Flipkart Complaints & Reviews

I am an old customer of your company and I have purchased subject mentioned phone from your website on[protected] and the same day I have raised a complaint about the back panel is pressed (Damaged) and I want to replace the same item but no action has been taken and only false assurances were given. Your customer care told that it will be resolved by 29th of October but nobody called up me for the resolution, I have called up to you on 29th evening then they told it will be resolved by 30th but nobody contacted me then I called up again your customer care they told your complaint will resolve by 31st of October please wait till time.

I understand I have been cheated and only false assurances were given no step will be taken till the time for the resolution. I request you to please resolve my issue immediately.

I had ordered a 'powerest metal collapsible shoe stand' from flipkart with order id- OD[protected] by paying 1 rupee on pre-book offer on 1st October 2021 and i paid the remaining Rs.595 on 3rd October 2021 at 2:16am through the phone pay with the transaction id - T2110030216195629423696.
But when the Ekart Delivery boy came to deliver me the product on 8th October 2021 with Ekart logistic number FMPC[protected], he had told me to pay the remaining amount of Rs.595 because on his mobile it was mentioned as COD.
Then soon after i talked to the Flipkart customer care and told them all the matters and they have told me to pay the amount of Rs.595 and they promised me that my another Rs.595 will be refunded soon within 2 working days.
But its been more than 22 days and my amount of Rs.595 still didn't got refunded. In between i had complaint many time by calling them but i didn't got the positive response. Infact many time they had put my call on hold and then it got disconnected. And the same process continues for many times. And still i'm waiting for the refund of my Rs.595
Please do take action on this issue.

Why the product hasn't been shipped till now. Is this the priority you give to the flipkay plus members? Products have been received faster when I'm not plus member. And 2000 rupees discount hasn't been applied in this product while check out and 500 rupees magic box in rewards has also not applied on purchase. I have raised call request multiple times while ordering the product. The product is being available for 10 minutes and next 10 minutes it is showing not deliverable to my address. You didn't even call and simply sent a text message saying 'we have been trying to contact you...' is this the priority you give to your flipkart plus members. If the calls gets connected and I say don't cut the call and if the call gets disconnected please call me back multiple times. There's no callback or response your side. Since it's a mistake from your side for not calling back on time and not giving proper response and your representatives don't have proper knowledge regarding offers and simply disconnecting the call. Reduces and return an amount of 2500 to my account. If you want valid proofs regarding offers which I'm saying I should get I'm ready to provide you and even I have the audio recordings with me. This is not the first time you have done this to me. Kindly reduce the amount of 2000+ 500=2500 to me. Thanks.

And do remove that one option from customer care representatives that they are simply disconnecting the call and sending a message ' We've been trying to get in touch with you as requested but were unable to reach you. You can always call us on our toll free number[protected] for further assistance.' Instead of calling back they are not even calling back and simply keeping that message as they don't have an answer for the query asked by customers. After being asking the customer care team don't disconnect the call and if call gets disconnected please call me back several times and don't send messages instead of calling, try again still I don't get a call back. This shows how you respect a customer. Being a flipkart plus member you are giving me this worst service/ support, I pity for non flipkart plus members. I have messaged the photos in the Flipkart Facebook social media account, follow up there for the related proofs there.

Order ID :
OD[protected]
OD[protected]
OD[protected]
I placed 3 orders on 22/09/2021 and seller cancelled the product on 01/11/2021, I paid for all the orders.Why the seller didn't dispatched the product in this one month and why don't seller cancel within one week of order placed ?
I want my order to be delivered or else I want compensation about the current price of the product.
I want this complaint to be very strong against Flipkart. Am I here to hear cancelled order after this long time ?

Hi,

I had placed an order 40 days before. After long wait the Flipkart cancelled my order by saying this product is out of stock. But when I am viewing this product it is showing this product is in stock.

Kindly take necessary action on this fraudulent activities.

On 27th Oct 2021, I purchased Pixel 4a from Flipkart for Rs.23, 999 (Diwali offer) OD[protected]. On 28th Oct. the product got delivered but when i opened the package it was Pixel 3a. The seller placed a sticker on the Pixel 3a box with Pixel 4a tag. I placed a replacement request. The seller requested by ID card and Product details . I submitted them. I called the customer care and they said that i have to wait 48-72 hours. So on 1st Nov I receive an email and message that the replacement was rejected since i did not submit any details. I called the customer care and they informed the same thing and to raise the replacement request again and now i receive the same 72 hours waiting period which will close the return window on Nov 4th.
I am very frustrated with this issue and wonder if i will get the money back or a replacement

Dear Sir/Madam,
With reference to the subject, I had placed two orders on[protected] for flipkart mattress of size 72*60. But it's not suitable for my cot. So i request you to make a replacement with size of 72*70. Already i placed replacement order. I'm ready to pay the extra amount whatever the company charges.

1. Order Id: OD[protected]
2. Order Id: OD[protected]

Hello,
I have query regarding cash on delivery for my pin code.which I had been ordered by COD only.i have already spoken with Flipkart customer persons, they said that it depends over seller and my past purchase history
I am a existing customer of flipkart.i have bought so many things but cancelled less product which was very cheap quality and size issue.there is clearly mentione that COD available for my pin code.once I came to payment mode then it is not taking same.do enquiry and please let me know the reason.they only disable my COD facility because other people who has belong my native place they can able to buy through COD.it has done by intentionally.

Mujhko hedfhone ka paisa cahiye

I ordered this product LUMINOUS Zelio 1100 + Rc18000 Tall Tubular Battery + on 7th Oct. And the last delivery date they gave was on 26th October. When I asked about the product by calling the customer care they told that it will be delivered within 9pm and will get message if it's delayed. After waiting till 9pm suddenly the status for this product has changed as delivered that to on 17th. I immediately called customer care a raised a complaint they told they will check and come back within 48 hours. After that the status has changed to return, refund. I don't understand I told them clearly that I did not receive any product from where will I return. And everyday I need to call customer service they don't have any information other than telling to wait for 24-48 hrs complaint raised the upper department will call. But till now I didn't receive any call from them. I paid the amount and without product waiting for such type of service. No money, no product... don't know what to do. Such a bad service, irresponsible people, pathetic

Hello Sir/Ma'am I have bought recently a realme 4K Smart TV on Flipkart while Big Billion Day Sale for 24, 999/-
Purchased Date; 09/10/2021
Delivered Date; 12/10/2021
Installation completed by 13th Evening
My unit has screen flickering and bleeding issues over the screen. So that, I have created a replacement request for my unit. Replacement Requested Date 19/10/2021. They said that the order will have a tech visit before approving your replacement product. I have waited until the date comes. However, they didn't send a technician to visit. Tech Visit Date was 23/10/2021 Still, which is shows your order is processing... If I had called the customer and tried to raise a complaint? In between the call the customer associates are disconnecting the calls. The waiting period is in between 8-35 minutes. However, they are simply disconnecting without giving any answer. Please kindly help me regards the issue of replacement. I am waiting since 19/10/2021. Still, not solved the problem. Kindly help me with the refund or replacement as earlier as possible. I'm okay with refund if replacement is not possible. Thank You.

I purchased a television from Flipkart and as per policy, I was supposed to get the installation within 48 hours, it has been almost 18 days since the delivery but no one has contacted for installation yet. Also, they have closed the return window. Now in case the television is damaged, they will not replace the same as well. If I would have opened the box, they would have claimed that you should have waited for the installation.

Further, I was supposed to get a coupon for Samsung sound bar after the return period was over, it has been more than a week, I haven't received anything.

Needless to say, I have contacted the team almost 15-20 times and every time they have the same sentence to say "Kindly wait for 48 hours". They are not providing any details for installation nor the coupon code. It has been a nightmare dealing with Flipkart. On Twitter, they give bot replies which have no sense. The social media team doesn't solve the problem and asks to wait for 48 hours. Worst ever online shopping experience. I urge everyone to not order anything from Flipkart if you want mental peace.

Hello sir/ma'am i have bought recently a realme 4k smart tv on flipkart while big billion day sale for 24, 999/-
Purchased date; 09/10/2021
Delivered date; 12/10/2021
Installation completed by 13th evening
My unit has screen flickering and bleeding issues over the screen. So that, i have created a replacement request for my unit. Replacement requested date 19/10/2021. They said that the order will have a tech visit before approving your replacement product. I have waited until the date comes. Although, they didn't send a technician to visit. Tech visit date is 23/10/2021 still, which is shows your order is processing... If i had called the customer and tried to raise a complaint? In between the call the customer associates are disconnecting the calls. The waiting period is in between 8-20 minutes. However, they are simply disconnecting without giving any answer. Please kindly help me with my problem. I am waiting since 19/10/2021. Still, not solved the problem. Kindly help me with the refund or replacement as earlier as possible. Thank you.

Phone no- [protected]

I ordered a battery worth 16000/- by flipkart pay later.Since 30 days flipkart was unable to deliver that product. Finally they cancelled my order. They give a assurance that they refund the ordered amount money. Since 30 days flipkart pay generated my credit bill. Now I have no product or no service but I will pay interest. Why everytime company cheats like that. Why a customer suffer for your bad service.

Flipkart blocked my rewards in Flipkart Video section and gamezone and displaying that I have did suspicious activity but I didn't do any thing. And they talk about fair play but they do not follow their rules I have seen that score of games which shown in leaderbord and who got highest score they win big prize but highest score is impossible to chase and no one can make that score with regular gadgets like moblie or computer. I think that is either hacker or flipkart itself involved in this phenomenon. And If any one can make that score in front of me with regular common devices then I will ready to loose any thing for you flipkart. This is a scam and if you need more information about this scam please contact me

I purchased boat smart watch with 1999 gift voucher...watch is not working properly...I returned it and in app it is showing refund finished...spoke Flipkart customer team...one of worst team ( chat team).

Escalated to higher team also... there's no proper response...I am gng to file a complaint ..in court of law.

I ordered water purifier which was never get delivered to me. I cancelled the product many times and request for a refund. but, now it more than one month I didn't received any refund from flipkart. I am taking continuously follow up for the same. But none of your executive able to resolve my query.
WHEN I WOULD GET THE REFUND AMOUNT.

Ordered Nature's melody AT28BK windchime on 17th Oct at 1AM
Paid the amount through UPI.
Although payment approved once, The amount got debited twice for single order.
One transferred to Flipkart, other to delhivery.
Reference numbers :[protected],
[protected]

Kindly refund one of the amounts ASAP.

We purchased machine on 21st oct and after that we had indefinite number of call with customer care person till 29th Oct. On 30th we checked app and found that installation is cancelled then we try to raise request for return but it did not happened . I called customer care people' and they told we did not respond to ifb service people' that's why they cancelled and then we ask them can we open they told if you open that then warranty will not be there. We don't know are they Playing game or what. Today we purchase new machine and thought will return this one anyhow but now installation team came and they told they received call today from flipkart.

Now what we do ? We already frustrated with flipkart and they are not giving us return.