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Flipkart Complaints & Reviews

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Updated: Dec 26, 2025
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D
deolsid
Oct 14, 2021
Resolved
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Resolved

Here I want to state that I ordered a Iphone 12 mini 128 gb dated 02/10/2021, the made payment of 43000 INR against the product cost, but same day after 5 hrs seller cancelled my product without any prior information. When I complained to flipkart, in response to that issue they refund me paid amount on instant basis, but I did not satisfy with the response, because I want to buy that product, I don't want any refund.
Than again I ordered same product on same date, they again accepted my order, I made payment against that, than they shipped my product and the delivery date which I got from their side was 5th of October, but my product was not delivered on that date, they extend the delivery date from 5th to 8th of October. But I didn't received the product till now.
Today, I got a call from flipkart and they are asking me to wait for 3 more days.
Now I am not in that condition to wait 3 more days, I need my ordered product or if they are not able to do it, i want my money which I paid + % of interest as per bank interest on paid amount + I want money against the misleading information about product delivery date.
And in all above activities they ruin my time and I am feeling mentally harassed.
I am giving the product details below along with some screenshots:-

order ID:- OD[protected]
CUMSTOMER NAME:- SIDDHARTHA SINGH DEWAL
MOBILE NO.- [protected]
MAIL ID:- [protected]@gmail.com
+2 photos
Nov 18, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 15, 2021
Flipkart Customer Care's response
Hi, Greetings from Flipkart. Order ID: OD[protected]. We are sorry for the trouble caused. We will certainly help you out with this. We'd like to let you know that Rs. 42999 on Oct 15, 2021, and this will reflect in your credit card by Oct 25, 2021. Request you to note down the bank reference numbers:[protected]. ​If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card. Appreciate your understanding. Thank you.
After complaining here at the portal of consumer complaints, flipkart cancelled my product which I ordered for my mother, now I have to buy it after paying 8000 INR more than the last amount.
As I mentioned that after 12 days of ordering that product, I don't want any refund, I desperately want my ordered product under the previous cost of the product, otherwise I am going to file a case against the cheat which I faced. Order Id was OD[protected]

Product not delivered after passing the 9 days from given delivery date - Comment #3908012 - Image #0
Product not delivered after passing the 9 days from given delivery date - Comment #3908012 - Image #1
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    I
    Indiadoor
    from Pune, Maharashtra
    Oct 14, 2021
    Resolved
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    Resolved

    I was getting deliveries at my pincode 412207. Couple of items are on the way. Now, to my surprise, if I want to place the next order, forget about new stuff, but for the same items which are successfully on the way, the Flipkart is saying NOT DELIVERABLE TO THE PINCODE. what is the nonsense dear Flipkart? I need a logical reason behind it. You are not supposed to trouble the regular customers without giving any explanations.
    Thank you.
    Nov 23, 2021
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Oct 15, 2021
    Flipkart Customer Care's response
    Hi, Greetings from Flipkart! We are sorry for the trouble caused. We regret to inform you that we are unable to find any details with the information shared. Hence, request you to share more details about the order ID, along with the registered email ID and contact number to check and assist you further. Your kind understanding and cooperation are appreciated. Thank you.
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      H
      Hritik08
      from Chiplun, Maharashtra
      Oct 14, 2021
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      I have bought a Asus TUF 15 gaming laptop on 6 th October from TBL online seller. I have ordered it from my uncle's account Registered Mobile Number is [protected] and name is Vallabh Jayade. First the delivery date was 11th october now it is showing 17 th October. It is not shipped yet. Please do look into it. My work has came to a stagnate. Order ID - OD[protected]
      +1 photos
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Oct 15, 2021
      Flipkart Customer Care's response
      We will revert on it.
      Oct 16, 2021
      Updated by Hritik08
      They shipped it today. Thank you for your support. It is quite late delivery because parcel is coming from mumbai. But still Thank you. Now just waiting for the parcel to be delivered
      Hey, bro did you get your laptop dilevery done? I talked to costumer care, even talked on flipkart tweet support. Nothing solved. Just their empty words.
      I also ordered laptop for "TBL online" at flipkart
      Hritik08's [Complaint's author] reply, Oct 16, 2021
      No not yet brother. They have changed it to 20 october now.. After 31st oct i am going file official consumer complaint in court
      OK. I have been trying to get flipkart support attention on Twitter. Yet no result. Maybe I will also go for consumer court.
      https://mobile.twitter.com/lokesh7333/status/[protected]

      Here on this like I found 2 more guys who ordered form TBL online seller and have same problem.
      Hey, if you are going with consumer court. Is there a provision I can also file complain with you against flipkart and seller. Since it's same seller and company
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        M
        murtygsn
        Oct 14, 2021
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        Defective product supplied, Flipkart is denying to accept the return the defective product,

        I have been cheated by Flipkart.
        Flipkart customer support has been notified about the posted complaint.
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          B
          biranchiSahu
          from Bengaluru, Karnataka
          Oct 14, 2021
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          Website: grievance.officer @flipkart.com

          Hi Team,

          I have ordered mi 4x 4k tv on 9 oct but due to some reason have cancelled on same day but still yet haven't got refund my money and have tried to call multiple times flipkart support team but didn't got relevant response .

          As i stated in above the whole amount got stuck so not able to clear my cc due so please help me on it to get my hard earned money back asap.

          Order id is
          OD[protected]

          Thanks,
          Biranchi
          Flipkart customer support has been notified about the posted complaint.
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            R
            Rakesh R 1990
            from Bengaluru, Karnataka
            Oct 14, 2021
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            Address: Bangalore

            Flipkart has failed to meet the commitment and due to them I am suffering. I have requested them to refund back my amount since they didn't complete the installation and demo on time. Now they are simply escaping and playing around with it. I don't need any support from them, just refund my amount. Attaching order Id along with Flipkart complaint id. OD[protected] [Incident: IN[protected]]
            Flipkart customer support has been notified about the posted complaint.
            Their customer support team is for no use, simply providing robotic update to the customer. No intension to help the customer. If I don't get any fruitful result via this forum, then I am going to file a police complaint.
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              M
              Miraj Limbasia
              Oct 14, 2021
              Resolved
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              Resolved

              I ordered POCO F3 GT (Predator Black, 128 GB) (6 GB RAM) on 3rd Oct, 2021. Expected delivery date was 7th oct 2021. It was delayed by their logistic partner. Today it is 14th oct and my order is not delivered yet.
              They are not only delaying the order, they are delaying the issue also.
              Firstly they said your issue will be resolved on 14th oct, then they said our issue will be resolved on 18th oct, now they are saying our issue will be resolved on 20th oct. Is this how you treat your customers?
              the customer care is not solving my problem and they keep giving fake promises.
              Oct 18, 2021
              Complaint marked as Resolved 
              The product was delivered on 18 oct.
              Flipkart customer support has been notified about the posted complaint.
              Oct 14, 2021
              Updated by Miraj Limbasia
              here are the Screenshots for reference.

              Verified Support
              Oct 15, 2021
              Flipkart Customer Care's response
              We will revert on it.
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                Y
                yash singhal1463
                from jaipur, Rajasthan
                Oct 14, 2021
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                Website: Flipkart.com

                Such a sameless company already complain is registered and in that 14oct is last date to deliver the same product but now also u are extending the date to 19 oct. Our parcel is not even displace from its position and ur logistic team is not responding for our order and even a single message we didn't get from flipkart till date we want a compasation from your side. Delivery status is nill. Multiple times I call to customer care but no response I want compensation
                +2 photos
                Flipkart customer support has been notified about the posted complaint.
                Oct 14, 2021
                Updated by yash singhal1463
                Order ID - OD[protected]
                Verified Support
                Oct 15, 2021
                Flipkart Customer Care's response
                We will revert on it.
                Oct 15, 2021
                Updated by yash singhal1463
                not yet updated by your team
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                  S
                  Saurabh Mestry
                  Oct 14, 2021
                  Resolved
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                  Resolved

                  Address: Flipkart mumbai

                  I ordered iPhone 12 ORDER ID OD[protected] it's not yet shipped. the tracking status is stagnant. do ship ASAP. else let me know I can cancel it and go for amazon where they ship quickly. Flipkart doesn’t show the complete information where my product reach I ordered iPhone on 5 October and today is 14th October still haven’t got my product in my hand I already paid money for this product I am a Flipkart consumer but every time Flipkart has been disappointed me with his service customer care service is also poor they are not audible I mean cmon ma your in 2021 please give great service to the customer.

                  hope you can help me some way as this important for me
                  +1 photos
                  Oct 17, 2021
                  Complaint marked as Resolved 
                  Flipkart is lying they didn't resolved my issue yet They are showing my product arriving on 18th October 2021 app doesn't showing any updates. I ordered iPhone 12 fromflipkart its already 17 days delayed and not ship yet.
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 15, 2021
                  Flipkart Customer Care's response
                  We will revert on it.
                  Oct 15, 2021
                  Updated by Saurabh Mestry
                  When?
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                    R
                    Ragul P
                    Oct 14, 2021
                    Resolved
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                    Resolved

                    Address: Hollister Medical India Pvt Ltd, Plot No. 27, Sector 5 Phase II, HSIIDC Growth Center, Bawal, Haryana 123501

                    Myself Ragul from Kovilpatti, Tamilnadu. I'm working in Bawal, Haryana and I have ordered a Samsung Galaxy watch 4 classic LTE(order id: OD[protected] on 9th Oct in Flipkart to my work office. The box was received on 13th Oct 2021 around 2.45PM at my work location in Bawal. I have noticed that one side of the box don't have flipkart seal and immediately i have called the delivery guy but he didn't respond and then i have called flipkart customer care no response then I have opened the box under a video recording and in front of my company colleagues and we noticed that the box is empty and again i called flipkart customer nearly after a hour i got response from flipkart and they registered the complaint and asked me to call back when my status changes to delivered because at that time my status was showing out for delivery in flipkart site. Once I called back after the status changed but no proper response. I paid Rs.34249/- for this empty box

                    They are taking long time for refund and not understanding the customer feelings and pain. No proper response from their team for this huge amount from a normal customer. No proper investigation is been done.
                    +6 photos
                    Nov 19, 2021
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 15, 2021
                    Flipkart Customer Care's response
                    We will revert on it.
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                      R
                      Rohit Sudhanshu
                      Oct 14, 2021
                      Resolved
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                      Resolved

                      Address: It's an application
                      Website: Flipkart

                      I ordered a product which contains 4 books it's expected delivery date was 14October 2021 and the product arrived the nearest hub on 13 October but didn't get delivered on time. It is not the first time that the product arrived nearest hub and didn't get delivered also this happens with other products"Laptop table" which arrived the nearest hub on 6th October 2021 but didn't get delivered till 11th October and when I contacted to the Flipkart customer service they kept me hold for nearly 20 minutes and didn't find any solution..
                      A strict action should be taken against them
                      +2 photos
                      Nov 28, 2021
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 15, 2021
                      Flipkart Customer Care's response
                      We will revert on it.
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                        S
                        shobhitgoel16
                        from Gurugram, Haryana
                        Oct 14, 2021
                        Resolved
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                        Resolved

                        Unable to register an order for Bpsc Solved Papers Pre Examination 2021 by Arihant and any men's jeans as everything is listed as not deliverable all the range of jeans and books. I just cannot believe that living at Pincode 122001 in the center of Gurgaon nothing can be delivered. I have also informed flipkart customer care about the same and was told issue would resolve in 1 or 2 days and this was four days ago. If there is any other issue please inform customers accordingly rather hiding it.
                        Nov 27, 2021
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 15, 2021
                        Flipkart Customer Care's response
                        Hi, Greetings from Flipkart! We are sorry for the trouble caused. We regret to inform you that we are unable to find any details with the information shared. Hence, request you to share more details about the order ID, along with the registered email ID and contact number to check and assist you further. Your kind understanding and cooperation are appreciated. Thank you.
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                          L
                          Lakhan Dayma
                          Oct 14, 2021
                          Resolved
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                          Resolved

                          Address: Bamnoli sort center

                          I have ordered an apple iphone 12. Delivery date given was 7th of October.. its 14th today.. and still didn’t receive my product
                          +2 photos
                          Nov 16, 2021
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 15, 2021
                          Flipkart Customer Care's response
                          We will revert on it.
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                            N
                            Nisha.S
                            from Mumbai, Maharashtra
                            Oct 14, 2021
                            Resolved
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                            Resolved

                            I ordered a steam iron from flipkart which wasn’t working at all they are supposed to give me the refund they are not they are telling me refund is not applicable when the product is not working how can you not give a refund how can you cheat your loyal customer like this and how can you sel such product why will I take the replacement when the product is so cheap why should I take the replacement I called them so many times I feel cheated I need the refund for this product.
                            Nov 23, 2021
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 15, 2021
                            Flipkart Customer Care's response
                            We will revert on it.
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                              P
                              Pk2021
                              from kadi, Gujarat
                              Oct 14, 2021
                              Resolved
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                              Resolved

                              Address: D311,phase1,new pg hostel,civil hospital,asarwa,, Ahmedabad,380016

                              Ordered a product on 4/10/21. Order I'd OD[protected]. After raising issue they extended to 17/10/21. But no update on dispatch yet. Iv paid for the same
                              +1 photos
                              Oct 14, 2021
                              Complaint marked as Resolved 
                              Complaint has not been resolved. My product not delivered n there is no update on dispatch
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 15, 2021
                              Flipkart Customer Care's response
                              We will revert on it.
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                                L
                                lavanya@
                                Oct 14, 2021
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                                I do not have access to my email existing phone number that is linked to my account and hence cannot receive the OTP in order to update my phone number.

                                My old number : [protected]
                                My new number: [protected]
                                Flipkart customer support has been notified about the posted complaint.
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                                  G
                                  gupta deepesh
                                  from Delhi, Delhi
                                  Oct 14, 2021
                                  Resolved
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                                  Resolved

                                  Hello sir
                                  My Flipkart axis credit card has not been generated yet...kindly look into the matter sir
                                  C1-[protected]-C1
                                  +1 photos
                                  Nov 21, 2021
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 15, 2021
                                  Flipkart Customer Care's response
                                  Hi, Greetings from Flipkart! We are sorry for the trouble caused. We regret to inform you that we are unable to find any details with the information shared. Hence, request you to share more details about the order ID, along with the registered email ID and contact number to check and assist you further. Your kind understanding and cooperation are appreciated. Thank you.
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                                    D
                                    Dps142
                                    from Solapur, Maharashtra
                                    Oct 14, 2021
                                    Resolved
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                                    Resolved

                                    Website: Flipkart.com

                                    Good day
                                    I am very sorry to say this but FLIPKART disappointed me or you can actuly say cheated me.
                                    I order above order id product (OD[protected] In the big billion sale. Flipkart took my order givin assurance that it will be delivered at my doorstep.
                                    Eveythin went smoothly till order reached main hub around my place(Akluj, dist. Solapur, Maharashtra)
                                    Now as order is bigger these delivery guys started calling me and told me to collect it from thr hub.
                                    I told them its doorstep delivery and refused to go there and collect.
                                    But wht he does is he told me that he will deliver same order in 2-3 days with 4 wheeler and just canvelled my order witout any prior notice or permission.
                                    Which is sadly and angrily very very u professional.
                                    N now out of country so my cnt is not reachable so even your custmer care guys cant reach me and there is no chat option in ur help section.
                                    I am getting autogenerated msgs tht ordee is cancelled and ur moneu is refunded.
                                    Here comes another catch now prize of product is increased like 2 times and ur team want me to reordered.
                                    Its classic case, take order with assurance that we ll deliver it at dood, cancel it and refund the money after 15 days, use customers money for 15 days and tell them to reorder at double the prize than sale prize.
                                    Nov 15, 2021
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 15, 2021
                                    Flipkart Customer Care's response
                                    Hi, Greetings from Flipkart. Order ID: OD[protected]. We are sorry for the trouble caused. We will certainly help you out with this. We'd like to let you know that Rs. 3598 + 200 super coins on Oct 14, 2021, and this will reflect in your bank account by Oct 15, 2021. Request you to note down the bank reference numbers: [protected]. ​If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card. Appreciate your understanding. Thank you.
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                                      J
                                      Jain_Shweta
                                      Oct 14, 2021
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                                      I have ordered iphone 12 on 5th Oct from its big billion sale earlier it was showing to be shipped on 13 October 4:30 am but it hasn't been shipped yet now it's showing to be shipped on 16th Oct which a hell lot of days. It doesn't take this much time to deliver something. I haven't expected this kind of delivery. I request to send my phone fast. There can be some emergency need when someone orders' something and flipkart fails to fulfill its customers need on time. If they are not sending please return my money with interest because I left Amazon offer because of flipkart I'm in loss now and they will have to pay extra for that.
                                      +2 photos
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 15, 2021
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Oct 15, 2021
                                      Updated by Jain_Shweta
                                      Can you share the reason why my order has not been processed even after 12 days?
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                                        A
                                        Ashish3dcool
                                        Oct 14, 2021
                                        Resolved
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                                        Resolved

                                        Not refunding my money ethier delivered my product

                                        I ordered iphone 12 on 3rd October 2021 and now it's 14th October 2021 till now Flipkart app showing me the same status 1 min delayed out for delivery and I called customer care approx 50 times always they are replying me the same answer that our team is working on it you issue will resolve today and day after day the date changed of resloving my problem and they are not giving product nor my refund. Now I don't know how will my I take my...
                                        +1 photos
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