Flipkart Complaints & Reviews

Greetings of the day.

Subject: Complaints of the defect identified on the laptop purchased from Flipkart.
ORDER ID OD[protected]

My name's RAHUL MURALI
I have purchased a laptop, Manufactured by Acer, from flipkart.

I have ordered the product on 14-october-2021 and delivered on 16-october-2021.

Unfortunately the product has found with a defect on the display. Hence, i have raised the requested to return the product on 16-october-2021.

Flipkart has chartered a technician visit to troubleshoot the product on 19-october-2021. But, the technician (Mr.Anand V.C) wasn't attending the telephone calls from my side. Upon the second technician visit request & several complaints from me, another technician (Mr.Antony Anson) visited the product on 25-october-2021. After the visual inspection of the product, he has agreed to me that there's a screen bleeding on the display of the laptop. But, despite being agreed on the technical inspection about the defect, the technician has reported to the Flipkart as the product doesn't have any defects. In addition to the above attempt, i have raised another return request to flipkart and they've arranged another technician visit, which was scheduled for today(29th- October-2021), but received a disappointing response from the technician (Mr. Mohammed Asif) that he doesn't received any notification from flipkart and he warned me not to disturb him with any telephonic conversation. This is not a good practice and it's not tolerable.

I've been waiting for this product from 14th-october-2021 and still I'm being treated badly from the Flipkart team, even after spending more than 1 lakh Rupees for the laptop. I don't think these kind of approach would add any value in Flipkart's future business. I hope the Flipkart management would seriously look into this matter to find a prompt solution.

The following documents attached with this mail would be self explanatory for the concerns raised.
1.Details of flipkart return policy
2. Telephonic call records with the technician.
3. Photo of the defects identified on the display of laptop.

As a frequent customer of Flipkart, I'm deeply disappointed on the product quality and the service response s from Flipkart side.

I hope Flipcart would consider my request to replace the product or refund the money at the earliest.

I ordered Noise Smartwatch Colour fit pro 3 (Order ID: OD[protected]. After receiving when I open the box, I found that my product was missing and in the place of my product, a pebble was there. I was completely shocked and I didn't know what to do. I have complained for the same. I have heard these things on newspaper and various that in place of product we received such things and now @flipkart made me experience. I already paid for the order and was waiting eagerly. Please solve my problem ASAP.

I had ordered a watch and did UPI payment. But the order is not yet confirmed. Will I get my money back???

I have ordered 6 items of ridhan 214cm blends door curtain on 17th October 2021 of price 698 rs each total amount 4188 rs by flipkart but recieved only one item on 21st october 2021
I have raised complaint and refund request again and again 4 times my refund request rejected till date I don't get any solution of my problem I hv contacted flipkart customer unit many times but not getting solution.

So I want refund for...

It means some sorts of fairplay violation against the mention terms and condition in flipkart gamezone.. I cannot play game in flipkart gamezone. Whenever i play game in flipkart gamezone it starts to show a error message that 'we encourage fair play in line with our terms and conditions'.

On October 21, 2021, I ordered the Realme buds Air 2. Upon receiving the product on 24 October, I noticed that the left earbud does not function. Thus I tried initiating a return, however Flipkart is not letting me return when they have clearly stated a 7 day return policy. Instead they are asking me to take it to an authorised dealer. I request for a return and full refund. Why should I spend more money to get the defective item repaired?

Dear i purchased a adidas ub 19 shoes from flipkart and also return it due to some issue but no one is pickup from flipkart from last 12 days i already talked many times but no response from flipkart and they give new date for return but not come.

I also want my refund i will not get my refund until shoes not return. So help me and also flipkart is fraud company for this.

My order id is OD[protected]

I have been trying to order a few products and continuously being shown “not deliverable” or “out of stock” for almost all the products, Flipkart has to offer. The pin code is 201001. I have tried using other pin codes (nearby ones) but to my dismay, no success in that regard either. Nearly all the products irrespective of the categories, that is, fashion, technology, books, furniture, literally everything, is either not deliverable or out of stock! I have been seeing similar complaints from other customers. I wonder if there is a problem with the website. Especially, something like this happening around one of the biggest sales of the year is quite bizarre. Please, Flipkart, look into it as soon as possible, I want to buy stuff!

This is in respect to our Order ID: OD[protected]. We have not received this product till date. First it was shown that we will receive it on 23rd October, 2021 and then on 23rd October, 2021 the product tracking changed to "delivered on 14th October, 2021".

We have called flipkart 32 times till now and have talked with 15 of their customer executives to raise and solve this issue.

They are just looting customers. This was a prepaid order and we have paid INR 12, 000/- for the product. Flipkart is looting us for this amount by not responding.

Got a defective product, on 18th oct asked for replacement immediately, request was accepted and defective product was to be picked up on 21st oct. Till date neither the defective product has been taken back neither replacement product is being shipped/ sent. Neither they are refunding money. Just extending time and saying wait for 24 hrs / 48 hrs. 3 times received message from their logistics partner ekart that product will be taken today by 7 pm. Nothing is happening just harassing customer. In same period they are delivering new product by same logistics. I want my money back by 31st Oct

I had ordered a Realme GT Master Edition (Luna White, 128 GB) Mobile via order number OD[protected] on the 2nd of October, 2021. I had canceled the order and the on 3rd of October, the refund was supposed to be credited to my account within 12.10.2021. 17 days passed, I had requested several times Flipkart about the refund They have replied that the seller has initiated the refund and within 48 hours it will be credited But to date I have not received my refund. Kindly take necessary action so that I get my refund.

I have ordered whirlpool refrigerator on September 22, I received it on October 7th, and the received product was not working. Hence I requested them to replacement and I have initiated the replacement as well but no-one came to pickup. Now I need my amount. Requesting to get call from customer care but not getting.

I ordered boat storm smart watch I received on 10th October 2021. I requested to return it on the same day. Because of poor quality and watch is with different color as shown in the product picture. It's been 20 days but I didn't get any resolution from flipkart. Please try to resolve my issues.

Maine flipkart ke kuch product order kiye the jo ki deliverd janboojh kar nhi karte hai maine flipkart custmor care par bar bar complaints ki hai lekin koi solution nhi nikla abhi bhi mere order already paid hai or abhi tak deliverd nhi kar rhe hai

I Ordered My Apple Airpod On 16 Oct from Flipkart And Delivered on 19 Oct When I Opened the box That box Was Empty I was Shocked Bcoz First Time i face This Problem And I Raised Complaint For this Product And I Got A Mail from Flipkart to submit my id proof and Some Pictures of product And i Send All the proofs And Next Day Flipkart again Mail Me That yu will not Submit your proofs that's why They Rejected my return request and Again I raised complaint And I'll submit my all proofs and Pictures related missing Item And After 2 hour they Rejected my Return request i call The customer care They Say Don't worry your Concerned Are in processed you will Notify In Any Kind Information But I got a Message From Flipkart for refund related But My Refunded is Not credited in my account pls Solve this Problem I am Very Depressed

We have purchased dish washer with above order number from flipkart on 10th October 2021 and the same was delivered on 18th October 2021.

As per the regular policy there was auto generated message saying that between 2 to 5 days installation of any consumers durables take place so seat and relax

I contacted them on 25 th October 2021 and was told that by 26th evening your installation and demonstration will be completed.

On 26th evening I once again contacted them and we were given time of 24 to 48 hours for completing our installation.

Today is 29th and still there is no commitment or confirmation from flipkart customer care department.

We are immensely suffering mental stress.

This phone is also purchased by Flipkart and now I want to buy a new phone but Flipkart does not recognise my IMEI number in exchange offer.😡

I want to close my flipkart paylater account immediately and sanction my no due certificate because my loan not sanctioned because of this.

Hi, I'm a business from Mysore and I have purchased more than 40 products on Flipkart. I had put in my GST Details in every purchase and thus I got an invoice from Flipkart with my GST details for all the products. But the real problem was that I was not able to claim GST on the govt's GST Portal because apparently, the seller did not upload my GST details online. In this case, the Seller was "Consulting Rooms Pvt Ltd" which is a Flipkart-owned company. I have called Flipkart regarding the same more than 25 times now and it's been more than a month since they have actually tried to help me with my issue. Nobody on the customer care team is skilled or knowledgeable enough to help me with my GST issue. They don't even have a separate business or Finance team that will listen to my problem.

Cancellation: We have received your cancellation request for the order OD[protected]. Since the item has already been shipped by the seller, please do not accept the product if delivery is attempted. Check your email for more details.

Order was placed on 30th sep. Under orders section, 1st of Oct it should have been picked up from the seller side. unfortunately it was not picked up. Since then there is no update regarding this. I called customer care multiple times they are unable to provide correct estimated time or resolution. I am planning to file case and want to take legal action against flipkart.