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Updated: May 15, 2026
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V
vivekjainpu
Oct 8, 2021
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Date of Incident: 07/10/2021

on that day in morning nearly 10:30 AM ordering a Product from Flipkart which was cost 52999 Rupees At the First AT the time of transaction due to delay of OTP Session Was Expired And Payment got Cancelled Also the Order. After Few Minutes I tried Again to order Then The payment also done also the order from flipkart. After tht i got to SMS from Bank Related TWo Transaction Got Debited Form my Account Amount 52999 Two Times.
Transaction Detail
07 Oct 2021
INB/[protected]/FLIPKART PAYMENTS(PAYU)/ 52999.00

07 Oct 2021
NB/[protected]/TECHPROCESS SOLUTIONS LTD/ 52999.00
Flipkart customer support has been notified about the posted complaint.
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    NisH16
    from Pune, Maharashtra
    Oct 8, 2021
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    Website: Flipkart.com

    I have ordered an iphone from flipkart on oct 3, 2021. Due to delivery issues in my location i have to cancel it on oct 5, 2021. Flipkart claim to credit the amount to my bank account by oct 7, 2021 but till now nothing have been there in my account.
    When i call the flipkart, they say amount have been refunded by us you have to check with your bank with ____ refund reference number, we cannot do anything in this.
    When i contact to my bank, they say we as a bank donot have any info about ____ refund reference number, contact your app(i.e, flipkart) as they are the one who is responsible.

    Now I'm literally feeling like a basketball getting passes from flipkart to bank and then bank to flipkart.

    I would be grateful, if anyone could help me
    Flipkart customer support has been notified about the posted complaint.
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      T
      tushars20
      from Alwar, Rajasthan
      Oct 8, 2021
      Resolved
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      Resolved

      I have ordered an iPhone 12 From Flipkart on the 3rd of October. & the promised delivery date was 6th Oct. But they revised the delivery date to 10th Oct.
      Now as of today the order has not been shipped yet, I don't think it will be delivered before 10th Oct.
      I have reached many times to Customer Support But no one is giving any update about shipment.
      Nov 9, 2021
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Oct 09, 2021
      Flipkart Customer Care's response       We will revert on it.
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        P
        Praveen122
        from Kakinada, Andhra Pradesh
        Oct 8, 2021
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        I had placed smart watch with order ID OD[protected] from HYDTEL RETAIL SALES on 5th october 2021 and given assured delivery on october 8th 2021 but till now the product has not been shipped by the seller . And when I reached flipkart customer care to my amazement they too do not have answer to this situation.This is why people are afraid to trust even big ecommerce sites like yours also.
        Please kindly resolve my issue asap
        This is a gift to a special person flipkart and you've just ruined both time and money
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Oct 09, 2021
        Flipkart Customer Care's response         We will revert on it.
        Oct 10, 2021
        Updated by Praveen122         Still there is no result..no reply from flipkart or anybody.my order is still not yet shipped
        The worst ecommerce company, amazon is far better than you
        View replies
        Hey!
        So did you finally got the product or not?
        Reply
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          N
          Nishant Saluja
          Oct 8, 2021
          Resolved
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          Resolved

          Hi, I have ordered an Apple Airpods with order no OD[protected].
          Had ordered the same on the 4th of October but the customer care advised me to cancel it and reorder due to delivery issues.
          Ordered it again on the 5th with a delivery date of the 6th, and today on the 8th the order has not yet even shipped. The customer care just says that we have taken a complaint but have no further update.
          We are not even getting an update as to when will the products be delivered.

          Today since morning all the numbers, the customer care, the greviece office number etc are bared from incoming calls
          Oct 10, 2021
          Complaint marked as Resolved 
          Product delivered today
          Flipkart customer support has been notified about the posted complaint.
          Oct 08, 2021
          Updated by Nishant Saluja           I dont even have a delivery date as of now

          Verified Support
          Oct 09, 2021
          Flipkart Customer Care's response           We will revert on it.
          Verified Support
          Oct 12, 2021
          Flipkart Customer Care's response           We will revert on it.
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            A
            ARUN KUMAR SAHl
            Oct 8, 2021
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            Address: Flipkart is an Indian e-commerce company, headquartered in Bangalore, Karnataka, India, and incorporated in Singapore as a private limited company
            Website: Flipkart is an Indian e-commerce company, headquartered in Bangalore, Karnataka, India, and incorporated in Singapore as a private limited company

            I am losing my voice when I talk to my head phone
            Flipkart customer support has been notified about the posted complaint.
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              K
              K T Rishad
              Oct 8, 2021
              Resolved
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              Resolved

              Address: Kolothum thodika(HO),Chathalloor (po), chathalloor west

              Iam purchased realme s in this bbd sale(04/10/21), But the product battery draining issue is very high...6 hr using the battery remaining 48%.

              Iam try to return the product..but flipkart said to go to service center...

              Now iam realme service center in manjeri, they said call to customer care..

              Pls help urjent
              Nov 9, 2021
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Oct 09, 2021
              Flipkart Customer Care's response               We will revert on it.
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                B
                Balamuralim87
                Oct 8, 2021
                Resolved
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                Resolved

                I have ordered realme gt master edition it's 8 gb and 128 gb on 3rd Oct 2021 and initial delivery on 5th Oct 2021, I got a message from Flipkart - unable to deliver due to logistical constraints and reset date on 8th Oct 2021, but still on 8th Oct 2021 the order not yet picked up for courier. It has not shipped yet plz resolve the issue

                order id: OD[protected]
                order date: 3 Oct 2021
                product: realme gt master edition
                status: Item waiting to be picked up by courier partner.
                1st delivery : 5th Oct 2021
                2nd delivery: 8th Oct 2021

                current status: Item waiting to be picked up by courier partner.
                Nov 9, 2021
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Oct 09, 2021
                Flipkart Customer Care's response                 We will revert on it.
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                  S
                  SunnyKumar11
                  Oct 8, 2021
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                  Hi, My order number OD[protected] has 3 different items ( 2 suffola oats, 2 dettol handwash refill, 1 dabur chaiwanprash) but only oats and dettol handwash was delivered. Now when I see my order summary in Flipkart it shows that dabur chaiwanprash was also delivered which is wrong. I never received dabur chaiwanprash. Please loacte the item as soon as possible and deliver it. I already called complaint centre to register a complaint but did not receive any messag or mail communication yet.
                  Flipkart customer support has been notified about the posted complaint.
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                    S
                    Swapnil @ Patel
                    from AHMEDABAD, Gujarat
                    Oct 8, 2021
                    Resolved
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                    Resolved

                    Address: Ashirwad Grain Center, Shop No 4, Rosewood Estate Near Prernatirth Derasar Jodhpur Satellite Ahmedabad

                    By Flipkart denied my buyback Garenty Value and denied the pick up the exchange phone.
                    Nov 9, 2021
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Oct 08, 2021
                    Updated by Swapnil @ Patel                     Who is responsible for my Buyback Garenty Value
                    Verified Support
                    Oct 09, 2021
                    Flipkart Customer Care's response                     We will revert on it.
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                      P
                      Pallav Sonowal
                      Oct 8, 2021
                      Resolved
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                      Resolved

                      I ordered an item on flipkart on 2nd of October .But the product is not yet shipped
                      It was to be delivered on 07th of October. no updates from Flipkart. I tried calling the customer care they told they are trying to resolve it but no update till now. Being a plus member i did it prepaid but no responsibility from the flipkart as well from the seller
                      Oct 8, 2021
                      Complaint marked as Resolved 
                      Resolved now update received
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 09, 2021
                      Flipkart Customer Care's response                       We will revert on it.
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                        P
                        Pallav Sonowal
                        Oct 8, 2021
                        Resolved
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                        Resolved

                        I ordered a item a flipkart on 2nd of October but the product is not yet shipped till date 8th of October. Being a plus member i did a prepaid order but not yet shipped. It was to be delivered on 7th of October but no updates till now. I called customer care they told they are trying to resolve till date no any update. Flipkart take a look into the matter for this worse experience
                        Oct 8, 2021
                        Complaint marked as Resolved 
                        Resolved
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 09, 2021
                        Flipkart Customer Care's response                         We will revert on it.
                        Verified Support
                        Oct 09, 2021
                        Flipkart Customer Care's response                         Hi,
                        Order ID: OD[protected]
                        Thanks for writing in. We are sorry for the trouble you had to go through. However, we're writing to let you know that the courier service provider has confirmed that the shipment of "boAt Stone 1000 14 W Portable Bluetooth Speaker'' was delivered to you on "08 Oct 21''.Have a nice day!
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                          S
                          Sahil54321
                          Oct 8, 2021
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                          Money deducted from my paytm wallet but order was not placed. first they said wait for 24 hrs, now they are saying wait for 8 more days
                          Please try to resolve the issue as soon as possible
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 09, 2021
                          Flipkart Customer Care's response                           We will revert on it.
                          Oct 17, 2021
                          Updated by Sahil54321                           It has been 8 days since my complaint, still not getting my money back
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                            D
                            DemonCyborg
                            from Aurangabad, Maharashtra
                            Oct 8, 2021
                            Resolved
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                            Resolved

                            I ordered a laptop from Flipkart on mon 4 Oct 2021.
                            It is prepaid order.
                            It might be delivered on 7 Oct 2021 but they changed the date to 11 Oct 2021. The product not even shipped yet.
                            Please deliver my order as soon as possible.
                            Oct 11, 2021
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 09, 2021
                            Flipkart Customer Care's response                             We will revert on it.
                            Verified Support
                            Oct 12, 2021
                            Flipkart Customer Care's response                             We will revert on it
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                              M
                              Matam rajesh
                              from Adoni, Andhra Pradesh
                              Oct 8, 2021
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                              I have place an order on 2 October with order no OD[protected] which was supposed to be delivered on 5 October but it was not delivered. Then rescheduled delivery to 9 October but till 8 October the product has not been shipped
                              Flipkart customer support has been notified about the posted complaint.
                              Oct 08, 2021
                              Updated by Matam rajesh                               This is my prepaid order
                              Please help me with it
                              Verified Support
                              Oct 09, 2021
                              Flipkart Customer Care's response                               We will revert on it.
                              Oct 10, 2021
                              Updated by Matam rajesh                               Till now 10 October I didn’t get any update @flipkart customer care
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                                A
                                ArvindReddy147
                                from Hyderabad, Andhra Pradesh
                                Oct 8, 2021
                                Resolved
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                                Resolved

                                Address: 18-3-463/1/13,alibad,rajanna bowli,old city,hyderabad, Near Reddy jana sangam fu
                                Website: Flipkark.com

                                I have ordered TWS earphones from Flipkart on 5th Oct, 2021, order was supposed to be delivered on 8th Oct, 2021. But the order is not yet shipped even on 8th Oct, 2021. I tried reaching customer care but they kept telling that they were escalating the issue but there was no response from them. I ordered those earphones as a parting gift to my brother who supposed to leave to abroad on 8th Oct, 2021. If only they would have mentioned earlier that order was going to be delayed earlier. I would have cancelled and ordered for another website. I despise Flipkart.
                                Nov 9, 2021
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 09, 2021
                                Flipkart Customer Care's response                                 We will revert on it.
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                                  Udit1998
                                  from SURAT, Gujarat
                                  Oct 8, 2021
                                  Resolved
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                                  Resolved

                                  Address: Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru,

                                  I have ordered the product Realme neo buds 2 in flipkart sale on 2nd October and delivery expected date is given 6th October. Now, on 6th October they given me new delivery expected date is 11th October. The problem is that, product is still not shipped and my order is getting delayed and delayed without any prior information. I have raised many complaints and calls but doesn't get any proper response. My product is still not shipped and how can they deliver me the product on 11th October. I want my product ASAP. PLEASE HELP ME ON THIS.

                                  Order id is: OD[protected]
                                  Nov 9, 2021
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 09, 2021
                                  Flipkart Customer Care's response                                   We will revert on it.
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                                    ngu1992
                                    from DELHI, Delhi
                                    Oct 8, 2021
                                    Resolved
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                                    Resolved

                                    I have order samsung galaxy F62 on 3rd october 2021. My order id is OD[protected]. Delivery was Scheduled for Today 7th October 2021, but i think flipkart and their delivering agent making fool to its customers. Delivery boy refused to take exchange product as according to him their is small/minor dent on the phone.

                                    First of all there is no dent on phone and in good condition.
                                    Second, you or your delivery agent want that customer will first buy brand new phone from shop and then give them to you for exchange.
                                    For minor dent he asking 2500/-, i asked him to show exact value of my phone but he refused. Then i checked flipkart site they are showing for dent only 700/- would cost you extra, but that person refused to it and forcefully cancelled my order.

                                    Is that how Flipkart and their unexperienced delivery boy treated their customers.
                                    Now i am thinking of lodging complaint in consumer court.
                                    Nov 9, 2021
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 09, 2021
                                    Flipkart Customer Care's response                                     We will revert on it.
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                                      ocean breez
                                      Oct 8, 2021
                                      Resolved
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                                      Resolved

                                      I have been purchasing from flipkart at pincode 741138 for almost 3-4 years now with no issue at all. Suddenly almost every product from almost all the sellers went to Not Deliverable status / Currently out of stock for 741138 from 7th October. But when I check the same product for a another person's account and another pincode which nearest hub is same as my, it's showing available. HOW SUDDENLY ALMOST ALL THE PRODUCTS went to Not Deliverable status for the my pincode. This is true for same product for multiple sellers. Both these pincodes are in the centre of town. This doesn't even make sense. My order ID: OD[protected] . I order 6 product on 3rd October but only one is shipped and others still not shipped. please help me on my orders and availability of products. There are some problems definitely. Please check that and resolve it.
                                      Oct 9, 2021
                                      Complaint marked as Resolved 
                                      The orders has been shipped and "not deliverable" status problem is also solved. They didn't call me yet. If further any issue happens then I will look for your help. Thank you for your help.
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 09, 2021
                                      Flipkart Customer Care's response                                       We will revert on it.
                                      View replies
                                      Only 2 product has been shipped out of 5 another 3 didn't shipped yet and other products which I mentioned and gave screenshot that the status is "not deliverable" for almost 80% product, is still showing the same "out of stock for 741138" or "not deliverable". It can happen with some seller but not with everyone, while other person's account shows it deliverable. I will look forward for your further help, thank you.
                                      Reply
                                      "Not deliverable" status problem is now solved but another 2 product out of 5 still not shipped.
                                      Reply
                                      Thank you for your help. Every product has been shipped.
                                      Reply
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                                        M
                                        mrigakshi777
                                        from Tezpur, Assam
                                        Oct 8, 2021
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                                        To the concerned authority
                                        Date- 8 oct-2021

                                        I placed an order of iPhone 12 (128gb, black) on 3-Oct-2021 and got an assured delivery date of 7-Oct-2021 as per the seller's convenience but unfortunately I didn't receive my order yesterday. After checking the order status, I found that my order is yet to be shipped. I was not expecting such ambiguity and irresponsibility from your end as Flipkart has always been one of the most trusted companies in India. Kindly update me with my order details as I've already done the entire payment and I don't want my money to go in vain. I want the order to be delivered urgently.

                                        Order ID- OD[protected]
                                        Flipkart customer support has been notified about the posted complaint.
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