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Flipkart Complaints & Reviews

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Updated: Dec 15, 2025
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V
Vishal Moladiya
Oct 28, 2021
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Address: Dhari, Dist: Amreli Gujarat-365640
Website: www.flipkart.com

I ordered POCO X3 Pro on 19th OCT in Diwali offer and they gave me the 27th OCT expected date. Now, I took leave on that day but after the end of the day, they gave me another expected day 2nd NOV. Now I'm confused about what to do? Still waiting for my order...worst experience with flipkart
Flipkart customer support has been notified about the posted complaint.
Proof!

Delivery delayed (It took 20days and I'm still waiting) - Comment #3913971 - Image #0
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    S
    Souveek
    from Suri, West Bengal
    Oct 28, 2021
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    Website: Flipkart.com

    Yesterday money automatically got deducted from my SBI CREDIT CARD which I previously used on flipkart for transaction. Flipkart scammed me for 35000 rupees and money got deducted without even otp. Yesterday I went to bank and blocked my card and I call flipkart customer care and they just don't care about it and say sorry.
    Flipkart customer support has been notified about the posted complaint.
    Call SBI and register for chargeback. You can also do it via SBI Card app. Got to Dispute transaction, select the transaction and provide the reason and submit required details and create a dispute. Alternatively you can call SBI Card's customer care and dispute the transaction and ask for temporary credit.
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      K
      Khoob chand jhariya
      from Jabalpur, Madhya Pradesh
      Oct 28, 2021
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      Address: Trimurti Nagar jabalpur
      Website: Flipkart

      Almost 5 year has been over I am shopping from flipkart but suddenly aomost all the item is not delivering in my area
      Flipkart customer support has been notified about the posted complaint.
      I have problem on Flipkart supercoin zone suspicious activity detected plz solve this problem my gmail id is [protected]@gmail.com
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        S
        sahit030609
        Oct 28, 2021
        Resolved
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        Resolved

        Website: www.flipkart.com

        I have placed an order on Flipkart with order I'd PZT[protected]XTL801 and Money is deducted from my Paytm wallet and talking to your customer care they says that money has not reached us, but wallet is saying that payment is made successfully and contact to Flipkart customer care, this is not the way you treat your customers, so please refund my money as soon as possible
        My Paytm wallet order I'd is [protected]
        +2 photos
        Dec 6, 2021
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Oct 29, 2021
        Flipkart Customer Care's response
        We will revert on it.
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          L
          Lakshay Maini
          Oct 27, 2021
          Resolved
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          Order id OD - OD[protected]
          I ordered Sparx shoes from Flipkart on 21 October 2021. As I received a different product delivered on 25 October 2021, I raised a complaint regarding them. Now for the return of the product, they want me to share pictures of my Adhaar card for so-called verification. I do not understand what kind of verification they are referring to? If I had ordered the product, it is me who is returning it. What for the verification is needed. Also, if it is needed, I can show it to the delivery personnel. Why do I need to share my whole ID proof with Flipkart? Is it right to capture the personal details of customers?
          +2 photos
          Nov 1, 2021
          Complaint marked as Resolved 
          After I raised a complaint on this website (consumercomplaints.in), the company contact me and told me that you don't have to submit anything we have initiated your refund.
          Flipkart customer support has been notified about the posted complaint.
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            A
            aman9852
            from Kolkata, West Bengal
            Oct 27, 2021
            Resolved
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            Address: Maharashtra – India

            Order Number-OD[protected]

            I had ordered a tv unit for 12490/- from Flipkart on Big Billion Days
            I received the product on 26 October 2021.
            On 27 October the installation man came and found that a part of the tv unit is damaged so he raised a complaint to replace the defective part of the product and then he left. After an hour I got an email that the seller has disapproved to replace the part of the product He will replace the whole product. But when I saw my Flipkart order section it showed me that you will get a refund, not the replacement.
            I contact customer care they didn't help me and told me that I can only get a refund, not a replacement.
            Now tell me that will I get the BigBillion days price if I take the refund????
            No, I won't get the same price again so I want the replacement, not the refund.
            Kindly help me.

            Seller name- OmniTechRetail
            +1 photos
            Oct 28, 2021
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
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              R
              Ranjitharajagopal
              from Bengaluru, Karnataka
              Oct 27, 2021
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              I need to change my number however the old number isnt working /not using the number. Please Flipkart help me in changing the phone number without an otp on old phone number.

              Waiting for your response
              Flipkart customer support has been notified about the posted complaint.
              No one contacted me and assisted on this issue yet
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                M
                MOHAN KUMAR BACHU
                Oct 27, 2021
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                Address: Bazar Street

                I ordered so many items on flip kart
                All orders canceled by Flipkart with out any informational
                Flipkart customer support has been notified about the posted complaint.
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                  C
                  Chirag6196
                  from Narwana, Haryana
                  Oct 27, 2021
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                  I ordered a Bluetooth mouse(amount-rs1045/-paided) with order idOD[protected] and as my product got delivered i raised a return request.i contracted with them multiple times for return request because my return request was not processing and after 3-4 times after placing a return request my account got blocked now i am unable to place request due to account block.i placed return request due to valid reasons and my return request got accepted but i have another pending issue in that account regarding another order and i am unable to take action due to account being blocked. I contacted customer service and they said " we can only help you after account gets unbanned" and that issue is serious please help me with this matter
                  +2 photos
                  Flipkart customer support has been notified about the posted complaint.
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                    A
                    ankitalakhani23
                    from Ahmedabad, Gujarat
                    Oct 27, 2021
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                    Website: www.flipkart.com

                    I have purchased Flipkart Paid Account Management Service for sellers on 4th October 2021. After payment no response from company is received. They also promised 2000 cash back credits on advertisement. But nothing is done so far.
                    Flipkart customer support has been notified about the posted complaint.
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                      N
                      Neha Gogoi
                      from Guwahati, Assam
                      Oct 27, 2021
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                      Website: Flipkart.com

                      I've ordered one pair of Puma shoes with order ID OD[protected]
                      on 3rd October and it was a debit card payment. I received the product on 9th October and returned on 11th October as the product didn't match my expectations. But refund amount was due on 18th October, CS team is saying the payment is done from the seller's end but I've not received the refund amount yet. I'm constantly following up with the Customer Support team and they have shared a reference number[protected] but the Bank is not able to track any transaction with this number. Now the CS is neither replying to my mails or I'm not able to give callback request as well.

                      I've ordered another kurta trouser set on 4th October with order ID OD[protected] as the product was taking too long to deliver I've cancelled it on 13th October and the refund amount was due on October 19, CS team is saying the payment is done from the seller's end but the amount is not credited yet in my account. This was also a debit card payment. They've not shared any reference number for this order, now I'm not able to contact the CS team and they are not replying to my mails as well.

                      Please resolve this issue. Hoping for a positive feedback from their side a t the earliest as it's been too long already.
                      Flipkart customer support has been notified about the posted complaint.
                      Oct 29, 2021
                      Updated by Neha Gogoi
                      Flipkart Customer Support team hasn't contacted me yet.
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                        S
                        stanley kovvadi
                        from Rajahmundry, Andhra Pradesh
                        Oct 27, 2021
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                        Sir,
                        On 07.10.2021 I tried to purchase a reclining sofa for an amount of Rs.11, 999/- on flipkart and paid through paytm balance vide FLIPKART Order ID - OD[protected] and PAYTM Order ID : PZT[protected]M8RMB01 and Transaction ID [protected]. Amount was deducted from paytm but flipkart is showing that “Order Not Placed, Your Payment was not confirmed by the bank”. Several times I raised the issue with flipkart and every time they are saying that the issue will be resolved in a couple of days or in a week. Paytm says that the amount was sent to flipkart and it is flipkart to comply with it. Already 20 days passed and no company took responsibility and my amount was not refunded.
                        +2 photos
                        Flipkart customer support has been notified about the posted complaint.
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                          A
                          AceSan
                          Oct 27, 2021
                          Resolved
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                          Resolved

                          Original Complaint: https://www.consumercomplaints.in/flipkart-delivery-package-damaged-and-1-of-3-i...

                          One of the specialists reached out to me on 22nd October and offered refund of 25012 for one of the undelivered/unsent pixel 4a. I asked him that there were two products I didn't receive. He told me that he was authorized to do refund for one of the units as the complaints were registered separately. He assured me that he or some other agent will contact me on 23rd October (refund promised date) and provide refund for the other pixel 4a.

                          Been 4 days, till today (27th October - resolution date). I have been calling them for updates all along and till now no updates from them. There's still a missing refund of ₹ 25011 for the other Pixel 4a.

                          The total refund should have been ₹ 50023 for the unsent items. But only ₹ 25012 is provided. Still waiting for the ₹ 25011 refund. It hasn't even initiated yet and why did they give me a false hope.

                          Please issue the pending refund for the unsent pixel 4a. Please don't delay this further. I'm already disappointed in you guys. I'm already regretting coming to Flipkart for my purchases. Please don't make me lose hope in your humanity. This is my hard-earned money that I've been saving for the past two years to buy something nice for my family. Please don't steal it from me.

                          order_id: OD[protected]
                          item_id:[protected]
                          unit_id:[protected]
                          +1 photos
                          Jul 30, 2023
                          Complaint marked as Resolved 
                          Issue resolved by me through constant bickering with them and INGRAM - NCH helped push things along the way.
                          Flipkart customer support has been notified about the posted complaint.
                          Oct 27, 2021
                          Updated by AceSan
                          This is not a duplicate complaint but a followup from my previous missing/undelivered complaint.

                          They already promised refund for both the undelivered/unsent items but till now only partial refund provided. Total should be 73496 for the entire order. For missing items, its 50, 023 out of which only 25012 has been initiated but not credited yet. And 25011 for the other is not yet initiated.

                          No updates from the support or the seller. I have also asked for device details so that I could create a CSR and file an FIR against the missing mobiles. It was even suggested by Flipkart support team.

                          I still haven't received any device details nor the refund they promised almost a week ago.

                          It has been a month since I placed this order. Throughout the month, I haven't received a single proper response from their support team except on 22nd and that too turned out to be a false promise.
                          Oct 27, 2021
                          Updated by AceSan
                          Original complaint: https://www.consumercomplaints.in/flipkart-delivery-package-damaged-and-1-of-3-is-tampered-with-and-2-of-3-is-missing-c3005506
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                            P
                            pitchika
                            from Hyderabad, Telangana
                            Oct 27, 2021
                            Aug 12, 2025
                            This thread was updated on Aug 12, 2025
                            Resolved
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                            Resolved

                            Address: Plot.No:111, Flat.No: 402,, Sanjana Kuteer, Srinivasa Nagar, Nizampet

                            Hi,
                            I recently purchased JSB Knee massager product from flipkart for my father.
                            I really dissapointed after seeing the damaged product.
                            I asked for refund/replacement, raised complaint in portal and followedup with customer care executives so many times.

                            The below are new ways of flipkart cheating (Seems trained to loot customer money)
                            (Based on my experience i faced with flipkart kept these points)
                            * They wont call back
                            * If they call back they put ur call on hold automatically call get disconnected
                            * They will say will get call within 72hrs and close
                            * They said call forward to senior and call disconnects
                            * They say dont worry we will resolve and close
                            * They say signal issue and close
                            * They say cannot here and call disconnects.
                            * Almost morthan 15days customercare executives are passing time saying you will get resolution wait 72 hrs and closing issue agian need to open or create a new issue or followup
                            ...ETC

                            The above are smart ways flipkart executives are trained to loot customer amount by giving damaged product.

                            I need an resloution and value for my hard enarned money.

                            Without no reason the below are cancelled
                            Refund Cancelled Refund ID:[protected]
                            Refund Cancelled Refund ID:[protected]

                            Complaint Number: IN[protected]
                            Orderid: OD[protected]

                            Note: Till now none of the exeucitive came for return or replacement, only doing timepass in call
                            Nov 12, 2021
                            Complaint marked as Resolved 
                            resolved
                            Flipkart customer support has been notified about the posted complaint.
                            Aug 12, 2025
                            Updated by pitchika
                            why is is marked as resolved. lost lot my time and energy.
                            what are you going to do to avoid such things
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                              J
                              jatingpt651
                              from Delhi, Delhi
                              Oct 27, 2021
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                              I have ordered luminous battery from flipkart on 7th of oct which was showing to be delivered on 22 oct and and suddenly on 21 of October flipkart start showing item is delivered on 9th of oct which is incorrect as i have not received any call or OTP till date, and I have been checking flipkart app its always shows in transit till 21 of OCT.

                              Flipkart is looting customer.

                              I have already paid for the order via credit card.

                              Kindly help me to get refund as they are not doing anything from there end.
                              Flipkart customer support has been notified about the posted complaint.
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                                L
                                LALITverma90
                                from Kolhapur, Maharashtra
                                Oct 27, 2021
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                                Address: LALIT, MAYANK 7B, MAHAVEER ENCLAVE , SMS RAMESWARAM, KOCHI - 682057

                                Dear sir,
                                I m LALIT, working in defense service . I ordered a INFINIX TV from flipkart. On 19 Oct 21 vide order I'dOD[protected].
                                Which is received on 26 Oct 21. To install this TV. One technician namely Aswin P.B ([protected] with pin 125) visit to my quarter view I was on duty my wife attended him. Which my wife escort him from Main gate to quarter ( NAVAL RESISTANCE) and enter in lift he continue started to my wife and once try to touch her. After reaching at quarter . he again started to look continues and miss behavior to her and again try to touch her during installation of TV by means a different way..
                                My wife afraid a lot and she quickly call me and told me about miss behavior of the man. I told my wife to call neighbor lady and to be available there till finish of installation.
                                After coming other lady he became down and finished his work and went out quickly.
                                Sir its a serious issue of sexual abuse .
                                And the man is very dangerous for your customers as well as for ur firm who is not only sexually harasses the ladies even creating bad name for jeeves / flipkart/ infinix service.
                                It is by deeply disappointed complaint against this service engineer.
                                You must take a strict action against him so that it should not repeat such malpractice again .
                                I hope I get a positive response against my complaint from your firm with a valid proof that your firm take a strict intolerance action against such personal. Otherwise I will complaint against this person in a local police station and other complaint authorities.
                                Thanks
                                LALIT
                                [protected]
                                [protected]@rediffmail.com
                                Flipkart customer support has been notified about the posted complaint.
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                                  B
                                  BHALLAMUDI SREENIVASARAO
                                  from Hyderabad, Telangana
                                  Oct 27, 2021
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                                  I have purchased a mobile phone on October 4, till now I have not got the product, they are doing a scam, they do not have any products, I want them to tell exactly the status of the product
                                  Flipkart customer support has been notified about the posted complaint.
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                                    @khurshid54321
                                    from Kolkata, West Bengal
                                    Oct 27, 2021
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                                    Address: 10 h/10 Alimudiin street opposite shahi e Biryani kol 16
                                    Website: Flipkart

                                    Dear Sir/Madam
                                    Neckband is problem
                                    I have requested to solve my problem
                                    Flipkart customer support has been notified about the posted complaint.
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                                      animeshjaiswal112
                                      from Dhanbad, Jharkhand
                                      Oct 27, 2021
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                                      Resolved

                                      I have lost my old number that was registered with Flipkart. So I want to change the registered mobile number to my new contact number. But the problem is that the otp is send to both old and new number. Since I have lost the old contact number I can't enter the OTP send.

                                      My flipkart email id is - [protected]@gmail.com
                                      Oct 29, 2021
                                      Complaint marked as Resolved 
                                      I called on the number provided in the help section. Then they said to mail any Identity proof and told that I will receive a mail/phone communication in 1-2 days and my query will be resolved. After one day I received a call from Flipkart customer care. They asked for some details related to my previous order and then they changed my number.
                                      Flipkart customer support has been notified about the posted complaint.
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                                        Satyadeep Bhardwaj
                                        Oct 27, 2021
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                                        Address: Bangalore

                                        The orient geyser which i bought has some rattling sound from inside, and the product isnt upto the mark, they arent returning the product citing different reasons hence i want a refund for it.
                                        Flipkart customer support has been notified about the posted complaint.
                                        Havent received any updates on it, till now.

                                        Refund for my geyser - Comment #3915030 - Image #0
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