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Flipkart Complaints & Reviews

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Updated: Dec 15, 2025
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K
Khan Zubair Ahmed
Oct 3, 2021
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Address: Sneha Sadan Chawl Krishna Nagar, Sakinaka Mumbai

I ordered product worth Rs 1199. On Delivery Day I pay online with my credit card and the delivery person call me to pick my order, but at that time he told that i have to pay the order I told him that i had payed my order payment online through credit card. But he didn't get it and i pay again with my debit card and i received it. But where's my first payment refund I didn't received it.
Flipkart customer support has been notified about the posted complaint.
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    Today, I ordered Iphone 12 (black 128 gb) my order was placed and order Id was also generated but I didn't receive any confirmation message or mail.But it's showing in my order option that order has been placed and delivery date is also given, but I want a confirmation message or mail so that I can know whether my order is confirmed or not
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    nisar0123
    Oct 3, 2021
    Resolved
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    Resolved

    Address: Delhi
    Website: flipkart.com

    I am using from about 2 years and i am also a Plus member.I have ordered so many products from expensive ones to lower price range products.But was happy with them.
    But on 20th September I ordered Boat Airdopes 131 Bluetooth headset And i got it on 21st September. When I opened the package, I found the box of Boat Airdopes 131 but the problem was that the seal of that box was broken and there was another product inside ( Bluetooth headset of a brand 'call mate' which I never heard of).
    After, that i quickly placed a replacement request and explain my issue and attached a picture of what i got.
    The replacement got accepted and a delivery executive came on 23rd Sept to replace my product but he refused to pickup saying that he want boat airdopes 131 then and only he will pick up my product and he will have to pay the amount of the boat 131 Bluetooth headset if he will pick up my product (which i have received of a brand call mate).
    I tried to explain him that i have raised the replacement request because I myself have not got the original product and that's why you have came for replacement.
    How can you ask a person for the thing he himself hasn't got.
    But he still didn't understand and said me to call Flipkart customer care so, I called the coustomer care and informed them about the situation and they said that's the delivery executive has done wrong with you and he will be asked why he has refused to pickup. They said that the request that you have raised is correct and it describes your issue correct.
    Then they placed another replacement request and on 26th September another delivery exicutive came to replace my product and the same thing happened he also refused to pickup my product saying that he has got order from Flipkart to pickup boat airdopes 131 and then and only replace the product. I also explain him same thing that i myself has been scammed and has got a another product inside the box of original product which is boat airdopes 131.
    The i called customer care another time and they said the same thing and told me to wait until 30th September to get my case resolved. But i asked them that the replacement policy of the product is until 28th September then how will i get my products replaced but they said that your have already raised the request will the time period but Flipkart was not able to replace your product so, it's not your problem Flipkart will replace your product even after the replacement policy period.
    and they said they cancelling the older replacement request and told me to raise the request after 48 hours. On 30th September i opened my Flipkart order to place replacement request but there's wasn't any option for that and it said that your replacement policy period has been ended. Then i called Flipkart and they said they are raising the request to extend my replacement policy period but even after 4 days of that there's still no option to place replacement one more time and my issue is still not resolved.
    I have trusted Flipkart so much that i used to order so many products from Flipkart but this experience is breaking my trust.
    Please resolve my issue asap.
    +1 photos
    Feb 7, 2022
    Complaint marked as Resolved 
    I got my refund.
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Oct 05, 2021
    Flipkart Customer Care's response
    We will revert on it.
    Oct 05, 2021
    Updated by nisar0123
    Thanks!
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      S
      Shahzan Asghar
      Oct 3, 2021
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      I order iphone 12 mini order I'd OD[protected] at rs 35055 during sell. But my order is cancelled by seller. Now the iphone 12 mini is 38999, if I order now it will get in 37499.

      Due this activity by seller, I lost 2500 rs. I faced two three times this type where seller cancelled the order. I didn't face this type problem in Amazon.

      Please solve this issue as soon as possible.
      +1 photos
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Oct 05, 2021
      Flipkart Customer Care's response
      We will revert on it.
      Oct 06, 2021
      Updated by Shahzan Asghar
      I place iphone 12 mini order I'd OD[protected] but after placing the order it was cancelled by seller. Then I place new order of same product I paid 2500 rs extra. Why should I pay if it not my fault. If there is fault in product listing why you not amendment before the sale of Flipkart plus member. I got replied from your is an unforeseen error that has now been fixed. I didn't faced this type of inconvenience on Amazon. Worst Flipkart.
      It's ok, I will see you in the consumer court.
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        V
        v v rajesh Nadimpalli
        Oct 3, 2021
        Resolved
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        Resolved

        Hi,

        While exchanging my old, it is not recognise my mobile EMI number. Could you please help.
        Model - Motorola Moto9
        +1 photos
        Nov 9, 2021
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Oct 05, 2021
        Flipkart Customer Care's response
        Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
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          N
          niralaaprakash
          Oct 3, 2021
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          I ordered iphone 12 in discount in big billion day on 2 oct 2021. After reaching its nearest hub it got cancelled by seller of flipkart without any reason. Now price is high and customer care is cutting the call again and again.
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Oct 05, 2021
          Flipkart Customer Care's response
          Hi,
          Order ID: OD[protected]
          We are sorry to let you know that your order for the product '
          APPLE iPhone 12 (Green, 128 GB)' has been canceled by the seller due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 02 Oct 21 and it should be reflecting in your account by now.
          Payment reference number: 6331984424386681405038
          Your kind understanding is appreciated.
          Oct 05, 2021
          Updated by niralaaprakash
          I have placed the new order and I paid 3k more than the previous price. If the seller cancelled my product then you should manage the difference in price. I need a gift card for it.
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            B
            Brizzaa
            Oct 3, 2021
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            My Infinix Note 10 IMEI number is invalid while exchanging..
            This mobile I purchase from Flipkart itself. Please help me
            Flipkart customer support has been notified about the posted complaint.
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              Roshan_K_A
              Oct 3, 2021
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              I have ordered iphone 12 in the big billion day sale on 2nd Oct 2021. Order was confirmed and shipped also. But after 24 hours i got a message that my order is cancelled .

              Flipkart is doing fraud in the name of BBD. They are just showing that they are selling at the lowest price in BBD but after that they cancel the order. I just want to register a forgery case against them.
              My order id:- OD[protected]

              I also raised incident.
              Incident id- IN[protected], IN[protected].
              Flipkart customer support has been notified about the posted complaint.
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                Nirjan Pakhira
                Oct 3, 2021
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                Website: www.flipkart.com

                Whenever I want to change mobile number ... it says "identifier already in use" ...

                lots and lots of chats with the customer care guys.. But they keep giving me days after days..

                clearly flipkart is on the edge of subconciously loosing customers...
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Oct 05, 2021
                Flipkart Customer Care's response
                Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
                Oct 08, 2021
                Updated by Nirjan Pakhira
                the registered email is [protected]@gmail.com
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                  Abhishekbachchansingh
                  from Azamgarh, Uttar Pradesh
                  Oct 3, 2021
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                  I have a Flipkart account with mobile number-[protected] and e-mail addresse- [protected]@gmail.com. Recently I became member of Flipkart pay later account. And now, I want to delete my Flipkart pay later account. I'm tried to contact Flipkart and IDFC First bank regarding my problem but no solution. I just want to delete my Flipkart pay later account as soon as possible. Please do consider my request. Thank you.
                  Flipkart customer support has been notified about the posted complaint.
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                    S
                    Soumyaa9
                    Oct 2, 2021
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                    Website: Flipkart

                    I have been trying to reschedule this flight for almost 1 month now. My sister and my friend both have called and contacted Flipkart as well. We are not receiving any responses. This is a very urgent matter. We tried to reschedule the flight early this year for my father's death and that was not possible and it took over 1 day to be able to book another flight to go to India and I reached 3 days after my father passed away.

                    My sister is getting married in February 2022, I need to reschedule this flight anyhow please. We cannot lose money on this flight especially when we have tried to reschedule it a multiple times.

                    Flipkart is only giving excuses and not helping. They said they will send an update on 30th September and I sent them an email on 30th September, they said they will get back within 24-48 hours and didn't reply at all.

                    I'm very helpless and on the verge on depression and Flipkart is so ruthless and not helping at all!!
                    +2 photos
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 05, 2021
                    Flipkart Customer Care's response
                    Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
                    Oct 17, 2021
                    Updated by Soumyaa9
                    Flight rescheduling for booking ID- FF[protected] [Incident: IN[protected]]
                    Flight rescheduling for booking ID- FF[protected] [Incident: IN[protected]]
                    It's been 3 months, I did not receive my rescheduled flight tickets.
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                      Archie 25
                      Oct 2, 2021
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                      I called Flipkart for finding the amount that I will get as a refund from the ticket if I cancel it, Flipkart on the other hand simply cancelled my ticket without informing me. Ticket prices are going high and they didn't even give me my money back. I need help with this issue.
                      Flipkart customer support has been notified about the posted complaint.
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                        A
                        Amitxyz93
                        Oct 2, 2021
                        Resolved
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                        Resolved

                        Website: Filpkart

                        Hi Sir/Mam
                        I have ordered a CROCS Men Grey Clogs from https://t.co/jEtVruEtfT worth Rs. of 2271 on 21 st of August 2021. Because of quality issue I didn't like the product and cancelled it. The delivery boy has came to my doorstep and has taken back my CROCS Men Grey Clogs next day. On 24th of August 2021, I got a message from https://t.co/jEtVruEtfT saying that "Your refund has been initiated and it will be credited to my bank account in next 7 to 10 business days"

                        I waited till 3rd of September but didn't get the message for money refund from my bank account. I called https://t.co/jEtVruEtfT and the way they responded was shocking for me. They said they had done the refund to you bank. Kindly contact to your Customer Care of your issued bank. https://t.co/jEtVruEtfT is not going to loot your money. But actually they did. I called to SBI Customer Care and they said they have not received any refund from Merchant https://t.co/jEtVruEtfT. They said me to ask the UTR number from https://t.co/jEtVruEtfT, so that they can check in their system.
                        Again I called to https://t.co/jEtVruEtfT and asked for the UTR Number. On that they said that they are not having any UTR number since Instead of that they had given me one Reference No and told me to give that number to my bank so that they can check. They send me one mail as well in that they have mentioned about the Reference number and the refund which had never ever happened.
                        I again called to SBI BANk Customer Care and told that Reference No. which I got from https://t.co/jEtVruEtfT but SBI BANK guys were unable to see any details using that number since their system accept only 16-digits UTR number to fetch any kind of information regarding refund. But https://t.co/jEtVruEtfT didn't give me any UTR Number. After that SBI BANK guys told me to forward the mail which I had received from https://t.co/jEtVruEtfT and told me to wait for 24hrs.
                        forwarded that mail to SBI BANK CC and received a mail from them stating that SBI BANK has not received any refund from the merchant https://t.co/jEtVruEtfT. They said me to contact to https://t.co/jEtVruEtfT.
                        I again called them and this time they were not even bother to resolve my issue. Instead of that every time they are saying that Refund has been done from https://t.co/jEtVruEtfT. Your bank is lying your money, Kindly contact to your bank. When I say raise a ticket regaring my issue to your higher management, They do that but next moment I get the same mail in which they mention the same thing "Your refund has been initiated and it will be credited to my bank account in next 7 to 10 business days". Flipkart is not even interested to refund my money. I am pretty sure the problem is from https://t.co/jEtVruEtfT end.
                        Sir, I am going to attach the relevant document. Kindly have a look and try to resolve my issue. I will be very thankful to you. Below are few more detials
                        +6 photos
                        Oct 2, 2021
                        Complaint marked as Resolved 
                        Hi Sir/Mam I have ordered a CROCS Men Grey Clogs from https://t.co/jEtVruEtfT worth Rs. of 2271 on 21 st of August 2021. Because of quality issue I didn't like the product and cancelled it. The delivery boy has came to my doorstep and has taken back my CROCS Men Grey Clogs next day. On 24th of August 2021, I got a message from https://t.co/jEtVruEtfT saying that "Your refund has been initiated and it will be credited to my bank account in next 7 to 10 business days" I waited till 3rd of September but didn't get the message for money refund from my bank account. I called https://t.co/jEtVruEtfT and the way they responded was shocking for me. They said they had done the refund to you bank. Kindly contact to your Customer Care of your issued bank. https://t.co/jEtVruEtfT is not going to loot your money. But actually they did. I called to SBI Customer Care and they said they have not received any refund from Merchant https://t.co/jEtVruEtfT. They said me to ask the UTR number from https://t.co/jEtVruEtfT, so that they can check in their system. Again I called to https://t.co/jEtVruEtfT and asked for the UTR Number. On that they said that they are not having any UTR number since Instead of that they had given me one Reference No and told me to give that number to my bank so that they can check. They send me one mail as well in that they have mentioned about the Reference number and the refund which had never ever happened. I again called to SBI BANk Customer Care and told that Reference No. which I got from https://t.co/jEtVruEtfT but SBI BANK  guys were unable to see any details using that number since their system accept only 16-digits UTR number to fetch any kind of information regarding refund. But https://t.co/jEtVruEtfT didn't give me any UTR Number. After that SBI BANK guys told me to forward the mail which I had received from https://t.co/jEtVruEtfT and told me to wait for 24hrs. forwarded that mail to SBI BANK CC and received a mail from them stating that SBI BANK has not received any refund from the merchant https://t.co/jEtVruEtfT. They said me to contact to https://t.co/jEtVruEtfT. I again called them and this time they were not even bother to resolve my issue. Instead of that every time they are saying that Refund has been done from https://t.co/jEtVruEtfT. Your bank is lying your money, Kindly contact to your bank. When I say raise a ticket regaring my issue to your higher management, They do that but next moment I get the same mail in which they mention the same thing "Your refund has been initiated and it will be credited to my bank account in next 7 to 10 business days". Flipkart is not even interested to refund my money. I am pretty sure the problem is from https://t.co/jEtVruEtfT end. Sir, I am going to attach the relevant document. Kindly have a look and try to resolve my issue. I will be very thankful to you. Below are few more detials
                        Flipkart customer support has been notified about the posted complaint.
                        Oct 03, 2021
                        Updated by Amitxyz93
                        This is to inform you that don't shop any product from Flipkart because i am very surprised to know Flipkart refund policy Flipkart generate Refund Reference number for customer but doesn't refund amount in my bank and customer care also didn't ready to listen anything from me. I am facing this problem since 24Aug-2021.

                        I have visited my bank to know about refund but bank denied for it.

                        In my experience, I have never faced such type of problems from any e-commerce company.That's why I am suggesting to all of you.

                        Amount to be refunded - 2271/-
                        My name is Amit kumar
                        Order No - OD[protected],
                        Oct 04, 2021
                        Updated by Amitxyz93
                        flipkart says that refund is completed but money is not credited my bank statement...
                        Verified Support
                        Oct 05, 2021
                        Flipkart Customer Care's response
                        We will revert on it.
                        Oct 06, 2021
                        Updated by Amitxyz93
                        flipkart says that refund is completed but money is not credited my bank statement.
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                          Raycan R3
                          from Mumbai, Maharashtra
                          Oct 2, 2021
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                          While trying to exchange my smartphone in flipkart, the IMEI and my device is not matching. The model and IMEI matches on other platforms like amazon. The issue is only with flipkart
                          Flipkart customer support has been notified about the posted complaint.
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                            Gkdham
                            Oct 2, 2021
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                            Address: Banglore
                            Website: Flipkart.com

                            Dear Sir,
                            I had Post my Complaint Earlier of Complaint Id
                            Flipkart Complaint Status Update [ID: 3003803]

                            Specially I Request you Please Take strictly
                            Because After you have Notified

                            Flipkart Has not Revert me any Emails ..
                            I Assure you Flipkart has ignored your email Also

                            Please help me and Recover My Refund From Flipkart as soon As possible .

                            Due to like Such delay,
                            I am waiting to last 6months..
                            Flipkart customer support has been notified about the posted complaint.
                            Please get Resolve Fast
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                              Swagata Naskar
                              Oct 2, 2021
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                              Address: Dakshin Barasat, P.O= Dakshin Barasat,Vill-Mastikari(Pathak para)

                              I Ordered one Boat speaker today. But from my account 2 times, the money was debited.
                              The money amount is 1199 Rs.+ 1199 Rs

                              Transaction ID_1 :[protected]
                              Transactions ID_2:[protected]

                              Refund Amount Asap.

                              Registered mobile number [protected]
                              Flipkart customer support has been notified about the posted complaint.
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                                Santosh Lakhade
                                from Hingoli, Maharashtra
                                Oct 2, 2021
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                                Address: Hingoli Maharashtra

                                Name:- Lakhade Santosh Limbaji
                                Mobile:- [protected]

                                Please Flipcart, Deactivate my Flipcart Pay Later Account
                                I am not use Flipcart Pay Later Account so plz Deactivated this account
                                Flipkart customer support has been notified about the posted complaint.
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                                  chilukuri sai manoj4333
                                  Oct 2, 2021
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                                  Egv token call failed

                                  Today i purchased aaa gift card but when redeeming it is showing that egv token call failed...
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                                  MohammadAli_Kadiwal
                                  Oct 2, 2021
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                                  Flipkart blocked my account saying that i am cancelled so many products. Without inquiry, how can they block my account. Please take necessary action on them. How can they insult me. i have already purchase so many things and some of amount are big.

                                  Thank You
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                                    saikiran787
                                    from Rajahmundry, Andhra Pradesh
                                    Oct 2, 2021
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                                    Address: rajahmundry
                                    Website: www.flipkart.in

                                    Please activate my flipkart account [protected] is this my account is inactive please activate this thank you
                                    Flipkart customer support has been notified about the posted complaint.
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