Hello there. .i ordered the product on 17th oct and i got it on 18th oct, but when i opened the box, it was empty.. I took all safety measures and made a unboxing video as well, the watch box was sealed pack exactly..In the video, you can clearly see that the box is empty. I was very tensed about it and then i called the flipkart on 18 oct and raised the complaint and the executive assured me that you do not have to be worry, we will resolve it as soon as possible then i receive email after 2 days and they asked for my government id, so i revert back with my id but after 1 day flipkart reject my return request on 21 oct. .i raised the the complaint again and flipkart reject the request again even after share all government id and proofs. Now flipkart saying that seller cannot refund because delievery partner confirm the delievery. .The watch is worth 40000 and i saved the money for months so i can buy one and now this happening to me. .if flipkart have the proof that they delivered the watch intact with box like i have unboxing video then please share otherwise refund my money. .I have been using flipkart since 2017 and this kind of thing never happened to me, i have bought mobiles, tv, laptop and many more things earlier. .never expected this kind of service..! please help
Order id-OD[protected]
Mobile no.-[protected]
Email [protected]@gmail.com
Nov 2, 2021
Complaint marked as Resolved
Flipkart customer support has been notified about the posted complaint.
Please refund my money. .i have been saving the money for this watch since july..!