Flipkart Complaints & Reviews

I ordered a Men’s crocs sandal on October 3rd and paid already..but i didn’t received my product as of today 19/10/2021..When ever i contacted the customer support they are saying that they will solve the problem and solve it..and yet now i didn’t got my delivery date …So kindly please make my delivery fast..and do the needs..
Thanking you

I ordered Iphone 12 Mini on 2nd October, 2021 and it was supposed to be delivered at my Durg Address in Chhattisgarh between 8th and 11th of October 2021. But after leaving for Raipur Facility of Ekart from Farukhnagar Motherhub in Gurugram, Haryana on 4th October(8:56 pm), it reached backed to the same place from where it left i.e. Farukhnagar Motherhub on 5th October(9:32 am). And after that, till date no update has been given to me and...

Dear Team,

I would like to inform you that I order mobile on 8th Oct but yet only delivery date changed frequently but order not received.

When I checked in Ekart tracking order it is moving all over India but no one taking any action about such delay..

So please get my order placed as soon as possible

Order no FMPP[protected]

OD[protected]

So I have purchased realme buds air 2 in flipkart during big billion days. I received in a couple of days. After two days I noticed the charge is inconsistent in the case. It drains up within few mins of charging the buds. So I placed for return request. But flipkart customer care called me the next day, I asked for refund and he placed for replacement. I complained about the issue. And they said that it has only replacement policy not a return one. And here is where the frustration begins. The customer has to use the product even he doesn't want it. Then why should we buy it.
After the return and replacement request. The customer care said. A technician will arrive and diaganise it and then replacement will take place. So 4 days went by no technician arrived home nor contacted me. A number was displayed and I tried to contact him for three days. His phone was switched off. And all of a sudden that technician details went missing from the site. And mentioned that a new number will be displayed for the past one day. And still now no solution is given. Flipkart customer doesn't even help and just extends every 3days to wait. Meanwhile the return period is also got over, so flipkart holds our money for so many days and never gives support.
I'm moving this here for a proper resolution at the earliest. The flipkart customer chat also disconnected my chat for more than 7 times continuously and gave me mental harassment. Two hours in chat and never got a proper support!

I have placed order on flipkart but seller has not processed order yet ..

Its not yet shipped and it says 23rd october is maximum delivery date but how it is possible even though its not yet shipped

Order Id : OD[protected]

I want it before 23rd october 2021 or I need 150% amount as Refund...as such worst experience i have faced

Thanks

I have placed iPhone 12 on 2nd oct which is supposed to be delivered on 3rd oct, however its been more than 2 weeks now and product not received yet and customer support keep extending the time, now the 1st emi generated however haven’t received my product.

Attaching the order id fyr

Hello,
I am ragular customer of FlipKart.

I ordered on flipkart Order Id: OD[protected]
https://www.flipkart.com/fashion-comfortz-lingerie-set/p/itmf7ef1bd02e463?pid=LI...⇄

I tried to exchange also with customer care but they can't help because of product in no refund policy.
I received wrong size. In product dispaly correct tage but not as actual size.
Very very bed expraionce with tak with customer care. He hold me long time and cut phone may time without solve my issue.

If flipkart can't replace this it means any vendor sell any type product with any tag ?
then give me one answer can I sell 1kg oil with 5kg tag/label ?

[protected]
Ajay Bairagi

1. Product (iphone 12 - 128 GB) ordered on 3rd October and the product was scheduled to be delivered on October 14. Online status of order showed – it has reached nearest hub dated 11th October, 2021.
2. My first call to customer care goes on 14th October and enquired about not receiving any Out for delivery message. Customer care requested to wait for 1 more day.
3. Next call to flipkart customer care goes on 15th October and they again requested to wait for 1 more day.
4. On October 16th I received a message that escalation team is looking after this request and will provide resolution by 21st October.
5. On October 18th I again called flipkart customer care to enquire about the current state and the customer care assured that the product has reached the nearest hub and I'll be delivered the product in a day or two. The maximum wait time will be till 21st October.
6. On October 19th, the first message I received that our team has resolved your issue and hope you are happy with the resolution without informing anything.
7. Later, I received another message that the product has been cancelled due to multiple attempt delivery failure and the refund has been processed which should be reflecting by 27th October in your source payment method.
8. Also deducted the charge of Rs.100 which was the fee for replacing the old product. No one from flipkart delivery/ escalation team ever visited/called even once for delivery.
Is this the way a responsible e-commerce company works? This needs to be escalated at the highest level. The company is highlighting about big sales through innumerable channels and at the end wasting customer's time, energy and ending up closing the order giving false reason. Deduction of Rs.100 is morally wrong and shows the company’s way of working and the total disconnect of what a customer has to go through, total disconnect between customer care, escalation team and delivery team and closing the order stating false reasons.
I can no more believe flipkart for ordering big products after going through this experience.

I have ordered adidas shoes from flipkart.order id OD[protected] . Flipkart send me same model but different colour shoes . I have decided to return it but I got email from flipkart to submit a id proof . what is this I cant submit its my privacy. pls accept return . its bad idea of flipkart .Now I cant re buy now it is 2100rs . I have bought 2529rs .

ankit

I had ordered a phone from flipkart on 14th october 2021 and i was promised the delivery date of 15th october 2021. However on the day of delivery, it was showing out for delivery and i still did not recieve it. Now after 5 days it is still showing out for delivery and i am yet to reveive the phone. Their customer care is repeatedly asking to wait for 1 more week and extending it every day. The money has already been debited from my account and now I don't have the product as well as any information related to it.

Ordered on 10th oct, I got the damaged Tv, later replacement product was issued but the old product not picked up, the delivery agent said that the tv serial number was not matching at from there side (technical issue or something) but the serial number was same on invoice label and tv, I hate the service from flipkart waste of time it's been 10days I ordered the tv. I contacting flipkart from three days there is no proper response please help us

Instead of the above mentioned product that was ordered girl's undergarments were provided. This LINK will give details of the related communications with Flipkart till date:
https://www.flipkart.com/order_details?order_id=OD[protected]&unit_id=[protected...⇄

Photo of the wrong product and Flipkart's packing was sent to them (copies attached).

For my communication dated Sep 03 12:20 PM given below:
You've sent us a message
Sep 03 12:20 PM
Issue shown as RESOLVED with out resolving. What is the reason?

For this there is is no response till date.

This is a low value item but:
(1) Who manipulated Flipkart's system to show that the issue is resolved which amounts to overriding system controls &
(2) Shows a indifferent attitude towards customer service which is DEPLORABLE

We ordered TV from Flipkart but after 4months it's not working properly and we raised query . After checking they told they will do refund but already more then one month but problem not resolved.tillnjow we didnt received refund and replacement also.we contacted executive more then 10times but no use

I have ordered a watch on 10th oct 2021with orderid:OD[protected]. this product not yet delivered to me but showing status as delivered on 12th oct 2021. i have contacted the customer care team several times but did not take any action on the complaint. keep on getting calls daily from ivr that 'the delivery parner has alredy delivered the order press 1 to confirm else press 2. and saying will resolve the issue in 24 hrs '.seems to be not taken any action till now (19th oct 2021).

We are not satisfied with the quality of product that we purchased and still the seal was not opened.

Freedom Refined Sunflower Oil Can

We are following up for last two days and the refund is not getting processed.

Please accept our Return and Refund.

Thank you!!

Don't make customers fool, because of customers only you exist.
OD[protected]
I placed my order (iPhone 12 mini amount 39999) on 2nd Oct on Big-billion day, delivery time 4 Oct, items out for delivery I got called, they told I am not able to find a phone on the warehouse.
from that days I keep on calling customer care, they are telling me they will resolve my problem, I got an email that some problem with the delivery team.
but finally, they cancel my product, Reason they told that they could not reachable, after 20 days, but please check my order history daily i am doing order with same address.
Now iPhone price got increased they mentioned please order again.

I have order i phone 12 mini order no.OD[protected] on 3rd october but still its not delivered to me everytime they are showing in track details its moved from gurgaon after moving 1week in whole indian again returns to gurgaon.Flipkart and ecom express are big fraud .Their customer support is extremely ridiculuous they put your call on hold and even don't speak some time.
i have even purchase charger, screen guards and cover for moblie what should i don now of that will flipkart pay for it ?
You are mentally harassing the customer India will not going to tolerate this we will surely throw you out of our country.

I have purchased a laptop from flipkart on big billion days sale on 4th October 2021, the item was not delivered by flipkart team and eventhough flipkart has cancelled my order on 19th October 2021 without any information. On enquiring with customer care, it is informed to me that I have to repurchase the item but with higher price.
I have requested that I will reorder the item but as this is not my fault hence I will not pay extra charge and the extra amount (difference of current price and previous price) to be reimbursed to me.

I purchased electric kettle on 11th oct, delivery date mentioned is 16th oct then .
it was not delivered then .
today it is 19th oct, still not delivered

ord no OD[protected]

flipkart team, you lost my respect . it is very poor and pathetic service from your end .

HM wall fan black colour have not received on time please see that problem. My all order received delay why?