Flipkart Complaints & Reviews

Dear sir, I have ordered Luminous Inverter battery 150 AH in flipkart on 7th OCT 2021 with order id:OD[protected] which is a prepaid order. And on 7th Oct there is no tracking ID but showing the product is shipped even till 20th Oct. The screen shot of the same has been saved then for future.As i have belief on flipkart that the product will any how be delivered on 23rd oct as in image attached or may get delayed. But on 23rd night its updated that the product is delivered on 14th oct itself . THis is ridiculous that updating on 23rd oct that the product is delivered in 14 oct. I had raised the issue on flipkart on 24th oct. The complaint has been forwaded to the concerned team by the customer care executive and its been told that the issue will be solved by 28th oct. But i didnot receive any call regarding this till 28th oct and on night they have updated that the issue will be solved by tommorrow. Yesterday also the issue is not solved. When i request a call back by raising the complaint they are just telling the team is working on it. But the team never called me and gave any update.

So i request either to deliver the product or refund the amount as soon as possible

We ordered a Titan Analog Watch for Rs. 1556/- from the Flipkart App but instead received a duplicate Product in the Titan Watch Box. It was an old weary and a very Cheap Watch.

I ordered a laptop with 6 months emi on 10 October 2021 for rs 55535/- but now that its time to pay the first month emi the amount is rs 9888 which would be rs 59328 for 6 months please look into this issue. Customer service is not helping me because my account is blocked for multiple return requests with another order. I m getting charged rs 3793 more than the promised amount and the problem is not with the bank because Flipkart charged this amount

Order id : OD[protected]
I ordered my macbook air m1 256 gb on 5th oct 2021 and received the product by 10 oct 2021 and after few days while using mac i notice the on keyword button is not responding a lot of times so i requests flipkart for replacement as it is manufacturing defect but deny to replace the product after calling several of time .

I ordered my macbook air m1 256 gb on 5th oct 2021 and received the product by 10 oct 2021 and after few days while using mac i notice the on keyword button is not responding a lot of times so i requests flipkart for replacement as it is manufacturing defect but they deny to replace the product after calling several of time .

I want to inform that I had placed an order for refrigerator Samsung 324 l on 16.10.2021 bearing order ID OD[protected] which was deliver through Delhivery courier service and product was reached at Solan on 18.10.21. representative of delhivery courier call for delivery on 20.10.21 but didn't delivered product while we are waiting for it. I call back to him there time but he didn't pick up my call. I waited 22.10.21 at 1400hrs. But call call received for product. After that I booked call many times for delivery my product but no satisfactory answered found. they only told that our specialist are working on my issue and they will contact me. But till now on one contacted me. All your help centre team and chet team is sitting only mislead customers not resolved issues.
Now I want my money refund with 14% compensation. Who will pay this compensation your flipkart, seller or courier service you should decide.

The geyser is having rattling sound from within and the fit and finish isnt upto my liking.I want to return the product, but they are providing a replacement.

Could your please add some value to your prime customer?

As promised time to deliver my product was 24th of October 2021 after moved to 26th and today 29th but still not delivered. Keep requesting call back service rom customer care but no help.

I bought a Gionee Max Mobile on 26.10.2021. After Insert SIM, at the time of operating mobile display blinking. I requested for replacement . They rejected. How i will return the product. Either return or Refund money Rs 6299/-
Please help.
Order OD[protected]

Myself Soundarya. Here is my concern.
While applying for loan I noticed my Cibil score is low due to IDFC over
due amount I have contacted bank and they clearly mentioned the due amount
is from Flipkart. From records its mentioned that the loan was approved on
04/11/2020 and I dont have any details of this on my records.

I have been contacting Flipkart customer support the
whole day and they mentioned as there are no overdue amount on my account
and there was no proper response regarding loan amount.
With out any interference because of this over due amount my Cibil score is
reduced I want to take this on high priority and close this over due amount.
If you dont take proper action Im going to sue you guys.

Product not delivered only status updated as delivered.

Promise Delivery date provide 22/10/2021 by Flipkart but whole day it is showing it will be delivered today (22/10/2021). But no product delivered by Flipkart/Your Courier Partner. Only Status updated product delivered on 13/10/2021 11:59 PM.

I am facing same issues with my another oders

Order id -

OD[protected] Amount- 10, 757/-

OD[protected] Amount - 10, 889/-

OD[protected] Amount - 11, 519/-

Total Cost of all products is approximately 34, 000/-

There is no tracking id, no courier name, no product travel history, no time for out for delivery.
Please provide my product/ refund.

I have ordered a msi laptop GF 65thin
core i710th gen from Flipkart on 3rd of Oct using credit card. Till date, I have not received my order. I have complained to flipkart several times. Each time, they gave a resolution date but nothing else. No revert from Flipkart side, nor any visible action to me. All my other orders from Flipkart, before and after this one has been delivered on time, except this one.

I ordered a Samsung EVO plus 500GB SSD Order ID - OD[protected] from FLIPKART on 2nd October 2021.
It was shipped along with two other products in the same package. When I opened the delivered package, I found only two products and this SSD was missing. I raised multiple refund request but it was rejected by the seller saying insufficient documents recieved despite I've sent all the related ID card they've asked for. And called customer care more than 50 times.
Now they denied to log the return request because of policy.

I request you to investigate the matter and do the needful.

Flipkart is running a scam now.

I've purchased a mobile from flipkart app on 02.10.21. And product was received on 04.10.21. When unboxing that product was missing in the package. I've raised complaint to flipkart on same date for missing product. After few days I was seen that refund is cancelled. Again I've raise complaint for refund or resolution but same again. Refund cancelled upto 5 times. After that flipkart customer support executive giving date 18.10.21 day to day increase date and up to till date not solved my issue and also my flipkart account is blocked by flipkart so from last 12 days I can't able to login my flipkart account.

My flipkart mobile number [protected] is blocked because of high number of returns. It was mine 3 years old account so obviously I had ordered lots of product in 2-3 years . If there is High number of orders then obviously there is high chances of product faulty that's why there is high number of return/replacement. I'm a loyal and old customer of flipkart but they did injustice with me 😔. They don't take care of their old customers. Also they didn't mentioned anywhere about how many return or replacement are allowed... Also they didn't gave any warning

Dear Sir,

Kind Attention: - Grievance Officer, Flipkart company.

Ref: Regarding not responsible for registered complaint-customer care-letter dated on[protected] & 24.10.2021.

Sub:-Reminder Letter for regarding not responsible for registered complaint –customer care and not replacing the Nilkamal Beaumont Engineered wood TV entertainment unit damaged by your technician during installation.

In continuation of our complaint letter dated on[protected] &[protected].. As per your reply letter that you have assured to update and solve the problem within 24 hours as on[protected] and[protected]. As per your company's peoples phone conversation, phone message and letter written by your flipkart people to me, you have not given any replacement of the material or refund the amount to me till date 29.10.2021,

I had a phone call from no [protected].who name was Kusumanam and she told me that she was the executive supervisor calling from the Flipkart Company. She said that the unit will be replaced within three days. I had another phone call on[protected].from Flipkart Bangalore no- [protected], He told me that the flipkart technician will come to uninstall it within 24 hours and after uninstallation is done, it will be replaced.

And also I got a text message from your company regarding technician details and his phone number. The technician called me on 22.10.2021.he told me that he will come for uninstall on[protected].But, he called me on 23.10.2021 at 7.50.pm. he told me that he won’t come for uninstalling and repacking Because of technician visit program has been cancelled by the Flipkart. I could not understand why you have sent such a message to your technician who was assigned by you, it seems to be duped customers in the name of customer services. Because I made a compliant more than 15 time still you have not given any solution to me, I had phone call from [protected], she said that the issue can solve within[protected].Again The technician called me on 29.10.2021.he told me that he will come for uninstall today .But, I received a message that the item has been closed based on supported by technician. but the technician has not come to visit our place how can you closed the issue.so it seems to be cheated mi. have all communication records like phone call, messages, etc.. by Flipkart. I can produced to consumer protection council.

This issue has been originated by your company technician and customer care people during installation of the unit, which it is absolutely not from the customer end. Even though, here I have complained many times as per your customer care people instruction. All complaints details and text messages from your customer care are given below. I can also give reference of your customer care all SMS and phone call records to anywhere.

1. Case Id-FLIN-12OTP5-VQJ26G-3YWQ88-QON8H9R-date[protected].

2. Case Id-FLTN-ACIHA4-00KINR-68EDHE-TONYDYO-date[protected].

3. Case Id-FLTN-68R58F-RDR4IQ-432RWH-R22PPD1-date[protected].

4. Case Id-FLIN-3KHJE8-AV0KQC-4FGQ2W-89UYDW6-date[protected].it will be done by[protected].
5. Case Id-FLAN--ADY101-7XTGCL-NOFDRD-TMH8QPW-date[protected].
6.Case Id-FLTN-A5ZEPP-24170X-R68TD8-07MDJCA-date[protected].

In this above reference case Id how many times your people have given false information and assurance to customer, how can I believe the flip kart products and your customer service, I hope that the Flipkart Company has been misleading or false advertisement or false information regarding quality and price of goods and their customer service. It is a grievance of your goods and service issue. You are required to kindly look into this issue and give priority to this issue. If you have not replaced the unit or refunded my amount within 24 hours', I am compelled to take further legal steps as per bill 2019 in this regard.

Thanking you

Yours

Rajeshkann.KP

[protected].

I am playing flipkart games since 2020. I play guesswhat almost everyday. Likewise i played the 27th and 28th of october 2021. I won 250 gems both the day. But the gems does not credited in my account. My mail id: [protected]@gmail.com. Kindly look into it

I ordered: Intel Core i9-9900KF 9th Generation Desktop Processor which is priced around 30999 after discount.

the delivery boy delivered the item today and left. Once I opened the processor. I found Intel Dual core processor instead of Intel i9-9900KF processor. Intel Dual core is priced 1000rs and Intel i9-9900KF is priced 30999.

When I called for return, they said it is in process. wont send the return pickup.

Order number: OD[protected].

It would be of great help. If You could give me Intel i9-9900KF processor, the one I ordered or refund.

Digish A D

Subject: Complaints of the defect identified on the laptop purchased from Flipkart.
ORDER ID OD[protected]

My name's RAHUL MURALI
I have purchased a laptop, Manufactured by Acer, from flipkart.

I have ordered the product on 14-october-2021 and delivered on 16-october-2021.

Unfortunately the product has found with a defect on the display. Hence, i have raised the requested to return the product on 16-october-2021.

Flipkart has chartered a technician visit to troubleshoot the product on 19-october-2021. But, the technician (Mr.Anand V.C) wasn't attending the telephone calls from my side. Upon the second technician visit request & several complaints from me, another technician (Mr.Antony Anson) visited the product on 25-october-2021. After the visual inspection of the product, he has agreed to me that there's a screen bleeding on the display of the laptop. But, despite being agreed on the technical inspection about the defect, the technician has reported to the Flipkart as the product doesn't have any defects. In addition to the above attempt, i have raised another return request to flipkart and they've arranged another technician visit, which was scheduled for today(29th- October-2021), but received a disappointing response from the technician (Mr. Mohammed Asif) that he doesn't received any notification from flipkart and he warned me not to disturb him with any telephonic conversation. This is not a good practice and it's not tolerable.

I've been waiting for this product from 14th-october-2021 and still I'm being treated badly from the Flipkart team, even after spending more than 1 lakh Rupees for the laptop. I don't think these kind of approach would add any value in Flipkart's future business. I hope the Flipkart management would seriously look into this matter to find a prompt solution.

The following documents attached with this mail would be self explanatory for the concerns raised.
1.Details of flipkart return policy
2. Telephonic call records with the technician.
3. Photo of the defects identified on the display of laptop.

As a frequent customer of Flipkart, I'm deeply disappointed on the product quality and the service response s from Flipkart side.

I hope Flipcart would consider my request to replace the product or refund the money at the earliest.

Delivery Problem.

More Time Chnge the Date But Product Not A Delivered.

Order Date -3/10/21.

Present Date -29/10/21.
But Product Not A Deliverd