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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
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Flipkart reviews & complaints page 597

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P
pathak238
from Saharsa, Bihar
Oct 21, 2021
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Address: New Colony Saharsa

I brought dell laptop from flipkart on 3rd oct 2021 with no cost EMI options using icici Amazon pay card...I was selected 6 months EMI options and will have to pay Rs. 6165 per month..but when transaction converted into EMI... EMI amount is higher than I was accepted...

Order ID: OD[protected]

Regards
Arvind Pathak
[protected]
Flipkart customer support has been notified about the posted complaint.
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    R
    Rahamthulla s
    from Doraha, Punjab
    Oct 21, 2021
    Resolved
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    Resolved

    Address: Doraha punjab

    I order the item on 11.10.21 and item not delivered to me but in flipkart updated as delivered and when I contact to flipkart not getting any response
    +1 photos
    Dec 12, 2021
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Oct 21, 2021
    Updated by Rahamthulla s
    Still no response
    Verified Support
    Oct 22, 2021
    Flipkart Customer Care's response
    We will revert on it.
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      R
      ricardo_castel
      from Margao, Goa
      Oct 21, 2021
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      Address: https://www.flipkart.com/

      Get the following error when i try to redeem the below 2 Gift codes. Each is worth 10, 000 INR.
      "This card belongs to a wallet and direct transactions are not allowed on this card"

      (1) Gift card number - [protected]
      (2) Gift card number - [protected]

      The above 2 cards have not been redeemed by me.
      Flipkart support claims i have already redeemed this code which is incorrect

      FLIPKART account (Email - [protected]@gmail.com; Phone - [protected]
      Flipkart customer support has been notified about the posted complaint.
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        A
        Aurelius Soares
        from Mumbai, Maharashtra
        Oct 21, 2021
        Resolved
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        Resolved

        Hi Sir,
        Myself Aurelius Soares (25) Mumbai a Flipkart Customer of yours ([protected]) I had placed 3 Orders on 7th Oct worth Rs 3525/-
        Nor my Order was placed moreover my Paytm wallet money got deducted for the same of 3525/-
        I raised so Manny conserns but no Idea if I would get my Money back.
        As your Customer I request you to please check on it
        It is some money from my hardwork which I have put into if it was 200 ..300 I had no issue but the Paytm says we have initiated it's successful...and I have also received cashback for that Order of Rs 100..Please I don't want that cashback but my money to be refunded.

        Please I hope you will resolve my Case Soon.

        Order ID - OD[protected]

        Hi Aurelius William Soares,
        your transaction of Rs.3525.0 to Flipkart under order PZT[protected]VV7XS01 was successful on[protected]

        Kindly note delivery of products or services solely depends on the merchant service and delivery policy. You may visit their app/website for more details on the transaction and delivery of your service. If you have any issue regarding Order cancellations / Deliveries / Refund please visit the "Help and Support " section on the Flipkart App or you can directly reach out to the merchant {Merchant name} by following the link https://www.flipkart.com/helpcentre?otracker=undefined_footer_footer_navlinks

        Please refund my money 😓😓

        Thank you
        Aurelius William Soares
        [protected].
        Mumbai
        India
        +2 photos
        Nov 24, 2021
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Oct 24, 2021
        Flipkart Customer Care's response
        We will revert on it.
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          L
          Lohit Pandey
          Oct 21, 2021
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          I recently raised a complaint regarding an earphone that I ordered from Flipkart because I had received the product box wih missing earphones and accessories.

          Despite the customer agents assuring me that the return request would be placed subsequent to which refund will be issued, now Flipkart has sent me a mail asking for my Id proof which I am obviously not comfortable in sharing. I haven't had any e-commerce site demand such verification. Please look into the matter urgently.

          I am comfortable in getting either a refund or a replacement of the product (I prefer replacement).
          +1 photos
          Flipkart customer support has been notified about the posted complaint.
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            S
            Shivam100
            from Kolkata, West Bengal
            Oct 21, 2021
            Resolved
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            Resolved

            Item not received but showing delivered

            I had ordered luminous redcharge 18000 150ah battery on October 5th.
            The orders placed are -
            5th October

            The delivery date as promised by flipkart was 18th October. After placing the order, i have been requesting flipkart to share the seller details or at least request the seller to deliver the products earlier than the promised date.
            I had done full payment of the products with my credit card.
            br...
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            K
            Knowledge Studio
            Oct 21, 2021
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            I have created Flipkart account a few years back with a mobile number. recently I have changed my mobile no and trying to change it but not able to do.

            The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.

            Tried calling the customer care but it says this mobile no is not associated with a flipkart account hence unable to connect to customer care.

            There is no option either to reach customer care through mail.

            Flipkart being such a big company not providing the option to even send the mail or to call the customer care without a registered mobile no. what sort of customer service is this. this is annoying and irritating.

            Please do suggest me to update my new mobile number to my flipkart account on priority basis.
            Flipkart customer support has been notified about the posted complaint.
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              S
              Srirampura
              from Chitradurga, Karnataka
              Oct 21, 2021
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              Website: Flipkart

              I ordered 1 vivo y33s (mirror black) mobile 4th October 11 :20 pm,
              And I also cancelled 11:24 pm same date,
              Today date is 21st October, till I am not get any refund,
              OD[protected]
              I get one of the worst service in my online shopping, (only this order)

              I contact flipkart customer care more than 24 times but no use,

              And also I posted social media, but no use, , till now does not open refund tab, what is this,

              This is real bad,

              And one of the worst service
              Flipkart customer support has been notified about the posted complaint.
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                K
                kumap82
                from kolkata, West Bengal
                Oct 21, 2021
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                Hi Team, I am new seller on Flipkart. Customer has returned the product but my product is yet not delivered. Still showing in Flipkart dashboard in transit. Now Flipkart is not taking any responsibility. They denied to deliver this product. They don't have any tracking of my product.

                Order ID: OD[protected]

                I am lossing appox 9.5 k

                So can you please help me on this.
                Flipkart customer support has been notified about the posted complaint.
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                  R
                  RupeshGoyal
                  from Delhi, Delhi
                  Oct 21, 2021
                  Resolved
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                  Resolved

                  Discount issue of realme 8 (Cyber Silver, 128 GB) with order ID OD[protected].
                  I tried placing order with and without Exchange offer, Also Tried using Different cards, No success.
                  Spoke to multiple representatives, First was told t try next day, I tried and was still not working, Spoke to another, Was told to place order and would check internally after that since order is not placed, can not check.
                  I placed order and checked after that.
                  Everytime I get a call, People talk about cart value is not what is required. I keep telling them This order is not going through with Additional discount as mentioned in terms with or without exchange both ways, I also have tried using Different cards like CITI/AXIS/SBI, Does not work. Nobody is helping.
                  Oct 25, 2021
                  Complaint marked as Resolved 
                  Issue never resolved, because i raised it here, they probably decided to give me hard time n cancelled order. I had to gift it to someone n now i can not. I do not like this retaliation.
                  Flipkart customer support has been notified about the posted complaint.
                  Oct 21, 2021
                  Updated by RupeshGoyal
                  I have had Numerous interactions, Last one was wherein Representative who called me said he can not do anything and I asked if I should escalate on my own since he was not ready to do it, He asked me to escalate it wherever I want and hence, I Raised it here in this forum.
                  Verified Support
                  Oct 22, 2021
                  Flipkart Customer Care's response
                  We will revert on it.
                  I am cancelling the order, lets mark this resolved
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                    K
                    kolsudhir
                    from Kolkata, West Bengal
                    Oct 21, 2021
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                    Address: Kolkata

                    Hi! I have order a mobile phone on 9th Oct 2021 and it's supposed to be delivered maximum by 16th Oct 2021. Still I unknown about my mobile delivery. Customer care giving me false assurance only. Here is link, can check it out.
                    http://fkrt.it/dRWks8uuuN
                    Flipkart customer support has been notified about the posted complaint.
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                      S
                      Sukumar07
                      from Purulia, West Bengal
                      Oct 21, 2021
                      Resolved
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                      Resolved

                      I haver ordered more than Rs.15k products from Flipkart on big billion day 2nd oct 2021. And when I got the first product it was a jeans from Flying machine the item was used, the tag of the product is hanging with different stripe not the original one which a company provides with there jeans. The price of the product is Rs.899/-. And after that I registered a replacement request, next morning I found my account is blocked. There was no mail no notification no warning and when I called customer service they said you will receive a mail and all you have to do is to reply the mail and as soon as posible we will resolve your problem but they did not respond to my reply. When I called them again they said please keep in line and they just disconnect my call, it happened with me more then 15 times. Now today is 21st October now I received all products accept 1. But now the problem is I got One wrong size product ofRs.791/-. ( Roadstar Trouser men) one is totally wrong product of Rs. 649/- ( Hopscotch baby girl casual po) and a watch Which is not fitting on my hand (Fastrack essentials) Price is something near around 900Rs.
                      I called them daily from the day when they blocked my account but they just cut off my line by saying please stay on line I am checking your complain. Sometimes they say will be resolve your problem but I wanna know when what should I do with those products which I did not want? They said your account is blocked due to high return but this is totally wrong I did not return any product from Flipkart in last one year.
                      Nov 23, 2021
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 22, 2021
                      Flipkart Customer Care's response
                      Hi,
                      We are sorry for the trouble caused. We'd like to let you know that your recent request has been cancelled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
                      Could you check my account and tell me the exact figure of the high number of returns? Cause as per I remember I haven't returned any product since last year. I am guessing this is totally your system fault and one of your agent had admitted to me that this could have happened with you as he says this thing happened before. So please stop complaining and just unblock my account.
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                        S
                        srinivasan jegadeesan
                        from Bengaluru, Karnataka
                        Oct 21, 2021
                        Resolved
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                        Resolved

                        Order not yet delivered, Customer care not much supportive

                        Website: ekartlogistics.com/ www.flipkart.com

                        FMPP[protected] The Order which was suppose to deliver today, The order already reached to my nearest hub yesterday, still they are not yet initiated the delivery. Frustrated with customer care executive and they dont ekart contact details. Ekart contact number also not available on internet and their website....
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                        T
                        Oct 21, 2021
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                        Address: sikar rajasthan

                        I ordered three product out of which i got two product i did not receive one product
                        why cant he get me
                        this product rejected without any reason
                        company cheated me
                        Flipkart customer support has been notified about the posted complaint.
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                          V
                          Vinay Bambhani
                          Oct 21, 2021
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                          Website: www.flipkart.com

                          I had Ordered Thomson TV and product was defective and has quality issues.
                          Flipkart took 10 days for tech visit to acknowledge the issue and now forcing to accept the replacement however considering the quality issues and known issues where Hot keys on remote is not working for Sony LIV .
                          i need my entire money refunded and don't want a replacement.

                          Order # OD[protected]
                          Contact - [protected]
                          Flipkart customer support has been notified about the posted complaint.
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                            E
                            epfo.hrk
                            Oct 21, 2021
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                            Website: www.flipkart.com

                            An order was placed on online shopping website Flipkart with order id OD[protected] on dated October 05 2021.
                            Flipkart assured to deliver the order by October 07th 2021, they were failed to deliver the product till date 21.10.2021, Still I waiting for the product to be delivered they are keep assured dates by which the product will get delivered firstly 12.10.2021 then 16.10.2021 after then 20.10.2021. now they extended it till 25.10.2021.
                            I have screen shots and recordings of all the Flipkart Customer Care Representatives, I have communicated with regarding the subject.

                            Please make it possible that the product get delivered in time.
                            +1 photos
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 22, 2021
                            Flipkart Customer Care's response
                            We will revert on it.
                            Oct 26, 2021
                            Updated by epfo.hrk
                            Still there is no progress in product delivery status, Neither any flipkart team has tried to contact me regarding the Complaint nor the product is delivered till dated 26.10.2021, 16:31. please do the needful in this matter so the product get delivered to me as soon as possible.

                            First installment has been deducted but still waiting for the product to be delivered...
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                              V
                              Vijay1982av
                              Oct 21, 2021
                              Resolved
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                              Resolved

                              Address: Bangalore

                              There was an free bezel offer for samsung tv purchased during big billion days, i had brought a samsung tv during this sale but till now there is no resolution internal ticket IN[protected] is created and respnse given is same will be resolved within 2 days this is happening from last couple of days
                              +2 photos
                              Nov 23, 2021
                              Complaint marked as Resolved 
                              Finally got the offer ITEM delivered after multiple follow ups, Thanks everyone
                              Flipkart customer support has been notified about the posted complaint.
                              Oct 21, 2021
                              Updated by Vijay1982av
                              There was an free bezel offer for samsung tv purchased during big billion days, i had brought a samsung tv during this sale but the bezzel is still not provided and till now there is no resolution internal ticket IN[protected] is created and response given is same will be resolved within 2 days this is happening from last couple of days
                              Oct 25, 2021
                              Updated by Vijay1982av
                              Still no update from flipkart
                              Oct 27, 2021
                              Updated by Vijay1982av
                              Still no update from flipkart
                              Oct 31, 2021
                              Updated by Vijay1982av
                              STill no update from Flipkart
                              Oct 31, 2021
                              Updated by Vijay1982av
                              IN[protected] previous complaint is closed, created new ticket IN[protected]
                              Verified Support
                              Nov 23, 2021
                              Flipkart Customer Care's response
                              Hi,
                              Order ID: OD[protected]
                              Thanks for writing in. We are sorry for the trouble you had to go through. However, we're writing to let you know that the courier service provider has confirmed that the shipment of "SAMSUNG The Frame 2021 Series 108 cm (43 inch) QLED Ultra HD (4K) Smart TV'' was delivered to you on "05 Oct 21''.Have a nice day!
                              Still no update from flipkart
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                                S
                                Soumyadip Dasgupta
                                Oct 21, 2021
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                                Address: karnataka

                                Pls do something on this issue, From past 3-4 days showing not delivered on single products at my area. PIN -732103 Malda, west bengal
                                Flipkart customer support has been notified about the posted complaint.
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                                  M
                                  murali.1992.eee
                                  from Gurgaon, Haryana
                                  Oct 21, 2021
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                                  I want cancel the product I orderedOD[protected] not genuine products waste time to purchase it
                                  Flipkart customer support has been notified about the posted complaint.
                                  Oct 21, 2021
                                  Updated by murali.1992.eee
                                  I was ordered the mattress after the payment they not ready to cancel the product
                                  Verified Support
                                  Oct 22, 2021
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Oct 23, 2021
                                  Updated by murali.1992.eee
                                  Still it's not canceled
                                  Oct 23, 2021
                                  Updated by murali.1992.eee
                                  Kindly cancel this order OD[protected]
                                  Oct 23, 2021
                                  Updated by murali.1992.eee
                                  Still it's not canceled

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                                    S
                                    SidduPrawin
                                    Oct 21, 2021
                                    Resolved
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                                    Resolved

                                    Hi Team,

                                    I ordered OPPO RENO 6 5G via FLIPKART on 18th Oct 2021 and amount has been debited on the same day from my credit card ( SBI BANK) and Expected by, 22nd of 2021 but not arrived on the day again it has been postponed to 25th of Oct 21, i raised so many complaints in flipkart there is no action on that and no proper response.

                                    That Flipkart People are making fools to everyone on BigBillion Days by doing this type of Fraud things.

                                    Please need a proper reaction on this type of frauds things

                                    Regards,
                                    Praveen
                                    Dec 9, 2021
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 22, 2021
                                    Flipkart Customer Care's response
                                    We will revert on it.
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