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Flipkart Complaints & Reviews

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Updated: Mar 18, 2026
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T
tushars20
from Alwar, Rajasthan
Oct 7, 2021
Resolved
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ORDER ID: OD[protected]
I have ordered an iPhone 12 on 3rd Oct 2021 & the promised delivery date was 6th, Oct.
but as of today i.e 7th Oct, the product has not shipped yet & there is no update regarding it.
I have called customer care many times they are only saying one thing that your product will be delivered soon.
I didn't expect that much ignorance of Flipkart toward my order.
Nov 9, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 07, 2021
Flipkart Customer Care's response
We will revert on it.
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    Krishnagollapudi
    from Hyderabad, Telangana
    Oct 7, 2021
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    Address: Hyderabad
    Website: flipkart

    I am complaining about a product Apple Ipad i ordered in resent sale. The order is approved by the seller and the order is confirmed by Flipkart so i bought other accessories related to Ipad from Flipkart itself. The product was not delivered on specified date i.e. 5th oct and told me to wait till Oct11th. I don't know whether product will be delivered or not and by that time the sale will be done. When i called customer service they don't have any information regarding delivery and telling me to wait till 11th October. They are selling things on sale and making the consumer eagerly waiting for the product and at the end if they don't give the product why the consumer has to go through all this pain. After waiting 10 days if they say no for the product then i feel the company should also feel the same pain that i am going through.
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Oct 07, 2021
    Flipkart Customer Care's response
    We will revert on it.
    Oct 10, 2021
    Updated by Krishnagollapudi
    Finally cancelled order after 7 days of torture. Please don’t do fraud sales. Fraud and flipkart both start with f which ### the CUSTOMER.
    Until now there is no revert back. It’s been 10 days and I still don’t know whether I will get the product ordered or not. I just got an update stating that my resolution date is 14th oct. I kept calling your customer care people and they don’t know when this will be delivered and whether this will be delivered or not also they don’t know.
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      S
      Sazz Malik
      from Sonipat, Haryana
      Oct 7, 2021
      Resolved
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      Resolved

      Address: haier appliances india (pvt) ltd. plot B3, M.I.D.C ranjangaon, tal shirut, pune - 412208

      I have placed an order from Flipkart of a fridge. I paid from my Paytm UPI but order is not placed. I didn't get any order details. I'm not getting how to get my money back.
      Nov 7, 2021
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Oct 07, 2021
      Flipkart Customer Care's response
      Hi, Greetings from Flipkart! We are sorry for the trouble caused. We regret to inform you that we are unable to find any details with the information shared. Hence, request you to share more details about the order ID, along with the registered email ID and contact number to check and assist you further. Your kind understanding and cooperation are appreciated. Thank you.
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        D
        Danymask
        from Thane, Maharashtra
        Oct 7, 2021
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        Address: Room no 301, Sainath nagar, GB road, Manpada thane west

        Why cancel my order and why flipkart block my cridit card limite, worst service flipkart this is a second time most worst service flipkart . I'll no recommended to anyone buy flipkart very worst service I was so irritated for flipkart cancel my order. K
        Flipkart customer support has been notified about the posted complaint.
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          D
          Devanshu94
          Oct 7, 2021
          Resolved
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          Resolved

          I ordered iPhone 12 white 128GB on 2nd Oct 2021 during Big Billion Days from Flipkart but it got stucked at shipping page and they have not shipped my order till yet and asking me to come back to the customer care by 11th Oct.
          Initially they asked to come back at 7th and now they are saying that issue will be resolved by 11th Oct. They are extending dates and not giving any reason for the delay.
          Oct 28, 2021
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Oct 07, 2021
          Flipkart Customer Care's response
          We will revert on it.
          Oct 07, 2021
          Updated by Devanshu94
          Here is the screenshot

          Oct 08, 2021
          Updated by Devanshu94
          1 day has been passed and still no action has been taken from Flipkart. Neither they have told me the exact reason for not shipping my product.
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            Y
            Yasar Ibnu Hassan
            Oct 7, 2021
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            Im booked a product on 3rd october 2021 and i can see today (after 4 days) the item hasnt shippped yet.Order id(od[protected]
            Flipkart customer support has been notified about the posted complaint.
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              P
              patel reddy
              Oct 7, 2021
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              I have ordered oneplus 50 inches tv 0n 4th october and it has delivered on 6th october morning.I have not recieved any call from installation technician.
              Flipkart customer support has been notified about the posted complaint.
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                K
                Kara Aryan
                Oct 7, 2021
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                Address: Ashok Nagar 6th lane main road, berhampur

                Please help me as I have ordered the apple iPhone 12 128gb white on 2nd of Oct and the delivery date was on 3rd Oct, after that the delivery date extended to 5th but today is 7th till now the item has not started shipping and its a prepaid order please help me
                Contact no-[protected]
                Flipkart customer support has been notified about the posted complaint.
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                  Piyali95
                  from Hyderabad, Andhra Pradesh
                  Oct 7, 2021
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                  Hi, I'm Piyali Paul. I booked my order on pre-book deal in this big billion day season. Flipkart cancelled my order. Order IDs are OD[protected] and OD[protected]. I tried calling customer care, she said that my address is wrong. How is this possible? I got many orders on this same address. All the orders price hiked. Now they are saying there no other option rather than placing a new order. If Flipkart does not want to sell at lower price, then why they are saying sale? I'm very disappointed this time.
                  Flipkart customer support has been notified about the posted complaint.
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                    S
                    sharmamint
                    from Bhopal, Madhya Pradesh
                    Oct 7, 2021
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                    Website: www.flipkart.com

                    Order id: OD[protected]
                    Seller: supercomnet
                    I placed an order amounting 34000 for iphone 12 Mini 64GB Black on 1st October 2021. On 6th October I received a call from Flipkart team and without any strong reason they were saying me that order could not be delivered to me and was saying to re order the same product.
                    I told him as well that I do not accept any cancellation and you have to deliver same product and in same price for me.

                    I am not understanding that if already you have product available for reorder, then why you are not sending it for the order which I have done on 2 Oct 2021.
                    Also the price of the product is now way higher, there was a sale and hence I ordered it.

                    Without my consent my order is cancelled.

                    Have gone through a very Bad experience with flipkart, will recommend others to think twice before ordering any product from flipkart because they’re cheaters and do not take any action against fraud seller supercomnet even after knowing the reviews for supercomnet.

                    Flipkart support also start ignoring your calls once such Issue occurred.
                    Flipkart customer support has been notified about the posted complaint.
                    The same happend to me did they gave any resolution for you ??
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                      R
                      Rajdeepdjdjd
                      Oct 7, 2021
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                      I Lost My 4000rs From Flipkart.

                      i Ordered Realme Watch 2 pro
                      i received Empty Box.

                      Reference number
                      IN[protected]

                      Registered Number [protected]
                      i Reported This issue with flipkart associate
                      promised Me I will Get Refund On 5 October But i won't receive any response or Refund from flipkart very Disappointed.
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 07, 2021
                      Flipkart Customer Care's response
                      We will revert on it.
                      Oct 11, 2021
                      Updated by Rajdeepdjdjd
                      I Didn't Received Refund Flipkart Very Disappointed
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                        B
                        Benito Fernandes
                        Oct 7, 2021
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                        Address: India, Mumbai

                        I made a purchase for Iphone 12 Mini and paid online on Flipkart during big billion days 3 days back. The phone was about to be delivered in next 2 days.

                        While tracking the product on the day of arrival LUCKILY early morning I see that delivery address, name and contact number has been changed completely. And the product was reaching Ahmedabad while we stay in Mumbai.

                        This was clearly a fraudulent activity and BREACH of privacy of my account on FLIPKART process. I almost lost my product and could have lose my money as well if it had to be deliver to random person. My bank details were at risk. We have changed the password though.

                        Request you to please help me around this as serious action has to be taken.
                        Flipkart customer support has been notified about the posted complaint.
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                          C
                          curiousdinesh
                          Oct 7, 2021
                          Resolved
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                          Resolved

                          My name is Dinesh Sharma. I have placed an order on 2nd October, 2021 through a friend's Flipkart Plus account and they have given me the date of delivery 6th October, 2021. They have changed the delivery date on 6th october to 9th October. Moreover, my product's delivery address was of Sonipat, Haryana, and they have shown in the tracking details that product to be shipped from Farukhnagar, Haryana. But instead of sending product directly from Farukhnagar to Sonipat, they have erroneously sent it to Cuttack, Odisha. When I called customer care on their toll free number, he said it may happen with some orders. I am attaching screenshots.
                          Nov 9, 2021
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 07, 2021
                          Flipkart Customer Care's response
                          We willl revert on it.
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                            G
                            gayatritanwar
                            from Pasighat, Arunachal Pradesh
                            Oct 7, 2021
                            Resolved
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                            Resolved

                            I've no longer access to the phone number saved in my Flipkart account & I can't change it to the number I currently use because whenever I try changing the number it always asks for an OTP sent to the old number. please help me with it
                            Oct 8, 2021
                            Complaint marked as Resolved 
                            I called the customer care number mentioned here on the flipkart customer care page & they connected me to a customer care executive. He listened to my problem, verified few stuffs with me, asked me to send a scanned copy of either my Aadhar or Pan Card to a specific email he provided & he told me that they will change my number within 2 days.
                            Flipkart customer support has been notified about the posted complaint.
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                              S
                              srikanth miriyala
                              Oct 7, 2021
                              Resolved
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                              Resolved

                              Address: hyderabad
                              Website: flipkart

                              Hello All,

                              Order ID - OD[protected]

                              Product - Sansui 32 inch HD led smart tv - JSW32ASHD

                              I have ordered sansui 32 inch smart tv on flipkart on 2nd OCT and i have received it on Sunday and during the delivery of the product delivery person just opened the top seal and i have seen the tv was present so did not took it out as i took delivery near parking area. Then when we opened after coming inside i noticed it has scratches on the screen and when we connected youtube has connected with some account and lot of search history in it and tv name is already set when we tried to connect with phone .

                              next day morning i received a call from the installation person he reached my home . I already informed him about the issue and he said we will come and verify he came and checked the product and said yes this looks like used product and mentioned same thing in his app and ignored installation .And said you can request for replace .

                              If i am wrong . the person came from flipkart has also checked the product and said this is used product you can request for replace or return and if i am really not happy with the product i would have requested for return why will i ask for replace with same product.

                              I have called customer care on same time they said it will be replaced . And next day i received the message saying return cancelled .

                              I have again called the support team and explained everything they took my request again for 2nd time and said it will be replaced now they are asking me for submission of aadhar card, driving license for verification . I wanted to know and raise my concern what they wanted to verify with my aadhar .

                              Is this my fault to receive the used product with scratches . i received product Sunday evening and in next 30 mins i have raised the complaint .

                              they product was also under return policy . If i am not happy with the product why would i request for replace i would have cancelled it . Is flipkart announcing big billion day and other offers to sell the used or left over products to customers ?

                              And i am really concern with this policy what would you need to verify with the customer aadhar and driving license.

                              I feel its better to visit store and buy rather then getting this 2nd class goods in flipkart . I wanted to take this legally. please suggest
                              Nov 7, 2021
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 07, 2021
                              Flipkart Customer Care's response
                              We will revert on it.
                              I think u guys will take years to check for customer queries.. I have submitted required proof of product and you are asking for my I'd proof I dnt know how my aadhar card will help u for validate product issue. My still I gave it and it's in pending verification .

                              My request was canceled and rejected for 3 times and this is the 4th time I have raised again and it suppose to validate pictures I shared by oct 10 this was the date showing on app but still not done yet. When I called support they says due to technical issue it's not moving forward they wanted to cancel and start again from new and it will take 4 more days . How many days should customers suffer because of flipkart neglency. Worrest service and I have every seen by this team :(
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                                riya wadhwa
                                Oct 7, 2021
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                                I ordered oppo a33 in big billion days, my order has been shipped to be delivered on 4th October it got delayed and 6th of October was final date for order to be delivered but still now I haven't received my product customer support is saying that we can not give you surety that your order will be delivered that means they can even cancel my order from their end...I want my product which I ordered on discounted price how they are not sure that means I can not relax till I get the product in my hands...!!
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 07, 2021
                                Flipkart Customer Care's response
                                Hi, Greetings from Flipkart! We are sorry for the trouble caused. We regret to inform you that we are unable to find any details with the information shared. Hence, request you to share more details about the order ID, along with the registered email ID and contact number to check and assist you further. Your kind understanding and cooperation are appreciated. Thank you.
                                Oct 07, 2021
                                Updated by riya wadhwa
                                OD[protected]
                                Od[protected]
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                                  rahulmalkani
                                  Oct 7, 2021
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                                  I ordered a television from Flipkart on 4th October which was expected to be delivered on 6th October. I'm not able to track it because the order status is not updated since Monday. It's not even shipped as per the order status in App.

                                  The information is the Application is too conflicting. As per the order status, it was supposed to be shipped on Tuesday. It's already Thursday today but it's not even shipped till now. I tried to connect with customer support but they are not able to provide any update as well.

                                  I'm attaching the screenshots for the reference. It still shows that it will be delivered on Wednesday which was Yesterday. I don't know how it's gonna be delivered to the past.
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 07, 2021
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Oct 12, 2021
                                  Updated by rahulmalkani
                                  The social media support team has called me twice but gave no answers. They're asking me to wait and wait. First they asked me to wait for 48 hours and after 48 hours they called me and asked me to wait for another 48 hours. I'm not gonna take the cancellation patiently. I've seen many instances when Flipkart cancels the order itself on the user's basis without taking any consent. I'm hoping my order to be delivered to me in next 24 hours. The worst part is that they are not telling me anything about the issue. They're saying we're trying to connect with logistics partner. That logistic partner must be a phone call away. Right? It feels like they're dealing in letters.
                                  Oct 18, 2021
                                  Updated by rahulmalkani
                                  It's been 17 days but product is still not delivered. I've called CST team more than 25 times, raised it multiple times on social media as well but no help.
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                                    samthomasg143
                                    from Thiruvananthapuram, Kerala
                                    Oct 7, 2021
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                                    Address: TC 5/2405/2 kowdiarnpo

                                    Ordered iphone 12 from flipkart and charger and screen guard on october 3rd. Charger and iphone 12 from same seller. Both charger and iphone reached my nearest hub on october 5. I got the delivery of charger on october 5th. But my iphone is not delivered yet it they ar keep on changing the delivery dates and fooling me.. Kindly help me the iphone 12 as soon as possible. I have prepaid for the products still they are not delivering on time. Requesting you to help me to get the iphone 12 as soon as possible. Dont let flipkart cheat customers by looting hardearned money. Kindly help call me in [protected].

                                    Sam thomas george
                                    Flipkart customer support has been notified about the posted complaint.
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                                      Devaraj e
                                      from Gobichettipalayam, Tamil Nadu
                                      Oct 7, 2021
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                                      Address: 45 Kamaraj Street, Sathy Main Road Dassappagoundan Pudur , Nallroad
                                      Website: Flipkart

                                      I bought a e-giftcard rps of 1080 in Mar 21st 2021. and filpkart spam and offer mails are full of my inbox so i decided to delete Flipkart mails, Unfortunately i deleted that giftcard details mail also.. then later only i know i delete that.. nearly I wait 3 month and everyday i try to ask customer care service no one will help .. everyone says within 24hrs 48hrs 72hrs but still i can't get any emails.. but asking feedback for customer care its just lol... Please consider and do something in Flipkart
                                      Flipkart customer support has been notified about the posted complaint.
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                                        A
                                        A 2 z
                                        Oct 7, 2021
                                        Resolved
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                                        Resolved

                                        Ordered a mobile phone on 2nd of October and delivery date was 4 October but product was not shipped and i was given a new delivery date which is 7 oct but still the product is not shipped.
                                        Oct 7, 2021
                                        Complaint marked as Resolved 
                                        Flipkart resolved my problem just after consumer complaint informed my concern to flipkart. Thank you consumer complaint
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 07, 2021
                                        Flipkart Customer Care's response
                                        We will revert on it.
                                        have u received the product now ???
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