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Flipkart Complaints & Reviews

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Flipkart reviews & complaints page 631

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C
chaitanya gali
Oct 10, 2021
Resolved
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I ordered my airpods on 4th of oct and it was promised to be delivered by 7th of oct but today it is 10 of oct and still my product is not shipped. I tried to reach customer service team but no use.
Nov 14, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 12, 2021
Flipkart Customer Care's response
We will revert on it.
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    subhodeepd7
    Oct 10, 2021
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    Address: 2/211, TARAK NIKETAN, JADAVGARH, P. O. - HALTU, KOLKATA - 700078
    Website: www.flipkart.com

    I ordered a product from Flipkart for 5139 Rupees. Few days later, I got a sms that Order is Rejected and shipment is returning to seller for no apparent reason.

    Since then, Flipkart is keeping my money hostage and denying to refund money
    Flipkart customer support has been notified about the posted complaint.
    They said that package is lost but completely denying me order cancellation and refund. New strategy of fraud from Flipkart.
    subhodeepd7's [Complaint's author] reply, Oct 11, 2021
    Flipkart cc called me and asking ne for card details along with CVV. Hilarious way of scam, only a 10 yr old would do
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      P
      Prince166
      Oct 10, 2021
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      Resolved

      I order a charger with Type c data cable but received micro USB data cable but that my need is only adaptor so I didn't returned the charger . But I ordered same charger again with type C cable but again i didn't not received type c data cable so I ask for replacement and seller again send same package with micro USB cable so I contacted flipkart customer care they said only one option available for refund so after long conversation I said ok then apply for return but I also said if I will find good deal on type c then I will cancel my return they also said okay you can cancel your return request any time but I didn't find any good deal on this price and that charger price also increased and time also wasted. I just want they either send me type c data cable either replace whole product with type C cable. Return I'd[protected] and Order ID: OD[protected]
      Nov 18, 2021
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Oct 12, 2021
      Flipkart Customer Care's response
      We will revert on it.
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        V
        Vipin Taxak
        Oct 10, 2021
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        Resolved

        Product not delivery even after 3rd date

        Dear concern,

        Requesting to act on my below query-

        - I ordered a product on 3rd and delivery date was showing as 5 oct ( not delivered on that day).
        - 2 date provided as 8 oct still not delivered.
        - Now customer care says wait till 13 October, if not delivered by 13th customer care team ask me to cancel the order ( which not at all acceptable from my side)

        Now, As per expected time...
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        Vishnuvardhan21
        Oct 10, 2021
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        I have ordered on 3rd Oct and the status is showing as your item is out for delivery on 6th October.I received a call on 6th October from delivery agent but i have not received the order.still the status is showing as out for delivery with date 6th October.I was in a plan to gift this order for Friend Marriage.Due to this delay it is not possible.Order is at hub neares to me. I am not sure why they are delaying to deliver the order.Kindly help to get my Order ASAP.

        Order ID:OD[protected]
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Oct 12, 2021
        Flipkart Customer Care's response
        We will revert on it.
        Oct 14, 2021
        Updated by Vishnuvardhan21
        Hi,

        Issue is not resolved still and i have not received my order
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          parikiganesh
          Oct 10, 2021
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          Resolved

          Address: Madanapalle

          I ordered an smart watch ( replacement ) from Flipkart on 5nd of October .But the product is not yet shipped
          It was to be delivered on 07th of October. No updates from Flipkart. I tried calling the customer care they told they are trying to resolve it but no update till now. Being a plus member i did it prepaid but no action has been taken from the Flipkart as well as from the seller.
          Dec 17, 2021
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Oct 12, 2021
          Flipkart Customer Care's response
          We will revert on it.
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            S
            Sabir Ahammad
            from Belpahar, Odisha
            Oct 10, 2021
            Resolved
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            Resolved

            Delivered: TRIDENT {"model_number... from flipkart.com was delivered by Ajay Kumar Gupta. Click to give feedback: http://ekrt.in/duk4QRuuuN
            Tracking ID-FMPP[protected]
            I haven't received my parcel and got a message that your parcel has been delivered
            Nov 12, 2021
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Oct 12, 2021
            Flipkart Customer Care's response
            Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
            My order id is-od[protected]
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              S
              Sabir Ahammad
              from Belpahar, Odisha
              Oct 10, 2021
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              Resolved

              -Delivered: TRIDENT {"model_number... from flipkart.com was delivered by Ajay Kumar Gupta. Click to give feedback: http://ekrt.in/duk4QRuuuN
              Shipment Tracking Id-FMPP[protected]
              I haven't received my parcel and got a message that your parcel has been delivered
              Nov 15, 2021
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Oct 12, 2021
              Flipkart Customer Care's response
              Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
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                A
                Aviral321
                Oct 10, 2021
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                Address: India
                Website: Flipkart.com

                I tried to order some grocery from flipkart on 7th oct 2021 of rs. 874 and when I payed the money from my Paytm wallet, it was successful but the order wasn't placed. I waited for refund but it have being some days but no refund yet.
                So please revert the transaction and give me a refund.
                Order Transaction Id is attached
                Please help me asap
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Oct 12, 2021
                Flipkart Customer Care's response
                We will revert on it.
                Oct 19, 2021
                Updated by Aviral321
                I haven't got the money yet, FLIPKART
                Please do something atleast
                I don't think you are trying anything
                Help me! Asap
                [protected]@gmail.pe details send karna apni mai fir karunga jaldi hi
                I have also faced same issue, on October 07, 2021 9:48pm, Flipkart took 2199 from my paytm wallet and order not placed, and also no refund provided
                Ram Reddy Gaddam's reply, Oct 23, 2021
                Same issue happen to me on October 07, 2021 10.26PM RS 1071..no refund provided yet.
                i can see the mail id properly, just send the word before @gmail.pe
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                  R
                  Ram2498
                  from Lucknow, Uttar Pradesh
                  Oct 10, 2021
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                  Website: www.flipkart.com

                  I have ordered a Smartphone RealmeC21Y from Flipkart.com worth Rs. of 11548 on 2nd of October 2021. Because of change in seller I cancelled it Within 10 minutes . I got a message from Flipkart.com saying that "Your refund has been initiated and it will be credited to my bank account in next 7 business days".
                  I waited till 9th of october but didn't get the message for money refund from my bank account. I called Flipkart.com and the way they responded was shocking for me. They said they had done the refund to you bank on 8 October already by flipkart seller.When I tried several times to contact flipkart customer they have only one answer "your refund has been credited to your bank " I shocked very much because I am using flipkart since 4 years but this I didn't expect from flipkart.
                  And also I contacted bank for refund from flipkart seller they say no refund has been credited from flipkart seller.
                  And also when I called flipkart customer care they say we had raised complaint about your issue . And I had also shared my bank statement to flipkart but no response . And wait for 7 more days for resolution. How I can wait 7 more days . It is not small amount for me. Please Refund My money As soon As possible
                  [Incident: IN[protected]]
                  order Id : OD[protected]
                  Thanks and Regards,
                  Ram Yadav
                  Flipkart customer support has been notified about the posted complaint.
                  Oct 12, 2021
                  Updated by Ram2498
                  Not resolved Yet after several call and message to customer care executive
                  Verified Support
                  Oct 12, 2021
                  Flipkart Customer Care's response
                  We will revert on it.
                  Oct 12, 2021
                  Updated by Ram2498
                  No update yet
                  Oct 13, 2021
                  Updated by Ram2498
                  @Flipkart Customer Care it's my humble request please refund my money because 11548 amount is not small for me . I am so much worried about that I will get my refund or not due to that mental health is not good. PLEASE 🙏

                  Oct 13, 2021
                  Updated by Ram2498
                  Above screenshot showing refunded but not yet in my bank account also shared my bank statement with your customer care team but no response..
                  Oct 13, 2021
                  Updated by Ram2498
                  Also contacted bank but they informed e no refund is initiated from fliokart
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                    G
                    Gkdham
                    Oct 10, 2021
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                    Sir,
                    Consumer Forum,
                    As Per Flipkart told in the last post that the Courier Partner has Confirmed to them the Product was Present inside.
                    But After this Confirmation,

                    Escalation department of Flipkart asked me for the Consent letter for the FIR of Missing Product as well as the alternate id proof.
                    Then why is Flipkart going back on its own words?
                    If Flipkart is not able to give Replacement then Arrange Back Rafund

                    If you not mine ?
                    Than I want to ask you?
                    What are you Helping me in this Case
                    Can you tell me?

                    Because on Every post I always get feedback from Flipkart only Not Any Proper Solution.

                    I Approached you For Proper Help to get the Solution In this matter.
                    I think that the Consumer forum Supports the Right Person, Does not Break the trust of the Customer, But maybe I was wrong.

                    Because in this case it seems that you are in Favor of Flipkart.

                    I WANT FINAL RESULT

                    (OD[protected]
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 11, 2021
                    Flipkart Customer Care's response
                    Hi,
                    We are sorry for the trouble caused with the OD[protected]. Wed like to let you know that your request for a replacement of cannot be fulfilled by the seller as the courier partner has confirmed delivery of the item to with the product being intact. Appreciate your understanding. Thank you.
                    Oct 11, 2021
                    Updated by Gkdham
                    If Replacement cannot be fulfilled by the Seller,
                    Than Arrange My Refund

                    As per your Courier Partner Has Confirmed Delivery Of the Item to With the Product intact ..

                    I Knew that Statement Earlier

                    For Your Kind Information, After Courier Partner has Confirmed you .

                    Your Escalation team has Raised Investigation of 12 Days and Ask My Consent to File FIR of the Missing Item .

                    So you Can Check you Sources and Arrange Refund .

                    Thankyou
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                      K
                      from Agra, Uttar Pradesh
                      Oct 9, 2021
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                      Resolved

                      I have placed an order on Flipkart with order I'd OD[protected] and Money is deducted from my Paytm wallet and talking to your customer care they says that money has not reached us, but wallet is saying that payment is made successfully, , so please u refund my money
                      My Paytm wallet order I'd is PZT[protected]R5WIV02
                      Oct 29, 2021
                      Complaint marked as Resolved 
                      I again and again call customer care and after a no. Of times I got refund
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 11, 2021
                      Flipkart Customer Care's response
                      We will revert on it.
                      Oct 11, 2021
                      Updated by [email protected]
                      Please refund as fast as possible
                      Hi

                      I also faced the same issue .. close to the same time and same day.

                      Attached is the transaction Proof
                      Maram1109's reply, Oct 15, 2021
                      did your issue resolved??
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                        N
                        Nick Shady
                        from Bahadurgarh, Haryana
                        Oct 9, 2021
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                        I have placed an order for Asus Laptop on last Sunday ie 03 oct in buyback offer with HP Laptop in return; I have already made the Payment
                        The expected delivery timeline was from 6-8 Oct, in fact, I received a call from E-kart executive on 7 Oct that I'd receive my order by 7pm on that day but still I haven't got my laptop yet
                        The shipment has reached the nearest hub on 06 Oct then why it's taking to long to deliver
                        Being a Flipkart Plus member, this is highly unexpected & disappointing from Flipkart & concerned Logistics company
                        Flipkart customer support has been notified about the posted complaint.
                        I am facing a sane problem
                        Nick Shady's [Complaint's author] reply, Oct 10, 2021
                        Ohhh! That's sad.
                        When did you order? And what's the expected Delivery Date?
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                          E
                          eluru anudeep reddy
                          from Mumbai, Maharashtra
                          Oct 9, 2021
                          Mar 28, 2023
                          This thread was updated on Mar 28, 2023
                          Resolved
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                          Resolved

                          Flight booking money deducted, booking not confirmed

                          I have made a booking with flipkart travel platform.
                          Money has been deducted immediately, but the booking is in pending state.
                          I have waited for more than 2 hrs, but still no update on the ticket status.
                          I even tried calling the customer care, but the call is getting disconnected before it reaches the customer support.
                          Could you please confirm the ticket and share the PNR details.
                          If not please refund the...
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                          সৌমিক সরকার
                          Oct 9, 2021
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                          I cannot update my mobile no of the flipkart account as my old mobile no is not valid now... so everytime i want to update it..otp goes to both old and new no...i am facing great difficulty.
                          Flipkart customer support has been notified about the posted complaint.
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                            S
                            Shubhamrao79
                            from Raigarh, Chhattisgarh
                            Oct 9, 2021
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                            Resolved

                            My name shubham Kumar rao raigarh chhattisgarh I ordered 5 Oct 2021 Poco m2 pro 6-128 delivering me on 9oct 21 but I got when I opened box Samsung dummy phone I feel very bad
                            Flipkart very big fraud or vision seller he is doing very big scam
                            Dec 10, 2021
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 12, 2021
                            Flipkart Customer Care's response
                            We will revert on it.
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                              sawan9_
                              Oct 9, 2021
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                              Product is different is completely different
                              Flipkart customer support has been notified about the posted complaint.
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                                S
                                Sushil Tejale
                                Oct 9, 2021
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                                Resolved

                                I have order Arrow trouser from flipkart
                                There is issue with fitting hence i called customer support to replace product with 1 larger size. Flipkart customer service provider inform me that, there is no replacement option available only return option is there. While booking the product i had check the return policy and there clearly mentioned 14 days return and replacement available. I waited for more than 20 minutes while call getting transfer to higher customer service provider person but eventually no one attend me and that person also disconnect my call without informing me. Pathetic way of service providing.
                                Nov 10, 2021
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 10, 2021
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  shrutipalekar
                                  Oct 9, 2021
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                                  Resolved

                                  Invoice not generated after the product is delivered

                                  I ordered on Flipkart and got my product delivered on time. But the status of the order did not get updated immediately. It showed an arriving status around 5 hrs after the delivery. I need this invoice urgently for personal work. Please resolve this issue asap....
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                                  B
                                  BE ALERT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!
                                  Oct 9, 2021
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                                  2 days ago, I ordered a pen which cost 3200, amount deducted from my Paytm wallet, and order is not confirmed from Flipkart side, now I have lost my 3200 rupees, and Flipkart note taking responsibility, as I have record that the money send it to Flipkart, adding some pictures you can easily see
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 10, 2021
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Oct 11, 2021
                                  Updated by BE ALERT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!
                                  Flipkart making unnecessary excuses, if you if you really want to to solve problem kindly track this id under Flipkart transaction

                                  PZT[protected]QGYLH01

                                  Same problem happened to me on 7th oct and 9 pm, I hope they refund us
                                  BE ALERT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!'s [Complaint's author] reply, Oct 12, 2021
                                  Send me your details in [email protected] lets have a FIR on Flipkart and consumer form
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