Flipkart Complaints & Reviews

On 3rd of October I hv purchased 3 products, and paid through UPI. flipkart did not confirm the order and now says no money is being credited to theoir account. But I have checked with my back chargeback sheet and it completely shows that money is being deposited to flipkart account. But flipkart is simply denying and not even checking with seller after several times I have attached the transaction details and id.
Only harrasing the customers.

Hello,

I have ordered Lenovo ThinkPad E15 laptop from Flipkart on 16th Sep 2021 then found that the product is not the one mentioned in the Flipkart app. So I have raised the return on Sep 23, 2021. The Product should have been picked by 27th Sep 2021 but without my knowledge, the customer care guy from Flipkart canceled my return and created a new one on the same day.

As per the new return, the product should have been picked by 6th Oct 2021. Despite following up with the customer care guys from Flipkart (spoke with the customer care team more than 100 times explaining the issues with the return again and again with different people each time), the product is still not picked up.

Can someone please help me with the pickup and the refund of my original amount of Rs 96689.0/- back to my account. I am a Flipkart Plus customer and using Flipkart since 2013. I never faced this kind of worst experience ever in my life.

Please do the needful at the earliest.

Order Id: OD[protected]
Refund Id:[protected]

Regards,
Venkatesan

I ordered a mobile device on 4 th October, 2021.
This is my prepaid Order.
Expected delivery date is 7 October 2021.
But my order is not yet Shipped.
Today is 6 th October.
Please help me.🙏

Hello,
My name is Anjali Jaybhaye, i have booked a mobile on 2nd of this month and the promised delivery date was 5th of Oct i.e. Yesterday. when i checked for the status, delivery date got changed to 12th Oct. Immediately i have called customer care for help. they have called me back and when i asked him for the reason, he told me that the date is changed. She is not able to answer my question. if the date is changed then why did you promise to deliver by 5th Oct?
One more interesting thing about the FLIPKART, the mobile phone dispatched from Bhiwandi and it Arrived to Pune And i stay in Pune. Now From Pune to pune you guys are taking 7 days to deliver ( 5th to 12th ). IS THIS THE WAY YOU SERVE YOUR CUSTOMERS. DONT PROMISE IF YOU DONT FULFILL THEM.

Ordered moto g60 on 3rdOct2021 around 1AM and the promised delivery date was 6Oct2021.

Shipment date was 4thOct2021 which was yesterday and it has not been shipped till now. i.e 5Oct2021 9PM.

Nothing has been updated on this and when i contacted customer care the poor guy told me to wait till 9thOct2021 for resolution.

Promised delivery date was 6Oct2021 and resolution date. (i.e not a promised date) is 9thOct2021.

Screenshot clearly shows there is some issue with flipkart and its time to move back to shops for any purchases.

I ordered the product on Flipkart on 02/Oct/2021 during big billion day sale and as per order details product was delivered to home delivery on 04/Oct/2021. product was delivered on that day and i will receive the message from Ekart -- Undelivered: IFB 8 kg 5 Star 3D Was... with tracking ID FMPP[protected] from flipkart.com could not be delivered today. We will deliver tomorrow.

on 04/Oct/2021 I called the delivery agent to deliver my product to the home he rejected and My Pincode (508218) was eligible for delivery at the time of order i used the same Pincode.

The next day delivery was not attempted and Ekart Agent Blocked my Number and I'm unable to reach him.

i raised the query on Flipkart regarding this
Complaint / Incident numbers:
Incident: IN[protected]
Incident: IN[protected]

Order id:OD[protected]
Order Id:OD[protected]

if Flipkart is not deliverable at the time of order only they need to mention everything.

when I'm ordering Flipkart is showing like your Pincode was deliverable and at the time of delivery, they say we are not deliverable.

Flipkart wasted customers' time and Money and During that time offers are different and now the offers are different.

I'm giving very bad service from Flipkart please close this complaint with exact resolution. I need a loss of pay from Flipkart regarding this. and a penalty to Flipkart Regarding this issue.

Regards,
Vidyasagar Reddy,

मेरा पार्सल 4 दिन से धोरिम्ना आया हुआ पड़ा है डिलीवरी बॉय देने नही आ रहा है 2 बार cancel कर दिया है बोल रहा है मै home डिलीवरी नही करूंगा
मे filipkart से पूछना चाहता हूं ये ही है तुमारी होम डिलीवरी
I unhappy your service

I don't even know why flipkart keeps their customer support. Like what's the point of it if you can't connect to the customer care? I have requested calls from them since yesterday but I have never received any kinds of communication from their side. This is getting really annoying. My order of moto g60 hasn't been shipped. And now, it's even undeliverable to my location. What the heck am I supposed to do now?

I placed an order of MSI Modern 14 on 3rd October, it was shipped on the same day. However, it is still stuck at the MotherHub Gurgaon since the very first day and has not moved. Even though today is the promised delivery date the order is still stuck at Gurgaon facility. I fail to understand if flipkart is unable to deliver on its promised date why does it even promising such dates to us. Highly unprofessional on part of flipkart

I am hereby to raise a complaint against flipkart

I placed an order on flipkart

Whirlpool 190 L Direct Cool Single Door 4 Star Refrigerator

The above product was damaged, bulb, bulb holder,
While opening the door, refrigerator is uplifting front.
Handling might be inappropriate.

Even I suppose to raise a replacement & refund with flipkart team.3 times. Simply they were rejecting.

No service providers came to inspect the product.

On 04 th october chief officer connected on call. Said that it will be resolved by 07 Oct. Today my flipkart Account blocked.

I never expected this from flipkart.

Fake Big Billion Days Sale by Flipkart! Always cancel my orders without any reason. A big thumbs down 👎 for this cheater Flipkart and it's unprofessional team!

My order of Samsung Galaxy F62 (Laser Grey) (128GB | 6GB RAM) with order ID OD[protected] was not confirmed but the payment is already made with UPI Transaction ID[protected] and the amount of 18, 999 is deducted.

Please resolve this issue as soon as possible.

Hi, I ordered an Iphone 12 from flipkart on 3rd Oct..It is still not packed/processed/shipped...But same product is getting delivered in my pincode to various people i know..I have prepaid the amount and i do not want that my order gets cancelled if i have purchased in BBD Price!

I want to refund my product and they don't refund that so I'm highly disturbed with flipkart so resolve my issue otherwise I'll take against strict action
I already registered a complaint on flipkart customer care my complaint id is In[protected]
And my phone no. Is [protected], [protected]

I want to resolve my issue because there's too much disturbance because of that flipkart product and flipkart services are very low and ridiculous so request you to resolve my issue otherwise I'll take higher action against flipkart

I tried to place an order on FLIPKART, and I payed the amount using UPI, the transaction was successful, the MONEY WAS DEBITED, but THE ORDER WAS NOT PLACED.

While browsing for a laptop I had provided certain information in the exchange option of a product to get an estimated quote of the value I would have to pay if I wanted to choose the exchange option of payment.

After providing that information, the Compaq core i7 laptop which I had selected as the model for exchange, it is now visible for exchange confirmation on every laptop I viewed and is being displayed on every laptop product page which is something I did not consent to. I am attaching pictures as proof and to better elaborate my concern.

I kindly request Flipkart to delete this as I believe it violates my fundamental right to privacy as I provided that information only for specific reason and not to be displayed for every laptop model or product of a certain category I search for in perpetuity.

On speaking with the customer support they told me to ignore it or not use that option but I believe that's not the solution to my request so I raised a grievance report with their grievance officer and they repeated the same thing as the customer support and added that they cannot delete this information from their end.

I don't understand how a company that has created the website can implement a feature to change the product they want to exchange but not have the option to delete the same. They also refuse to delete the information when they are the ones that have implemented the function to collect the same information.

It is quite shameful on Flipkart's grievance support team to deny the customer their right to have information deleted which is no longer intended or relevant for the initial purpose it was provided for by stating it is not something in their control or that there is no feature for it.

I urge the Flipkart team to either allow the user to delete the information themselves along with the change button or delete it themselves when a grievance report is submitted. Kindly do the needful. Thank you.

Regards,
Aakash.S.M.

Hello,
My name is Anjali Jaybhaye, i have booked a mobile on 2nd of this month and the promised delivery date was 5th of Oct i.e. Today. when i checked for the status, delivery date got changed to 12th Oct. Immediately i have called customer care for help. they have called me back and when i asked him for the reason, he told me that the date is changed. She is not able to answer my question. if the date is changed then why did you promise to deliver by 5th Oct?
One more interesting thing about the FLIPKART, the mobile phone dispatched from Bhiwandi and it Arrived to Pune And i stay in Pune. Now From Pune to pune you guys are taking 7 days to deliver ( 5th to 12th ). Even a local non reputed courier delivers in 2 days. IS THIS THE WAY YOU SERVE YOUR CUSTOMERS. PLEASE LEARN FROM YOUR COMPETITORS.
YOU GUYS REALLY SUCKS. DONT PROMISE IF YOU DONT FULFILL THEM.

I tried to place an order on FLIPKART, and I payed the amount using UPI, the transaction was successful, the MONEY WAS DEBITED, but THE ORDER WAS NOT PLACED.

I ordered mobile phone from Flipkart.
After placing order, before shipping I asked them to change billing name and address.
They accepted for the same.
The phone is delivered and in invoice the billing name and address doesn't changed. I immediately called to Flipkart customer care center. They are hanging up my call without solving my issue. Every time they making me hold the call for 15 minutes and suddenly hung up the call without prior intimation.
This happened more than ten times.
Every time I am waiting in the call, they hung up the call without intimation.
Due to non changing of name in the invoice, I lost riembursement amount from my employer about 34100, more than that I waited lot of time in phone calls thinking they solve the issue. It losted my valueable time
Please take them action on them