Flipkart Complaints & Reviews

I have purchased phone from flipkart, just after few hour I am getting issue like heating, then hanging etc. I have he concern raised after 2hours. Technican visit done thrice but issue is still there. My phone is heating upto 36degree but flipkart is still not replacing the phone. I have also recorded video that phone is hanging but they still make unnecessary rescues and regretting my request. I need to understand, why they have mentioned replacement policy if there are not listening to clients issue. I am not the single user, there are many other user facing same problem. Please look into the matter and either replace and refund the money

I have received product on dated-30/10/21 then i have started fridge but cooling not found (Not in working condition) so at that time on dated-03/11/21 replacement request raised in app but still not help by flipkart and recently yesterday on dated-09/11/21 i have received a message from Flipkart your replacement request is rejected which is rejected by flipkart still my fridge is not replaced and not in working condition.

When my old honor 5c pro is put for exchange, when tried to verify imei number it does not match with selected model. Please help me solve this issue

I ordered a Puma football stud on 5th October 21 (costed me RS 1766.)on 11th October 21 it was shown delivered in my Flipkart app .but it was not delivered to me. on 14th October 21 I reached the customer care and opted for a callback which I didn't receive. I called again on 19th October. this time I got call back and raised my issue. over the next few days I got mails and calls regarding the issue. they said that they were trying their best to solve the problem .but the last time Flipkart said that they couldn't help with the problem as I have reached them after 7 days of the showed delivery date. which is wrong because i texted them on 14th.

For the past 2 month, game zone is not functioning on my account.

My account details are

Email I'd arun.[protected]@gmail.com

I am able to open the game zone but the game just won't start.
It just says something's wrong here. We encourage fair play in line with our terms and conditions
And provides an option to go back to game zone.
As far as i know and i have read, i have not violated any of the terms and conditions.

Please unblock me

I ordered Realme earphones on 27th September 2021, I opted for Cash on Delivery as my payment method but while the product was in transit the made the payment, before i received the product i chaned my mind about the earphones and thought about cancelling my order but i couldn't so i contacted customer support to cancel the order .They told me to not accept the package if you wish to cancel it.
I refused the delivery of earphones at my doorstep. The delivery boy went his way and after a couple of minutes I received order Cancellation call from Flipkart to confirm my Cancellation.

since Then, more than 40 days have gone by & i still haven't received my refund,
I've Contacted flipkart customer care more Than a couple of times.
they give me assurance
& a date by which my Issue will be
resolved. but as, I mentioned above more than 40 days have gone by still no Solution to
my problem. I have explained my
Issue like 5 times on call & even more than that
on their app. but Alas! I am tired of this behaviour andI would like my
money back.
Order ID - OD[protected]

Flipkart support care of the year and the year of experience and I will send the plug-in you have

I ordered a Mobile phone POCO M3 64GB POWER BLACK Order id - OD[protected] on 29/10/21 and i got delivered it in 4/11/21 and it is physically damaged and small scratches on body and Mobile phone frame body misaligned as there is small gap visible and Automatically restart the phone when not using. This phone is completely hardware defected.

I already requested for return, Return id - ID[protected] and they are auto rejecting the request, and I again called the helpline they told that their Network is error so they cant request for return.
After 3 days these big complaint are showing in my phone, Please Replace my phone or refund my money.

My product not Delivered @Flipkart
Large Check-in Luggage
Date of Purchase[protected]
Amount Rs.2049.00/-
It has to delivered on 19th October but still not arrived Order No.OD[protected] Ecom Express logistics tracking No. [protected]. Where ever I used to call Customer service they are not responding with proper resolution. @flipkartsupport

No one from Flipkart is helping me they're just making me wait until the replacement period is over . Technician visits and finds the phone faulty but still doesn't approve the return replacement. I can't deal with this 43000 fraud.

Dear Sir/Madam,

A laptop HP Core i3 11th Gen - (8 GB/256 GB SSD/Windows 10 Home) 14s-DQ2100TU Thin and Light Laptop was purchased from Flipkart having Invoice Number # FAD1JI[protected] with Invoice Date:[protected] with one Year Onsite Warranty. (kindly refer to the attached file OD[protected] for other details of the product purchase like [IMEI/Serial No: 5CD1180JFK] etc.)

When the product was registered on the website with the same Serial 5CD1180JFK, it showed the warranty coverage from May 31, 2021, to May 30, 2022. while the laptop is purchased on date 4.10.2021. (kindly refer to the warranty file "hp warranty.pdf" downloaded from hp.com)

Make correction in the warranty period from the currently shown period May 31, 2021 - May 30, 2022, to the period from 04 October 2021 - 03 October 2022. Failing with which we will have the risk of losing the warranty claim of 126 days (30 May 2022 to 3 October 2022 period, i.e., 1/3rd of a year!!!).

In this regard, several reminders have been sent to both the companies: Flipkart as well as hp. But till now, we haven't received any positive reply from anyone. Rather, we received a phone call from Flipkart yesterday (01/11/2021) and we were told that the request for correction in warranty cannot be done by Flipkart.

Further, if you look at the invoice received from Flipkart it clearly mentions a 1 Year Onsite Warranty. It means that either Flipkart is not mentioning the correct warranty claim or my requested warranty claim is deliberately not changed by Flipkart. Therefore, kindly justify that why not a full one-year warranty is given to me.

It is requested to Flipkart give their reply on email ID ([protected]@yahoo.com). Because of my busy schedule, it is not possible for me to attend your phone calls. I hope, I have made everything clear in this mail. In case of any clarification, please drop an e-mail to me on the aforementioned email ID.

With thanks and regards,
Sunil Agrawal

CC: HP company for information and necessary intervention in this case as early as possible

On Monday, November 1, 2021, 09:56:53 PM GMT+5:30, sunil agrawal wrote:

Laptop warranty is not updated. Kindly look into the matter and update the warranty period as mentioned in my previous emails.

Regards,
Sunil agrawal

Please unblocked my flipkart id

I ordered Order ID - OD[protected] kg Pediasure Premium Chocolate Flavor Nutrition Drink and Order ID - OD[protected]
9 set, 3 piece each set, NottyBoy Honeymoon Pack Mix Variety (Extra Time, Ribbed, Extra Dotted, Extra Thin, Plain, Strawberry, Apple, Chocolate) but I received 1/2kg pediasure and a different brand (Mithun) contraceptive. I already complain about it to the customer care of Flipkart but nobody couldn't solve my issues.

Hello Sir,
This is my previous post link Wich you marked As Resolved
But unfournate Its not true
My Issue is pending yet

After i was shared my concern with this Forum
Hope fully i am waiting for Resolution
Because i trust Consumer Forum

But i think I was Wrong ..

Also After your Support Flipkart has not Provide any Resolution

As flipkart team Revert, i waale to share the alternative id proof details .
But i was sent all details on time to time
But flipkart has blocked my account after blocked
I want to know to Flipkart
How can i Create New Return Request by any link when Account is Blocked

Please I Request you help me and take this case seriously and contact to flipkart

https://www.consumercomplaints.inflipkart-mobile-is-not-foundmisshipmen5-c299680...⇄

I purchased an iphone 12 mini from flipkart on 2nd of October and it was delivered on 3rd but my product was damaged i instantly registered a complaint on 3rd of October but they said that they were facing technical issues from that day till today i got no solution at all everytime I registered a request they closed the thread without providing me any solution at all and the customer support keep closing the thread again and again without any solution at all, your policy clearly mention that you people provide replacement and i m asking for the replacement but nothing happening u people just close the thread by your own i m clearly dissatisfied with your service
My order id is: OD[protected]

Hello

I'm writing to you guys in regards to the issue which is going through while to trying to order the phone iphone 12 mini .im getting an error message "Sorry ABB is not enabled on your account". Which means I'm unable to claim the buyback for my phone which I'm using rite now that is sumsang S20+ which I have purchased from flipkart as on dated 20 Oct 2020 and my buy back is valid till 21 Oct 2021. Previously I have ordered I phone 12 mini by replacing the same phone and due to issues with the wish master my new phone was not delivered for which above is the incident number. I have now googled this error message and found that flipkart is playing with customers money and never resolved this error message of any customers who have raised a complaint. Hereby I'm now going to take this to the consumer court and will make this viral on all the social website that flipkart is playing with custoners money if no body gets back to me on this issue.

Regards
Naresh kumar

I have ordered two dabur tulsi drop from flipkart worth Rs 352. But the packet had only one tulsi drop in it. The billing shows quantity as one but the price was of two. I trusted flipkart. But my trust was betrayed. Plz resolve the issue otherwise i will never buy anything from flipkart.

My mom had ordered a dining table on the 2nd of October and it's been almost 1 month since we placed the order and we have not received the product till date and they just keep on chaging the delivery dates.

To say that I have called Flipkart customer support would be an understatement I have called Flipkart almost 20 to 25 times and everytime I call I get the same reply that they are unable to track my order and they are also unable to cancel it .And also in one of my calls with a supervisor they promised to cancel the product but that also did not happen.I don't know what else to do and this is so frustrating and the worst part is that my mom blames herself for placing the order and trusting Flipkart.

The order number is OD[protected]

I have ordered (Realme C11 smartphone) from Flipkart but the smartphone have many defects
So I have called to Flipkart bcustomer care executive for support)
At first they said one person will come for verification then if the person found defects in the smartphone they will accept the return and give my money back to my account
The person came to my house and found defects and then he accepted the return
But the delivery boy never came to my house to accept the return and now a message came in my number that (Pickup Rejected Product mismatched )
But the delivery boy never came to my house
It's a very serious isssue
Plzz solve my problem
I have called customer care executive
They are now saying only replacement is possible
Return is not possible
Plzz help me I want my money back

Dear Flipkart Team,

I feel ashamed your bad service for more than 3 weeks...

My sister order a mobile phone and gifted motorolo G60 and refer below mentioned mobile number to track...

Flipkart order placed account : 86674###09

Got mobile on 18th and gifted on 19th October and we noticed that there is a problem in taking 108 mp camera...while taking the 108 mp camera there was many lines coming in the middle of the photo...

Service person is not picking my call for last 2 days...

However he never picks the call and some times attends says coming today but not visiting my home for 3 weeks..

And closing the ticket as replacement rejects 2 times and this time also this technician guy is planning to so...

Kindly send some other technician or replace my mobile immediately or refund...

Below mentioned details for your reference and tecnician name mentioned...

Jeeves fails to visit the product to my home and sending message replacement rejects with out the seeing the product...

Technician name : Suresh