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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
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G
Gerald A H
from Hyderabad, Andhra Pradesh
Nov 4, 2021
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I ordered a RealMe GT NEO2 from Flipkart via order OD[protected] on October 21 2021. Delivery took place on 30 October and I got a spanner set inside the box instead of the mobile phone. I took a video of the unboxing so I was lucky to capture this fraud. I raised a return request in flipkart app and flipkart is asking me for id proof with matching address on the order. I provided my driving license but they refused the refund 4 times saying address not matching with delivery address. Delivery was at my rented accommodation but the address in id proof was permanent address. For this reason Flipkart refused a refund of 31990 rupees after sending me a spanner kit instead of a Mobile phone and cheated me. Being a flipkart customer since 2014 and also having ordered iphone 7 from them, I am now being cheated by Flipkart by getting my refund request rejected 4 times.
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    Nayyan
    from Pusad, Maharashtra
    Nov 4, 2021
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    My product still not delivered but in order history... Order is delivered and watch the delivery time 11:59pm all flipkart services close that time ...
    +1 photos
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Nov 04, 2021
    Flipkart Customer Care's response
    Hi,

    Greetings from Flipkart!

    We are sorry for the trouble caused.

    We regret to inform you that we are unable to find any details with the information shared. Hence, request you to share more details about the order ID, along with the registered email ID and contact number to check and assist you further.

    Your kind understanding and cooperation are appreciated.

    Thank you.
    Nov 06, 2021
    Updated by Nayyan
    [protected]@gmail.com
    registratred email id
    My product is red charge luminous battery 200 ah
    Nov 06, 2021
    Updated by Nayyan
    Order ID : OD[protected]
    Nov 07, 2021
    Updated by Nayyan
    No response...
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      P
      prateekshrivastava
      Nov 4, 2021
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      I have ordered a phone with exchange program on Flipkart on 30th October, 2021. The order id is: OD[protected].

      The delivery executive came to deliver
      and pick up the old phone at my address. He confirmed all the checks which are required for exchange and asked me to format the phone. I started the process but the format was taking time. After few minutes, he started saying that he needs to deliver other Zomato orders so he can't wait. He cancelled the order while my phone was booting after a factory reset. He left saying to reorder.

      I have reached out to customer care couple of times. I was assured that my order will be attempted for redelivery.
      Then yesterday I got a call that if i cancel the order I will get 1000 rs coupon or I can wait for few more days for re-delivery. I insisted on redelivery but eventually at night it got cancelled.

      I have wasted so much time in explaining things to customer support but all in vain.

      I have gained nothing but a bad experience with this order.

      I will think twice ordering it again on Flipkart as there is no customer support which actually solves the problem. The delivery executives attitude is not good and are very impatient.
      Flipkart customer support has been notified about the posted complaint.
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        J
        Jay Patidar
        from Jaipur, Rajasthan
        Nov 4, 2021
        Resolved
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        Resolved

        Hi team, please help me to get refund of my money 391 rs. From flipkart as money deducted from my phonepe wallet on 13 Oct 2021 and order not booked by flipkart. After 20 days also I didn't receive my payment. Order id OD[protected] Tokyo Talkies Women Maxi Multicolor Dress, order was placed on 13 Oct 2021 and payment was debited from phonepe wallet but order not confirmed by seller of flipkart and they are not refunding my money please help.

        My name Jay Patidar
        Mob. [protected]
        +3 photos
        Dec 9, 2021
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Nov 06, 2021
        Flipkart Customer Care's response
        We will revert on it.
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          P
          Prahalad900
          from Khammam, Andhra Pradesh
          Nov 3, 2021
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          Hello sir, I purchase iPhone 12 .. my problem regarding mobile is mobile screen was not working properly ..and the mobile was automatically restarting and showing yellow screen.. sometimes touch also not working so I complaint to Flipkart and applied for return the product and the pickup date is 2nd November 2021. Sir still my order was not pick up the day today date is 3 November.. when I call the customer care of Flipkart they saying sir please wait for up to 9 November we will solve your issue .../ Flipkart customer care not helping regarding this problem ...so, I contacting you sir.. help me regarding this.. and the price of it is 53999.. and I provided the invoice below. Choice file section.../ please help me regarding this fastly .. sir . As possible.
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            T
            TJNcheetus
            Nov 3, 2021
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            Address: banglore

            I have ordered a product from flipkart on 3rd oct 2021 as promised by flipkart the product was supposed to be delivered by 4th Oct 2021. Flipkart team failed to deliver the product on time so whenever I called them (around 70 times) asking for the update I didn't got any update from them today - 03rd Nov 2021, after receiving 7 to 8 fake promise date from flipkart I haven't received the product requesting you to kindly help the same as the order is prepaid order.
            Let me know incase anything else is required from my side
            order id - OD[protected]
            Flipkart customer support has been notified about the posted complaint.
            Hi,

            Greetings from Flipkart!

            We are sorry for the trouble caused.

            We regret to inform you that we are unable to find any details with the information shared. Hence, request you to share more details about the order ID, along with the registered email ID and contact number to check and assist you further.

            Your kind understanding and cooperation are appreciated.

            Thank you.
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              K
              kunjai
              Nov 3, 2021
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              I have booked a 43" REALME LED SMART TV with order id OD[protected] on 3 rd October, item delivered on 8 th and the technician came for installation on 13 th October. On the day after opening the package they found the TV was a damaged one. I requested for replacement on the sameday. Now itself item is not replaced. I paid for the product with my credit card and i paid the first emi with13% interest.. i need compensation for the late response of flipkart
              Flipkart customer support has been notified about the posted complaint.
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                R
                Rishi0402
                Nov 3, 2021
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                Flipkart is not delivering my order and is not giving any information and doing nothing to resolve
                Flipkart customer support has been notified about the posted complaint.
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                  P
                  Prabhat Mahantta
                  from Suri, West Bengal
                  Nov 3, 2021
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                  Respected Sir I bought a kurta from Flipkart to use in Durga Puja but requested to change it as the kurta was not fitting. And the replacement kurta was supposed to be delivered on 18/10/2021 but the ekart delivery boy took the item back without coming homestep and And the thing has been canceled today, 03/11/21, after 17 days in the Ekart office, suri birbhum pin-731101. Why for the delivery agency my favorite thing I didn't get in time and couldn't use it. Why I lost faith in a trusted company like Flipkart.
                  My order ID was OD[protected].Mobile No. [protected].
                  Flipkart customer support has been notified about the posted complaint.
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                    A
                    Ashutosh C21Y
                    from Greater Noida, Uttar Pradesh
                    Nov 3, 2021
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                    I want my refund on Realme C21Y as today i have completed 3rd technician visit and this was confirmed by your executive (Jhanvi [soory if spelling is wrong]) that further there will be no technician visit and you will have your refund but now your are saying that we can't process refund as seller is not getting any damage approval by technician. How can a visit of 5 min technician knows my problem of Mic/Speaker ask him to stay for 24 to 48 hours (my 2nd floor is empty) he will surely confirm the problem.

                    Very rude behaviour for plus member till now I have never returned any product so this means there is some serious problem in this phone that's why I am returning it.

                    Call me only if you are okay to approve my refund request don't make call to say "please visit to nearest authorised service centre" why would I visit if i have taken this from your website and what's the problem you have to take the phone and refund my money.
                    Flipkart customer support has been notified about the posted complaint.
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                      M
                      Md Arkam9319
                      Nov 3, 2021
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                      Hey, kindly resolve my issue which is occurring while ordering any of the products from fipkart...
                      Kindly resolve this problem as soon as possible..
                      My Flipkart contact no.[protected]
                      Flipkart customer support has been notified about the posted complaint.
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                        P
                        Pawanumap
                        from Amravati, Maharashtra
                        Nov 3, 2021
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                        Address: India
                        Website: www.flipkart.com

                        I order real me narzo 30 mobile, cost 10999, on 29 October 2021 and refund date given to me by flipkart is 2 November 2021 and for some reason I cancel it, and they said my refund is initiated by seller, , order id is OD[protected]
                        And refund id is CR21102912340124229600104
                        And transaction reference is Pzt[protected]EG90J01
                        But in my band there is no credit my refund following up with flipkart daily but no proper response. No update or no resolution and closing the issue without any resolution. Further, I enquired with ani bank as well and as per their response, there is no refund initiated as such from the flipkart. Kindly, consider the issue and resolve it as early as possible.
                        Flipkart customer support has been notified about the posted complaint.
                        bro u get refund or not please reply, same thing happened with me, please reply.
                        Pawanumap's [Complaint's author] reply, Nov 5, 2021
                        Bro I got my refund, , don't worry u also got your refund, , i scared but after 1 day when I complaint to consumer forum i got my refund
                        Pawanumap's [Complaint's author] reply, Nov 5, 2021
                        Please write as I write, everything
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                          P
                          Pawanumap
                          from Amravati, Maharashtra
                          Nov 3, 2021
                          Resolved
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                          Resolved

                          Address: India
                          Website: Flip kart .com

                          I order real me narzo 30 mobile, cost 10999, on 29 October 2021 and refund date given to me by flipkart is 2 November 2021 and for some reason I cancel it, and they said my refund is initiated by seller, , order id is OD[protected]
                          And refund id is CR21102912340124229600104
                          And transaction reference is I Pzt[protected]EG90J01
                          But in my band there is no credit my refund following up with flipkart daily but no proper response. No update or no resolution and closing the issue without any resolution. Further, I enquired with ani bank as well and as per their response, there is no refund initiated as such from the flipkart. Kindly, consider the issue and resolve it as early as possible.
                          Nov 3, 2021
                          Complaint marked as Resolved 
                          Sir I many time call flipkart customer care but not good response from thet side, , flipkart take my money, , no refund only said from us we initiated but actually no money credited please help
                          Flipkart customer support has been notified about the posted complaint.
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                            M
                            Manoharpote
                            from Jalna, Maharashtra
                            Nov 3, 2021
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                            Address: Gundewadi ta dist jalna

                            मैने जो ऑर्डर किया था फ्लिपकार्ड पे इन्वर्टर लिंबुनीच बॅटरी हो डिलिव्हरी नही हुआ है लेकिन वहा पे दिखा रहा है डिलिव्हर हो चुका है ऐसा कैसा हो रहा है मुझे अभी तक कोई भी नही मिला पेमेंट हो चुका है 15 दिन हो गये उसको अभी तक मेरा सामान डिलिव्हर नही हो चुका हररोज कॉल करू तो कस्टमर बोलते है चोवीस घंटे रुको ऐसा करते करते पुरे 15 दिन हो गये लेकिन मुझे कोई जवाब नही मिला मे ग्राहक मंच मे जाके कंप्लेंट करने वाला हो
                            Flipkart customer support has been notified about the posted complaint.
                            Nov 03, 2021
                            Updated by Manoharpote
                            एक तो मेरा सामान मुझे डिलिव्हर करो नही तो मेरे पैसे मुझे वापस करो
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                              N
                              NikitaChhabra
                              Nov 3, 2021
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                              I have not received my order OD[protected] for which I paid rs. 3299 from my debit card. The app shows the product is delivered but I have not received it. It did not even show the tracking id or any shipment details in the app. I have already made complaint to flipkart but no actions have been taken by them. They say product is delivered maybe to a wrong address. I want my money back. It has been more than 10 days I made the complaint.
                              Flipkart customer support has been notified about the posted complaint.
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                                S
                                Shivam100
                                from Kolkata, West Bengal
                                Nov 3, 2021
                                Resolved
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                                Resolved

                                I have ordered pre paid the Luminous Battery on Oct 5th 2021. It is not delivered to me and track show that already delivered on 7th October 2021. I have raised complaint and call minimum 49times and also call also received but no one has given solution and information about my order. Flipkart is fake now and doing cyber crime..
                                My order I'd is OD[protected]
                                Dec 10, 2021
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 04, 2021
                                Flipkart Customer Care's response
                                We will revert on it.
                                Verified Support
                                Nov 04, 2021
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  PankajSingh77
                                  from Kolkata, West Bengal
                                  Nov 3, 2021
                                  Resolved
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                                  Resolved

                                  Website: www.flipkart.com

                                  Escalation for order ID: OD[protected], in which i have'nt received one item, which was in offer for Rs.18/- iwith Free delivery, if purchase value is 1200.
                                  To avail this offer i have purchased 16 items worth Rs. 1227/-, but unfortunately, i havent received the above mentioned item.
                                  Need appropriate action to avoid this type of fraud activities/sell in future, so that customer should not get cheated.
                                  Nov 5, 2021
                                  Complaint marked as Resolved 
                                  Not Resolved.
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 04, 2021
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Nov 05, 2021
                                  Updated by PankajSingh77
                                  Not Resolved Yet.
                                  I didnt receiived the Item yet.
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                                    Niraj 90100
                                    from Bhilwara, Rajasthan
                                    Nov 3, 2021
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                                    Address: Bhilwara
                                    Website: Flipkart. Com

                                    Iam order a phone from Flipkart I received my phone and unbox a phone I see a fully damaged my phone not working bu
                                    Flipkart customer support has been notified about the posted complaint.
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                                      A
                                      Abhishekjana
                                      Nov 3, 2021
                                      Resolved
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                                      Resolved

                                      Dear Sir,

                                      Please Cancel GST No And Pan Card
                                      Seller Detail
                                      GST No 24BHSPN7698M1Z4
                                      PAN NO BHSPN7698M
                                      Address:
                                      NASIT BHAUMIK PRAVINBHAI
                                      87, 2, Mohandeep Society, Dabholi Char Rasta, Katargam, Surat, Gujarat, 395004
                                      This seller is frought with customer.
                                      My order is OD[protected]
                                      Seller send missing product ( a sall still handi worth rs.20 to Rs.20) and flipkart courier man not agree to replace my product. I want to refund my money my money rs.599/-
                                      Nov 11, 2021
                                      Complaint marked as Resolved 
                                      money received
                                      Flipkart customer support has been notified about the posted complaint.
                                      Nov 03, 2021
                                      Updated by Abhishekjana
                                      i want to know current status about Incident: IN[protected]
                                      Nov 03, 2021
                                      Updated by Abhishekjana
                                      i refund my money rs.599
                                      Nov 03, 2021
                                      Updated by Abhishekjana
                                      Dear Sir,

                                      Please Cancel GST No And Pan Card
                                      Seller Detail
                                      GST No 24BHSPN7698M1Z4
                                      PAN NO BHSPN7698M
                                      Address:
                                      NASIT BHAUMIK PRAVINBHAI
                                      87, 2, Mohandeep Society, Dabholi Char Rasta, Katargam, Surat, Gujarat, 395004
                                      This seller is frought with customer.
                                      My order is OD[protected]
                                      my odrer was 5 pice handi worth rs.599
                                      Seller send missing product ( a small still handi worth rs.20 to Rs.20) and flipkart courier man not agree to replace my product. I want to refund my money my money rs.599/-

                                      Nov 08, 2021
                                      Updated by Abhishekjana
                                      i want to know current status about Incident: IN[protected]. refund my money. i have not received yet my money
                                      Nov 08, 2021
                                      Updated by Abhishekjana
                                      I want to know status of Incident: IN[protected].
                                      I have not received yet my refund.
                                      flipkart did not block this seller as per detail below.
                                      GST No 24BHSPN7698M1Z4
                                      Pan no. BHSPN7698M
                                      NASIT BHAUMIK PRAVINBHAI
                                      87, 2, Mohandeep Society, Dabholi Char Rasta, Katargam, Surat, Gujarat, 395004

                                      *******I think flipkart is help to seller for frought with customer
                                      Nov 08, 2021
                                      Updated by Abhishekjana
                                      Flipkart customer support executive team is very careless .
                                      the told me on 02.11.2021 my money will be refund on 06.11.2021 . but i have not received yet my complaint id was Incident: IN[protected].
                                      but today i called to customer care . and customer care executive create a new complaint id and told me Waite up to 11.11.2021.
                                      they not confirmed yet when flipkart will refund my money.
                                      Nov 08, 2021
                                      Updated by Abhishekjana
                                      flipkart customer support executive team is very careless .
                                      they told me on 02.11.2021 my money will be refund on 06.11.2021 . but i have not received yet my complaint id was Incident: IN[protected].
                                      but today i called to customer care . and customer care executive create a new complaint id and told me Waite up to 11.11.2021.
                                      they not confirmed yet when flipkart will refund my money.
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                                        VMPatil
                                        from Nanded-Waghala, Maharashtra
                                        Nov 3, 2021
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                                        I have placed a prepaid order on 8th October 2021 worth Rs. 41050 (OD[protected] for Apple Ipad. It was supposed to be delivered on 13th October. However, even after almost a I have not received the item. We tried to raise our issue through various ways (customer case, social media), but issue is not yet resolved. May I request the Consumer Forum to resolve the issue.
                                        Flipkart customer support has been notified about the posted complaint.
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