Flipkart Complaints & Reviews

I ordered Realme Air2 Buds in flipkart and which was defective product. Now, when i asked Flipkart to get replacement and they are asking me to go to Realme service center and work with them. This is totally cheating customer by selling defective or 3 rd grade items by flipkart.

Flipkart blocked my account and the reason they gave was i was ordering items not for personal use in reality I was using shopsy app(by flipkart) which has whole motive to earn through ordering items for other people also there was around 1.1k rs in my wallet so please me help me I have ordered so many items through it for personal use where one complete TV protection plan is ongoing my registered mobile no. [protected]

I made an order of sneakers from flipkart of which I paid through my paytm wallet. Amount got deducted but order has not been confirmed and says we did not receive amount from bank. And when called customer executive they says no transaction found and just says they'll call back like what's the issue why can't you speak on the same call. Like really flipkart you fooling customers around .. don't know if I would get my wallet payment back.

I'm writing this with full of frustration and after receiving a pathetic service from your customer service team and backend team. I'm a flipkart plus customer and my account is active ever since flipkart is launched. I have purchased a Havells water geyser on 11-Sep and I have received a damaged product. I have raised return request for the same and I haven't received the return.

Whenever I called the customer care service they have told me there is some technical issue due to which current request cannot be processed and they cancelled the current return request and raised new return request. This happened 4 times, I'm repeating literally the same issue happened and they cancelled and created a new request 4 times. If your customer care executive are not sure about what to do why they are cancelling and creating a request again and again. I haven't even created or cancelled the request from my side. Whenever I call and talk with the customer care executive they come up with the answer saying they have escalated the issue to the backend team. .

And now my flipkart account is BLOCKED and asking me to reach customer service and the backend team is coming up with same response telling due to multiple return request your account has been blocked

And your pathetic service didn't stop here, I have been asked for a valid government proof in order to process my return request. I don't know what sake I should provide you my government ID proof to process my return request for your scrap and damaged product I received, yet I have replied on top of that mail with my aadhar card and today I have received a mail stating provided document is not sufficient hence cancelling the return request. Am I looking a like a fool to you guys? For getting a damaged product and to replace it I need to take this much effort and in the end you will block my account and cancel the replacement request too.

Is this the kind of service you provide? I have each and every conversation with you customer care service recorded and I can even take it legally and file a complaint for the pathetic service. I'm being very patient and you guys are seriously testing my patience.

I'm expecting the below resolution from you guys,

1. Why my flipkart account is blocked?
2. I'm fed up with your return service and I don't want your product anymore. Please take your scarp and damaged product back and return my money back.
3. You guys asked for a valid government ID proof and I have sent aadhar card which you guys have asked for, and for god's sake why the hell aadhar card is not a valid document and you don't have enough information? What else do you expect.

For my order Id OD[protected] was supposed to get refund by 5Oct, 2021.But till now did not get any refund. Not reflecting in my balance. Complained but of no use.

I had ordered iphone 12 128gb black during big billion day sales and payed online .
The delivery date showed 4th October but it didn't deliver on that day.
The expected delivery date was 7th of October but I still didn't have it .
The order didn't shipped yet .
The customer representative said that they don't have any information regarding this and the logistics department will contact you ...
I haven't heard anything yet from the logistics department .
I need my product so do something about it

Delivery updates are highly manipulated.

I was supposed to receive my expensive smartphone today which had other offers clubbed. Product shipped on time and reached my town today, said Xpressbees tracker.
All of a sudden my delivery is delayed by a week so that I'm unable to use linked offers. Highly fraudulent practices. BEWARE.
Unfortunately, I AM A PLUS MEMBER.

Order No: OD[protected]
Xpressbees AWB no: [protected]

I have made the payment on 24th of July and still haven't received any refund or product . I have complaint multiple time but but issue was not resolved I was made to believe that my payment will be done within a month but now they are refusing to pay me back I have attached all payment proof with transaction id and chat with flipkart customer services.

I ordered Realme airbuds 2 on flipkart at 8.28PM On 7-oct-2021, Amount of rs2549 deducted from my paytm wallet, rs 100 cashback received in my wallet via flipkart but order not showing anywhere on app also no mail received for order placed

I ordered a 7kg Onida fully automatic washing machine in flipkart through my registered mobile number. I received product on 03/10/2021 with a damaged condition and also attached image for your reference. Raised replacement requested and got rejected 2 times. Now my registered flipkart account got blocked and no access to my registered mail. Sent mail to flipkart customer service no response received

My account with login id [protected] has been blocked. Please unblock my account

OD[protected] I ordered this on 3rd oct and the product i received today is completely different thing. It's such a shame that even after so many commitments you and your vendors are just sending anything garbage, please have a look on my issue and resolve it as soon as possible.

I have not even opened the packaging of the product and want to return the product, The flipkart is not allowing me to do so

I places an order on 2 Oct and the expected shipping date was 4th sep. But my product has not shipped yet. Please let me know the exact date. Support team is not Supported at all.

Dear Sir/mam,

I'm Maneesh Kumar Singh from Lucknow I. Want to tell that I'm purchase Infinix Note 10 through flipkart.
According to flipkart today's delivered but I don't know why my product is not deliver my phone. I'm feeling very bad experience regarding flipkart.
I want to say that please provide my cell phone today because it's very urgent for me.
My humble request to you

Regards
Maneesh Kumar Singh
[protected], [protected]

Hello,

Why my order status is not changing?

When I ordered the product (3rd Oct) its says your product will be delivered by Monday(4th Oct, Monday) but still, my order is stuck and has not shipped yet.

Please get back to me on this issue and looking for compensation on your side due to delayed even I have paid full money for the same.

I was not expected from Flipkart and the order is worth 54k almost.

Looking for your reply on same.

Hello,

Why my order status is not changing.

When I ordered the product (3rd Oct) its says your product will be delivered by tomorrow (4-10, Monday) but still, my order is stuck and has not shipped yet.

Please get back to me on this issue and looking for compensation on your side due to delayed even I have paid full money for the same.

I was not expected from Flipkart and the order is worth of 54k almost.

Looking for your reply on same.

I am stunned at the activities by you Flipkart. During booking of mobile samsung galaxy f62 with exchange Infinix hot 8 was priced Rs. 12, 299/- vide order I'd OD[protected]. But during delivery, courier men wanted to charge full amount Rs. 18999/- . He refused to exchange my mobile by saying no provision of exchange. Hence next day Flipkart auto cancelled my order. Further customer care executive ordered me to push re-order the same. But now on my location, it shows either not deliverable or out of stock and even the price of exchangeable mobile is showing less amount than earlier price.
My request is please do dispensation of delivery the same on my location with earlier priced of exchangeable mobile.

I ordered a phone (poco x3 pro) on 30th September 2021 but the payment failed. So I requested a refund and got a message saying that the refund will be credited by 6th October 2021 to my bank account. But ti never got the refund. I contacted customer care of flipkart and they said that the refund was already completed from seller side. I contacted my bank and they told that they never received a refund from merchant flipkart. Then flipkart gave me a reference number for the transaction and that was totally useless. Till now I haven't received a refund which was a n amount of 16, 999.

I ordered a product on 4 Oct 2021 and delivery date is 7 Oct 2021.
Product has to be shipped on 5 Oct 2021.
But product not shipped nor delivered.
It is prepaid order.
Now I don't know what to do.
If I cancel the order then how many times it will take for refund.
Onwards I never order a prepaid product from Flipkart.

I have ordered two saree from Flipkart but I have received only one saree. My order ID is OD[protected]. I have paid the money for two saree but received only one saree. I am very much disappointed with the service of Flipkart.