Flipkart Complaints & Reviews

Flipkart block my account from getting rewards which i have earn by playing flipkart games and video like
1. Fake or not fake
2. Kya bolte public
3. Daam sahi
4. Sirf ek minute
In this games i have won gift voucher and coins. After winning the block my account saying suspicious activity detected. Please solve my problem.

My flipkart account has been blocked
And i have ordered one plus bluetoothand product is missing from that packet
Please help me

Hello,

Flipkart team,
I booked a new ASUS Laptop for 2, 00, 000 Rs. on 7th and received it by 11th October 2021.
Order ID: OD[protected]

By default, the new laptop I received should have a 1-year warranty. But it says that my warranty expired on 25th September 2021 even before I placed the order. I tried contacting customer care but it was useless.

Please resolve the issue immediately.

I have paid an order for sweatshirt through debit card already and then again mistakenly paid the same amount to the delivery boy. What i do now to get the amount back. Please help me.
Thanking you

Sir, on 2th Oct I ordered a Realme Gt Master Edition phone for rs-18999 from flipkart by axis bank debit card. My order id - OD[protected]. On 4th Oct I canceled it and the promise date of refund was on 8th oct. After 8th oct when I did not receive the money to my account I called flipkart customer care they told me -- Thanks for reaching us. Seller has refunded Rs. {18999} to your {bank account}
on {02 oct} . In case of any delay, please check with your bank using refund reference number {6331973709916087906097}. You can find your bank's customer care number behind your credit/debit card or on their website., Phone Number: [protected]. But when I went to my bank brunch they are saying they have not received the money and the refence number flipkart is giving they don't have such reference number and their reference number contains "axs" at the beginning. Then I again called flipkart but they are giving me the same details. I don't know what to do now. Please help me in this regard.

Just an example first that how much frequently you send notifications, mails and messages.
on an average i receive more than 100 mails, messages, notifications calls every month from your side even i haven't ordered a single product from your platform.

Now lets talk about your call center facility:
I have tried to contact your customer care more than 10 times every times i have to start explaining each and everyone from the scratch that what is the issue. then they promise me that issue will be resolved in new few days... and these days never come to end.
Then comes your chat support... they don't care weather the issue is resolved or not but they close your chat and mark it resolve.. and best part is no body is verifying it. no cross check process.

Now come to my point you have deducted more than Rs 2700 from my wallet giving reasoning that i haven't used it in last one year and they expired, interesting thing is without any information, not a single message, mail or notification.. Yes!!!
and when i called your customer care then one person confirmed me that this has been happened with many people in the covid-19 time so we have extended their money life... and same will be done to me in 4-5 days ...but now it is more than a month!

Firstly i request you to improve your support services and make check process for you staff.

finally, since i am really fed up and got so frustrated from your support services please provide my wallet balance back.
Flipkart account details:
Avaneet Gautam
linked phone no. : [protected]

I had raised a complaint for refund of my headphone but they closed the issue stating that troubleshooting has been done hence resolving, without my confirmation they closed the request.
Customer centre guys are just pathetic, wastage of time and money.
Flipkart please dont waste my hard earned money.Every Penny counts.

Hello, I am facing problems regarding updating my registered mobile number in my flipkart account. The previously registered number has been lost and is now out of service and when I try to change it the otp is sent to both numbers and I am unable to get it. The same problem is with the Email id that is registered so I need to update both my number and Email id as well. My account name on flipkart goes by K M Vithika and you can reach me through the contact number given in address details.

I order on 2nd of oct, and the promised date on 5th of Oct, the product is showing at the nearest flipkart hub, however, its not deliverable to my place. Its seven days now, I have been getting same message, that you'll get update within 24 hours, however, I did not get any update yet.
FMPP[protected].
Even flipkart customer care department doesn't have any update, they keep saying that you'll get update within 24 hours.
Even not getting any help. The product is still pending at the same place.

On 7 th October, I was trying to order shoes from flipkart and during the payment from my Paytm wallet the website closed abruptly. I wasn't able to place the order but Paytm showed successful transaction with flipkart of Rs1139, even receiving cashback.
Now, flipkart is refusing to have received the payment due to transaction issues from bank site and asked me to wait for 24 hrs but even after 4 days the issue is still not resolved.
I would like to get a refund for the amount deducted from my Paytm wallet.

Hi

I have been waiting since last Thursday, 7th Oct 2021. Still not received a single reply from your delivery partner or from your side when I am going to get the delivery. My shipment is at the nearest hub from 7th Oct. And it's only 12 Km away from my address. Does it take 4 days to deliver the shipment 12 km away?

I have tried to raise this to flipkart grievance team, but no satisfactory answer from their end. They are just increasing days.

Hope this complain will rsolve my issue.

Order No: OD[protected]

If Replacement cannot be fulfilled by the Seller,
Than Arrange My Refund
As per your Courier Partner Has Confirmed Delivery Of the Item to With the Product intact ..
I Knew that Statement Earlier

For Your Kind Information,
After Courier Partner has Confirmed you .

After Your Escalation team Has Also Raised Investigation of 12 Days and Ask My Consent to File FIR of the Missing Item.
So you Can Check you Sources and Arrange Refund .

Note :- Consumer Forum Or Flipkart Escalation Department,

I POST THIS COMPLAINT FOR PROPER SUPPORT NOT THE SAME DISCUSSION WHICH ALREADY HAVE DONE

Thankyou

Order id: OD[protected]
order date: Sep 12.

still the ordered items not delivered. Please deliver the items or cancel the order items and refund the amount.

MY product was picked up but my amount was not refund I have contacted to customer care services many time but my amount was not refund
Order I'd:- OD[protected]

I ordered an item(mobile ph on flipkart on 4th of October.But the product is not yet delivered even though it shows on their website that it has reached near my home city (Medchal, Hyderabad).
It was to be delivered on 07th of October but they extended it to 10th October which again did not happen. I tried reaching out to customer support but got no response.

But today, I have received an SMS from Flipkart shared below:

"Flipkart Update: Sorry, your order for POCO X3 Pro Golden Bronze has been delayed. A Gift Card equivalent to the shipping charge will be provided on order delivery. Alternatively, you can place a new order for this item. In appreciation of your patience, a Gift Card worth Rs. 1500/- will be added to your Flipkart account post new order is delivered. "

This is blatant fraud by Flipkart since I have purchased the original item for Rs.15999/- but now their website shows it is Rs.18999/-. Even though they are luring me to cancel and reorder the item for a gift card, it is still a loss of Rs.1500/-.

If this issue is not resolved soon, I will have no other option but to take further action against Flipkart.

My product was picked up but my amount was not refund I have also contacted to customer care services many time but my problem was not solved yet customer service is giving only date.
My order I'd:-OD[protected]

I have ordered Nothing ear 1 bluetooth headset. The product ricieved was defective. The headset is automatically pause and playing. Alsothe transparency mode, Noise cancellation modes are also switching automatically. So I requested for a replacement. A representative from Jeevas visited as technician and he just look athe product and went. Alos he rejected my return request. How is that ? The product is full of bugs. This is a new product.

I order on 2nd of oct, and the promised date on 5th of Oct, the product is showing at the nearest flipkart hub, however, its not deliverable to my place. Its seven days now, I have been getting same message, that you'll get update within 24 hours, however, I did not get any update yet.
FMPP[protected].
Even flipkart customer care department doesn't have any update, they keep saying that you'll get update within 24 hours.
Even not getting any help. The product is still pending at the same place.

I had ordered an iPhone (and 6 other products and paid for all products in advance), which was supposed to deliver by 7th October 2021. However, while tracking my shipment, it showed "Your item has arrived at a Flipkart Facility" at my District place, which is 25 KM from the address I had mentioned in the order. However, the next day the trcking status showed that "Out of delivery area (Pincode-Address mismatch)". Post that, Flipkart postponed the delivery date to 9th October 2021. However on 9th, it didn't delivered and suggested me that they will resolve the issue by 14th October 2021. I had also visited the Flipkart delivery hubs in my taluka place and district place. But the personnel there said that we do not deliver in your area and the shipments have been returned to seller. If Flipkart has accepted all my orders from my Pin Code, they are supposed to deliver there. However, the lack of co-ordination between Flipkart and its delivery partners (Ekart) is delaying my order. Also, I believe there is lack of control on delivery partners, as they try to reject customer, when any customer asks query about their shipment (I experienced this at Ekart office). This whole scenario shows Flipkart's careless nature about its customers. Today, its 11th October and my other shipments are also showing the same status and the delivery dates are postponed. If Flipkart do not want to sell their products at particular PIN code, they should not accept such orders. Otherwise, they should deliver the accepted orders at any cost. All my shipments travelled more than 1000 KM distance in 2-3 days and arrived in my district but they did not reach from 25 KM distance. Isn't this a joke or harrassment of customer? I have to gift these products to someone on 15th October 2021, but because of this frustating I don't think I'll be able to do so.

सर मैंने फ्लिपकार्ट से एक आई पैड ऑर्डर किया था जिसकी देने की डेट 8अक्टूबर थी बार बार कंप्लेन करने पर भी कोई सही जवाब नहीं दिया जा रहा है में इसको ले कर बहुत परेशान हूं मुझे इतने दिन से सिर्फ बेवकूफ बनया जा रहा है में ये जानना चाह रहा हूं की अपनी समय सीमा पर समान ना देने पर इनकी कोई जिमेदारी बनती है या नहीं अगर बनती है तो अभी तक मेरा प्रोडक्ट क्यों नही मुझे मानसिक पर्तरित कर रहे है ये लोग इस संबंध में कोई कैश बनता है इन पर अगर है तो प्लीज मुझे बताए तो में इन पर कैश कर दू अगर आप अपने यहां मेरा कैश ले ले तो बड़ी महारबानी होगी मुझे मेरा पैसा नहीं चाहिए प्रोडक्ट चाहिए टाईम बहोत खराब किया है उसके साथ में क्या कोई कंपनसेशन मांग सकता हूं