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Flipkart Complaints & Reviews

2.8
Updated: Dec 15, 2025
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Flipkart reviews & complaints page 644

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K
Keerthe
from Dharmapuri, Tamil Nadu
Sep 27, 2021
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My flipkart games r not opening and I'm unable to claim my rewards too ...I didn't do any of the fraudulent activities to win on those games ...even I didn't get any rewards on daily jackpot too and I didn't get my 40 super coins tat I spend on daily jackpot...
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    D
    Dkunadkat
    from Amreli, Gujarat
    Sep 27, 2021
    Resolved
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    Resolved

    Address: Amreli

    I have purchased MITASHI HT 40 BT 25 W Bluetooth Home Theatre through Flipkart but the product quality is not as expected so I have make return request for the same and purchased home theater of another company through Flipkart.
    But after 7 days still the return request not processed by flipkart and I have also contacted customer care but they only provide various dates to resolve issue and also I want to talk supervisor but they cut the call thrice.
    I have made return request on 22 September and it shows it will be processed by 24th but after that date extended and told me that it will be processed by 26th but after the date it was neither informed to me and I have called today on 27th and now they said it will be processed by 29th.
    I have called thrice but customer care only tella that it will be resolved but they are extending date by date and no reason provided for the same.
    Kindly intervate the issue and meke me free from mental harassment

    Dhaval Unadkat
    Sep 30, 2021
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Sep 30, 2021
    Flipkart Customer Care's response
    We will revert on it.
    Verified Support
    Sep 30, 2021
    Flipkart Customer Care's response
    We will revert on it.
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      S
      Syam Chandran92
      Sep 27, 2021
      Resolved
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      Resolved

      5 Year before i started my flipkart account with mobile number ([protected]) and now i lost that number and i need to change my mobile number to ([protected]). But when i try to change it OTP is going to old number. I need to change the mobile number without giving the old mobile OTP.
      Sep 27, 2021
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Please help me out how can i update ? I am also facing the same issue and i tried to recover it from mail id but otp is going to my previous number kindly help !!
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        A
        Akhlaq28
        from Kanpur, Uttar Pradesh
        Sep 27, 2021
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        Dear Sir/Madam

        I have buy 1.5 Ton WINDOW AC Brand MARQ by FLIPKART whose ORDER # OD[protected] Dated 07 April 2021, and it was delivered to me,
        but now Its about 15 Days I make complaint to them for not working not cooling, but until now they haven't resolve it

        I have also received the Warranty Claim with BWFK[protected] Of my Air Conditioner, and they give us Claim ID # CLBWL[protected] FROM JEEVES,
        Later on one Person come to check after complaining of 3-4 days, but that time Electricity was not coming in my house, so he ask me INVOICE Copy and take with him, and said next day he come again to visit, and then later next day I received email that my COMPLAINT Has been resolved successfully.

        Again I make new complaint from MARQ By Flipkart customer service, they give us new Claim ID # CLBWM[protected] last week, but till yet no person come to resolving

        My Air conditioner not working and seems its useless to buy Air conditioner from Flipkart,
        today is 27 Sept, 2021, and No one came to resolve my AC,

        If they don't want to come Its better they take their Air Conditioner Back and refund my Amount
        Flipkart customer support has been notified about the posted complaint.
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          A
          Akkindia
          from Delhi, Delhi
          Sep 27, 2021
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          I had ordered mats for my car TUV 300 from FC on 8th Sept but I did not receive the proper product. So I made a replacement request to get the right product but my request was canceled without assigning any reason. I am a permanent customer of Flipkart, so request you to help me as soon as possible otherwise I will be forced to go to consumer court.
          Mr order I’d - OD[protected]
          +1 photos
          Flipkart customer support has been notified about the posted complaint.
          Sep 27, 2021
          Updated by Akkindia
          I had ordered mats for my car TUV 300 from FC on 8th Sept but I did not receive the proper product. So I made a replacement request to get the right product but my request was canceled without assigning any reason. I am a permanent customer of Flipkart, so request you to help me as soon as possible otherwise I will be forced to go to consumer court.
          Mr order I’d - OD[protected]

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            M
            Mihirpr
            from Palakkad, Kerala
            Sep 27, 2021
            Resolved
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            Resolved

            We have purchased HP Pavillion Ryzen 5600H gaming Laptop on 16th Aug 2021. Order ID is OD[protected]. We received a technical fault laptop and reported for replacement within their replacement date. But the Flipkart team said that the technician will come and approve then and only replacement can be made. But no one came and Flipkart approved for replacement on 14th Sept. Till now many of customer care team call us several times and each time they said it will happen and wait for 48hrs. Neither they are replacing nor refunding amounts. Even they have stopped updating the Flipkart ID also.
            Nov 4, 2021
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Sep 30, 2021
            Flipkart Customer Care's response
            We will revert on it.
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              Address: Bangalore

              Dear Team,

              I am very sorry to say that I had faced a very bad service from Flipkart.
              I don't expect this kind of treatment from an eCommerce company like Flipkart.

              I am asking for my basic right. How can Flipkart deny the same. ?
              I am facing issues with Sound, Hanging and heating problems on the mobile which I received as a replacement of my order.
              So I raise the request for a refund.br...
              +4 photos
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              V
              Vp Mishra
              Sep 27, 2021
              Resolved
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              Resolved

              Order ID:
              OD[protected]

              Hello Dear Sir,

              I have purchased Mobile phone Order ID : OD[protected]
              Infinix Hot 10 Play (7 Purple, 64 GB) From Flipkart
              Which I pay for this ₹8999

              But Unfortunately Mobile Is Missing inside the Shipment

              And after many contact they have provide my Refund on 16 september but Refund is Not credited yet.

              Now please help me out a d arrange my refund From Flupkart
              +1 photos
              Nov 11, 2021
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Sep 30, 2021
              Flipkart Customer Care's response
              We will revert on it.
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                B
                baba unni
                Sep 27, 2021
                Resolved
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                Resolved

                Address: Bangalore
                Website: flipkart.com

                Order ID: OD[protected]
                On 22 Sep-21, I had ordered SSD of 1TB for my crashed desktop, but I received 500GB. Raised the concern 8 times on 25-Sep-21 with the customer care. On their advisor's advice, I then created the replacement as no return option was available. Date to resolve the issue was given as 07-OCT which was unacceptable to me. So, I was told to cancel the replacement by customer care supervisors stating that the return option would 'automatically' appear after 2 days!!!
                Now Flipkart is asking for photo ID for replacement.
                This is harassment and in violation of the customer rights and privacy. Who has authorized them to collect personal data. Pls return your wrongly sent item and stop these tactics to discourage customers from raising genuine concerns.
                Oct 31, 2021
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Sep 30, 2021
                Flipkart Customer Care's response
                We will revert on it.
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                  V
                  Vp Mishra
                  Sep 27, 2021
                  Resolved
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                  Resolved

                  Hello Dear Sir,

                  I have purchased Mobile phone Order ID : OD[protected]
                  Infinix Hot 10 Play (7 Purple, 64 GB) From Flipkart
                  Which I pay for this ₹8999

                  But Unfortunately Mobile Is Missing inside the Shipment

                  I contact to Flipkart Customer Support
                  I was asked to wait 72 hours.

                  But No One has Reply with update within 72 Hours.
                  Again I contact their team

                  Than I have Receive Call to their Team
                  As per Conversation on Call
                  Flipkart will Provide Refund in My Bank Account on 16 September

                  But when I haven't Receive My Refund Than I contact Again
                  Than I was asked to wait more 72hours

                  Between this time I have Receive Email for Share the Bank Details Again.

                  Because due to their technical Reason Refund Couldn't processed .

                  Also I shared Bank Details with Refund Otp Again after few Time.

                  But after their timeline has passed
                  Flipkart has Blocked My Account

                  When I contact they can't help me Anything About This Issue .

                  I telling them please arrange the call to thei Seniors team
                  But No Respond has receive to their Side

                  Lastly I approach you.

                  I Request You
                  Please Contact Flipkart team to my behalf and Provide My Refund As soon.

                  I Hope this Contact is Helpful for me...

                  Thanks
                  Vijay prakash
                  +3 photos
                  Oct 31, 2021
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Sep 27, 2021
                  Updated by Vp Mishra
                  Dear sir
                  Please help me about my issue with flipkart
                  And provide my Refund fromFlipkart

                  Because no one has Reply my Emails by Flipkart
                  So I Request you please.?..
                  Verified Support
                  Sep 30, 2021
                  Flipkart Customer Care's response
                  We will revert on it.
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                    R
                    rohitcs
                    from Kanpur, Uttar Pradesh
                    Sep 27, 2021
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                    Address: India

                    I am Rohit kumar. I am not login into flipkart account. I am also a plus member. My mail id - rohit.[protected]@gmail.[protected]@gmail.com. Mob - [protected] and in this account i have 2300+ super coin and gift voucher also added.. I am using this account for personal uses And now flipkart blocked my account saying that i am reselling products not ordering for personal use please help me
                    Flipkart customer support has been notified about the posted complaint.
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                      S
                      Skyadav9310
                      from Gurugram, Haryana
                      Sep 26, 2021
                      Resolved
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                      Resolved

                      Dear Sir,
                      Already I post my Complaint Case[protected]

                      https://www.consumercomplaints.in/flipkart-mobile-is-not-foundmisshipmen5-c29968...

                      But My issue is Pending Yet

                      I Request you please help me out of this Issue annd provide My Refund from Flipkart

                      Because I aam totally upset About this Issue
                      Nov 5, 2021
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 30, 2021
                      Flipkart Customer Care's response
                      We will revert on it.
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                        M
                        madhu175
                        Sep 26, 2021
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                        Address: YTSS Pu College

                        I have ordered a washing machine for which I have paid money on 19th sep. It was said that it will be delivered by 21st.
                        Even today I didnt get the product.
                        When I asked them for the refund, they are not ready to cancel the same.
                        Flipkart customer support has been notified about the posted complaint.
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                          O
                          Optional
                          from New Delhi, Delhi
                          Sep 26, 2021
                          Resolved
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                          Resolved

                          Hi,

                          I had purchased a 27" MSI Monitor via the Order ID OD[protected]. The product listing clearly shows images on their website that the monitor has a height adjustment stand and has the swivel (90 degree) functionality as well. The monitor delivered to me did not have any of those functionalities and had only a plain stand.

                          https://www.flipkart.com/msi-27-inch-full-hd-ips-panel-monitor-pro-mp271-3pa2/p/...

                          I had raised a refund request on the same day of delivery and well within the "7 days" Flipkart's policy and they recently denied the request saying I need to file a Crime/FIR complaint against the Seller since he has denied my refund/replacement request stating that he has sent the correct model (which is clearly not the case). Replacement ID (that was denied):[protected]

                          Flipkart is simply washing their hands away by saying that I need to file a FIR/Police complaint when clearly it's an issue on their website and product listing where it nowhere mentioned that the product did not have Height adjustment and Swivel functionality in the specification and the Product Images are also MISLEADING AND INCORRECT (not of the product that has been delivered). Flipkart is not helping by picking up the wrong product sent to me and not issuing a refund. I have duly shared all the details they have requested (Aadhar Card, Monitor Stand images, Monitor images, Product listing screenshots indicating the wrong images they have shown on their page) but still no help. They have closed the old Replacement request saying unless I file a police complaint, they can't help (which is completely unfair!)

                          Please help me in getting this wrong product picked up and issue my full refund. I should not be liable for discrepancies in Flipkart's incorrect listing or filing any charges against the seller when it's between Flipkart and the Seller to list the product appropriately on Flipkart's portal. They should pick the product and check offline/later as to why the product listing images are so different than the product that the seller is shipping, and meanwhile help me with a full refund.

                          I have again raised a new replacement request ID:[protected] and hoping that Flipkart will not ignore this like they have done. I am very disappointed with the assistance I have received by Flipkart for this order. I simply need my money back for this incorrect product delivered to me as I only wanted the monitor with Height adjustment and Swivel functionality.
                          Nov 13, 2021
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Sep 26, 2021
                          Updated by Optional
                          Even the power plug sent is o[censored]K (and does not comply with Indian standards). Not useable in India.
                          Sep 26, 2021
                          Updated by Optional
                          Even the power plug sent is not Indian (and is from UK) and does not comply with Indian standards. Not useable in India.
                          Sep 27, 2021
                          Updated by Optional
                          Unfortunately, Flipkart has yet again closed my new replacement request without sharing any proper communication on it. They have closed it saying since I haven't shared the consent to file a police/FIR complaint, hence they have rejected my request for refund. They did not share any document on it or provided any communication on this case to share the FIR details. How can they reject it without asking for the consent on this new case?

                          This is outrageous. I seriously don't understand why are they doing this? They clearly know that their product listing is incorrect but they aren't ready to help customers with it. Even the customer ratings now show 2.6 out of 5. Even one of the reviews show the image that does not have the height adjustment stand as shown in their product images. I had even shared those images in my concern but they blatantly ignored my claim despite genuine evidence.

                          I am now forced to take legal action against Flipkart through a formal Police investigation and will take a lawyer's help. Additionally, I request every moderator of this Consumer Complaints forum to help escalate this such that Flipkart understands the gravity of this issue. They simply can't escape by sending incorrect product with incorrect product listings.

                          I will also be sharing this on social media such that the public is made aware, given how Flipkart is now solely focused just on Big Billion Days (which historically have also been proved to send stones, shampoo, soaps in Mobile phone boxes).
                          Verified Support
                          Sep 30, 2021
                          Flipkart Customer Care's response
                          We will revert on it.
                          Unfortunately, Flipkart has yet again closed my new replacement request without sharing any proper communication on it. They have closed it saying since I haven't shared the consent to file a police/FIR complaint, hence they have rejected my request for refund. They did not share any document on it or provided any communication on this case to share the FIR details. How can they reject it without asking for the consent on this new case?

                          This is outrageous. I seriously don't understand why are they doing this? They clearly know that their product listing is incorrect but they aren't ready to help customers with it. Even the customer ratings now show 2.6 out of 5. Even one of the reviews show the image that does not have the height adjustment stand as shown in their product images. I had even shared those images in my concern but they blatantly ignored my claim despite genuine evidence.

                          I am now forced to take legal action against Flipkart through a formal Police investigation and will take a lawyer's help. Additionally, I request every moderator of this Consumer Complaints forum to help escalate this such that Flipkart understands the gravity of this issue. They simply can't escape by sending incorrect product with incorrect product listings.

                          I will also be sharing this on social media such that the public is made aware, given how Flipkart is now solely focused just on Big Billion Days (which historically have also been proved to send stones, shampoo, soaps in Mobile phone boxes).
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                            S
                            sagar mudgil
                            Sep 26, 2021
                            Resolved
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                            Resolved

                            I ordered poco c3 on 18 sept with order id OD[protected] with my registered mobile number [protected].
                            I received phone on 25 th of September and the phone was dead it was not turning on.
                            I requested for replacement but flipkart called me and told the seller don't have phone so you can raise refund and I did same.
                            But the next day the product is available with heigher price of around 1200 and now if I order I will be at loss.
                            So I called them to arrange replacement and they are not helping .
                            Now I wasted a lot of time and also the price is raised and the amount I recieved is in flipkart wallet .
                            So I want either they Arrange for replacement or give me the same product at earlier price or else I want them to convert the gift card to actual balance in my bank account.
                            Waiting for the help thank you...
                            +1 photos
                            Oct 31, 2021
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 30, 2021
                            Flipkart Customer Care's response
                            We will revert on it.
                            Hey the same happened with me I ordered Poco C3 with an old phone exchange. I ordered it on 22nd Sept
                            and the total price I paid then was Rs. 5449, but 1 day later the seller cancelled the order and I recieved the refund today but now when I want to order it again I am seeing a bill of Rs. 6549 so now i will have to pay Rs.1100 extra. Seems flipkart's offers are just for show and not for actual buying. Very Very poor service.

                            Replacement of dead mobile received - Comment #3899698 - Image #0
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                              M
                              Mough26
                              from Kolkata, West Bengal
                              Sep 26, 2021
                              Resolved
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                              Resolved

                              HavingStill waiting for the resolution...it's almost 2month that I am requesting you to solve the issue that I was unable to place order through upi, debit Card credit card Flipkart pay later, net banking... nothing was working on Flipkart only...same pay later account I was using on Myntra there was no problem... PhonePe, Gpay, Paytm, Amazon everything was working fine only having problem with Flipkart..I have done all the steps which the Flipkart customer service executive told me to do..but till now facing the same problem.. please it's my request try to solve this issue as soon as possible. Please deactivate my kyc on Flipkart and then again give the activate kyc option I think that may solve the problem.. please kindly solve this issue please
                              Nov 1, 2021
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 30, 2021
                              Flipkart Customer Care's response
                              We will revert on it.
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                                K
                                kyadav271099
                                from delhi, Delhi
                                Sep 26, 2021
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                                Address: wz-118 khyala village

                                I am not getting supercoins for video,
                                when I'll video and captcha complete then video say try again later, all videos have this issue and my internet working good
                                Flipkart customer support has been notified about the posted complaint.
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                                  Nihal Asfan
                                  Sep 26, 2021
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                                  Address: #87, Hoysalanagar main road, Police Colony, K R Puram Hassan

                                  My refund has not been credited. Also there is no response from the Flipkart. It has not been resolved from 28 days
                                  Flipkart customer support has been notified about the posted complaint.
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                                    R
                                    from Ariyalur, Tamil Nadu
                                    Sep 26, 2021
                                    Resolved
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                                    Resolved

                                    Address: Ariyalur

                                    Game not working
                                    +2 photos
                                    Nov 1, 2021
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 30, 2021
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      A
                                      Abbz
                                      from New Delhi, Delhi
                                      Sep 26, 2021
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                                      I had ordered 2 units of Jergens 'AGE DEFYING' Moisturizer on 14th September '21. I received the package on 17th September. However of the 2 pieces received, one was correct and the other was not. I complained immediately to the Flipkart Customer Service, but nothing happened. Ever since, I have had phone conversations with them umpteen times but there has been no action so far. The incorrect product continues to lie with me.
                                      Flipkart customer support has been notified about the posted complaint.
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