Flipkart Complaints & Reviews

Dear Sir,
A sum of Rs:1095/- was deducted from my SBI bank account [protected] on 05/08/2021 for online purchase of the follwing article from Flipkart-India.

1. Tendula Nova 1290 Prof. Foldable Electric
Hair Dryer - 1 No for Rs:270.00
2.Prestige Atlas 1.0 250W
Hand Blender(Blue) - 1 No. for Rs:825.00

But no purchase order was placed for the above mentioned articles. I raised up the matter to customer care-flipkart, and they demanded to wait for 24 hours.
I raised this issue through my bank also, but no fruitful action had been initiated both from flipkart as well as from Bank even after completion of 75 days.
The Payment was made through BHIM-SBI mobile application on 05/08/21 and the transaction particulars are furnished below:

" 05/08/2021
To Transfer UPI /DR/[protected]/flipkart//UTIB/flipkart.p/UPI
T (05/08/2021) "

SBI-Madurai Branch Customer Case No.62840340 dated
19/08/2021

I have created flipkart account few years back with a mobile number few months ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.

I have booked mobile in flipkart online store and payment made through credit card, Order no. oD[protected],
delivery status showing out for delivery from 6 days, i have already contacted flipkart customer care and raised compliant also but still not solved cancellation option not available in portal if i want to cancellation the order, .
Kindly solve my issue.
regards.
Raju
my contact no. [protected]

I placed order for 2 items on flipkart today i.e. 24/10/21. Money was deducted from the bank and items are showing in the order section but it's written 'Payment not yet confirmed from the bank'. But the money has been deducted I checked in account. My items are still showing in the cart.
Help resolve this issue flipkart

Dear Team I have purchased a Macbook Air 13 256 GD Space grey from Flipkart Order id- OD[protected]. I have received a defective piece, kindly help me with the replacement of the same. We have already raised a complaint with the Shoppsy (Flipkart) Within 7 days from the delivery of the product. It is well within time. Their executive asked us to also talk to Apple executives. We have sent the mail to Apple executives explaining the complete situation and they have informed us that the replacement can be raised from the reseller end only. A screenshot of the mail is attached herewith for your reference. Dated 11 October 2021. Case ID[protected] A case report from the apple service centre has been attached with this mail for your kind reference. Kindly take the case with utmost urgency. We have requested the shopsy (Flipkart) as and when we received the defective product. Also as per the terms mentioned this is clearly a hardware issue which is considered as defective product as mentioned by the apple service centre report and not the functionality issue. Also, apple informed us that this issue won't be covered under warranty. We requested Flipkart as well as Apple in the given time frame. Further, we contacted the Shoppsy (Flipkart) teams bit still no resolution or replacement has been provided to us. As per Consumer Protection (E-Commerce) Rules, 2020 Grievance redressal- E-commerce entities will also be required to publish the contact details of the grievance officer on their online platforms, along with the relevant procedure for a consumer to register a complaint. No such grievance officers details was mentioned on website nor on App. Even after asking flipkart on several plateform flipkart not responded for providing the details when I tried to contact the flipkart on call they denied by mentiontning fact they are not allowed to share such confidential information. Flipkart is clearly violating the Consumer Protection (E-Commerce) Rules, 2020 and Flipkart should be penalised It is very saddening that even after purchasing the product of the most advanced and noticeable brand Flipkart and apple are shifting their liabilities. It has become a trouble to communicate with Flipkart on the same issue. It gives distrust to buy from Flipkart that too the product of this price level. Already facing a lot of trouble with the product kindly replace at the earliest.

I have ordered a Thomson 32" Smart LED tv on 02/10/2021 its promised delivery date was. 18/10/2021 then they promised that it will be delivered by 21/10/2021, but it didn't delivered to me although they have cancelled my on 22/10/2021 without prior informing to me.
Now they are saying you can reorder, but I have purchased it in 9800 now it is in 12000.
This is complete breach of contract.
I want this product in same price

Dear sir,
I had very bad experience with flipkart regarding delivery delayed of my order.
The promise date given by Flipkart is 18 October 2021 but they repromise my date on 20 October 2021 and again this side we will deliver your order between 1 to 3 days . But still they not deliver my order. I registered a complaint but I can't get any reply from Flipkart. My order almost delayed up to 7 days. So I request you to please solve my issue as soon as possible.

Actually i order asus vivobook 15 laptop at price 32000 but the delivery delayed 14 days after that flipkart cancelled my order.
Now the product cost at 36000.
I m not able buy this now i want at 32000

Dear Sachin Bansal & Team,

This is to inform you due to pathetic and ridiculous process of your company and third class customer service, here by I have to complaint here on Consumer Forum.

Grievance is related to refund of the order canceled by my brother.

Order Id: OD[protected]
Refund Amount: INR 13399/-

This amount might to nothing for you but it’s very huge amount for me.

I am following up with your customer care team since a month but every day I get a call from your CC team and everyone has the same question “What is my issue?”

Really?? Are your CC executives are blind? Illiterate?? Can’t they read the previous incidents?

I have shared all the proofs asked by your team. Still they call and asks the same question again and again.

For better clarification kindly go through the previous grievances and if you require more details them call on register number.

For God’s sake don’t ask illiterate and blind people to call and ask same question. Unknowingly I may abuse now.

It’s really really frustrating now. kindly refund asap.

I have purchased the mentioned product from Flipkart. Since one of the item is missing in the pack, I have sent it for replacement. The item got picked up on 21st of October and the same date they got cancelled my replacement request and the amount (₹9, 290) not yet credited to my account.

Hello team
I purchased a realme gt master edition mobile order no OD[protected]
On 5 Oct I face problem in product not charging then I request for replacement order company approved my replacement but replacement order is cancelled by courier team they not delivered my replacement
I contact multiple times by call and mail but company not provide any resulation
Flipkart fraud company
This is my first order from Flipkart
Very bad experience

The issue is regarding my order made for POCO M3 back cover on 12th October. I created my Flipkart account few years back, between then and now I lost my mobile and and lost the registered mobile number along with that. But every thing was working fine because I used to order things by giving my new number. Now there is an issue regarding one of the orders. The thing is I opted to return one of the item but the delivery guy is not coming to pick up the order. So to resolve the issue I wanted to talk to their customer helpline number but I can't call them because their process is calling us back and I think they are calling on my registered number which had been lost for quiet a few years.

I have ordered airpod pro on 19 Oct 2021 my order ID is OD[protected] the same were delivered on 21 Oct 2021. When I opened the product and started using it. I observed that the noise cancellation feature was not working. To resolve this issue I went to apple care store in sector 35 Chandigarh. The executive working there told me that the product is fake. I was totally shocked. I raised the complain with flipkart customer care. They have registered my complaint and assured early return and refund. On 23 Oct 2021 my return request was rejected. I am doing online shopping since long ago. But I have not been encountered with such a fraudulent sale. I am working in defence sector, serving people of my country with dedication. But my hard earned money is fraudulently fetched by the seller my sending me fake product.

I shall be very thankful if my issue is resolved at the earlies, my refund is processed and the seller may please be banned/blacklisted. Flipkart is a e-commerce giant and trusted name. Seller like this one are ruining the reputation of flipkart. So for the sake of your reputation and wrongful deed done my the seller strict action against him may be taken.

Thanking you

Your sincerely
Bhavjeet Singh

Good morning sir,
I order yeso waterproof bag multifunction from flipkart[protected].10 pm which was delivered on[protected] and send different items send I'm complain[protected] then customer care allowed[protected]to pickup this product and refund issue after pickup and now
My filpkart account blocked and pickup canceled without any response and say now no give me refund but not being done yet and
Courier partner name -Ekart
Yeso waterproof bag multifunction is prepaid order my paid amount -4059 .
Order No.-OD[protected]
UPI REF ID.[protected]

My iPhone device which I got is damaged I have bought all the necessary needed letters etc from I care but the Flipkart customer service aren’t forwarding my process they aren’t showing interest and not solving my issue please help me in this

I have booked My Order Date 01-10-21 My Order is not being delivered please take up my complaint worest company in Flipkart

I have created flipkart account two years back with a mobile number few months ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account. My old mobile no. was [protected] and My New mobile no. is [protected]. plz update on flipkart.

I have ordered Realme nazro30 mobile on dt06/10/2021 Rs 11749 and cancelled on dt 07/10/2021.seller told it has already refunded on dt 13/10/2021. but it is totally foolish. seller is not refunding. please check my refund id_ CR21100722180811291422707

Ordered product 10th October 2021. Promised delivery was 7th November. Seller has personally contacted to say that the order cannot be fulfilled for an additional 30 days. Money has already been debited and I wish to cancel it but flipkart is not responding or registering any complaints or acknowledging any delays.

My oder Order ID:OD[protected] is not yet shipped. I had payed the money. The tracking status is stagnant. Else let me know should i cancel it or not. They have given a assured sticker in the product. I had been a regular customer in flipkart and this time i am very dissapointed. Hope you can help me in someway as this is important to me. Appreciate your service. They are not taking any effort to get the product shipped. Its worst online shop portel ever.