Flipkart Complaints & Reviews

Sir,
I have booked a new phone with order id: OD[protected] and OD[protected] along with the exchange of my old phone MI Redmi 5A. Flipkart delivery boy has rejected to take my old phone despite the difference amount I was willing to pay for Screen crack and dents. I made a call to Flipkart customer regarding the issue and they told me that taking of old phone is in the discretion of the delivery boy, whereas there is no such instructions in their sites or application. I would like to know why the Flipkart is showing something in the site and not abiding their own instructions. Please take a look into the matter.

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2021

Flipkart Customer Care's response We will revert on it.

Oct 28, 2021

Updated by puran poudyal Flipkart is taking too much time to resolve this issue. It has been 5 days since I have booked the complaint.

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This is regarding a transaction done on 8th October 2021 amounting to 1424 on flipkart, the order was not placed but the amount was debited. Payment was done thru PAYTM.
As per PAYTM the amount has been credited to Flipkart and cashback of Rs 100 was also issued.

Order id Flipkart: OD[protected]

PAYTM
WALLET TRANSACTION: [protected]
ORDER ID: PZT[protected]AOIY05

Kindly look into the matter and refund my amount.

Thanking you,
Sandeep Bhatnagar
[protected]

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2021

Flipkart Customer Care's response We will revert on it.

Oct 26, 2021

Updated by sandybhatnagar Complaint Resolved…refund received from flipkart
thank you

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Address: Jammu

I have placed Non Stick utensil for my Grand mother in last Nov 2020, i raised return on teh same day that the whole Utensils are faulty ... To which the kept on delaying the return and never sent any one to pick up and never refunded the money ... Thats how you deal with Senior citizens .. I have asked them to present in Police Station they never cared about that too.. I have called them from Police sation with Show cause notice, to which they never cared too..
I need FLIPKART TO STOP ONLINE BUSINESS, they just make fool

Flipkart customer support has been notified about the posted complaint.

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I placed the order in Flipkart and the order number is OD[protected]. I was received the product on dated 17th Oct 2021. But they send me the damaged product and I initiate return and refund, and it could be done pickup by 20th Oct 2021. Pick up was not done on the date, and they are increasing the date every time. The customer support doesn't know anything, and they are giving fake promises to close the call. They are disconnecting the call between the conversation.

Dec 7, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2021

Flipkart Customer Care's response We will revert on it.

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Address: 166 kumarar street ,tuticorin 2

Please provide my product. It's around 20 days after ordering

Flipkart customer support has been notified about the posted complaint.

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Address: HYDERABAD

I order laptop bag from flipkart and received wrong and duplicate product . and same i given request for return . till now no pickup done and not refunded my amount. i tried to follow up with flipkart for issue, but no one responding properly . almost 15 days over issue not resolved.
flipkart cheating with customer and selling duplicate products with wrong seller.
kindly help to resolved for same

order id: OD[protected],
REG NUMBER:[protected]

Nov 25, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2021

Flipkart Customer Care's response We will revert on it.

Verified Support

Oct 25, 2021

Flipkart Customer Care's response Hi, Greetings from Flipkart. Order ID: OD[protected]. We are sorry for the trouble caused. We will certainly help you out with this. We'd like to let you know that Rs. 866 on Oct 24, 2021, and this will reflect in your bank account by Oct 26, 2021. Request you to note down the bank reference numbers:[protected]. If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card. Appreciate your understanding. Thank you.

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Hi,
I have booked air india flight from your website an year ago (apr17-2020). Due to the covid, return flight got cancelled and refund is still pending.

I have contacted Flipkart team, Refund Pending on booking id ending wth [2202] and the [Incident: IN[[protected]] logged against flipkart is not resolved.

When i contacted customer care support[protected] for the update. It was still waiting under 120 days tag.

Still i didn't receive any update from team. Please help me in expedite the process .

Thanks,
Viswanath

Nov 25, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2021

Flipkart Customer Care's response We will revert on it.

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Order id:OD[protected]
They have promised me that order will be delivered 20th oct 2021 but later changed to[protected] .now there is no updates in tracking place. They are cheating me.i will have to take legal actions against them

Oct 27, 2021

Complaint marked as Resolved

Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2021

Flipkart Customer Care's response We will revert on it.

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Address: NEW COLONY KHAGAUL QTR NO. 328ABC DANAPUR, PATNA

I placed my order on Flipkart on the 7th of October that time delivery date was showing the 10th of October. But again they changed the date to the 12th of October so I registered a complaint regarding this. And asked to deliver early to the Flipkart executive. They said ma'am your order has already been reached the nearest hub, logistics team is responsible for the delay. We will try to resolve your query by 3day. But again even after 3days, they didn't resolve my issue and again they extended my complaint date by 3days and again they didn't resolve my issue again asking for 3days more for the delivery of my product. Please look into this matter. And I want to raise a complaint against the logistics team of Flipkart. I think they have stolen my phone.

Oct 25, 2021

Complaint marked as Resolved

They have delivered my phone to my address after the registration of complaint.

Flipkart customer support has been notified about the posted complaint.

Oct 23, 2021

Updated by Kajal31297@ Order id: OD[protected]

Verified Support

Oct 24, 2021

Flipkart Customer Care's response We will revert on it.

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Address: Kupwara kralora kashmir

Flipkart has started a programe where a person watches videos and inbetween answers questions which allows them to earn some points and which later can be redeemed to vouchers.
I have been playing this for a year and now i have earned 2500 points..when i tried to redeem with 2500 flipkart voucher .flipkart says i am not eligible for it.
When checked terms and conditions .it clearly mentions i am eligible.
Now i want action to be taken against flipkart and fine to be imposed on them for wasting my time and effort.

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2021

Flipkart Customer Care's response Hi, Greetings from Flipkart! We are sorry for the trouble caused. We regret to inform you that we are unable to find any details with the information shared. Hence, request you to share more details about the order ID, along with the registered email ID and contact number to check and assist you further. Your kind understanding and cooperation are appreciated. Thank you.

Oct 27, 2021

Updated by Bilal35 I had sent message and that has been deleted by someone here .

I am mentioning it again..account is linked with email id.. [protected]@gmail.com

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I have ordered with Flipkart on 23rd October 21 : OD[protected]

I amount has been debited from my acc but it shows that transaction failed. I have received no refund of the amount debited.

And it would really help on the consumer end if you had telecommunication for customer care, writing takes a lot of time for reply and in such situations a customer cannot be having patience till you reach back us in writing.

Nov 24, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2021

Flipkart Customer Care's response We will revert on it.

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Address: Sampatia.po-Demuria. Jaleswar. Baleshwar, Jaleswar chandaneswar road

Sir I have wallet balance 6000 rupees
But Flipkart was blocked my account
Now want use my money
Now my money is blocked

Dec 2, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2021

Flipkart Customer Care's response Hi, Greetings from Flipkart! We are sorry for the trouble caused. We regret to inform you that we are unable to find any details with the information shared. Hence, request you to share more details about the order ID, along with the registered email ID and contact number to check and assist you further. Your kind understanding and cooperation are appreciated. Thank you.

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I ordered a product 10 th October accept delivery was 16th October. But suddenly it shows delivery on 23 rd October in Flipkart Tracking. Then Suddenly cancel the order. Can you send any contact no where I contact and or go to the ekart office and collect....

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I ordered PUMA shoes (Order ID: OD[protected] https://www.flipkart.com/puma-axelion-rip-training-gym-shoes-men/p/itmfhurwmkuuv...⇄

Seller HydtelRETAILSsales
Product-Axelion Rip Training & Gym Shoes For Men (Black)

But, I received different/fake PUMA shoes. Please see the attached images. I have requested for refund 3 times but Flipkart is cancelling my request again and again and saying that I should return the original product.
How can I sen the original produce? I can return only that what I have received.

I request you to please look into this matter urgently and resolve it and give me my refund. Every time Flipkart is raising the request and after one day, cancelling it.

[protected]@gmail.com

Flipkart customer support has been notified about the posted complaint.

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I want to change my number as my old number is no longer active and i have no access to it but flipkart sends otp to both the numbers why would i change my number if i have access to it anyway and also flipkart no longer has customer support email and no customer support chats with you only way to reach them is through the call back they do only on the registered number so basically i cant reach customer support because of their illogical and stupid way to change number. Help me change my number if you cant i will have to deactivate my account.
My email is [protected]@gmail.com

Dec 14, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2021

Flipkart Customer Care's response We will revert on it.

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Website: www.flipkart.in

I recently purchased a fridge from Flipkart (Samsung 192l 5star fridge) and found a dent in it. As the surface is made of metal though it's clearly visible. At the last minute around 11.59pm, 22 Oct, they reject the return request.

Ive been trying to return the item and everytime they cancelled.

Pls help me with this product issue.

Dec 17, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2021

Flipkart Customer Care's response We will revert on it.

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Address: Bompolice Gali, Motijheel, muzaffarpur bihar

Dear sir
Mera Order id-OD[protected] है. जो हम दिनाक 9 october को ऑर्डर किये थे. deliver हुआ 18 october evening 8:00pm मे मुझे मिला. जब हम packed खोले . मझे pack of 8 के बदले pack of 4 recvied हुआ . मैं तुरंत Flipkart customer care मे फोन की ओर पुरी बात बताये. तब वे Return request accepted किए. लेकिन फिर morning मे return request CANCEL ho गया. फिर मे Flipkart customer care मे फोन की. फिर Return request accepted किए. फिर cancel ho gaye. लगभग 5 बार कॉल कर चुकी। हू . बार- बार Return request करती हु. और् बार- बार CANCEL हॊ जाता है.
कृपा मेरी मदद करे...

Juli Jha
Muzaffarpur Bihar
[protected]

Nov 27, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Oct 22, 2021

Updated by Juli Jha Dear sir
Mera Order id-OD[protected] है. जो हम दिनाक 9 october को ऑर्डर किये थे. deliver हुआ 18 october evening 8:00pm मे मुझे मिला. जब हम packed खोले . मझे pack of 8 के बदले pack of 4 recvied हुआ . मैं तुरंत Flipkart customer care मे फोन की ओर पुरी बात बताये. तब वे Return request accepted किए. लेकिन फिर morning मे return request CANCEL ho गया. फिर मे Flipkart customer care मे फोन की. फिर Return request accepted किए. फिर cancel ho gaye. लगभग 5 बार कॉल कर चुकी। हू . बार- बार Return request करती हु. और् बार- बार CANCEL हॊ जाता है. मैं मजबुर् हौ कर जा रही हु FLIPKART पै CASE करने के लिये
कृपा मेरी मदद करे...

Juli Jha
Muzaffarpur Bihar
[protected]

Verified Support

Oct 24, 2021

Flipkart Customer Care's response We will revert on it.

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I have placed ban order for two mivi duopods F30 on flipkart website on 7th October. But the order was in pending status since flipkart says they haven't received the payment but paytm from which I paid the money says the transaction is successful from their end.

Its already 15 days and I havent received my refund yet from anyone.
Please provide my refund at the earliest.
I have attached screenshots from paytm and flipkart

Oct 27, 2021

Complaint marked as Resolved

I have received my refund

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2021

Flipkart Customer Care's response We will revert on it.

Oct 27, 2021

Updated by sunildev29 I have got my refund back.
Thank You consumercomplaints forum and flipkart.

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I received my order through Flipkart Quick order OD[protected], and was delivered by Shyam Kumar today, but I got 1 liter bottle instead of 2 liter bottle, and there is no response when I call the delivery person.

Dec 15, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2021

Flipkart Customer Care's response We will revert on it.

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I have Purchased POCO X3 pro mobile from IndiFlash Mart. on 20th Oct 2021 in Diwali Sale. i got my order on 22nd Oct 2021 when I opened the box there were 2 Detergent Soaps called Fena Mahabar.
When I asked customer care to either process refund or give me the replacement they have said that order has not delivered yet. We wont be able to proceed your request and hung the phone. now I am concerned about the authenticity of Flipkart. because they did not provide us Open box delivery as they provide at the time of iPhone. apart from that it was showing flipkart assured delivery. I think flipkart is just using our money for 3-4 days and give it back. just like a stock market. I have a strong feeling that this IndiFlashMart is a partner of their Scam.

Dec 14, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2021

Flipkart Customer Care's response We will revert on it.

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O

omkar2528

from Pune, Maharashtra

Oct 28, 2021

still i haven't get any resolution. my complaint got rejected 4 times by the seller I have already mentioned he is a fraudster and you guys are also involved in this scam.
I am unable to upload Images.

Flipkart Complaints & Reviews

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Suddenly Marked RTO Order Rejected

Received different/fake PUMA shoes

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Cant change my number

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Damaged product received

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Missing product received

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Item not received though money deducted from paytm wallet

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Missing item, received 1 ltr instead of 2 ltr

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Fake order delivered - OD223155698360988000

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