I ordered iPhone 12 and it is coming that the order is pending but the amount has been deducted from my bank account and Flipkart customer service is also not responding

I ordered iPhone 12 and it is coming that the order is pending but the amount has been deducted from my bank account and the customer service is also not working

I had ordered a watch from flipkart, I received an empty package on friday, 29th October 2021, with no watch..
I raised return request and provided the required id proof as mentioned in their email.. After 4 days they rejected my request by quoting invalid id.. My money is stucked they have made a fraud and now not entertaining request properly..
I want my refund..

I ordered jbl earbuds and the left ear has no sound and the right ear is not working as described in the app or website i raised a refund request but still the return request is pending approval.
I will only settle for a refund for a product like this
Order ID - OD[protected]

Dear all

This is my last mail to flipkart and I this is end of our relation (me, my family and my knowns) with flipkart.

This is limit of frustration I am facing with flipkart customer care and back end team..

After one month of return complaint they just answer your return request is escalated and back end team is working on the same while nawratri dashara diwali are past but you people are not able to come with solution.

Matter Brief :-

I purchased fire fox nexus mountain bike that bike comes with front zoom suspension masera on 4th Oct 2021. Pic of that suspension is visible on website and details are mentioned in bike specification.
You people and your saler deliver me that bike with normal local suspension on 8th oct. I raised complaint on 8th Oct just after delivery.

With bike I paid for instalation and demo charges of Rs. 500. Service engineer came to install that bike on 10th Oct.
He tried a lot to install bike but not succeeded. He updated me bike front wheel centre rod length is too small. Centre rod doesn't have space for Suspension grove and bolt. I updated same issue to flipkart on same day.

Now flipkart starts playing their drama. First asked me my Identity proves and product Pic. I provided.

After two days they again called me now flipkart wants FIR consent against bike saler from me. I provided that consent signed scanned copy to Flipkart.

Now on 18th they reject my return request because of wrong head entry of complaint.

I called again on 18th Oct and requested you put right head of complaint. Now new complaint raised on 18th Oct.

Today is 2nd of November and status of my complaint is same. Your return request is escalated and back end team is working on the same. Even return request approval is still pending.

Now my queries:

1. What is flipkart system procedure for return request ?

2. What is time dead line for return request approval and update ?

3. What steps you taken against my complaint pls update date wise step from 8th Oct ?

4. I submitted FIR concent against seller. Update status of that FIR?

If you people have little bit shame please just revert on my queries because return is just dream for me now. I accept that return flipkart se na ho payegaaa...

Regards

Attachment: Photographs
1. Front wheel centre road length
2. Bike delivered with wrong make suspension i e. Not front zoom suspension masera
3. Return request number ( rejected and ongoing)
4. 31 number and 12 no. Correspondence for return
5. Original front zoom masera suspension pic for nexus model
6. Delivered suspension pic photo

I have ordered Phones From Flipkart, they deduct my payment, But I did not get My product, nor they made a refund In my account, I sent them a proof of bank statement, Still the issue is not resolved

Sir on 14 October 2021 I received a damaged samsung refrigerator and continuously 3 times they replaced with damaged product and 4th time they have opened the product before bringing to my home and found it as damaged and cancelled themselves. I raised for return on 3 rd time itself but the customer care told me to wait 24 to 48 hrs and today nov 2 2021 I received the msg that they have cancelled and won't give me refund. This was all under process and no one is coming to take the product back after rejecting also. The driver who brought the fridge 3td time said me his vehicle is small and will come next day to take the return. Now what shall I do. Tomorrow 3rd November my EMI ll get deducted. Kindly help me.

I have ordered grocery for diwali, it was to be delivered on oct 30 between 7 to 1pm .the product delivered message received by my phone on oct 30 10am, but product was not delivered neither I received a call from delivery boy.when I called him he said tumhe to saman se matlab hai na mil jayega..I waited till 5pm but no response.then I called flipkatt customer care they give me a date of 8 Nov.i called them multiple times to find a solution before diwali but they only give same answer we are doing best...I am using flipkart from past 7 years but not have faced such difficulties during festival time, this is total a case of mental harrasement and ignorance by such a big company.flipkart has made my festival worst and neither they are interested to my complaint..I think will not by anything from flipkart by early payment...mob no [protected] mail- [protected]@gmail.com

Flipkart stated that they refunded my 2524rs but I haven't received the money yet.
And moreover they're just ignoring.
Even after placing call back or contacting via social media ( Facebook Messenger) they are not replying ..
Kindly help me out

I have created flipkart account two years back with a mobile number few months ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.

Old number- [protected]
New number- [protected]

I have purchased a product called Nova trimmer from Flipkart. Since the product was damaged I returned the product back to Flipkart and they have not refunded my money. I have contacted their customer care and raised many complaints regarding this issue and they are telling me that the amount is refunded into the bank account but when I visited the bank and checked the bank statement it is clearly showing that the amount is not refunded by Flipkart. It's been 2 months since I'm trying to get my refund amount. kindly help me to solve this problem.

Product not delivered but status says delivered
I'm waiting 6 days for solution, every time you guys ask me what is the concern with out providing me answer

Please provide me solution

I dint receive call from delivery executive and dint receive otp message how come delivery status says product delivered?

Recently I have purchased Whirlpool washing machine which I got was different on size from the mentioned details. I have requested the return request but they rejected it without mentioning the reason for rejection. I again raised the request and the result is same. Finally after some time when I tried to login into my account it is showing it as blocked. I contacted the customer care but I no response. Now I need to pay the Flipkart Pay later bill as it is pending on 05/11/2021. If I haven't cleared it then it will effect my CIBIL score. I request you to unblock my account or provide me with the alternative to pay the bill. I don't want to pay any penalties or something like that.

Today resolve the problem other wise replace the product

I have vouchers worth 16k, they have blocked my account

I have ordered 6 items of ridhan 214cm blends door curtain on 17th October 2021 of price 698 rs each total amount 4188 rs by flipkart but recieved only one item on 21st october 2021
I have raised complaint and refund request again and again 5 times my refund request rejected till date I don't get any solution of my problem I hv contacted flipkart customer unit many times but not getting solution.
Not getting solution even after complaint

I Ordered Furn Master Wood Portable Laptop Table & Order no OD[protected] Dt: 18/10/2021,
Received the Product on 28/10/2021 & kept Return on same day.

Your executive had mentioned that product mismatch on 31/10/21.
I didn’t open your package from damaged cover only i sent Photos to You & your executive didn't visit my place,
how he is telling product mismatched?,
Have you sent me Wrong Product?.

Hello
I have ordered a Dell Vostro core i5 11thGen with Order ID - OD[protected]
I have ordered from
PETILANTE Online & We have received billing from Indospirit Private Limited.
But when I the received parcel and opened it in the place of the laptop I have received the almond packet inside the box. Exactly different from what I ordered and what is mentioned in the product details.