Flipkart Complaints & Reviews

Installation did not happens to 10 days, so I raised a return request.

On 19th oct 2021 Flipkart representative said pickup person will come to your home. On 20th oct 2021, they rejected return saying problem is resolved by trouble shooting.

It’s pure cheating. The brand eureka Forbes did not come for installation for more than 10 days and Flipkart played fool of me and rejected product at last minute.

When installation did not happen, what’s the trouble shooting team talks about is not clear.

Order ID: OD[protected]

Lenovo 27 inch Full HD VA Panel Tilt Adjustment | Wall Mountable Monitor (D27- 30). Order Id: OD[protected]
- Ordered this monitor via Flipkart and as per invoice the selling company name is “Consulting Rooms Private Limited”
- Raised the return and refund request within 5 min of product delivery after noticing the damaged screen.
- Initially the refund request was accepted and put me on wait for long time mentioning that due to logistics unavailability, pick up of return order is getting delayed.
- After delaying for so many days, they cancelled the return and refund on 18th Oct.
- Escalated to Flipkart Nodal manager as well but no action has been taken yet by them. They mentioned that seller has cancelled the refund.
- Please help me to get the refund.

My Flipkart account has been blocked by Flipkart Internet Pvt. Ltd. on 19/10/2021, 14:00 PM. I am regular customer for 7+ years along with having plus membership. Flipkart unilaterally blocked my account without any valid reason on said date and even without any prior email or call. Even after blocking my account, I have not received single mail or call from there.
When I tried to contact to their customer care, they first did not picked call and after multiple failure they picked up and talked rudely, unprofessionally and disconnected the call. I am totally surprised to see this radical shift in behavior. I have requested them to cancel my ongoing orders, because i am not able to manage & track due to blocked account. But Flipkart refused to do so and dis connected call.
Tried to talk on flipkart twitter account but there also given no solution. Due to this am going through severe mental trauma along financial loss resulting in deterioration of my personal and working life. I have plus membership, gift card, gocery membership . This all going in loss .Over that unable to place new order.
I will surely approach Consumer court for this unilateral invalid account block incident .
Harassing genuine and loyal customer will not going to be easy remember.

I ordered Hisense u6g from flipkart @october 1st 2021. Estimated delivery date is 15th October. Waited for a long time. Every time flipkart says you will receive product. Until now I am not received and also flipkart not providing any compensation. Credit card bill also generated. If flipkart not provide compensation for late delivery then I will not buy any product from flipkart from now. Please compensate for late delivery.

Order id: OD[protected]

Flipkart please respond. Some customers after ordered oct 3 also received 2000 rs gift card coupon as compensation. I am also a Plus customer.

I got my order on 20th of October. But I am not satisfied with the product. So I want to return it. But the return option is not showing. I have only 14 days.

Please resolve the issue as soon as possible.

Dear Team

I purchased Pureit by HUL ULTIMA MINERAL 10 L from flipkart on 9th october amounting to rs 13, 949. Order id is - OD[protected] Now i have below issues with the product.

Although it is a good product by a good brand but it is having some basic issues.

1) Our family doctor recommended us to have water TDS b/w 200-300 but it is giving 50 only ( as per water tds tested by technician) which is not good for health and immunity.
2) Its not even having the basic functionality feature of adjusting TDS.
3) The major problem in our t3 cities like Karnal, Power Cut is a regular problem and this product is not even dispensing the waster from its storage without electricity.

These issues and problems are not disclosed or being hidden intentionally by the company which is just making this product useless for us. Now, they say, this is not our policy to refund. But hiding the things on product page is also a fraud. If they had mentioned above things on product page, i would not have bought. So request you to pls help me to return the product and process the refund.

One more thing, i told them that if they cant refund me then i am ready to buy anything else but again no response.

Also, customer service is so poor when they want to sell the items they call and talk so polietly but when customer is in tention they dont help.

Thank you.

Dear Team

I purchased Pureit by HUL ULTIMA MINERAL 10 L from flipkart on 9th October amounting to rs 13, 949. Now i have below issues with the product.

Although it is a good product by a good brand but it is having some basic issues.

1) Our family doctor recommended us to have water TDS b/w 200-300 but it is giving 50 only ( as per water tds tested by technician) which is not good for health and immunity.
2) Its not even having the basic functionality feature of adjusting TDS.
3) The major problem in our t3 cities like Karnal, Power Cut is a regular problem and this product is not even dispensing the waster from its storage without electricity.

These issues and problems are not disclosed or being hidden intentionally by the company which is just making this product useless for us. Now, they say, this is not our policy to refund. But hiding the things on product page is also a fraud. If they had mentioned above things on product page, i would not have bought. So request you to pls help me to return the product and process the refund.

One more thing, i told them that if they cant refund me then i am ready to buy anything else but again no response.

Thank you.

I had placed a prepaid order (using no-cost EMI) for an MSI laptop on Flipkart. It has been nearly half a month and the order has not been delivered yet. The customer service executives lied telling me it's the seller's fault (when it's actually shipped from Flipkart's warehouse as it is an Assured product). They said it will definitely be delivered by 16th October, 7 PM. After that, they said please give us 24-48 hours but the product is still not delivered. I have lost a lot of money due to lost work from this delay. Bhiwandi to my house is 45km approx. How can it take this much time? The first EMI on the product will be due before the product gets delivered. They did not allow me to collect it from the nearest hub either (where it has been lying idle for more than five days). I request you to provide for a swift resolution by immediate delivery as well as compensation for the loss of time as my work has suffered tremendously. I have even tagged Flipkart's leadership team, but they have been very unhelpful. I am sure this is not the service anyone would want after paying close to 60, 000 of hard-earned money on a work essential gadget online. Had I known it would take this long for delivery I would not have placed an order. Delivery estimate for a fresh order is showing 22nd October if placed today. Yet my order from a half month back is not delivered. They advertised that it's a limited time discount because of the Big Billion Days sale, but the same discount is available now also. Is this not wrongful advertising?

They asked for 48hours on Saturday. Now on Wednesday, they are asking for 48 more hours. I ordered a product from Amazon and it came from Bhiwandi to my house in two days. Yet Flipkart is taking nearly half a month and the product is still not out for delivery.

I've spoken to everyone from the management team to escalation team, regular customer service and even social media team they've done nothing so far. They aren't even letting me pick up the product from the nearest hub (5km away) where it's been in for the past week.

Order ID - OD[protected]
Order a phone on 09.10.2021
Previously delivery date was showing 15.10.2021 but after placing the order delivery date got shifted to 16.10.2021

No communication after that on 16.10.2021 at 8 PM I received a message about the delivery getting delayed to 19.10.2021
called the customer care, but eh executive asked to wait till 19.10.21

On 19.10.2021, another message was received that it will be delivered in the next 3 days.

The EMI has been converted and commenced in the bill statement, whereas I haven't received my order.

I Ordered A Mobile Of Rs 21, 999 With Exchange Of 4, 900 (21, 999-4, 900)17, 199...But The Ekart Delivery Boy Bargaining The Mobile Of Rs 1, 500 Something For Body Crack.(Whenever The Mobile Have No Crack Only A Little Dent)

I cant change my old phone number and mail too coz they are sending otp to bith of them
Mobile number [protected]

I have purchased a DELL product online at flipkart on 30.08.2021 and it have been good for 1 months and it has been giving out lots of problems like battery runout rapidly and even with 256 SSD it hanged for exactly 15 minutes and then comes a major problem it gives out lot of heat under the hood even we don't use internet and hotspot and even background applications was cleared using taskmgr and we tried to contact customer care there were no support from their end they are deliberately making products to last long for a month so we can't return the product and product they sell wear out in a matter of time and when i contacted the DELL support they keeps changing the support team person to vice supervisor to supervisor and customer support but they dont resolve the issue and i almost spent 8 hours for making this problem clear and still they dont get it they only says we are looking into the matter but they dont even tried to come and get their product for services even though i have the warranty for 1 year and client customer care number is[protected] and i am deeply regretting i made a choice to get a product from online like flipkart and i request a refund and Thank you for the help

I ordered one gas stove of auto ignition mode(OD[protected]. But what I received in Manual mode. I made a replacement request but after 3 days it got rejected. Its mental harassment for the customer. Its sellers fault that he sent wrong item then why I am suffering. Asking ID proof and photo label which I shared as well but later seller rejected saying details not received. I am in depression due to this.

I am writing to you to raise an issue about: Clothing, shoes and Accessories

The issue that I have experienced was: I have not received item from delivery boy but already made a payment for that he called me and asked me to wait for next day delivery and he marked as product delivered. For that I have raised a complaint but they are resolving incident without solution and not giving solution for this incident

It occurred on: 3/10/2021

I need solution for that incident

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Deepak K

I have ordered ajmal perfumes combo from flipkart during the sale. Today I have received the item and the item is different from the original order. I request you to please refund the amount ASAP and take strict action against the vendor and flipkart.

I ordered 2 pieces of hitage nbt 2686 blue neckband and i recieved only one piece and payment of 2 piece has been given and only one piece is received..so i want payment back of other piece or other piece should be delivered

Worst Flipkart,

I ordered a motherboard (ASUS TUF GAMING Z590-PLUS Motherboard ) having Order ID Order OD[protected]. was delivered to me in Horrible condition by the Seller named "RetailNet" was packed the motherboard so carelessly. I got the parcel in damaged condition as attached pictures below in this mail Seller is just sanding the motherboard with original box pack not even packed properly nor wrap a single layer of paper on it I don't know how he sent such a delicate Item in such a manner, and for that that the motherboard was damaged.

This is not the end ... and for this.

I request a replacement for this to Flipkart (Replacement ID:[protected]). and the customer care people told me that the replacements will be on 20/Oct. then I was called on 18/Oct/2021 to customer care after several calls to customer care people told me that the replacements were canceled and initialized for refund Refund ID:[protected]. So in this was Flipkart company cheat the people and play with their money and time and also sentimental as well.

After a long discussion with the customer care senior person, he gave me the email address of " [protected]@flipkart.com " and he also told me we don't do anything regarding this...????

So it is my suggestion if I reorder a new motherboard then please return me the difference amount in my Flipkart gift-voucher or give me replacements of same in a sealed pack .with proper packing. I already Share all the things on Flipkart's Twitter ([protected]@Flipkart), Facebook, youtube, and other social media that How Flipkart Cheat thiir customer. All the customers trust Flipkart as an Indian company. But being an Indian company Flipkart just cheat people ...

Subash Saraf
M: +91 [protected]
Email : [protected]@gmail.com

Hiii as I have order my product on 03rd October still I have not received my order yet and there is no proper status update from your end as last status is updated on 13th of October after that there is no update on same.
I need a call back from you guys and solve my problem as I am dam waiting for 17days.

Need an update what is the exact status n I want my product to be deliver today itself.

Order I'd OD[protected]

This is the first time I got cheated by flipkart or by it's delivery executives so what happened is I ordered a Denizen Men Jeans Of size 32 on 3rd of October 2021
and the product got delivered on 9th October and the delivery experience was nice but then it was ordered for my brother and the size was not ok so I opted for exchange by size 34 and generally flipkart's exchange service is nice but this time it was not the same.
As I opted for exchange on the same day of delivery that is on 9th october 2021 and the last day promised for the exchange was 19th October Ok no problem but the problem occurred when my product went for out for delivery with the delivery executive and it never delivered to me as I received a message in the evening mentioning pickup rejected due to product mismatch but the main question is when no one came for the delivery how its even possible of product mismatch but never mind I thought this could be some sort of misunderstanding and I rechecked it with customer executive and he said not to worry just wait for 19th of october and the day came 19th october I waited for the whole day but got no response and on 20th October morning 5:40am I got a message saying our courier partner has confirmed the delivery was not accepted by the customer and has been cancelled I just got shocked by flipkart's behaviour this is how you treat a valuable customer and this is just a case of fraud I don't know but I think is done by the delivery team because they didn't even called me once or messaged me but how can they just cancelled the product on my behalf...
First time I faced this type of issue with flipkart and I just need the proper resolution and as well as the reason why this happened...I'm also attaching the screenshots of the same

Hiii as I have order my product on 03rd October still I have not received my order yet and there is no proper status update from your end as last status is updated on 13th of October after that there is no update on same.
I need a call back from you guys and solve my problem as I am dam waiting for 17days.