Flipkart Complaints & Reviews

I've ordered a laptop two weeks before but still I didn't get any sms alert regarding my order from Flipkart/Ekart. It's making me frustration. Please do the needful ASAP.

Hi,
I would like to change phone number for my existing flipkart account with a new phone number. The old number is lost and I am unable to update it with new phone number via app or website. Please resolve this issue.
My account is presently linked with [protected]. I would like to change it to [protected].
Contact me via email ID: [protected]@gmail.com

Thanks
Varun

I have created flipkart account two years back with a mobile number few months ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.

Flipkart order I'd. OD[protected]

Ordered on 2nd Oct 2021,

5th Oct rcvd dead laptop..5 th Oct raised return replacement. Till now 4 th time return replacement cancelled by flipkart...even 2 flipkart executive visited and declared as dead laptop.

Repeatedly follow up and talking chats, return and replacement completed on 12th oct….

Again, rcvd not working dead laptop on 12th oct 2021, Within 1 hr we raised the concern and asked to return and replacement, but this time we suggested for refund, and we choose the same.

13th scheduled for pickup, 14 again we received the message return request cancelled by providing wrong feedback from courier company.

15th Oct Rcvd the Msg

(We're writing in continuation to your last contact to know the status of the pickup for your acer Nitro 5 Ryzen 5 Hexa Core 4600H - (8 GB/1 TB HDD/256 GB SSD/Windows 10 Home/4 GB Graphics/NVIDIA GeForce GTX 1650) AN515-44/ AN515-44-R9QA / AN515-44-R8VS Gaming Laptop from order with id OD[protected]. We are sorry that the seller could not fulfil your return request.)

Now again 15th Return approval and 16th pick up schedule…but don’t know whether the courier will do the same thing again doubtful.

About Seller is fraud seller, he is trying to sell his nonworking product in small cities, and the practice of doing repetitive cancelling of return. So finally, customer can visit the service centre and try to get resolve from service centre.

This strategy he is doing.

After experiencing thing with me. I went for social reviews and got this.

From no where i able to get correct information not from call not for chat. And every day its postponing the pickup and settlement of refund.

Tracking Details for last return after receiving the second dead laptop.
Date Time Place Status
Tuesday 12 October 11:19:01 PM Jhajjar Pickup Requested
Friday 15 October 09:15:27 AM Nagpur Out For Pickup
Friday 15 October 07:04:47 PM Nagpur Reverse pickup cancelled

After cancelling again return request...and now waiting..
Tracking Details
Date Time Place Status
Friday 15 October 07:30:17 PM Jhajjar Pickup Requested
Saturday 16 October 09:00:50 AM Nagpur Out For Pickup

from morning i am trying to reach ekart but no one picking the call now its 6.39Pm evening no pickup conducted...

I ordered a men tshirt on Flipkart .it has to be delivered on 15th Oct 2021 but I didn't recieve any material and got a message from Flipkart iteam delivered and in my orders also showing iteam delivered but I didn't recieve any material and not even OTP also

Order ID- OD[protected]
I have ordered a Durafit treadmill on 2nd october on flipkart for Rs.34, 985/- for which i had paid through my flipkart axis bank credit card REF No. [protected]. But i cancelled my order the same day for some reason, and the seller also initiated the return on the same day, that is 2nd Oct 2021. Flipkart said the refund will show in the credit card on or before 8th of october. Its 16th october already. I have not received any refund, also the axis bank app has started showing minimum due payable Rs. 2749/- neither axis bank nor flipkart is helping me out in this regards.

Hi I have a flipkart account associated with another no which has been blocked for past 7 days. By which I have been getting a same email from their end that they have noticed a trend in which I purchase things in an intention to resell which is not true. So please help me with the same and help me in unblocking my account. I have contacted flipkart several times and I keep getting the same reply even though i have not purchased many things from my account. I have attached a photo below of what reply I get every time via email.

I was ordered OPPOA53 through order ID OD[protected]
I have received Realme c21Y.

Flipkart has rejected return & replacement request twice without any reason.

Refund Rejected Refund ID:[protected]
Replacement Rejected Replacement ID:[protected]

Recently bought an i phone 12 from flipkart. The product should have been delievered by 11th october 2021 but it's 16th october and yet the product isn't delievered. There is no response from the grievance cell.

Hi, I purchased Fabtec Car cover from Flipkart which is damaged the car paint.. Flipkart is not taking back even it is mentioned as seller provide one month warranty and also not getting the damages attended.

I am received power bank not working. Only 10 days worked.i am countue castemer care Calli ng but not responding.

I received today 1 Flipkart oppo Reno 2f back case. But I am order back flip case with attached tempere class.but I am receiving very poor quality item . Retern date very long 12 days.i am not wait company very bad response in item. All items 12 days delay to back refund to long time.
I call to castemer care.but not response to Flipkart.

I am not happy to Flipkart

This is sarthak jaiswal, I placed a order of iphone 12 on 3rd of October, and initially the delivery date was showing is 8th of October but after that it got reschedule to 10th of October I just read the complain against this so the agent want to wait till 14th of October and they said they will provide a resolution against my complaint but I didn't receive any such desired resolution from the concern team so I called again and I find that the agent was like you father have to wait till 20th of October due to which I have to cancel my tickets and I already bought the accessories related to the product from the store due to this a face losses at the end I decided to wait till 20th october can I cancel my so you guys made me and said that your order has been cancelled by seller and they just refunded my amount without giving me any kind of compensation for the losses are faced due to Flipkart it was a it was a prepaid order due to which I have daily call them more than 80 Times so they literally force me to wait till 28th of October and force me mentally and financially both because it is a prepaid order and at the end they were like we can't do anything and they just return back my money the prices of the product is different by 5000 as of now as as compared to the price at which I have purchased the product I want you to provide me the desired gift card of 5000 so that I can use get my product at same price.

I ordered Poco X3 Pro on 3rd October 2021
At that time they said delivery date is 6 Oct 2021, at that day package didn't arrive, delivery date update to 9 Oct 2012. On 9th still package didn't arrive I called customer care they told me to cancel this order and again order, so I did on 10 Oct they said 15 Oct delivery date, on 15 Oct as always package didn't arrive, I wonder in app it shows package is out for delivery on 15th who knows that is even true, today 16 Oct still package is not arrived at my location, lol this is how I manage your orders Flipkart try to deliver it ASAP, otherwise I'm not gonna order any item from Flipkart in rest of my life!

Order ID: OD[protected]

I had bought Realme 32 inch smart TV from flipkart and received it on 14th Oct. The installation and demo was scheduled on 15th Oct, but the installation was not done and no one called me. I have called several different customer associates asking them for the TV installation but it is not getting done. Details of the order:

Order ID: OD[protected]
Order Date:[protected]
Invoice Date:[protected]

Customer Mobile: [protected]

Customer Name: Puneet / Amar Gulati

Customer City: Pune

Need immediate help in getting the TV installation done.

Ordered mobile with 4 other porduct on 3rd october, it reached to nearest hub on 4th and expected delivery date was 10th. Today's date is 16th & still not delivered. No one responding satisfactory from flipkart, ekart. No contact details provided.

Made a transaction to Flipkart via Paytm UPI on 2 October 2021 amounting to RS 2807. The said amount was deducted from my bank account and the transaction was shown as successful. However Flipkart said that it was a failed transaction and added that they didn't receive the payment.

Hi

Today my wife received a call from the delivery person with mobile no [protected] stating he will not delivery the order, thereafter upon saying that we are frequently getting orders delivered he turned aggressive and shouted back "I will not deliver because I don't feel like". As this was not a good way to talk to a lady I called him upon which he turned abusive shouting 'myre' and so on thereby cutting the call.
The animalistic behaviour shown is not acceptable at any cost, and I am moving legally with consumer court against this if suitable action is not taken and communicated to me within 2 days.

FOR YOUR INFORMATION WE ARE NOT ORDERING PRODUCTS FROM FLIPKART TO BE HARASSED BY SOME RANDOM PEOPLE

Regards

Abhilash S K

Delivery agent make me fool or cheated me
He cancelled my order without any delivery report
Delivery agent is doing very bad right now
And also i called a customer care but he said as your wish

I have ordered poco m3 4/64 variant from flipkart during big billion days. My order was shipped on time. But when it comes to delivery. It was delayed for more than 5 day. They raised an issue but the issues was not at all taken care i was just getting different dates everytime i called the flipkart customer care.

Finally on the fifth day after the expected delivery date a delivery boy came with my product but he was not at all polite. He was not talking properly. He also refused by exchange even though all mandatory check was met as per expectations. Flipkart it self has mentioned that any smart phone in any working condition will be exchanged all three mandatory check are there that is
1. Phone must be in working condition i.e. it must switch on.
2. IMEI no. Should match has mentioned by me during the time of order.
3. Screen lock must be disabled.
4. Model of phone must be same as mentioned by me during the time of exchange.

My phone was having all the above mentioned conditions. It was even successful in the app of delivery agent .But then also the delivery guy refused to take exchange and was forcing us to take the phone without exchange.

After we refuse to do so he said that another delivery boy will be delivering. the order next day.

But on the next day the order got canceled. Flipkart gave me the reason that order was canceled by seller because of some unknown reason. They just canceled the order without my concern. Also it was canceled just after the sale was over so that they can get extra money from reorder.

This means all my effort got in veins.

Now they are asking me to reorder the product if I want it again.

Now there is a difference of 1000 in the price of product. Also now there is no bank offer. This means it will cost me around 2000 more.

So this means they have wasted my 10-15 days and they have my money during this period. They are not providing me any reason of canceling. And they want me to pay 2000 extra an wait again for 10-15 days fro same.
Even no compensation was made.

This is such a rediculous act by Flipkart. They just mention that they have an extra exchange offer but of no use. They are just doing scams and frauds with people. They just lower the price of product for showing to world and in the end just will make excuse to not deliveing it.

No support provided by the flipkat customer care they are just waisting time. All executive are just unprofessional.

After this sacm I will never recommend any one to buy from flipkart. Flipkart the worst online platform

Dear Sir,
On the date starting of BigBillion Days, I am the first who purchase ASUS VivoBook K15 OLED (2021), at 1.25 am of 2nd October. I waiting for this purchase from 5 months. After purchase it shows that it will be deliver on 03.10.2021 as a Flipkart Plus Customer. But on 5.10.2021 my product reach at My nearest Ekart Hub (Joynagar). Afterthat I visit that office with my ID Card to receive my product. Because The Laptop is very needful for my business. Delivery Hub advise me to book slot upto 10.10.21. Because they are very small manpower to deliver big parcel. All Big size percel undelivered there. They Plan to return those (raise reason unlivered), they have no capacity to delivered. I request them not to return my parcel.I request Flipkart concern team again and again regarding this matter. they will confirm me that it will be delay but not cancelled. Yeasterday night (15.10.21), seller cancel my parcel and refund raised without any discuss.


My Complain --(1).if you unable to delivered in my address why you placed order

(2) If your intention to cancel you should be cancel after 5.10.2021, why harassed me till 16.10.21, then i will purchased another laptop and enjoy Axis Bank Credit Card offer within Big Billion Days Offer.

(3) My all small packing delivery done in time but My laptop is out of area why it possible. If delivery agent is not capacity why you give him liability for those parcel.

(4) Their concern team confirm me that your product not cancelled. It will be delay. 3-5 times I talk and mail with them. But Flikart team are worthless. There is no value of commitment.

(5) They lost my time from 03.10.2021 to 16.10.2021. Till today I always hope tomorrow I will receive. But they harasse me, Now that laptop which I dream increase 6000/- . Customer Care advise me to purchase same product again.

Flipkart Give special discount but after payment and order they also cancel and harassment customer.