Flipkart Complaints & Reviews

I am subhajit Majumdar. I've ordered a laptop named acer aspire 7 on 7th October 2021. The laptop was delivered to me in 17th October 2021. After receiving the pack I tried to boot it up and it didn't start. It kept restarting again and again in a loop. I requested a replacement as my product lied onto the 7 days replacement policy on 17th October. The request was accepted and technician visited my home to verify on 19th October. Technician checked the problem himself and he told me that I'll get my replacement on time. After he left I recieved a sms written "Return Update: The return request for your acer Aspire 7 Ryzen 5 ...+1 item has been closed based on the support provided by the technician. Please contact the brand for any additional product-related assistance."

Why was that happened while my product is completely eligible for refund ??

I received damaged product on 5th Oct 2021 for which issue raised on the same day
Customer care now not proceeding to return and telling that issue is resolved. They fraud me for 11735 rupees.

Incorrect product delivered

Tried an order on Flipkart on 7th oct. The amount for the order was deducted twice from PayTM wallet, but neither the order was confirmed, nor the amount refunded to the wallet.

Flipkart customer care executives asked to wait for 8 Business days excluding holidays and claimed that the amount will be refunded. Also, they keep the consumers on hold and never return back with the update.

Now, they are saying they never received the amount at first place after 10 days of the first complaint.

This is not acceptable as they are making false claims when Paytm team is confirming that the money was paid to the merchant.

Please refer transaction Ids below:

1) [protected]
2) [protected]

Please look into the issue at the earliest as the team is highly irresponsible for the queries raised by consumer. They are also not returning back with an update.

The transactions snapshot has been attached herewith from Paytm wallet.

I ordered one item in big billion day with great offer on 2nd October. They shown me to be delivered my order on 9th of October . But I didn't received. It was prepaid they they promised delivery date would be 16 oct but again till the date they didn't shipped. Then when I talked to customer care they are saying that there are some problem my team is working.
But not giving any proper reason for this.

I talked to customer care several time but they are ignoring my request

Now problem is the cost of order is updated to double of the amount they promised that time.

Now directly I can think they are cheating me. They wants me to cancel so that I ordered it again with higher cost

But I am not going to do this as they already did it for several item in big billion they

If they don't want to provide on promised cost why they are even offering this much discount in big billion they

They did this for multiple orders

For some order seller cancelled my order when reordered it in higher cost they send it without any issue. What I understand with it

For one order they sent me pack of 4 chocolate instead of 6 which I ordered and when I complained they told me to reorder it and return it. Now cost of chocolate increased by 50percent.

Now that's all they did with me
I wants this order should be delivered soon and either they refund me amount in today's cost so that I can reorder it.

I wants this to be refunded with current cost of item in case they cancel my item, or cancel it

Order id:OD[protected]
Order Date:[protected]
Invoice Number # FAHYDP[protected]

1. Boat airdopes not working.
2. Replacement was cancelled by Flipkart and now not taking replacement

Dear Sir,

We are from Apex Green, Surat, Gujarat. We have noticed that our company's GSTN - 24ABBFA3019K1ZT is used wrongly by Faked User. We are not registered on your website. but Our GST number is already registered on your Portel. So kindly verify the user and remove [censored]ed account as soon as possible. We have to come notice from GST Portal at the time of GSTR Return.

Kindly contact us earliest.

Thanks,
Khushal Kheni
--
APEX GREEN
401, B-2, GOVINDAM,
VRAJBHUMI SECTOR-2,
NR.SARTHANA JAKATNAKA,
SURAT-395006
www.apexgreenhouse.in
https://www.indiamart.com/apexgreen/
MO.- +91 [protected]
+91 [protected]

I have ordered an item on oct 3rd, the expected date for delivery was 12th then later it was changed to 19th oct 2021 as for today not yet done the shipment. I have paid payment through the credit card, I suppose to the pay the credit card bill tomorrow. I have been calling the customer care but my issue is not resolved.

I have ordered a product from Flipkart and did not receive the product. Instead I received a bar of soap. My order was for a smartphone.

Hi
I am tausif and i am a regular customer of flipkart on 3rd september i have paid the amount of rupees 2383 which was successful i have the screenshots but the flipkart is saying they didnt receive it and routed me to the bank when i contacted bank they said contact with flipkart i really dont know where my money gone as the amount has been deducted from my accountand i also have the proof of the transaction.
On top of that idfc bank is calling me threating me for the legal actions to be taken if i dont pay the amount again i am harassed and upset with this thing because when i call customer support for the help none of the seniors or agent loged my complain neither they transfer my call to the senior.
i want my money back why should i pay it again when i have already paid and i have the proofs.

I order iphone 12 mini (64Gb White) from Flipkart during Big Diwali sale for Rs. 38999/- after claiming offers discounts. Order was on track and reached to the nearest ekart Delivery center.
Since delivery station is nearby to my residence, I went to delivery station in the morning to collect the order but due to heavy rush in the center I was called after an hour or so.
After an hour I got email that order has been cancelled because seller is not able deliver to my location.
This is absolutely rubbish since order is already arrived at nearest ekart Delivery center which within 250 metre radius from delivery location.

when I called customer care, I was told a completely different story.
they told me that thier delivery guy called me and I have cancelled the order which absolutely not true since i never got any call.
NAME- MOHAMMAD DANISH
M.N. [protected]
EMAIL- [protected]@gmail.com

I had ordered BAJAJ 15 L Storage Water Geyser (15L New Shakti Neo 150873, White)

It was delivered on Sunday, October 17, 2021

The installation guy visited my place in order to install the geyser at the desired location.

After checking the installation wall, the technician told me that the inlet and outlet pipes required for connecting the geyser are too old and can not be opened as they were being used for the first time.

The technician then asked me to take help from a plumber if they can make the pipes working.

So the plumber also checked the pipes in the wall and confirmed that the pipes are too old and the valves can not be opened without breaking the wall which can burst the complete pipeline.

As confirmed both by the installation team from flipkart and local plumber, there is no way the geyser can be installed at that place.

There is nothing wrong with the product and it is absolutely in good condition but can not be installed.

Kindly request you to cancel this order as I can not use this product.

I have ordered Hindware Nevio Plus 60 Auto Clean Wall Mounted Chimney (Black 1200 CMH) via flipkart on date of 04/10/2021 and Flipkart Promised delivery date of 11/10/2021. it's total amount is 9249/00 and Order Number: OD[protected]

After date of 11/10/2021, Flipkart cannot deliver that product, then I contact to flipkart customer care and they take complain provide new delivery date of 12/10/2021. then again they could not provide new promise date then again provide new date of 16/10/2021. then again same issue generated and provide new date of 19/10/2021.

Today is 19/10/2021, but could not receive any update from delivery date.

I am continually take follow-up from customer care executive. and they haven;t update regarding that product. They only suggest that your issue will be solved in few hours.

I am complained against flipkart to short out issue asap.

I ordered a Men’s crocs sandal on October 3rd and paid already..but i didn’t received my product as of today 19/10/2021..When ever i contacted the customer support they are saying that they will solve the problem and solve it..and yet now i didn’t got my delivery date …So kindly please make my delivery fast..and do the needs..
Thanking you

I ordered Iphone 12 Mini on 2nd October, 2021 and it was supposed to be delivered at my Durg Address in Chhattisgarh between 8th and 11th of October 2021. But after leaving for Raipur Facility of Ekart from Farukhnagar Motherhub in Gurugram, Haryana on 4th October(8:56 pm), it reached backed to the same place from where it left i.e. Farukhnagar Motherhub on 5th October(9:32 am). And after that, till date no update has been given to me and...

Dear Team,

I would like to inform you that I order mobile on 8th Oct but yet only delivery date changed frequently but order not received.

When I checked in Ekart tracking order it is moving all over India but no one taking any action about such delay..

So please get my order placed as soon as possible

Order no FMPP[protected]

OD[protected]

So I have purchased realme buds air 2 in flipkart during big billion days. I received in a couple of days. After two days I noticed the charge is inconsistent in the case. It drains up within few mins of charging the buds. So I placed for return request. But flipkart customer care called me the next day, I asked for refund and he placed for replacement. I complained about the issue. And they said that it has only replacement policy not a return one. And here is where the frustration begins. The customer has to use the product even he doesn't want it. Then why should we buy it.
After the return and replacement request. The customer care said. A technician will arrive and diaganise it and then replacement will take place. So 4 days went by no technician arrived home nor contacted me. A number was displayed and I tried to contact him for three days. His phone was switched off. And all of a sudden that technician details went missing from the site. And mentioned that a new number will be displayed for the past one day. And still now no solution is given. Flipkart customer doesn't even help and just extends every 3days to wait. Meanwhile the return period is also got over, so flipkart holds our money for so many days and never gives support.
I'm moving this here for a proper resolution at the earliest. The flipkart customer chat also disconnected my chat for more than 7 times continuously and gave me mental harassment. Two hours in chat and never got a proper support!

I have placed order on flipkart but seller has not processed order yet ..

Its not yet shipped and it says 23rd october is maximum delivery date but how it is possible even though its not yet shipped

Order Id : OD[protected]

I want it before 23rd october 2021 or I need 150% amount as Refund...as such worst experience i have faced

Thanks

I have placed iPhone 12 on 2nd oct which is supposed to be delivered on 3rd oct, however its been more than 2 weeks now and product not received yet and customer support keep extending the time, now the 1st emi generated however haven’t received my product.

Attaching the order id fyr

Hello,
I am ragular customer of FlipKart.

I ordered on flipkart Order Id: OD[protected]
https://www.flipkart.com/fashion-comfortz-lingerie-set/p/itmf7ef1bd02e463?pid=LI...⇄

I tried to exchange also with customer care but they can't help because of product in no refund policy.
I received wrong size. In product dispaly correct tage but not as actual size.
Very very bed expraionce with tak with customer care. He hold me long time and cut phone may time without solve my issue.

If flipkart can't replace this it means any vendor sell any type product with any tag ?
then give me one answer can I sell 1kg oil with 5kg tag/label ?

[protected]
Ajay Bairagi