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Flipkart Complaints & Reviews

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M
mirbila
from Bengaluru, Karnataka
Nov 8, 2021
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Flipkart had initiated a programme of earning points by watching videos and answering questions or shopping from their site.
I have been accumulating those points and when i reached to 2500 i tried to redeem for flipkart voucher. But it says this offer is not for me..
I match fully with terms and conditions to redeem them but it is been a month and i am not able to redeem it.
Thank you

Account is linked with email ID: [protected]@gmail.com
Dec 22, 2021
Complaint marked as Resolved 
Flipkart had started points earning programme..on flipkart app they post videos and inbetween they ask questions.. upon answering those questions we get credited with points..i kept earning those points for a year and tried to redeem for 2500 voucher..but at last they said i am not eligible..
Flipkart customer support has been notified about the posted complaint.
Dec 15, 2021
Updated by mirbila
Why is there not response..
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    ROCK SHAM
    Nov 8, 2021
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    Some hacker has been logging into my account and changing the mobile number, so that he can receive the otp...i hv reported this issue earlier too, but got no reply or response from anyone...
    Flipkart customer support has been notified about the posted complaint.
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      Gourab Basak
      Nov 8, 2021
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      Hello sir, I'm a regular Flipkart buyer. I can't login to that account after my Flipkart account was logged off on October 9th.I bought a lot of things for home in the last Big Billion Day Shopping using Flipkart Pay Later. The total bill for the product purchased on credit from there is approximately 3146 /-(Three thousand one hundred fourty six ).

      The real problem is that I don't have to log in to that account in any way .I can't pay the previous month's Flipkart pay later bill because I can't login to that account. My request to you is to give me any external link quickly so that I can pay the bill.

      If you want to send me external payment link, send it ([protected]@gmail.com )here or to the mobile number of the registered. Because my registered mail ID has been hacked, I can't log in there.
      My new mail id is [protected]@gmail.com.

      Kindly send external payment link through sms or my new email, I want to pay bill help me .

      Registered Account info - [protected]@gmail.com
      Registered contact no - 70****444
      Flipkart customer support has been notified about the posted complaint.
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        D
        Dev0596
        from Hyderabad, Telangana
        Nov 7, 2021
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        Order id- OD[protected]
        I have raised 3return request on 31st oct 2021. Since, 1st nov till today no delivery agent is coming.On 6th Flipkart automatically cancelled my request. I have to placed another request still facing same issue. Whenever i call he used to say it will take some time at 6pm he is telling it will take time. Everytime m getting this excuse he never comes. Everytime it is rescheduled. This complaint is regarding one particular agent of this location.
        Flipkart customer support has been notified about the posted complaint.
        Am also facing the same issue flipkart after sale service is very bad... Every time our return request automatically cancelled and wrote that as per your request your return has been cancelled .
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          C
          charan6197
          from Kakinada, Andhra Pradesh
          Nov 7, 2021
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          From past few days I'm winning crazy canon tournament and quiz but gems not credited in my account. And fantastic quiz rewards credited but I'm not on leaderboard. Reward gems not added to leaderboard.
          Flipkart customer support has been notified about the posted complaint.
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            V
            Vamsi krishna satya
            Nov 7, 2021
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            I have ordered Kendalwood study table which was delivered on 26th October but I got damaged product. I was not able to raise return request because of some backend error. I have raised incident on 28th October and still didn't find a resolution and now even the return window is closed. Meanwhile I placed order for same table again hoping the damaged one is returned and I can get new one because delivery takes 25 days and usual price is 2600rs more. But to my disappointment, I can't return old damaged table or cancel this new yet to be delivered table which isn't even shipped because of their policy. Is resolving errors before closing time not part of their policy? Seems pretty convenient. Please look into the issue. I'm really frustrated with this pathetic behavior and to be honest was never happy with flipkart in any of my previous orders.
            Flipkart customer support has been notified about the posted complaint.
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              S
              ShubhamSonkar
              Nov 7, 2021
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              Address: S/o H.P.Sonkar, Apapura, Near Ganesh Chowk, Behind Purohit Lodge, Durg(491001) Chhattisgarh

              Hello myself Shubham Sonkar, my flipkart account assosiated with phone: [protected] & email: bittu.[protected]@mail.com got blocked on 6th november 2021 around 1AM to 2AM.
              I was not notified about the account block as why did they do it. Since then-so far i dont have my account access.
              It is my humble request to kindly unblock my account so i could withdraw my gift card balance & pay the unpaid pay later dues, after that i will deactivate my account myself.

              Expecting an early response from flipkart team. Thank you!
              Flipkart customer support has been notified about the posted complaint.
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                Romania Rahul
                Nov 7, 2021
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                Dear sir i ordered mi 4a horizon addition tv on 2 oct which got delivered to me on 08 oct.But the unboxing was not shown to me by the delivery boy. After that I talked to the coustmer care and inquired whether I can unboxing the TV, then they told that no, the agent who will go for the installation will do the same, otherwise your warranty will be over. After that on 12 oct. Vikram Kumar came for installation, unboxing the TV and talking about it on the TV, then dimage was found in the corner of the screen. He put a request for replacement by clicking the picture of the dimage part. Since then only date is being provided to me from Flipkart side, no solution
                Flipkart customer support has been notified about the posted complaint.
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                  A
                  Amit13Dua
                  from Delhi, Delhi
                  Nov 7, 2021
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                  Hi Flipkart, I was trying to buy a new phone by exchanging my old Phone. But when I enter my old phone make as 'LEECO', model as 'Le 1s' with IMEI no. '[protected]' it says "imei does not match with selected brand/model"

                  subsequently i have checked IMEI number at https://www.imei.info website it shows correct information
                  https://www.imei.info/?imei=[protected]

                  Regards,
                  Amit Dua
                  amitdua.[protected]@gmail.com
                  [protected]
                  Flipkart customer support has been notified about the posted complaint.
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                    Goud578
                    from Chittoor, Andhra Pradesh
                    Nov 7, 2021
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                    Hi,
                    This is DEVENDRA REDDY B, I was received a damaged mobile, I was placed a replacement request on 11 Oct 2021 with order I'd OD[protected]. For my replacement request was rejected nearly 4-5 times, there's no response from Flipkart customer suppot too . finally he was accepted . again the seller was cancelled my replacement request on 3 Nov 2020 at 9.46pm.may I know the reason and how was cancelled my replacement request without my request/permission or any intimation. I was not placed cancelled request from my side.please need help as soon as possible
                    Flipkart customer support has been notified about the posted complaint.
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                      R
                      Ramakant
                      from Chandigarh, Chandigarh
                      Nov 7, 2021
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                      I ordered a product and amount debited through UPI but ordered did not placed.

                      At the time I contacted to customer care of Flipkart and they told it will refund within 8 days.

                      After 8 working days I again contacted them they checked and told they have not received amount. And also told to complain to UPI customer. I have also complaint to UPI center.

                      I have checked my bank statement that amount has been debuted and the has been transferred to concern account.

                      payment done INR 799 debited from A/c no. XX1150 on[protected]:07:25 IST at UPI/P2M/[protected]/flipkart/HDFC BANK/.

                      BHIM UPI Customer care no: [protected]
                      Complaint logged: on[protected]:20 am
                      Complaint No:[protected] Your Complaint Has Been Registered. We Will Get Back To You Soon With Transaction Status. THANKYOU. -NPCI

                      I hope my issue would be resolved here on this consumer forum.

                      Order ID - OD[protected]
                      Dec 18, 2021
                      Complaint marked as Resolved 
                      Well this has been resolved from bank end after contacting to bank. But flipkart has no idea how to guide to customers in this regard. Flipkart just waist customer time.
                      Flipkart customer support has been notified about the posted complaint.
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                        R
                        Ramakant
                        from Chandigarh, Chandigarh
                        Nov 7, 2021
                        Resolved
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                        Resolved

                        I ordered a product and amount debited through UPI but ordered did not placed.

                        At the time I contacted to customer care of Flipkart and they told it will refund within 8 days.

                        After 8 working days I again contacted them they checked and told they have not received amount. And also told to complain to UPI customer. I have also complaint to UPI center.

                        I have checked my bank statement that amount has been debuted and the has been transferred to concern account.

                        payment done INR 799 debited from A/c no. XX1150 on[protected]:07:25 IST at UPI/P2M/[protected]/flipkart/HDFC BANK/.

                        BHIM UPI Customer care no: [protected]
                        Complaint logged: on[protected]:20 am
                        Complaint No:[protected] Your Complaint Has Been Registered. We Will Get Back To You Soon With Transaction Status. THANKYOU. -NPCI

                        I hope my issue would be resolved here on this consumer forum.
                        Nov 7, 2021
                        Complaint marked as Resolved 
                        Order I'd: OD223009817832719000 Order did not place but amount debited. And yet did not refund.
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 09, 2021
                        Flipkart Customer Care's response
                        We will revert on it.
                        Dec 18, 2021
                        Updated by Ramakant
                        This issue has been resolved for me from bank side. Flipkart only need to work with their app, if no order placed should not deduct amount. After deduction amount you thrown tension to customer that how customer get back amount after even months. It is better to do offline shoping.
                        I am Saloni I bought Ezee detergent.flipkart advertisement pic show 1kg bottle +2kg refill pack on 569. But flipkart delivered 1kg bottle +1kg refill pack on this pack price 320
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                          bhupendra_sharma_18
                          Nov 7, 2021
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                          I ordered 2 product from flipkart on 22nd sep 2021 at huge discount (79 each) and got order confirmation but after few days it got cancelled automatically from Flipkart side. When i ordered the, product was was in stock but now it cancelled stated as it was out of stock. If the product was not available the app would have not let me order it by showing it is out of stock.If i have been able to order that meanss they should deliver it as commited.
                          I need the order to be delivered as ordered previously at same price.
                          Attached some photos for reference.
                          Flipkart customer support has been notified about the posted complaint.
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                            A
                            antler75
                            Nov 7, 2021
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                            Hi
                            I tried ordering iphone se thrice and the order was cancelled thrice.
                            Not happy witht the flipkart customer services. since no reasonable explanation given.
                            Flipkart customer support has been notified about the posted complaint.
                            Nov 07, 2021
                            Updated by antler75
                            Why order was cancelled thrice?
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                              Varun Pilankar
                              Nov 7, 2021
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                              Address: Bangalore

                              I tried touching base with customer service to fix the issue about their Diwali and extra 10% discount for prepaid transaction. After reading and match their T&C I placed the order and I still didn't get the extra discount as promised. Tried talking to the customer service about it and they said we will get back to you on this.

                              No reply from their team.
                              Flipkart customer support has been notified about the posted complaint.
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                                deepmittal02
                                from Meerut, Uttar Pradesh
                                Nov 7, 2021
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                                I am feeling frustrated about the incident which is happening now. Flipkart delivered wrong product to me and then i raised return request with valid reason then wishmaster denied to pick the item. he said that he will only pic that item which i ordered but i received wrong item then how i give them origina item. Even after the sixth return request raised by the Flipkart customer service executive itself, the product is not picked up for return. The wishmaster pick up person said that he will not accept the wrong product for return, which is delivered to me . I already contact to flipkart customer care many times approx 20-25 times but they can't give me proprer resolution of my concern. I am fed up with this. Do really Flipkart is trying to help the consumer? Denial of return request daily and raising a new one is what is happening now... No Solution.
                                Flipkart customer support has been notified about the posted complaint.
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                                  S
                                  singrit
                                  Nov 7, 2021
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                                  I ordered a PUMA T-Shirt on Flipkart on Oct. 17, 2021 and paid a part of total amount for faster delivery. The delivery was expected on Oct 28, 2021. But, the delivery was not made and date was extended till Oct 30, 2021. I received a call on 29th Oct from the delivery agent that his bike stopped due to some faults so he would deliver the order on 30th, but it was not delivered.

                                  For 4 days starting from 30th Oct. 2021, I received blank calls from the delivery agent's number. He called and put his phone on hold and didn't talked. I raised a complaint about this in Flipkart then my delivery was delayed to 8th Nov 2021 for resolution. And now again, it has been extended to Nov 11, 2021.

                                  Order ID : OD[protected]

                                  I request Flipkart to kindly look into the matter & resolve it as soon as possible to keep customer's trust in it.
                                  Flipkart customer support has been notified about the posted complaint.
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                                    !kr@m
                                    from Vasai, Maharashtra
                                    Nov 7, 2021
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                                    Hey Flipkart, I am Ikram Khan. I have a Flipkart account for which I have to change to change my mobile number. The problem is that it's sending OTP on both old and new number and I no longer have access to that old number, I can't even change my account as my Pay Later and Plus membership is associated with this account. I request Flipkart to acknowledge my issue ASAP and take some action on it. My new number is [protected] and Flipkart can reache out on this number for any further verification.
                                    Flipkart customer support has been notified about the posted complaint.
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                                      goswami9431
                                      from Dhanbad, Jharkhand
                                      Nov 6, 2021
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                                      I am booked luminous battery on 11/10/21 after that show deliver date 27 /10/21 on this date night 10 :30 pm show deliver already done on 20/10/21 timing 11:59 pm same time i am complain to flipkart customer care after that they told your problem will resolved on 2 november again calling on 2nd november they told problem will resolved on 5 november on this date they told u have to stay 48 hours after waiting as per they instruction time i had waiting after that i call again to customer care again giving same information u have to stay 48 hours they not resolved my problem they telling lie only
                                      Flipkart customer support has been notified about the posted complaint.
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                                        S
                                        salim qidwai
                                        Nov 6, 2021
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                                        Address: Online

                                        I have placed the order on 5th Oct, Order Number is OD[protected], one month have passed but the order not yet delivered. flipkart has postpone the delivery date 6 time. even i don't have the option to cancel my order, my 20K bucks have struck from last one month but the order not yet deliver.

                                        Also your customer service is pathetic none of executive have any knowledge, they keep holding calls 15 to 20 minutes and finally they disconnect the calls.
                                        Flipkart customer support has been notified about the posted complaint.
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