Good! Flipkart values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Flipkart step up their efforts to fully resolve all complaints 👍
I received a product on NOV-04-2021. It's whey protein, Nakpro compnay. After opening the package i found that the whey packet is opened, seal is broken and the packet seems like used and old. Inside it, whey also smells really bad. I need Flipkart to take action but it says product cant be returned.
Flipkart customer support has been notified about the posted complaint.
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Flipkart Customer Care
from Bengaluru, Karnataka
Nov 4, 2021
Verified Support
Hi,
Greetings from Flipkart!
We are sorry for the trouble caused.
We regret to inform you that we are unable to find any details with the information shared. Hence, request you to share more details about the order ID, along with the registered email ID and contact number to check and assist you further.
Your kind understanding and cooperation are appreciated.
Laptop not delivered even after one month of order.
I had ordered my product on 3rd October 2021 and till today which is4th November, 2021 I haven't received my order.Flipkart have cancelled my order today but nobody at their customer service knows where my money is.Extremely poor service
Flipkart customer support has been notified about the posted complaint.
I purchased a order from Flipkart which Order ID is - OD[protected]
And i am wating for my refund toll 10th
October but Flipkart customer care service is very poor they delay to solve my issue and because of this my account was block by Flipkart please help
Refund Amount is 2390 approx
Please Refund my Product i am trying to return this Product but due to some technical error my product was continuously rejected please help to refund my product
Flipkart customer support has been notified about the posted complaint.
I have ordered the product a month ago and I still haven't got my product.I was supposed to get the product yesterday but Flipkart cancelled my order again.The customer executives at flipkart are one of the worst as they don't address our issues at all and just keeps repeating a scrip given to them by Flipkart.I paid ₹55990 for the product but the Flipkart doesn't have any information about my product/money.
Flipkart customer support has been notified about the posted complaint.
My Flipkart Account is blocked because of some technical error please unblock my account as soon as possible because i want to pay due amount of Flipkart pay later
After unblock it will be paid my be
Please unblock my account
Flipkart customer support has been notified about the posted complaint.
17th Oct I ordered a POCO M2 Pro Green & Greener 6GB 64GB Variant and 25th Oct Received RIN Bar in Mobile Box Packaging Was Ok..
27 Oct Placed Return Request in Flipkart App .And Called Customer Care
They Request Me to Update My Email ID and Wait for 72 Hour. After That I Received a message to Wait More 24 Hour.. After That no Response Received, So I Called Them Again This Time They Told to give more Time above 48 Hours
4th Nov I Checked no Update Made on Behalf of my Return Request. And Called Them Again .. They Told me to remain In Hold While Checking. And Never Come o Unhold and Cut the Call..
After That I am Seeing in App They Closed My Retrurn request and Date Showing 1st Nov.. Which is Totally Scam they Done
Now They are made an Another Return issue which is after return period ..
Attaching Bill And Box I recieved
Flipkart customer support has been notified about the posted complaint.
Order not received ....Scam.. Invalid tracking id..fake delivery
I ordered order with id:OD[protected]
I didn't received the order.. But i got the message from flipkart.. Your order delivered successfully.. the thing is i received message 3rd November 9.00pm.. But we can see the message is delivered nov 3rd 11.59pm..
In my online shopping experience..First time in history.. Advance delivery report 2 hrs before actual delivery..this information indicates.. They are doing scam and cheating customers
courier team didn't called me yet.. this is scam.. Ever experienced this before..
Please take the action against this
Flipkart customer support has been notified about the posted complaint.
Nov 08, 2021
Updated by byjups3 Flipkart didn't respond my complaint.. I tried 3 times connected to customer support.. Always they put my call on hold for long time and disconnected my call.. I will going to file a case in consumer court
Dear sir
I have booked a fight ticket from flipkart travels from doha to Chennai due to covid19 the flight has been cancelled on 22nd may 2020 and the air line has refunded the full amount to flipkart that is QAR825 on 13oct2020 but i didn't receive my money back from flipkart and now I'm asking them they are not refunding me my money and playing with me the ticket booking id is FF[protected] and pnr is MWXEBP They are not responding good pls take necessary action regarding this and i need my money back Thanking you please send an email to me regarding this [protected]@gmail.com
Flipkart customer support has been notified about the posted complaint.
I will book realme buds air 2 on 25 October they deliver on 29 October but they are defective and damaged I tell flipkart but they get tell you get I'd proof then after process today 6 day but they not refund the money
I tell many time flipkart they not response please solve my problem because my money of RS 2599 get loss they not refunded
Ordered I'd[protected]
Flipkart customer support has been notified about the posted complaint.
I had Ordered a Mi 4A 100 CM(40 INCH) Full HD LED Smart Android TV through Flipkart against Bill No.: (OD[protected]./ May 24, 2021 / 22999 +1299(complete TV protuction) ) through EMI scheme of 12 months,
however it was noticed that from last 5 months EMI deducted for the same are double the EMI amount which was earlier fixed(2198 ) one is under my City bank account and the second for Flipkart banglaore.
and am trying to contact Flipkart and they are not ready to help to solve this.
Kindly please resolve this matter on top priority immediately
Flipkart customer support has been notified about the posted complaint.
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Flipkart Customer Care
from Bengaluru, Karnataka
Nov 4, 2021
Verified Support
Hi,
Greetings from Flipkart!
We are sorry for the trouble caused.
We regret to inform you that we are unable to find any details with the information shared. Hence, request you to share more details about the order ID, along with the registered email ID and contact number to check and assist you further.
Your kind understanding and cooperation are appreciated.
I am not at all satisfied with your customer support. Based on the issue, I have been in contact with Flipkart Customer Service on October 12, 2021, and I have not received any updates or support from your team. They are treating me extremely badly and after fixing this issue I am not going to use Flipkart.
I ordered a RealMe GT NEO2 from Flipkart via order OD[protected] on October 21 2021. Delivery took place on 30 October and I got a spanner set inside the box instead of the mobile phone. I took a video of the unboxing so I was lucky to capture this fraud. I raised a return request in flipkart app and flipkart is asking me for id proof with matching address on the order. I provided my driving license but they refused the refund 4 times saying address not matching with delivery address. Delivery was at my rented accommodation but the address in id proof was permanent address. For this reason Flipkart refused a refund of 31990 rupees after sending me a spanner kit instead of a Mobile phone and cheated me. Being a flipkart customer since 2014 and also having ordered iphone 7 from them, I am now being cheated by Flipkart by getting my refund request rejected 4 times.
Flipkart customer support has been notified about the posted complaint.
My product still not delivered but in order history... Order is delivered and watch the delivery time 11:59pm all flipkart services close that time ...
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 04, 2021
Flipkart Customer Care's response Hi,
Greetings from Flipkart!
We are sorry for the trouble caused.
We regret to inform you that we are unable to find any details with the information shared. Hence, request you to share more details about the order ID, along with the registered email ID and contact number to check and assist you further.
Your kind understanding and cooperation are appreciated.
Thank you.
Nov 06, 2021
Updated by Nayyan [protected]@gmail.com
registratred email id
My product is red charge luminous battery 200 ah
I have ordered a phone with exchange program on Flipkart on 30th October, 2021. The order id is: OD[protected].
The delivery executive came to deliver
and pick up the old phone at my address. He confirmed all the checks which are required for exchange and asked me to format the phone. I started the process but the format was taking time. After few minutes, he started saying that he needs to deliver other Zomato orders so he can't wait. He cancelled the order while my phone was booting after a factory reset. He left saying to reorder.
I have reached out to customer care couple of times. I was assured that my order will be attempted for redelivery.
Then yesterday I got a call that if i cancel the order I will get 1000 rs coupon or I can wait for few more days for re-delivery. I insisted on redelivery but eventually at night it got cancelled.
I have wasted so much time in explaining things to customer support but all in vain.
I have gained nothing but a bad experience with this order.
I will think twice ordering it again on Flipkart as there is no customer support which actually solves the problem. The delivery executives attitude is not good and are very impatient.
Flipkart customer support has been notified about the posted complaint.
Hi team, please help me to get refund of my money 391 rs. From flipkart as money deducted from my phonepe wallet on 13 Oct 2021 and order not booked by flipkart. After 20 days also I didn't receive my payment. Order id OD[protected] Tokyo Talkies Women Maxi Multicolor Dress, order was placed on 13 Oct 2021 and payment was debited from phonepe wallet but order not confirmed by seller of flipkart and they are not refunding my money please help.
My name Jay Patidar
Mob. [protected]
Dec 9, 2021
Complaint marked as Resolved
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 06, 2021
Flipkart Customer Care's response We will revert on it.
My phone was defected so I want to return but Flipkart not taking return
Hello sir, I purchase iPhone 12 .. my problem regarding mobile is mobile screen was not working properly ..and the mobile was automatically restarting and showing yellow screen.. sometimes touch also not working so I complaint to Flipkart and applied for return the product and the pickup date is 2nd November 2021. Sir still my order was not pick up the day today date is 3 November.. when I call the customer care of Flipkart they saying sir please wait for up to 9 November we will solve your issue .../ Flipkart customer care not helping regarding this problem ...so, I contacting you sir.. help me regarding this.. and the price of it is 53999.. and I provided the invoice below. Choice file section.../ please help me regarding this fastly .. sir . As possible.
Flipkart customer support has been notified about the posted complaint.
I have ordered a product from flipkart on 3rd oct 2021 as promised by flipkart the product was supposed to be delivered by 4th Oct 2021. Flipkart team failed to deliver the product on time so whenever I called them (around 70 times) asking for the update I didn't got any update from them today - 03rd Nov 2021, after receiving 7 to 8 fake promise date from flipkart I haven't received the product requesting you to kindly help the same as the order is prepaid order.
Let me know incase anything else is required from my side
order id - OD[protected]
Flipkart customer support has been notified about the posted complaint.
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Flipkart Customer Care
from Bengaluru, Karnataka
Nov 4, 2021
Verified Support
Hi,
Greetings from Flipkart!
We are sorry for the trouble caused.
We regret to inform you that we are unable to find any details with the information shared. Hence, request you to share more details about the order ID, along with the registered email ID and contact number to check and assist you further.
Your kind understanding and cooperation are appreciated.
I have booked a 43" REALME LED SMART TV with order id OD[protected] on 3 rd October, item delivered on 8 th and the technician came for installation on 13 th October. On the day after opening the package they found the TV was a damaged one. I requested for replacement on the sameday. Now itself item is not replaced. I paid for the product with my credit card and i paid the first emi with13% interest.. i need compensation for the late response of flipkart
Flipkart customer support has been notified about the posted complaint.
Greetings from Flipkart!
We are sorry for the trouble caused.
We regret to inform you that we are unable to find any details with the information shared. Hence, request you to share more details about the order ID, along with the registered email ID and contact number to check and assist you further.
Your kind understanding and cooperation are appreciated.
Thank you.