Flipkart Complaints & Reviews

I ordered a laptop on October 4th and was promised to receive it by 8th. It got delayed by 2 days first. Then on 10th, I receive an email stating it has got further delayed, this time by 4 days. Finally the product arrives but the delivery boy is illiterate and cannot use the app he's supposed to use to complete the exchange offer. He proceeds to charge me an amount equivalent to the old laptop even after he told me all checks were complete and passed. He was confused and didn't even know what checks to do and how to do it. Calls his manager to get help with every step but still fails to understand anything. I told him to leave and send someone the next day. Since then, I've not heard from Flipkart. They have ignored all my messages and emails. All they say is that my delivery has been delayed and will be resolved. Haven't got a single update. It's October 16th today and I'm afraid of cancelling my order because I'm not so it's whether Flipkart will return my money or not. I'm staying put and waiting for my product to arrive. On a side note, they haven't offered any concession or discount. They haven't promised me that my product will be delivered either. Flipkart needs to be sued.

I got my moto g60 on 11 oct 2021 with exchange policy using my redmi 5a, but i saw that there was a cracking/poping sound was coming from the back panel near camera and volume buttons. i placed the replacement request on 11 oct itself. i was told that my issue will be resolved within 72 hrs but till now no update has been provided by the team. they say that the issue will be resolved in next 24 to 48 hrs but issue remains unresolved.
Replacement ID:[protected].

Flipkart doesn’t recognise my phone’s imei number when i enter the same for exchange. It shows error: ‘entered imei number did not match with selected brand and model’.
I had purchased the same phone from flipkart itself and it doesn’t recognise now!! I’ve checked online for my phone’s authenticity using imei number and it appears clean. I don’t see any other reason why it is not recognising. Please check and let me know.below my imei and error which occurred.

I have ordered TP-Link Archer C6 MU-MIMO Gigabit 1200 Mbps Wireless Router (Black, Dual Band) on 6th Oct, 2021 through prepaid method. It showed expected delivery date as 11th Oct. But my product has reached Nellore(nearest) Hub, but still they postponed my order to oct14 saying my order is out of delivery area(Pincode- Address mismatch) which is completely fake. They have delivered many times in the past to the same address and my pin-code and address does not mismatch. Why they are doing so. If cannot deliver they should have told me when placing the order. Even I went to Nellore courier hub to collect my order since they are saying that they cannot deliver by spending money from my pocket which is 30Km from my place on 12Oct and 15Oct. But they behaved rude with me and did not answered at all to me. even today i went to Nellore Hub to collect my order they gave my order. I want an compensation of rs2000 for late delivery of my products. Due to your late delivery i had faced mental trauma and harassment. I went 3 or 8 times to their Hub(Ekart office) which is 30 km from my place which costed me around rs500.So i demand Flipkart to give me compensation of Rs2000 for causing mental torture, harassment, cheating and loss of money to me.

Hi
This is order id - OD[protected] and I bought monitor at 7875
but last 18 days I didn't get my order so please cancel may order and return current amount of product- 144980

I've ordered a laptop two weeks before but still I didn't get any sms alert regarding my order from Flipkart/Ekart. It's making me frustration. Please do the needful ASAP.

Hi,
I would like to change phone number for my existing flipkart account with a new phone number. The old number is lost and I am unable to update it with new phone number via app or website. Please resolve this issue.
My account is presently linked with [protected]. I would like to change it to [protected].
Contact me via email ID: [protected]@gmail.com

Thanks
Varun

I have created flipkart account two years back with a mobile number few months ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.

Flipkart order I'd. OD[protected]

Ordered on 2nd Oct 2021,

5th Oct rcvd dead laptop..5 th Oct raised return replacement. Till now 4 th time return replacement cancelled by flipkart...even 2 flipkart executive visited and declared as dead laptop.

Repeatedly follow up and talking chats, return and replacement completed on 12th oct….

Again, rcvd not working dead laptop on 12th oct 2021, Within 1 hr we raised the concern and asked to return and replacement, but this time we suggested for refund, and we choose the same.

13th scheduled for pickup, 14 again we received the message return request cancelled by providing wrong feedback from courier company.

15th Oct Rcvd the Msg

(We're writing in continuation to your last contact to know the status of the pickup for your acer Nitro 5 Ryzen 5 Hexa Core 4600H - (8 GB/1 TB HDD/256 GB SSD/Windows 10 Home/4 GB Graphics/NVIDIA GeForce GTX 1650) AN515-44/ AN515-44-R9QA / AN515-44-R8VS Gaming Laptop from order with id OD[protected]. We are sorry that the seller could not fulfil your return request.)

Now again 15th Return approval and 16th pick up schedule…but don’t know whether the courier will do the same thing again doubtful.

About Seller is fraud seller, he is trying to sell his nonworking product in small cities, and the practice of doing repetitive cancelling of return. So finally, customer can visit the service centre and try to get resolve from service centre.

This strategy he is doing.

After experiencing thing with me. I went for social reviews and got this.

From no where i able to get correct information not from call not for chat. And every day its postponing the pickup and settlement of refund.

Tracking Details for last return after receiving the second dead laptop.
Date Time Place Status
Tuesday 12 October 11:19:01 PM Jhajjar Pickup Requested
Friday 15 October 09:15:27 AM Nagpur Out For Pickup
Friday 15 October 07:04:47 PM Nagpur Reverse pickup cancelled

After cancelling again return request...and now waiting..
Tracking Details
Date Time Place Status
Friday 15 October 07:30:17 PM Jhajjar Pickup Requested
Saturday 16 October 09:00:50 AM Nagpur Out For Pickup

from morning i am trying to reach ekart but no one picking the call now its 6.39Pm evening no pickup conducted...

I ordered a men tshirt on Flipkart .it has to be delivered on 15th Oct 2021 but I didn't recieve any material and got a message from Flipkart iteam delivered and in my orders also showing iteam delivered but I didn't recieve any material and not even OTP also

Order ID- OD[protected]
I have ordered a Durafit treadmill on 2nd october on flipkart for Rs.34, 985/- for which i had paid through my flipkart axis bank credit card REF No. [protected]. But i cancelled my order the same day for some reason, and the seller also initiated the return on the same day, that is 2nd Oct 2021. Flipkart said the refund will show in the credit card on or before 8th of october. Its 16th october already. I have not received any refund, also the axis bank app has started showing minimum due payable Rs. 2749/- neither axis bank nor flipkart is helping me out in this regards.

Hi I have a flipkart account associated with another no which has been blocked for past 7 days. By which I have been getting a same email from their end that they have noticed a trend in which I purchase things in an intention to resell which is not true. So please help me with the same and help me in unblocking my account. I have contacted flipkart several times and I keep getting the same reply even though i have not purchased many things from my account. I have attached a photo below of what reply I get every time via email.

I was ordered OPPOA53 through order ID OD[protected]
I have received Realme c21Y.

Flipkart has rejected return & replacement request twice without any reason.

Refund Rejected Refund ID:[protected]
Replacement Rejected Replacement ID:[protected]

Recently bought an i phone 12 from flipkart. The product should have been delievered by 11th october 2021 but it's 16th october and yet the product isn't delievered. There is no response from the grievance cell.

Hi, I purchased Fabtec Car cover from Flipkart which is damaged the car paint.. Flipkart is not taking back even it is mentioned as seller provide one month warranty and also not getting the damages attended.

I am received power bank not working. Only 10 days worked.i am countue castemer care Calli ng but not responding.

I received today 1 Flipkart oppo Reno 2f back case. But I am order back flip case with attached tempere class.but I am receiving very poor quality item . Retern date very long 12 days.i am not wait company very bad response in item. All items 12 days delay to back refund to long time.
I call to castemer care.but not response to Flipkart.

I am not happy to Flipkart

This is sarthak jaiswal, I placed a order of iphone 12 on 3rd of October, and initially the delivery date was showing is 8th of October but after that it got reschedule to 10th of October I just read the complain against this so the agent want to wait till 14th of October and they said they will provide a resolution against my complaint but I didn't receive any such desired resolution from the concern team so I called again and I find that the agent was like you father have to wait till 20th of October due to which I have to cancel my tickets and I already bought the accessories related to the product from the store due to this a face losses at the end I decided to wait till 20th october can I cancel my so you guys made me and said that your order has been cancelled by seller and they just refunded my amount without giving me any kind of compensation for the losses are faced due to Flipkart it was a it was a prepaid order due to which I have daily call them more than 80 Times so they literally force me to wait till 28th of October and force me mentally and financially both because it is a prepaid order and at the end they were like we can't do anything and they just return back my money the prices of the product is different by 5000 as of now as as compared to the price at which I have purchased the product I want you to provide me the desired gift card of 5000 so that I can use get my product at same price.

I ordered Poco X3 Pro on 3rd October 2021
At that time they said delivery date is 6 Oct 2021, at that day package didn't arrive, delivery date update to 9 Oct 2012. On 9th still package didn't arrive I called customer care they told me to cancel this order and again order, so I did on 10 Oct they said 15 Oct delivery date, on 15 Oct as always package didn't arrive, I wonder in app it shows package is out for delivery on 15th who knows that is even true, today 16 Oct still package is not arrived at my location, lol this is how I manage your orders Flipkart try to deliver it ASAP, otherwise I'm not gonna order any item from Flipkart in rest of my life!

Order ID: OD[protected]

I had bought Realme 32 inch smart TV from flipkart and received it on 14th Oct. The installation and demo was scheduled on 15th Oct, but the installation was not done and no one called me. I have called several different customer associates asking them for the TV installation but it is not getting done. Details of the order:

Order ID: OD[protected]
Order Date:[protected]
Invoice Date:[protected]

Customer Mobile: [protected]

Customer Name: Puneet / Amar Gulati

Customer City: Pune

Need immediate help in getting the TV installation done.

Ordered mobile with 4 other porduct on 3rd october, it reached to nearest hub on 4th and expected delivery date was 10th. Today's date is 16th & still not delivered. No one responding satisfactory from flipkart, ekart. No contact details provided.