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Flipkart Complaints & Reviews

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Updated: Dec 26, 2025
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G
gaurav nihichlani
Nov 2, 2021
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Address: andhra pradesh
Website: www.flipkart.com

I have ordered Phones From Flipkart, they deduct my payment, But I did not get My product, nor they made a refund In my account, I sent them a proof of bank statement, Still the issue is not resolved
+3 photos
Dec 8, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 04, 2021
Flipkart Customer Care's response
We will revert on it.
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    Kiranprabhu
    from Chennai, Tamil Nadu
    Nov 2, 2021
    Resolved
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    Sir on 14 October 2021 I received a damaged samsung refrigerator and continuously 3 times they replaced with damaged product and 4th time they have opened the product before bringing to my home and found it as damaged and cancelled themselves. I raised for return on 3 rd time itself but the customer care told me to wait 24 to 48 hrs and today nov 2 2021 I received the msg that they have cancelled and won't give me refund. This was all under process and no one is coming to take the product back after rejecting also. The driver who brought the fridge 3td time said me his vehicle is small and will come next day to take the return. Now what shall I do. Tomorrow 3rd November my EMI ll get deducted. Kindly help me.
    Dec 8, 2021
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Nov 04, 2021
    Flipkart Customer Care's response
    We will revert on it.
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      A
      Avinash k813
      Nov 2, 2021
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      Website: Flipkart

      I have ordered grocery for diwali, it was to be delivered on oct 30 between 7 to 1pm .the product delivered message received by my phone on oct 30 10am, but product was not delivered neither I received a call from delivery boy.when I called him he said tumhe to saman se matlab hai na mil jayega..I waited till 5pm but no response.then I called flipkatt customer care they give me a date of 8 Nov.i called them multiple times to find a solution before diwali but they only give same answer we are doing best...I am using flipkart from past 7 years but not have faced such difficulties during festival time, this is total a case of mental harrasement and ignorance by such a big company.flipkart has made my festival worst and neither they are interested to my complaint..I think will not by anything from flipkart by early payment...mob no [protected] mail- [protected]@gmail.com
      +1 photos
      Dec 4, 2021
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Nov 03, 2021
      Flipkart Customer Care's response
      We will revert on it.
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        S
        Sreeghosh
        Nov 2, 2021
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        Address: Flipkart
        Website: Flipkart company

        Flipkart stated that they refunded my 2524rs but I haven't received the money yet.
        And moreover they're just ignoring.
        Even after placing call back or contacting via social media ( Facebook Messenger) they are not replying ..
        Kindly help me out
        Flipkart customer support has been notified about the posted complaint.
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          Vaibhavmc
          Nov 2, 2021
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          I have created flipkart account two years back with a mobile number few months ago i lost my mobile phone and the number.

          The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
          Please do suggest me to update my new mobile number to my flipkart account.

          Old number- [protected]
          New number- [protected]
          Flipkart customer support has been notified about the posted complaint.
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            S
            Suhail5346
            from Ernakulam, Kerala
            Nov 2, 2021
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            Address: Maliakkal house nettot kochi Ernakulam 682040

            I have purchased a product called Nova trimmer from Flipkart. Since the product was damaged I returned the product back to Flipkart and they have not refunded my money. I have contacted their customer care and raised many complaints regarding this issue and they are telling me that the amount is refunded into the bank account but when I visited the bank and checked the bank statement it is clearly showing that the amount is not refunded by Flipkart. It's been 2 months since I'm trying to get my refund amount. kindly help me to solve this problem.
            Flipkart customer support has been notified about the posted complaint.
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              Y
              Yeshvanth L
              Nov 2, 2021
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              Address: Jayalakshmi Layout, Defence Colony, B Narayanapura, 11 & 12

              Product not delivered but status says delivered
              I'm waiting 6 days for solution, every time you guys ask me what is the concern with out providing me answer

              Please provide me solution

              I dint receive call from delivery executive and dint receive otp message how come delivery status says product delivered?
              +4 photos
              Nov 9, 2021
              Complaint marked as Resolved 
              15 days of continuous calls and messages to flipkart customer care, they have refunded amount. Thank you
              Flipkart customer support has been notified about the posted complaint.
              Nov 02, 2021
              Updated by Yeshvanth L
              Order ID: OD[protected]
              Nov 02, 2021
              Updated by Yeshvanth L
              Address:
              Yeshvanth L #11 & 12, 9th cross rd, jayalakshmi layout, defence accounts employees layout, B Narayanapura B Narayanapura, opp Mulkattamma temple Bengaluru - 560016, Karnataka
              Nov 09, 2021
              Updated by Yeshvanth L
              Finally amount got refunded after 15 days.
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                Pathan Parveen
                Nov 2, 2021
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                Resolved

                Recently I have purchased Whirlpool washing machine which I got was different on size from the mentioned details. I have requested the return request but they rejected it without mentioning the reason for rejection. I again raised the request and the result is same. Finally after some time when I tried to login into my account it is showing it as blocked. I contacted the customer care but I no response. Now I need to pay the Flipkart Pay later bill as it is pending on 05/11/2021. If I haven't cleared it then it will effect my CIBIL score. I request you to unblock my account or provide me with the alternative to pay the bill. I don't want to pay any penalties or something like that.
                Aug 22, 2023
                Complaint marked as Resolved 
                Company has sent link to clear the dues but they have not unblocked the account
                Flipkart customer support has been notified about the posted complaint.
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                  D
                  Devil vamshi
                  Nov 2, 2021
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                  Address: 9-10-84/63 balapur

                  Today resolve the problem other wise replace the product
                  Flipkart customer support has been notified about the posted complaint.
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                    S
                    SIDESH NAIK
                    Nov 2, 2021
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                    I have vouchers worth 16k, they have blocked my account
                    Flipkart customer support has been notified about the posted complaint.
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                      D
                      dr.shalu Singh
                      Nov 2, 2021
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                      I have ordered 6 items of ridhan 214cm blends door curtain on 17th October 2021 of price 698 rs each total amount 4188 rs by flipkart but recieved only one item on 21st october 2021
                      I have raised complaint and refund request again and again 5 times my refund request rejected till date I don't get any solution of my problem I hv contacted flipkart customer unit many times but not getting solution.
                      Not getting solution even after complaint
                      Flipkart customer support has been notified about the posted complaint.
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                        K
                        kak1
                        from Hyderabad, Telangana
                        Nov 2, 2021
                        Resolved
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                        Resolved

                        I Ordered Furn Master Wood Portable Laptop Table & Order no OD[protected] Dt: 18/10/2021,
                        Received the Product on 28/10/2021 & kept Return on same day.

                        Your executive had mentioned that product mismatch on 31/10/21.
                        I didn’t open your package from damaged cover only i sent Photos to You & your executive didn't visit my place,
                        how he is telling product mismatched?,
                        Have you sent me Wrong Product?.
                        +2 photos
                        Nov 2, 2021
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
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                          1
                          1994Abhi
                          Nov 2, 2021
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                          Hello
                          I have ordered a Dell Vostro core i5 11thGen with Order ID - OD[protected]
                          I have ordered from
                          PETILANTE Online & We have received billing from Indospirit Private Limited.
                          But when I the received parcel and opened it in the place of the laptop I have received the almond packet inside the box. Exactly different from what I ordered and what is mentioned in the product details.
                          +2 photos
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 03, 2021
                          Flipkart Customer Care's response
                          We will revert on it.
                          Nov 13, 2021
                          Updated by 1994Abhi
                          Any update on my complaint, It's been more than 10 days, no response from the Flipkart site.
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                            Order ID: OD[protected]

                            On 17th October 2021, I ordered Lotus Herbals Combo worth Rs 1699 which was a prepaid order. The product was delivered on 28th October, 2021. I ordered for a combo of two Creame and one serum. Out of the three I received only one product that too was in a used condition. I immediately complained the customer service and they told me that I will get the refund of the same and they told me that...
                            +4 photos
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                            1994Abhi
                            Nov 2, 2021
                            Resolved
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                            Resolved

                            Hi Team,
                            I have ordered a Dell Vostro core i5 11thGen with Order ID - OD[protected]
                            I have ordered from
                            PETILANTE Online.
                            & We have received billing from Indospirit Private Limited.
                            We have called customer care regarding the misrepresentation & doing wrong sales but they denied that they can't do anything.
                            We want our money back as it's a false way of doing sales.
                            Enclosed screenshot for reference.
                            +2 photos
                            Dec 13, 2021
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 04, 2021
                            Flipkart Customer Care's response
                            We will revert on it.
                            This seller sell Refurbished product in the name of Name I also purchased stuck my money Dec 11 and no solution
                            Brand Also tell it's New with some invalid Reason
                            Please I verified and know how it cheat with who are involved but our system not do anything
                            I think you complaint on ... Site but they told 45 days for Resolution instead Brand updated warranty.
                            They all act like help but can't help and say company Terms and conditions. 😞
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                              M
                              MISTRY SANDIP
                              Nov 1, 2021
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                              Resolved

                              Address: 19, Nandanvan bunglow, bedside Chandan party plot, behind Gujarat High court, kargil petrol pump,Sola,

                              Prodect model missmatch recived and pack6are worst. I requested many times in cu6care but not answered properly
                              +4 photos
                              Dec 13, 2021
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 04, 2021
                              Flipkart Customer Care's response
                              We will revert on it.
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                                sanju23050
                                from Mysore, Karnataka
                                Nov 1, 2021
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                                Resolved

                                Flipkart blocked my account 2 years back and i tried contacting flipkart to unblock my account for which i didn't receive proper response from them.
                                It is flipkart's responsibility to close my Flipkart Pay Later option as well when they blocked my account which they failed to do.
                                I didn't had any pending payments in flipkart pay later so i thought the pay later option and loan account from IDFC bank might have closed.
                                But IDFC First bank are charging me interest from 2 years and now the loan amount is around Rs.13500 which is also reflecting in my Cibil Report and they have also wrote "written off" in my report. My credit score has been reduced from 760 points to 500 points from which i'm not able to take any loans from any of the banks.
                                IDFC First Bank has not sent me a single mail or message about the loan amount, directly they have updated pending loan amount in the Cibil Report.

                                Please Flipkart and IDFC First Bank help me and resolve the issue as early as possible.

                                Name: Sanjay
                                Ph no: [protected]
                                mail: [protected]@gmail.com
                                Dec 10, 2021
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 04, 2021
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  V
                                  varsha@03
                                  Nov 1, 2021
                                  Resolved
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                                  Resolved

                                  CTF 3-Oct-21 FLIPKARTINTERNETPRIV
                                  Has been mentioned while deducted money from the account without any OTP .
                                  I have not been notified . All of a sudden amount "5104" has been deducted from my axis bank account.

                                  Please return my money
                                  May 13, 2023
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
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                                    Kunchepa
                                    Nov 1, 2021
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                                    The amount has been deducted from my Bank account, rupees 12, 899.
                                    in the name of "FLIPKARTINTERNETPRIV"
                                    Flipkart customer support has been notified about the posted complaint.
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                                      ANUPAM SHAGOUR
                                      Nov 1, 2021
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                                      I have lost access to my of old flipkart registered mobile number because of which i am unable to recieve OTP on my previous number and hence i cant update my account to new number. Please help me @flipkart
                                      Flipkart customer support has been notified about the posted complaint.
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