Flipkart Complaints & Reviews

Have created flipkart account two years back with a mobile number few months ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.

I purchased the MI TV. there is some issue with my TV. Like when we turn on TV it is good but after half an hour voice is not coming and video is also off automatically and not working overall. My wife and mother tried to reached you guys and MI company but no one is responding. I want help regarding that as soon as possible.

For this Item i bought a TV protection plan too which is for 3 year. So i want to resolve this TV problem as soon as possible.

TV purchase invoice no is : FAEAN[protected]
Device Model: L43M4-4AIN
Device serial no: 21694/[protected]

Protection Plan detail:
Plan ID: CPFK[protected]
Plan Start date: Oct 6 2020
Plan end date: Oct 5 2023

You can give me replied on my email id: [protected]@gmail.com
or Give a call on +[protected]
This phone no is registered with my flipkart account but this is my home phone no as i am not living in india right now.

I hope i will get back from you guys soon.

Thanks & Regards!
Milan!!

Hi,

I have placed the order for LED qty -5 and seller have delivered the order on his/her address.

I have been trying to reach out to customer care since past 10 days and no promising actions have been taken on the same.

Order ID: OD[protected]

Sir myself demanded Kitaari bollywood saree but got different product Girls Top instead of saree when I got the product mean I told to delivery boy sir that is totally different product thenhe told me u hav to return/replace product online he told in that case I can't do nothing, but myself raisey return request five times but flipkart cancelled my return request.

I have a gift card of ₹10000/- and when i try to redeem it after entering the card no and pin it shows as the card is been deactivated. I checked the balance it shows ₹10000/- . I need my problem to be solved very soon cuz i need that money for an urgent cause . Thank you

I have ordered a new laptop from Flipkart and i got it delivered on 25 october 2021 but when i checked warranty status of laptop with asus it is found to be a out of warranty product. I am totally dissappointed on this service by flipkart.

1.Battery stablity problem
2. When switch on headset automatically off after use 3 minutes
3.Charge is not received
4.switch on off problem

My order id -OD[protected]
Order date[protected]
Price-RS - 6, 469
I have ordered Nike Air Max Infinity 2 Men's Shoe Running Shoes For Men
10, Black
Seller: RetailNet
delivered me on[protected].After I open package i see differend shoe are delivered to me i get shocked then after i create a return then coming a This mail through website asking to me a personal detail to approve my return request.see above
Hi Palav Ranjan,

We are writing to you about your recent return request for the NIKE Nike Air Max Infinity 2 Men's Shoe Running Shoes For Men

To help you with your return request, please share a copy of either Aadhar (both sides) or PAN card by replying to this email within the next 48hours . Please ensure that the information on your photo ID should match the details on your recent order(s).

We will be validating the ID proof shared by you through a third-party service provider. Please provide your consent to Flipkart for use of the identity proof that will be provided by you for the purpose of authenticating the Flipkart Account. Please share the below clause in the email reply along with the photo ID so we can work on your request.

“I give my express consent to Flipkart for collection, use and/or disclosure of my information provided in this email and the documents attached hereto for the purpose of authenticating my Flipkart Account”

Here are a few tips to ensure a clear photo of the ID card:

Place the ID on a dark surface
Use sufficient, natural lighting instead of a flash. It's best if the photo is taken during the daytime- Take photo as directly above the ID as possible. Please ensure that your shadow does not cover your ID
All four edges of your ID should be visible within the image
All details on ID should be clear & legible
I am very try to giving adharcardh through mail and website also but showing me error and something went wrong .And this problem i also said to flipkart agent but could not helping me and my return get rejected 3 times.After that i complain hear to kindly approve my return request and scheuled a pickup date and give my refund amount rs 6469/-.

My account has been labelled suspicious and I am not being able to collect rewards from Flipkart Video. I haven't done anything suspicious. Please resolve this issue fast.

I have placed order on 7th Oct-21 from Flipkart and made payment through paytm wallet which was successful but order was not placed. When called to customer care of Flipkart about my refund they say that refund will be processed within 8 working days but till date refund not received in my paytm wallet. When again called to customer care after 15 days, now they are saying fault is from paytm side.

Order ID : OD[protected]
Order Date: 4th Oct'21
Order Amount: INR 9, 719
Order Status: Shipped (Since 5th Oct'21)
Current date: 26th Oct'21

Haven't received the product, it's been 22 days. I am not even able to cancel the order on the app.
Have logged an issue at least 5 times with Flipkart, Nobody from customer support is willing to provide any resolution, every time I am promised a new date & asked to wait for the resolution. Nobody is willing to transfer my calls to the escalation handling team. Customer support executives just hang up on the calls. I have even waited for over 40 mins on call, waiting for the executive to transfer my call to someone who can provide me any resolution & she too hang up the call.
Neither am I getting the product nor am I able to cancel the order.
I want to cancel the order & want a complete refund of the amount I paid.

Have placed order for 3 items worth rs 1036/- on 7th of october .
paid the amount to flipkart through my paytm wallet .
amount got deducted from my paytm wallet and also i have received cash back of rs 100/- from flipkart but orders for 1036 was not confirmed and flipkart says we have not received any payment .
while paytm says amount has already been paid to flipkart .
have called customer care more than 50 times but they just tell me that we have not recived the payment .
just answer me guys if payment has not been received how will i get cash back ???

I didn't received any product but they updated as product is delivered I want my refund they are not resolving my problem.

Dear team

I am still receiving otp on my email id when I have not been using the flipkart app to shop for anything. When I complained before I was told to change the password but I am still receiving otp message on email id. Advice.

Regards
Nikhila

I have made this purchase in "big billion sale " for Diwali, and now it has been cancelled from your end without any information.

I placed an order on 5th Oct. and its delivery date was 10th of Oct.
but its was delayed by one day and by the 16th of Oct. the company cancelled my product without my permission and till date (26 oct 2021) the refund is not credited in my account.
please take some action on my complaint.
Thank you.

My self Ashish Kumar. My flipkart registered no is [protected]. I'm totally upset and unsatisfied by your costomer service by your courier service and costomer support. Totally disappointed from flipkart management. Because I lost my money and a lot of time by shoping in flipkart india's Largest (Cheater's) Company.

I booked a Boat Rockerz 333 on 8 Oct 2021. I did not recived this product yet. But you courier service updated it's delivered at 13 Oct 2021 at 12.22 AM night time. Official delivery time is 9 AM to 7 PM and your courier service did not giving product to costomer and updated on your site it's delivered in night. I did complaint on it. But that's also unresolved by your team that's means your are not capable to help your costomers. And you don't care about your costomer's money and time. So many costomers waste thair a lot of time and also money because of your ignorance. You recived money and you don't give product and also do nothing in costomer's favor. If you did not take seriously this than I'll case on your company against fake promisis and cheating.

You can contact me on my alternative contact no.

Con No:- [protected]

Sir I complained about the same product on 16oct but they haven’t done anything about my refund since then. They are just wasting my time. I have complained the same issue to their customer care executives 41 times and to their senior customer care executives 9 times but they are just escalating the issue. I hereby believe that you will provide me a proper solution and make flipkart pay for the frauds they are doing with their customers.

I purchased the Gucci Bloom perfume by flipkart order ID OD[protected]
The Perfume is fake.
The seller name is veljiperfume

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