Flipkart Complaints & Reviews

Address: C76 Chander nagar ghaziabad-201011

Courior boy didn't called me but how was possible it.

Order ID - OD[protected]

I was already paid amount from wallet.

Flipkart customer support has been notified about the posted complaint.

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S

Sonu1153

Oct 9, 2021

We have recieved this message from courior end. From night 9:54

Delivered: Your Flipkart Quick order OD[protected] was delivered by SomendraSomendra today. Click to give feedback: http://ekrt.in/pHLq4RuuuN

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I had purchased a laptop..

That laptop's conditions are good... But there are severe problems that can't be eliminated with replaced item!!

Now? I'm stuck with a worthless product because of their no-refund policy!!

Flipkart customer support has been notified about the posted complaint.

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Address: Flipcart

Online ordered phone 2 times got defective material product took back but not providing refund

Nov 19, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Oct 08, 2021

Updated by Kiran M9551 Flipcart not providing refund

Verified Support

Oct 10, 2021

Flipkart Customer Care's response Hi, We are sorry for the trouble caused. We're writing to you about your
REDMI Note 10 Pro (Dark Night, 128 GB) with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 18890/- has been completed on 05 Oct 21 and should be reflecting in your account by now.

Your kind understanding is appreciated. Thank you.

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Been purchasing from flipkart at pincode 834001 for almost 3-4 years now with no issue at all. Suddenly almost 80% of the items from almost all the sellers went to Not Deliverable status / Currently out of stock for 226005 about 3 days ago. But when I check the same product for a pincode almost just 2kms away I.e. 226004 it's showing available. HOW SUDDENLY ALMOST ALL THE PRODUCTS went to Not Deliverable status for the first pincode. This is true for same product for multiple sellers. Both these pincodes are in the centre of town. This doesn't even make sense. Flipkart is not even acknowledging the issue at their end and is giving a very generic answer that we are expanding and blah blah blah

Nov 15, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2021

Flipkart Customer Care's response Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.

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Hi,
I am more than 9 year customer with Flipkart and I am living in a small village near Sattur, Tamil Nadu, 626203.
Previously I used to give my office address and they are delivering the products. Now a days I am giving my home address, but they are not delivering the goods saying address pin code mismatch.
Actually the other e-commerce partners like Amazon, Meesho are delivering to my address then why can't the Flipkart...

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Hi I have ordered crucial 16 gb ram worth of 6300 last week and I got this delivered today everything looks good on the outside box when I open the package I have got crucial plastic package with nothing inside nothing but air. I was shocked a moment and started to check the package there is nothing wrong with package it is genuine and the delivery guy I have known him for months so he is good. It was the fraud from seller please resolve this issue and get back to me with the solution. Here is my mail address [protected]@gmail.com. please get back to me as soon as possible.

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2021

Flipkart Customer Care's response We will revert on it.

Oct 10, 2021

Updated by SridharK9999 Please make sure it will resolve as soon as possible and if you want any other info on the order please let me know and one more thing please close this issue as early as possible as I need to get my laptop fixed as soon as possible..

Oct 13, 2021

Updated by SridharK9999 Hello I got no response from anybody from your side.. when can I expect my refund. it's not tolerable behaviour what ever you guys are doing please make it fast

Oct 17, 2021

Updated by SridharK9999 Hello sir I have got no response till now what is this. What kind of service is this. Please revert back on this refund

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Address: Triveni Nagar , Lucknow

Hi, My order number OD[protected] has 2 items ( pack of 3 shelves )but only pack of 3 shelves was delivered. Now when I see my order summary in Flipkart it shows that both the items delivered and even the receipt on package shows quantity as 2 which is wrong. I never received the other unit. Please locate the item as soon as possible and deliver it. I already called complaint centre to register a complaint but did not receive any messag or mail communication yet.

Flipkart customer support has been notified about the posted complaint.

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I ordered my apple airpods pro.
OD[protected]
phone number [protected].
i paid at around 4pm its been almost 4 hours and still no confirmation
the screenshot of payment is attached below.

Oct 9, 2021

Complaint marked as Resolved

called customer care millions of times and even tweeted flipkart support many times.got my refund on the same day

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2021

Flipkart Customer Care's response Hi, Greetings from Flipkart! We are sorry for the trouble caused. We regret to inform you that we are unable to find any details with the information shared. Hence, request you to share more details about the order ID, along with the registered email ID and contact number to check and assist you further. Your kind understanding and cooperation are appreciated. Thank you.

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I placed an order for IPhone 12 on 2nd September (Order Number - OD[protected]. I received a call on 4th September from the company's customer support and they stated that there has been some problem with logistics and informed me that the same would be sorted out. But when I checked my account it appeared as if I raised a query and it mentioned that the issue would be resolved by 8th September. This being the case I waited till today and I was initially shocked to see that my account mentioning the issue would be resolved by tomorrow. And later when I checked it showed that the issue is unsolved. They are just unilaterally making these updates without informing me anything.
It is to be noted that they haven't responded to my messages in the past two days. I would also like mention that the product was supposed to be delivered on 5th October. I have been put through a huge amount of mental harassment in the past one week.
I would like to clearly mentioned that I don't want my order to be cancelled at any cost and I want the product to be delivered as soon as possible. In the meantime, I believe that I deserve a proper update about the status of my product.
Please find attached herewith the details of my order and the communication made by me to the Flipkart.

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2021

Flipkart Customer Care's response We will revert on it.

Oct 11, 2021

Updated by Sethupathyrk I haven't received any update in the past two days. Now it's mentioned that the issue would be resolved on 13th October. It's just becoming a never ending process now.

Oct 12, 2021

Updated by Sethupathyrk My product has not been shipped yet. They promised they'll deliver by tomorrow, which would be possible only if they ship the product today.

Oct 14, 2021

Updated by Sethupathyrk This is such an insane amount of mental harassment. It's been 13 days since I placed the order, but the product hasn't been shipped yet and there's no update about it. Also, it's been 5 days since I posted a complaint here and I don't think it has done anything. Even here I'm not getting any reply.

Oct 19, 2021

Updated by Sethupathyrk I don't know why I even posted a complaint here. You guys are treating me the same way Flipkart is treating me. No updates or no response. I haven't got a delivery date yet though it's been 17 days since I placed order.

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I ordered a laptop in flipkart on 3rd October, it has not been shipped yet, it is a worst experience, do ship it fastly

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2021

Flipkart Customer Care's response We will revert on it.

Oct 10, 2021

Updated by Miths11 My shipping is still pending, please do something

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M

Miths11

from Nainital, Uttarakhand

Oct 16, 2021

Flipkart customer care said that they will be resolving problem by 16 Oct, but till now my product has not been shipped, I am in trouble, please do something.

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I have ordered an iPhone against order ID - OD[protected]. It was supposed to get delivered on 5th October 2021 but it was delayed and new date was provided which was on or before 8th October 2021. Today it’s 8th October and still the Flipkart customer service executives are giving excuses and told me to wait till 9th October. It is seriously annoying . There is no surety has been given regarding the delivery. No action has been taken yet. The customer care executives are seriously annoying. When ever I told them to connect to senior/supervisor, they disconnected the call. I am experiencing worst service.

Nov 15, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2021

Flipkart Customer Care's response We will revert on it.

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Order ID: OD[protected]

It has been over a week now since the first promised delivery date. Order not shipped, no way to contact any customer care executive. Your on-call auto assistant has a very crude and stupid algorithm.

Please ship the items (2/2) for which payment has been done in full advance, as soon as possible.

Expected resolution by 9th Oct.

Nov 28, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2021

Flipkart Customer Care's response We will revert on it.

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Address: H.NO- 222, MAWAI BUJURG , Chilla Road, Banda

Order Rejected: Butterfly Arrow 500 W ... with tracking ID FMPC[protected] was not delivered at the doorstep as per the policy of flipkart and I have not cancelled the product but they returned it without my confirmation.
This is really rude behaviour and this not the first time. If you can't deliver a product then why you show those places at the time of ordering the product.

Flipkart customer support has been notified about the posted complaint.

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My product(laptop) is damaged during transit and i ordered it on BBD.There is no informatiom regarding new packaging or new product return, if refunded how can i get the same product in same price.

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I have paid Rs-52, 999/- for iPhone 12 Blue-64GB. But unfortunately my order was not placed. I would request you to please refund my debited amount as soon as possible. Thank you.

Oct 10, 2021

Complaint marked as Resolved

My issue has been resolved and amount has been refunded successfully. Thank you Flipkart executives for helping me so soon..

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2021

Flipkart Customer Care's response Hi, We are sorry for the trouble caused. We're writing to you about your APPLE iPhone 12 (Blue, 64 GB)
with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 52999/- has been completed on 08 Oct 21 and should be reflecting in your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the reference number[protected] using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.

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M

mamta2498

Oct 9, 2021

My problem is resolved. Flipkart helped me very soon. Thank you Flipkart executives.

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Address: 6,Radha swami enclave Mohinder Ganj Rajpura

Flipkart Order ID - OD[protected] I ordered a soundbar from Flipkart and it was delivered to me on 7-10-21 i found some issues with the item as it is not compatible with my device so it is of no use for me. I requested the customer executive to provide me the refund of this product. But they refused and said they will provide the replacement only. My money has been blocked and wasted. Please help me to get the refund. Please contact me and help me [protected] email- [protected]@gmail.com

Dec 8, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Oct 08, 2021

Updated by Gps Rai Order ID - OD[protected]

Verified Support

Oct 10, 2021

Flipkart Customer Care's response We will revert on it.

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I ordered iPhone 12 on 2nd October 2021 in Big Billion Days expected date of delivery was 4th October 2021 which got delayed to 6th October 2021 and still till today it has not been delivered and there is no update on the next expected date of delivery. I tried reaching out to Flipkart customer care and Flipkart social media team on-call none of them are able to help me with the order. They are not even able to track my order and give me updates about my order. According to the Flipkart app the product has been shipped and it has Reached Nizampet Flipkart Facility which is very near to my address Still it is not getting delivered. when I tracked it on https://ekartlogistics.com/ it shows the shipment reached PKCorporateAmeenpurODH_HYD on 3rd October 2021 at 07:14:27AM. I live in Ameenpur, Hyderabad Still it wasn't delivered despite reaching my area. I don't understand the cause of the delay since I can clearly see it reached Ameenpur on 3rd October itself then why is it getting delayed.I am not getting any help from customer care people or the social media team on call. They seem to understand nothing about the Flipkart delivery process They are behaving like chatbots just repeating statements for my every question. I Request you to please look into the issue and get my order delivered as soon as possible.

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2021

Flipkart Customer Care's response We will revert on it.

Oct 21, 2021

Updated by BGeethanjali I ordered iPhone 12 64GB on 2nd Oct'21 in Big Billion days Sale Order ID: OD[protected]. The delivery date was 2nd Oct'21 which got extended to 6th Oct'21 . Till 6th Oct'21 to 15th Oct'21, I repeatedly mailed and called them to deliver my order. They were not even giving any expected delivery date after 6th Oct'21.On 15th Oct'21, Suraj Rohira from the Flipkart support team called me and asked me to cancel my order and place a new one at a higher price. I accepted his offer because he cited the issue that my shipment is stuck in the mother hub and could not be delivered. So on 16th Oct'21, I placed a new order ID: OD[protected] and on 17th Oct'21, my previous order got canceled. Again now for this order which I placed on 16th Oct'21 delivery date was given as 19th Oct'21 and till now they have not delivered. This time it reached the nearest hub to my address. It is not even stuck at the mother hub and has not even reached any wrong Flipkart facility. Still, they are not delivering. I am repeatedly mailing and calling them still they are not delivering. I also requested them to share the address of the Flipkart facility so that I can pick up the order myself still they are neither responding to my mails and nor calling me. I request you to take strong action against Flipkart because they are cheating customers they are not delivering products and canceling the orders. If they cannot deliver then why did they take order?? I have paid the whole amount and they are not delivering and keep on extending dates I would have got interest for that money if that was in my bank. I am seriously frustrated now its been a month now daily pain of writing emails and calling them after buying from them. They are not able to deliver orders despite reaching the nearest hub.I urge flipkart if you cannot deliver at least share the address of the Flipkart facility I will myself go and pick up my order.

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Address: FLAT NO A201 ZINNIA ELEGANS VINODE NAGAR, vinode nagar

I have ordered one phone from flipkart with exchange offer. Order ID is OD[protected].
Yesterday delivery person attended delivery and refused to take old mobile with screen guard. My father went to shop and removed it which is actually not a process of exchange.
The delivery person not reattempted delivery yesterday.
Today i have tried to contact him then its showing pin is incorrect. I tried many times for callbacks from flipkart but no reply.
Delivery person is intentionally harassing my old parents since they have formated old phone and waiting for new one. He is not having any contact due to format of old phone.
My both parents are senior citizens and they can't complete every unusual demands of delivery person.
As a customer it is my right to ask flipkart a status of my product and provide me product for which i have paid.
Flipkart is really ignoring my request and treating like garbage.
Flipkart is updating delivery status as they want and blindly trusting delivery person.
I think delivery person will not attend another delivery and cancel order. Also flipkart service is so super that they trust delivery boy but not customers.
Delivery person is torturing my parents by any unusual demands.
I have tried in many ways to contact flipkart including Twitter but they don't have any direct point of contact which is illogical.
Please request you to look into this and provide one consumer his right.
My parents stay at hometown and can't handle such torture from flipkart.
Please give justice.

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2021

Flipkart Customer Care's response We will revert on it.

Oct 12, 2021

Updated by Mahendra_1987 Flipkart is trying to close my complaint with reason which are not as per guidelines.
As per exchange process my old phone is meeting all criteria. If it's not matching flipkart need to give evidence of it. Behavior of flipkart is not as per exchange Guidelines given by them.
Flipkart is blindly trusting delivery boys who are harassing my parents. Old phone was inspected 8 times in different visit. There was not only delivery boy visited my home. Every time 2 or 3 local gunda type boys with delivery boy who misbehaved with my mother and father.
Is it policy of flipkart?
I am bagging for action against delivery partners but flipkart interested in supporting such local gunda raaj.

Oct 12, 2021

Updated by Mahendra_1987 Please refer attachments for condition of old phone to be exchange.
Please show me is it ok to reject?
Why flipkart is rejecting exchange if it fits completely in exchange criteria.

Oct 25, 2021

Updated by Mahendra_1987 Received many times call from flipkart and putting pressure to close complaint. I refuse to accept cancellation then they are closing my complaint with same resolution of cancellation.

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I want to exchange my intex phone when I enter imei number in filpkart it showing imei does not match

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I ordered a mobile device on 3rd October 2021.
This is my prepaid order.
Expected delivery date was 5th October 2021.
But then the product was not shipped and when discussed they changed to 8th October 2021 then 11th October 2021.

Today is 8th October and product is not yet shipped.
Please help.

Nov 11, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2021

Flipkart Customer Care's response We will revert on it.

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Flipkart Complaints & Reviews

File a complaint to Flipkart

Flipkart reviews & complaints page 635

Product was showing in online panel is delivered but we didn't received product

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I can't get a refund

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Not providing refund got defective product

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Suddenly All the items are unavailable at my area

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Product not delivering to my address saying address pin code mismatch

Received empty package instead of 16 gb ram

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Breach of trust and order not delivered

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Saying payment not confirmed by bank

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Product Order Confirmed on 2nd September and it has not been shipped yet

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Flipkart my order is not shipped till now

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Ordered an IPhone - OD123005577216342000

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Products not shipped

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Product not delivered and returned to the seller

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Product transit damage

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Please Refund my amount Rs 52,999

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I want refund for a product but Flipkart is only giving the replacement.

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Order ID-OD222997322912462000 Not Delivered and getting no updates on expected delivery.

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No contact point from flipkart and mental torture of my parents

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Phone not showing in exchange offer it showing imei does not match

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Prepaid Order Not Yet Shipped

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