Flipkart Complaints & Reviews

I have ordered iphone 12 128GB on 5th OCT 2021. But as per the status it's not yet shipped. From 12th OCT called customer care 10 times a day but executive only updating that we have escalated it to concern team and you will received call from concern team. I didnot received any call from the team yet. Informed the team that I am traveling aboard on 16th OCT 2021 please help me to get my product by 15TH Oct 2021 but still no update received. Bad customer support I have ever faced.

I have already paid my order.. I ordered iPhone on 3rd it was supposed to be delivered on 6th..but till now I didn't get my product.. When I talk to customer care they just give me excuses.. I have already paid my order and yet I am facing this problem

Hi,

I am giving below the transaction details with 1) Flip kart 2) Google Pay

3) Canara Bank - on deduction of Rs. 212/- from my bank account.

1) Flip kart

Flip kart Order ID No. OD[protected] dated 23/9/2021 for Cushion Cover Rs. 212/-

I had placed the above order on 23/9/2021 but got a message from Flipkart that “Order not placed - your payment was not confirmed by the bank”

I called customer support many times but the response is that your bank has declined the transaction so I have to contact the bank for refund.

2) Google Pay

Received a receipt from Google Pay that the amount of Rs. 212/- paid to “Flip kart Internet Pvt. Ltd. For

OD[protected].

UPI transaction ID[protected] to Flip kart [protected]@ybl

Google transaction ID – CICAgODqurWEPA

3) My Canara Bank Account No.[protected]

Amount of Rs. 212/- deducted from my account on 23/9/2021

Description-UPI/DR/[protected]/Flipkart/YESB/**[protected]@ybl/Payment// PDFf867f9950e5b413a84ddHc5e1aed82d43/23/09/2021 17:21:31.

Reference No.[protected]

I have been constantly in touch with the bank on phone & email and was not getting proper response hence filed a complaint on CB grievance portal dated 12/9/2021 & Immediately got a reply as under:-

“Customer to lodge complaint in Flipkart Customer Service & then send the screen shot to the branch with the application- Issue resolved & closed”
___________________________________________

Flipkart now is not responding hence, request for your support.
Regards,
Nityanand Naik
Tele-[protected]

I bought arm chair from flipkart on Aug 1st of 2021.. Dealer name is oakcraft mesh office adjustable Arm chair . The chair is not proper and product is very cheap within 15 days its shaking and unable to sit. We fall if we sit and cant adjust the seat too. i have escalated many times to flipkart but no response. They asked me to contact Service Centre: Thanks for reaching us. Here are the details for {okra} authorized service center: Okra okra.[protected]@gmail.com [protected]. But its wrong dealers details. I had escalated many times for replacement or refund has its under warranty but no use. kindly look into it and do the needful.

I ordered asus rog strix laptop on 5th Oct 2021 and expected delivery date was 10th October, the delivery boy delayed the order and reached me at 7:30pm late evening, i told him to bring it tomorrow as he was already late..and today is 13th October still i haven't received my product..and not trackable from ekart also...
I already paid 68k for that product...

Please deliver my product within 24hr or refund my money

I applied for refund for damaged product. But even after specified date I didn't get my money. They gave me SBI reference no.[protected]. Help me get my money back. Babita Tomar

Hi
I have ordered certain products from flipkart during BBD sale on 02/10/2021. The product did reached to my own city on 05.10.21. It has been 8 days since then, but no attempt of delivery has been made from the logistics dept. The product promised date already has crossed twice and it doesnt seems to be delivering anytime soon. And on top of that the executive keep on suggesting to wait for no reasons. If it has been lost somewhere and cant be delivered, they should accept it atleast. Why to give false assurance to customer. The product order id is : OD[protected].

I cancelled my order on 6th October and initiated refund for payment done via debit card of 6990 Rs .. order I'd OD[protected] . The last date to complete my refund is 12th October still I have not received my refund . Please check the issue and refund my amount

I order 9449 product from flipkart through credit card payment on 4th oct 21. I cancelled order, they said that amount should be credit to your account within 8th oct. Still that amount bending not refund to my credit card.i asked from my axis bank side also no transaction made my flipkart merchant. But flipkart reply me with amount refunded to your account 8th oct. Flipkart cheating customer with these kind of fraudulent activities

I am Jess Mathew. My FLIPKART account is Blacklisted and Blocked from the last 6th October 2021. From 2020 onwards I am a continuous user of Flipkart along with that I am a PLUS MEMBER. I purchased nearly 1 Lakh rupees products from Flipkart.

I got a mail regarding my account block and the reason mentioned was the order which I placed is not for my personal use. I can understand my mistake and I am really sorry for that what...

I ordered IPhone 12 on 03/10 and it was supposed to reach on 08/10. But suddenly delivery boy came without notifications on 05/10 when I was not home. He told he will come again next day but after that he never picked up my call. I called several time to customer care but they don’t have any control over delivery partner. Even when I wanted to talk with senior customer care, the call disconnected. I don’t have any clue about when I will get delivery of my product rather only to follow the extension of date in the website without any proper justification. Even I told to provide the contact person of your hub so that I can pickup my IPhone from there itself which is very near to my house but again no proper answer from customer care. Really unprofessional treat from Flipkart.

I ordered two products in flipkart but received only one in price of two, i have done video of opening the package and so going to file a complain if my issue is not resolved soon, I want my another product soon.

Flipkart delivered me a defective laptop. I filled a return request within 2 days . They sent Asus technician, who said he needs to take the laptop away to issue a DOA certificate. I confirmed from Flipkart that should I give the laptop, they said yes that's the brand process and they will only accept returns after the DOA certificate is issued. While the laptop was still in the service center waiting for DOA Certificate. Flipkart canceled the return from their side. And when I called them, why is the return canceled?, they said not to worry and call them when I get DOA they will file a return for the laptop. After getting DOA, it has been 15 days and they are just wasting time and not filling a return. I have tried everything from requesting a callback, to Twitter and their grievance mail also.

I ordered iphone 12 128 gb purple colour on oct 6th by paying full amount and my expected delivery date was Oct 13th but today is oct 13th but still my order shows the product not yet shipped and delivery partner yet to pick it up since i ordered it is showing like that so i am not getting any updates from flipkart please resolve this issue ASAP

Ordered a laptop (OD[protected] from Flipkart
on 4th October, the delivery date was 9th October, however there was no tracking update after 7th October, The Laptop didn't get delivered on 9th, instead the date was changed to 12th October, its 13th now the delivery date keep getting extended, tried contacting flipkart customer care but no use, being a plus member, i never expected this from flipkart.

I have placed an order of Samsung Galaxy f62 on 5th Oct 2021 from Flipkart with an exchange offer. (OrderId -OD[protected]
A delivery person came for delivery on 9th Oct, 2021 & check the exchange phone condition. He raised some issues with the phone and asked me to pay difference amount(ie. Rs2250) in cash only. I told him I will pay him online/by card as no cash was handy at that time. He refuses to take online payments or card payments. Only ask for the cash payment.
Then he left without delivering the product.
I called Flipkart customer care immediately and raise my concern that the product was not delivered to me due to a cash amount request by the delivery guy. The customer care executive assured me that the next day they will do a re-attempt of delivery when I can pay online also.
But no re-attempt of delivery happen.

I had continuously follow-up with customer care and always mentioned that I need the product. So please don't return/cancel it.
Every time I was being assured that I will get my product, don't worry.
I got an email from Flipkart that my issue will be resolve by 14th Oct 2021.

Today (on 13th Oct), I got an email & message that My order got canceled.
I have again called customer care and asked them why this is happening.
And this time I was told, we can not help you in this case as my order is canceled.
Now flipkart is saying to place new order as previous order is cancelled. Why should i place a new order with revised increased price. Customer did not cancel the product, so why should customer bear the loss.

I am a daily user of flipkart and it never happen but all of sudden all the product are non delivarble . And when I called customer care the customer support guy is not ready to understand its a glitch and he says I ha e an option to call back if I am not satisfy with his answer when I know it's a glitch I deleted my account switching to so e where else I have my daily need fmso have to see for some other app or any one from flip Katt can address this issue if any one interest . ??

My order no OD[protected] and OD[protected]
both order delivery date 9th to 11th oct 2021.but still product not deliver.
so, i want request to cancel my both order and return my amount.

I have bought iPhone 12 mini from flipkart on 3 October 2021.The delivery has been promised on 6 October. But now they are changing the delivery withoUt showing any delay reason.

Order ID:OD[protected]
Selller Name:SuperComNet
Bought From:Flipkart

Date of purchase:3 October 2021

Hello Flipkart tea.,
My product "Realme watch 2 pro" Order ID - OD[protected] which was to be delivered on 12th October 2021 hasn't arrived yet and the application is showing shift of date. According to your policy, the product ordered should be delivered earlier or on promised date which has already passed. You big companies has got the opportunity to treat customer in ways you think you're comfortable. I'm getting disturbed because of your this irresponsible behaviour and I hope your customer support will look on this otherwise I seriously warn you to be prepared for some legal proceedings. Just improve your management system. We order with some good hope and trust order items from you. You can't just break your promise.