Flipkart Complaints & Reviews

I ordered a Puma White sneakers for 1500 rupees on Flipkart and I was delivered ab entirely different item. A pant has been delivered. The delivery guy clicked delivered on his phone before I come outside of my house and he got the money from me and said me to give return product request on Flipkart app itself. I did what he said and my request has been rejected. I have talked to their customer care people 3 times and now no one is calling me back or helping me with replacement or refund. Extremely disappointed on Flipkart and it's my first worst experience with online purchase in this 6 to 7 years

Customer support persons not support to communicate with me. They are not properly answer my problem, without any reason they are rejected my return order.not agree for return my phone because he did not check my phone clearly and misbehave with me not agree for my complained hear and very rudely talk with me.

i request need my product change otherwise return my money back.

Purchased a product from flipkart but it was defective and totally defected.

I ordered one NASHER MILES Mumbai check-in Luggage, which i recived on oct 2nd 2021 and it was broken/damaged. I raised the request for return, So they promised for pickup on 18th oct 2021, which has not been done, again I raised the request for return, then I have ben informed that pickup will done on 27th oct 2021 but I didn't received any call no updates on it. I called the cc 20-30 times no resolution has been provided. Now some are saying it will be done by 29th oct and some 6th November, I called cc and informed them that I will be leaving my place on 4th of nov, they are not doing anything on it. No pick up has been done yet, I am very tired of following them and it is really making me feel so pathetic and regretfully that I I have ordered this product from flipkart. The service of flipkart is so worse that I cant take there excuses any more. Not a single customer care executive provided me help, even they were so rude, they scold me for keep following up. They are only wasting my time, They are keep convincing me and always giving me new dates. They talk very rude. They are doing there work at all. I have many things to share about CC but, After this some one will definitely lose his/her job. After this I will make sure that I will uninstall the application and will never use it again.
Return ID-[protected].
The product cost me- Rs. 3099/-

My name is Priya.

I order 47 items in Flipkart Grocery. Of this only 41 items was delivered and one was wrong among that 41 items. So ultimately only 40 items were correct. I have tried to return saying item was missing in the Flipkart app. But, it says it is delivered and ask to contact customer care. On clicking on the link, when I fill details and submit request, it said unable to process.
On calling customer care also, it was automated voice asking to enter numbers. When I did that, it said they will reach back in 48 hours.
But issue is not resolved.

My brother book tshirt from flipcart app then pay advance, and for payment conformation call on flipcart customer care after that 81000 debit from his account

Delivery Executive not picked my phone and not agree for replaced my phone because he did not check my phone clearly and misbehave with me not agree for my complained hear and very rudely talk with me.
i request need my product change otherwise return my money back.

Hello sir my name is akil akhtar i am from kashipur uttarakhand. Fraud happened with me. And this fraud has been done by Flipkart and Jeeves together. After committing fraud, now neither of them is ready to take responsibility, what happened to me is written below.

My claim id for Jeeves is: CLCMC[protected]

My problem is for this flipkart order id:
OD[protected]

I have purchased redmi note 8 pro on 18 October 2020 with *1 year Complete Mobile Protection plan*

Flipkart already mentioned in Complete Mobile Protection "if we can't repair it, we will replace it"

Now my phone has been accidental damage, but flipkart and Jeeves Not replacing To My Phone.

So Please give me a full refund or replacement of this product as promised by Flipkart. Because Jeeves's terms and conditions do not provide replacement or full refund, but Flipkart states that if the phone is not repaired then we will give the replacement, as shown in the screenshot below. I don't have complaint with Jeeves, I have complaint with flipkart. Because Flipkart has written that if the mobile cannot be repaired then we will give replacement whereas Jeev says that we cannot give full refund or replacement under any circumstances.

I am troubled since 7th September 2021 because of this problem. I have also complained to the customer care of Flipkart many times but all the customer agents of Flipkart send my problem to the Concern team, then I get a call from the Concern Team and they say that we cannot do anything in this regard Jeeves only will help. But jeeves says that we cannot give full refund or replacement because our terms do not have replacement or full refund. Whereas on Flipkart it is written that "If we can't repair it, we will replace it"

My All Complaint id in Flipkart customer care

All Incident id of my 1 Problem.

1.IN[protected]
2.IN[protected]
3.IN[protected]
4.IN[protected]
5.IN[protected]
6.IN[protected]
7.IN[protected]
8.IN[protected]
9.IN[protected]
10.IN[protected]
11.IN[protected]
12.IN[protected]
13.IN[protected]
14.*IN[protected]*
15.*IN[protected]*
16.IN[protected]
17.IN[protected]
18.IN[protected]
19.IN[protected]
20.IN[protected]
21.IN[protected]
22.IN[protected]
23.IN[protected]
24.IN[protected]
25.IN[protected]
26.IN[protected]
27.IN[protected]
28.IN[protected]

But my problem not solved of this id.

So i need full refund or replacement from flipkart because replacement is promised on flipkart and not in jeeves terms.

It is clearly written in the terms of Jeeves that if your mobile is not repaired, then you will be given a refund of 80% to 60%. But full refund or replacement will not be given. This means that Flipkart has cheated us whereas Flipkart should not do this. I strongly appeal to flipkart to give me replacement or full refund as promised by flipkart. I am expecting good response from flipkart, Thank You

Respected sir/medam
I am a valuable plus member for u
I would like to inform that while placing the orders transactions declined. It shows the message as "Transaction declined on the basis of risk checks". So many times I have contacted the customer care but of no use. My self so many times I have tried to resolve the issue like uninstall the app and reuse, tried in laptop and systems to place the order. But there is no use....

Wrong pick up and refund is not complete

I lost my old phone number few year ago so I want to change my registered number in flipkart accounts without otp

I made a due payment of Flipkart Pay Later. But the payment is not reflecting in my account. My money got debited.
I have attached the picture with transaction id. Hope for a faster reply.
Flipkart Account Phone : [protected]

Thank You.

Very disappointed with Flipkart's service. I ordered one home theatre which is of very poor quality but I can not return it, they are providing only replacement of the same product the sound of which just sucks.

I want to order another product of the same brand at a higher price but I can't because of the stupid return policy of the seller & Flipkart. As if I will have to listen to poor quality music the rest of my life because Flipkart doesn't have the refund in their Return Policy.

Very poor service and this happens only in India, they do not care about their customers. I will suggest every customer out there move to Amazon from Flipkart for a better experience. Flipkart sucks.

I have placed order for reebok full sleeve shirt but due to poor quality and their are lots of stained dark spots i raised a request for returning the product. Return order is accepted by you but delivery boy did not accept the product. He told me that product was used and there are lots of dark spot.
I didnt even wear it that product. It is impossible to make it dirty within 1 day. The size is also too large.
As i am placing lot of order from flipkart and also received good service but this time i am not getting proper service from your side.
Request to instruct the deliver boy to accept the product and refund my amount at the earliest.

I bought this mobile From flipkart on 21 st October and it was supposed to be delivered on 25 th October but till now mobile phone journey has not started and they are just giving excuses of resolution with no status known of mobile delivery till today.please help

I order 55 inch Android led TV from Flipkart. It's listed price 50999. But I order it on 47790 with multiple discount coupon and payment done by debit card but my order is cancelled after ten hour without any explanation. They said your money will be refunded on 3rd November after 6 days of my order. The same led is listed on the Flipkart after cancellation of the led TV. If my order is cancelled due to some reason why it is still listed on the Flipkart. When I talked to customer executive about this they disconnected my call. This is totally fraud . They are not selling the product. They collect money from different customer through prepaid transaction and use it for their profit

I have placed an order for a Nokia 225 4G DS 2020(OD[protected]. I want to return the order for a refund and this is my first return since 2018. I am not happy with the product and wish to get a refund. Initially, I have initiated a return for refund unfortunately it was rejected from the seller. Please help me with the refund.

Suspicious activity detected while I'm using only one account

I Play Video Games On Flipkart But My Reward Section looks like suspicious activity detected please solve my problem as soon as possible my email address is
Please contact me
vivek.[protected]@gmail.com
Thanks

I bought assus laptop in 8 Oct nd received in 13th October when i unboxed so it was defected i had filed a replacement complaint then i haven't received any solutions yet. and Flipkart delayed for my complaint