Flipkart Complaints & Reviews

I ordered one gas stove of auto ignition mode(OD[protected]. But what I received in Manual mode. I made a replacement request but after 3 days it got rejected. Its mental harassment for the customer. Its sellers fault that he sent wrong item then why I am suffering. Asking ID proof and photo label which I shared as well but later seller rejected saying details not received. I am in depression due to this.

I am writing to you to raise an issue about: Clothing, shoes and Accessories

The issue that I have experienced was: I have not received item from delivery boy but already made a payment for that he called me and asked me to wait for next day delivery and he marked as product delivered. For that I have raised a complaint but they are resolving incident without solution and not giving solution for this incident

It occurred on: 3/10/2021

I need solution for that incident

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Deepak K

I have ordered ajmal perfumes combo from flipkart during the sale. Today I have received the item and the item is different from the original order. I request you to please refund the amount ASAP and take strict action against the vendor and flipkart.

I ordered 2 pieces of hitage nbt 2686 blue neckband and i recieved only one piece and payment of 2 piece has been given and only one piece is received..so i want payment back of other piece or other piece should be delivered

Worst Flipkart,

I ordered a motherboard (ASUS TUF GAMING Z590-PLUS Motherboard ) having Order ID Order OD[protected]. was delivered to me in Horrible condition by the Seller named "RetailNet" was packed the motherboard so carelessly. I got the parcel in damaged condition as attached pictures below in this mail Seller is just sanding the motherboard with original box pack not even packed properly nor wrap a single layer of paper on it I don't know how he sent such a delicate Item in such a manner, and for that that the motherboard was damaged.

This is not the end ... and for this.

I request a replacement for this to Flipkart (Replacement ID:[protected]). and the customer care people told me that the replacements will be on 20/Oct. then I was called on 18/Oct/2021 to customer care after several calls to customer care people told me that the replacements were canceled and initialized for refund Refund ID:[protected]. So in this was Flipkart company cheat the people and play with their money and time and also sentimental as well.

After a long discussion with the customer care senior person, he gave me the email address of " [protected]@flipkart.com " and he also told me we don't do anything regarding this...????

So it is my suggestion if I reorder a new motherboard then please return me the difference amount in my Flipkart gift-voucher or give me replacements of same in a sealed pack .with proper packing. I already Share all the things on Flipkart's Twitter ([protected]@Flipkart), Facebook, youtube, and other social media that How Flipkart Cheat thiir customer. All the customers trust Flipkart as an Indian company. But being an Indian company Flipkart just cheat people ...

Subash Saraf
M: +91 [protected]
Email : [protected]@gmail.com

Hiii as I have order my product on 03rd October still I have not received my order yet and there is no proper status update from your end as last status is updated on 13th of October after that there is no update on same.
I need a call back from you guys and solve my problem as I am dam waiting for 17days.

Need an update what is the exact status n I want my product to be deliver today itself.

Order I'd OD[protected]

This is the first time I got cheated by flipkart or by it's delivery executives so what happened is I ordered a Denizen Men Jeans Of size 32 on 3rd of October 2021
and the product got delivered on 9th October and the delivery experience was nice but then it was ordered for my brother and the size was not ok so I opted for exchange by size 34 and generally flipkart's exchange service is nice but this time it was not the same.
As I opted for exchange on the same day of delivery that is on 9th october 2021 and the last day promised for the exchange was 19th October Ok no problem but the problem occurred when my product went for out for delivery with the delivery executive and it never delivered to me as I received a message in the evening mentioning pickup rejected due to product mismatch but the main question is when no one came for the delivery how its even possible of product mismatch but never mind I thought this could be some sort of misunderstanding and I rechecked it with customer executive and he said not to worry just wait for 19th of october and the day came 19th october I waited for the whole day but got no response and on 20th October morning 5:40am I got a message saying our courier partner has confirmed the delivery was not accepted by the customer and has been cancelled I just got shocked by flipkart's behaviour this is how you treat a valuable customer and this is just a case of fraud I don't know but I think is done by the delivery team because they didn't even called me once or messaged me but how can they just cancelled the product on my behalf...
First time I faced this type of issue with flipkart and I just need the proper resolution and as well as the reason why this happened...I'm also attaching the screenshots of the same

Hiii as I have order my product on 03rd October still I have not received my order yet and there is no proper status update from your end as last status is updated on 13th of October after that there is no update on same.
I need a call back from you guys and solve my problem as I am dam waiting for 17days.

I order 3 items in 5th October when the PUJA offer was continued in flipkart...but now it is seen that " ORDER CANCELLED TODAY" !!!

Why this issue occurred???? Is the delivery man have any right to cancel my order without informing me about it !!???????

IT IS VERY MUCH UNEXPECTED FROM FLIPKART !!!📌

I am a flipkart plus member and I have been using flipkart from the last 5 years and more. But, I could see for the last few weeks almost 90% of the items are not deliverable/out of stock for my area. My pincode is 700066. I am unable to order anything from the flipkart and also few of the orders that I ordered during the Big billion days got cancelled as well. I already contacted customer care but they can't able to provide any solution as of now. So, I would like to request to fix this problem asap so that I can order the items again. Even though other ecommerce sites like amazon, snapdeal are able to deliver my product at my pincode, not sure why there is such a problem with flipkart. I just want immediate action for this.

I ordered an iphone12 in the flipkart sale on 8th october and the delivery date was 16th october. The order was not even shipped till 14th october and so the delivery was delayed till 20th october. Today, the order status says Arriving today but it has still not been shipped. Highly disappointed. Please inform me well in time if flipkart cannot fulfill its order.

I ordered a vernier calliper and they sent me a woman's styler. I initiated a return request but they refused it multiple times.And no replacement option either. Scammers!!!

I ordered from flipkart.
I tried making payment via google pay from my sbi account but it was unsuccessful then i tried again making payment via google pay then it was successful
When I checked my transaction history i was shocked on seeing that my amount was debited twice for the same order i.e. rs.1120 plus 1120.
I issued complain on flipkart but it was of no use.
I really need my payment back i.e rs.1120 urgently as soon as possible. I request you to please solve my problem asap.

I have purchased Nokia 55 inch qled tv on oct 3, 2021. Got delivery on 10th oct, 2021. Still tv has not yet been installed . Jeeves executes are playing around. Flipkart promises will sort issues in no times but today it’s 20 oct 2021 tv remains uninstalled - I am not even sure if the item is received in good shape or not as the product cannot be opened other than by the installation person.
Order ID: OD[protected]

We bought Kent ACE lite Mineral RO in September 2020 ( 4years free service - 1 year warranty + 3 years free service). I also purchased an extended warranty 2 years by flipkart protect) which would start its validity from the end of 1st year so that spare parts are covered after 1st year of warranty by Kent warranty. I was charged about 10% extra cost by flipkart for this extended warranty and this contract was sold by OneAssist Consumer Solutions Pvt Ltd, MUMBAI - 400015 THROUGH FLIPKART.My kent water purifier was having issues on 25th Sept 2021 after the end of one year. When I contacted Kant they verified the purifier and informed me that spare parts would not be covered by warranty as one year has just elapsed and only service is free. So I wanted to use the extended warranty that I had purchased and flipkart directed me to contact OneAssist [protected]. After several attempts, OneAssist registered my complaint reluctantly. The reg numbers are 1118825 & 11335527 and I spent many hours across the period 26th Sept to Oct 16 to get this registered. After a lot of efforts I was finally informed that they cannot replace the essential parts and could just restrict to free labour service which Kent was already offering from 2021 sept to 2023 Sept. They were not willing to describe the discussions in writing and Oneassist was just not bothered about solving the issue or describe in writing what additional service they were offering. I request consumer complaints to take up the issue with Oneassist (order ID OD[protected], [protected]/ [protected]; and Flipkart and do the needful. Public are to be careful while booking extended warranty or any service with Oneassist or through Flipkart.

My Flipkart account was blocked of 17th October 2021. I have tried reaching to the customer care by all means. I was told that the issue will be resolved in 48 hours but I have not received any update yet. I have some pending paid orders from the same accout and I am not able to manage them. When I am trusting a service I should atleast receive some information on what went wrong and when will it be fixed. How can you treat a customer like this. I have been using Flipkart for around 10 years now and have ordered tons of stuffs from that account. If you behave like this with your customers next time onwards we will have to give it a thought.

Order id -- OD[protected]

I want to pay due amount of flipkart smart upgrade plan but my account has been blocked by flipkart.flipkart please provide me external link so i can make payment

While buying a product from Flipkart there is no option to specify a different billing address.
I bought a 42000 Rs laptop from Flipkart and the invoice generated by Flipkart has my shipping address where I'm living temporarily. I want the invoice address to be my permanent address. I called up customer support and they said that they can't help me.

I purchased TV from flipkart and got protection plan that guaranteed repair/replacement from flipkart if something goes wrong. When my TV had display issues I registered this matter with flipkart and they took so long to register the complaint. After a week, they sent a technician and he looked at the TV and took some part informing me that it needs to be replaced but till now I have not received any replacement. It has been more than a month now. The technician doesn't pick up calls too. Whenever I call flipkart customer care, they do not help in any way.

I have purchased one item from Flipkart first time and next day want to replace they said not possible you will talk to product brand. We can’t return

If I am not satisfied with product then they have to return simple otherwise I will purchase from shop why Flipkart

I think use Amazon instead Flipkart they will help in this matter