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Flipkart Complaints & Reviews

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Updated: Mar 16, 2026

Complaints 47287

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Address: Coimbatore

Recently I have ordered a mobile + tempered glass + pouch

They automatically cancelled the order for mobile and pouch but not the tempered glass

They dumped a useless tempered glass on me. It has no use since they cancelled the order for mobile

The refund for pouch 200 rupees is successful but 21000 rupees for mobile is failed.

Till now I haven't received this money. They keep extending the date for refund.

Flipkart is a big scam. They also protect the fraudulent sellers.

Someone please help me get my refund and protect buyers like me from getting scammed like this

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Address: B-72 1st floor godhuli apartment diamond park

I have ordered a mobile evert time the delivery date gets extended now no clarification is given in my orders section... extremely bad behaviour of customer service the woman cut my call intentionally after i explained her my problem .
When will my order get delivered...next year??
I regret buying it from flipkart .i advice all to get it from Amazon . same price hassle free delivery

Dec 10, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2021

Flipkart Customer Care's response Hi, Greetings from Flipkart! We are sorry for the trouble caused. We regret to inform you that we are unable to find any details with the information shared. Hence, request you to share more details about the order ID, along with the registered email ID and contact number to check and assist you further. Your kind understanding and cooperation are appreciated. Thank you.

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Address: Karur

Dear sir, I purchased Samsung fridge 345 Liter convertible Frost free fridge 3 star for 33290/- rupees. My order ID is OD[protected]

They delivered the wrong product. I received 253liter samsung refrigerator.
So asked replacement or refund my money. They have rejected my request more then three times. Now fourth time I requested the replacement.
My return ID is[protected]

Replacement rejected[protected]

Refund rejected[protected]

Replacement rejected I'd[protected]
Here I have attached the product photos . Pl check the product details.
Seller is Akshnav Online.

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2021

Flipkart Customer Care's response We will revert on it.

Oct 24, 2021

Updated by Mohamed Yasar Arafath Sulthar No positive responses from your seller side. Please help me.

View replies

M

Mohamed Yasar Arafath Sulthar

Oct 16, 2021

Now Fourth time also they rejected the replacement.
Now again I requested one more time. Pls help me on this request No[protected]

M

Mohamed Yasar Arafath Sulthar

Oct 24, 2021

Flipkart seller is rejected more than 5 times, I requested for the 6th time. The seller is sent it the 253 liter fridge, i had ordered the 345 liters. Please see the below proof. Please help me on this .

Replacement Requested Replacement ID:[protected]
We will contact you within 72 hrs to clarify your request. Please note your request will be accepted only if it falls within the flipkart return policy.
Replacement Rejected Replacement ID:[protected]
We're sorry. We are unable to process your replace request.
Replacement Rejected Replacement ID:[protected]
We're sorry. We are unable to process your replace request.
Replacement Rejected Replacement ID:[protected]
We're sorry. We are unable to process your replace request.
Refund Rejected Refund ID:[protected]
We're sorry. We are unable to process your refund request.
Replacement Rejected Replacement ID:[protected]
We're sorry. We are unable to process your replace request.

SAMSUNG Installation and Demo
Seller:
Jeeves Consumer Services
₹0
1 Offer Applied?
Cancelled
Need help?
Your Issues With This Item
I do not want to return the product
Issue will be resolved by Nov 04.

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I have an ipad air 4 during BBD sale..my product was supposed to be delivered on Oct 12...it is showing that it is out for delivery, but the delivery person has not contacted me even once..I have raised an issue regarding the same ...they are not giving any clarification on what is happening with the product

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N

Navaneeth Venkat

Oct 16, 2021

The customer care Is not of any help...I have contacted them several times..

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My Order ID : OD[protected]

The Laptop I order was Dell Inspiron 3511. Instead of this I got Dell 3000 i3 processor. The specification are completely different. I have reached multiple times to the Flipkart team but did not got any update.

My delivery was also extremely late now its been 12 days and my issue is still not resolved

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Ordered Smart watch in big billion day sale, but not delivered yet, everytime shippment date is getting extended. I don't hope whether i will get the product in next expected delivery date..else I will cancel this order.Every poor service of Flipkart, Mich recommended Amazon for online shopping, Shopping from Amazon from last 7 years, but no single issue yet.

Order ID : OD[protected]

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I want my money back

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The game zone says 'Something went wrong. We encourage fair play'. The video zone says 'suspicious activity detected'. I did not involve in any kind of cheating. I do not have multiple accounts. Can this issue be resolved?

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I have ordered this product with the order Id OD[protected] name Moon star burgundy pack of 2(6 sachets in each). The quantity I have ordered was 5 and because of the 2 packs on one order I should receive 10 packs one 5 quantities. Instead of that I received only 2 packs out of 10. I have asked for a refund which has been rejected I kept trying but Flipkart customer care do not really care about customers matter. I totally feel I have been scammed by Flipkart and they reject my return request saying that the deliver has delivered the product. If the delivered product is not right then allow him to come to take it back and refund my amount. You gain your money that’s all you care about customers problem you keep saying non sense to pretend to help that not enough

Nov 21, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2021

Flipkart Customer Care's response We will revert on it.

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I ordered a sewing machine Singe M-1155 in big billion days sale at price of Rs5174/- after all discounts and offers.
The item was shipped and reached to my neatest hub but the delivery person updated false info about customer refused to accept the product after that I informed flipkart support and many follow up were raised from my side. What they gave in return is only assurance wasted my 8 days time also. Now they have cancelled the product and the price is 7499/- (higher ₹2426/-than older price).
Because of Flipkart order I lost opportunity to purchase the item from Amazon sale also.
Now what I want is the same item at same price from flipkart or provide a gift card of difference amount to purchase at higher price.
Please mask the below info before Posting.
Order ID: OD[protected]
Contact [protected]

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Verified Support

Oct 17, 2021

Flipkart Customer Care's response Hi, Greetings from Flipkart. Order ID: OD[protected]. We are sorry for the trouble caused. We will certainly help you out with this. We'd like to let you know that Rs. 5174 on Oct 16, 2021, and this will reflect in your credit card by Oct 26, 2021. Request you to note down the bank reference numbers: 6343313084076031006101. If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card. Appreciate your understanding. Thank you.

Oct 22, 2021

Updated by mukku949 I don't want the refund instead I want same product at same price. I am willing to pay rs5174 but want the product.

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Address: Kolkata

Flipkart Account No registered mobile no-[protected] Sir i am using Flipkart AXIS Bank credit card No- [protected] Mobile no-[protected] i shopping done on flipkart using this card on 2nd October 2021 . i purchase mi tv vide flipkart order no- OD[protected]. i was final price Rs 21490/-with no cost EMI Zero interest and zero processing fee but axis bank charged me 1.08% PA interest and rs 250 proceesing fee. i approach to AXIS BANK representative they told that it is Mistake DONE BY FLIPKART PLATFORM. it is totally illegal charges taken so i humbly request to you pls convert my EMI in no cost EMI with Zero percent interest and refund my Rs 250/- processing fee. thanks

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I ordered a product on 2nd Oct 2021, order Id: OD[protected],
It shipped on time reached Lucknow on 5th October, but it was never delivered, and on 15th it got cancelled by Flipkart. When I reached out to customer care they just told me to order a new one but problem is I ordered it at a much lesser price. And I gave so much of my time and effort ordering the product only to get "order it again at a higher price" as an answer, I feel cheated. All sales by Flipkart now seem like nothing but fraud.

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Address: Melveetil house panumukku p. O nedupuzha, Near karuthla siva temple

Hai iam Kiran iam telling about last day i got aaa worst experience in flipkart, thy fose not provide valueble customer support! lest day i purached some product in flipkart. then with out my presents my order has been cancelled, another time i got this same issue in this worst app the customer support said that is not thair issue, it's problem behind the seller side 😡😡😡 soo pethatic service flipkart 👎👎👎
Worst customer support👎👎👎

Dec 17, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2021

Flipkart Customer Care's response Hi, Greetings from Flipkart! We are sorry for the trouble caused. We regret to inform you that we are unable to find any details with the information shared. Hence, request you to share more details about the order ID, along with the registered email ID and contact number to check and assist you further. Your kind understanding and cooperation are appreciated. Thank you.

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I have ordered the laptop in exchange offer with old laptop, but when technician came to deliver the product he was having wrong service tag number of my old exchange of laptop in his system because of that my he is not excepting my exchange, when I complaint about the same in customer service, they said you need to cancel the order and place again now the price of Laptop is increased by Rs 2000 which is unnecessary expense for me when I asked to fix the problem or give me compensation for the same flipkart denied .

Kindly help me for the same I am really unhappy with this service .

Regards
Balaji

Flipkart customer support has been notified about the posted complaint.

Oct 17, 2021

Updated by G Balaji1014 Honestly I dnt think flipkart is going to do anything good for me, because I have spoken to them several times .

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Address: h.no. 54 old grain markit taraori, Karnal

I have order iphone 12 128gb from flipkart in big billion days sale at price of 48.5k after all discounts
after 2 days i got a notification that order was cancelled . they have not given any explaination but the item was in high demand in the sale and it was now out of stock so to sale the item on high price the seller have canceled my order.
i lost opportunity to purchase the same item from other sales also.
i want same item on same price from flipkart

Oct 16, 2021

Complaint marked as Resolved

nothing they did just marked as resolved

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I have placed an order on Flipkart, but order is not placed and amount has been deducted from my Paytm wallet on 7-october and till date I have not received refund yet and on contacting Flipkart customer care they said that amount has not reached us due to technical error and wallet says that amount has been successfully sent to Flipkart.. Very disappointing situation on Flipkart...Next time I will not order anything from Flipkart..
My order I'd is OD[protected], This is my last hope of getting my money back ..

Oct 29, 2021

Complaint marked as Resolved

I again and again call customer care and after a no. Of times I got refund

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2021

Flipkart Customer Care's response We will revert on it.

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Address: bargarh

I have ordered LG AC on Big Billion Day on 3-10-21 (order id - OD[protected] and it has to be delivered by 12-10-21. But they didn't deliver it and while i complained on 13-10-21 they said issue will be resolved and item will be delivered by 18-10-21 .But now i am getting the message that your issue has been resolved and item has been cancelled. when i called customer care service they said you have to order fresh to get this item and didn't gave any satisfactory answer for the cancellation of the item .And now the price is too high so why will i order it..This is nothing but harrassing the common people and wasting the time and making fool to people by offering such type of big billion days and all. so i want strict action against this Flipkart company.

Regards
Suvendu Oram
[protected]

Nov 17, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2021

Flipkart Customer Care's response Hi,
Order ID: OD[protected]
We are sorry for the trouble you had to go through about order cancellation.
Requesting you to place a fresh order of the same item.
Although we can't make up for the trouble you've been through, we'll share the feedback with the courier service providers and put more measures in place to avoid such instances next time around. This is definitely not the experience we'd like you to have and we hope to delight you in future.
Have a nice day!

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Address: Delhi

I bought dell laptop model core i5 Model number 3511. Instead of this laptop I was sent Dell 3000 core i3 processor laptop which is way less than what I ordered.

First my delivery was late. Later when I raised return request they are not providing any update on my request. I filed the complaint with them on 11th October and today is 15th. I have reached tp them multiple times still no update.My money is stuck and I urgently need a laptop

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I have order tv from flipkart still not delivered
Here is my tracking number:-FMPP[protected]

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Address: Srinagar, bengaluru

Website: Flipkart

My payment deducted from paytm wallet, order not placed, neither flipkart is refunding my amount. I m doing effort for 8 days . And today ur executive bluntly reverted with rude reply that they are correct and won't do anything

Nov 18, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Oct 15, 2021

Updated by Aayat Mehta What issue has not been resolved yet, i need refund

Verified Support

Oct 17, 2021

Flipkart Customer Care's response We will revert on it

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