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Flipkart Complaints & Reviews

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Updated: Mar 18, 2026
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M
manishkumar881
from Patna, Bihar
Oct 5, 2021
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Address: FLIPKART INTERNET PVT. LTD. ,EMBASSY TECH VILLAGE , 8TH FLOOR B DEVARABEESANAHALLI VILL , VARTHUR HOBLI BENGALURU 560103 INDIA
Website: flipkart.com

HEEL SIR:- My flipkart account mob no.-[protected] email [protected]@gmail.com has been blocked there are pay later amount is due, needs to be paid soon or else fine will be added, it is not my fault, itried to contact flipkart customer care approx 50 times. and gave lots of complaints but at that time no resolution is provided.
unblock my account or provide external link .so that i can pay it.otherwise you people only issue legal action.
i called customer care lot and gave lots ofemails but no use . 5th october is last dateof paying please unblock or provide external ink before that or else fine will be waived of, ...beacuse of my credit history is very important for my credit personality...please sir give the resolution.
Nov 9, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 08, 2021
Flipkart Customer Care's response
We will revert on it.
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    C
    Chiragty
    Oct 5, 2021
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    My product is not getting replaced or refunded by Flipkart.

    Website: www.flipkart.com

    I have ordered a Samsung Galaxy Watch Active from Flipkart which was delivered on 25th September, 2021. My order ID is- OD[protected]. But, soon after opening the parcel I found that I have received a wrong product. My smartwatch was not there is the package. I have raised replacement request with Flipkart and even after waiting for 10 days my replacement request has been rejected. And today only, I have raised Replacement Request...
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    Pavani Goddati
    Oct 5, 2021
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    I have bought aha subscription for 3 months with flipkart super coins but I don't get that 😕
    Flipkart customer support has been notified about the posted complaint.
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      R
      R K Arora
      from Vadodara, Gujarat
      Oct 5, 2021
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      On 5 th Oct 21 from about 5 pm tried many cards like ICICI Bank, AXIS Bank debit and credit cards from India but could not completer the transaction . I am able to go to upto the stage of OTP but then the transaction is not getting completed . It says check with the bank . In my view there is problem with the site of flipkart .
      Flipkart customer support has been notified about the posted complaint.
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        P
        Pratyay Barman
        Oct 5, 2021
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        I ordered 2 animal print printed mysore art silk saree but got only one piece and I have to pay the price for the two saree. I want a refund.
        Flipkart customer support has been notified about the posted complaint.
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          Address: Flipkart

          I have ordered iphone 12 by 3rd october 3am, expected shipped date was 3rd october but still showing yet to shipped.as i know flipkart is a big organization & goodwill in market but this type of service is racing question on flipkart service as well as it is giving impact on your goodwill.

          Request to concern please give me solution
          Flipkart customer support has been notified about the posted complaint.
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            R
            Rajurds
            from Mumbai, Maharashtra
            Oct 5, 2021
            Mar 3, 2025
            This thread was updated on Mar 3, 2025
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            Resolved

            I ordered my iPhone 12 Mini on Sunday (3.10.2021). Promised delivery date was yesterday. As per the delivery status, product arrived at my nearest hub yesterday at 5 PM and they send for delivery. I awaited till 11PM, still not received the product.

            Today morning, I contacted flipkart customer care thrice to please update the status of my order as it was still displaying "to be delivery by 4 Oct 2021" which is yesterday. Yet my product status has not updated. Also they are delaying my product unnecessarily as even it has arrived to my nearest delivery hub.

            Please help me raise complaint against them to deliver my product ASAP
            Oct 5, 2021
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Oct 06, 2021
            Flipkart Customer Care's response
            We willl revert on it.
            Did you got your product
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              Y
              Yousuf H B
              from Bengaluru, Karnataka
              Oct 5, 2021
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              Website: www.flipkart.com

              I ordered a phone(Realme GT Master Edition, 8 GB, 256 GB) during the Flipkart Big Billion Day Sale(3rd October, Sunday). The price of the phone was listed at Rs.29, 999 -/-.

              I decided to avail myself of an exchange offer on the phone by offering my Redmi Note 9 Pro. Brief pointers about my phone:
              1. Perfect screen without any crack, discoloration, screen coming out.
              no touch issues.
              2. Perfect camera, microphone, flash, speakers.
              3. No dent on the body, with the stickers still intact.

              The exchange price offered was Rs.14, 150 -/-(provided my phone has no issues.)

              Delivery was made on 5th October at about 12 PM. The "trained"(words of the customer executive I spoke to) delivery executive showed me a "dent" on the top left side of my phone. The "dent", he spoke of was an extremely minor scratch. I agreed to go through with the exchange, hoping that there would a slight drop in the exchange price. He seemed extremely convinced with his evaluation and maintained that he could not do anything. I did not want to argue with him, as it was his job.

              Then, the final invoice generated showed only a discount of Rs.9650 -/-, a difference of Rs.4500 -/- from the original exchange amount. I agreed to go through with the exchange, as the only other choice was to pay the full Rs.29, 999-/- and keep my old phone with me.

              I spoke to a customer executive(after two failed dropped calls), hoping that he/she could help me resolve the issue. However, I was told that I could do nothing as it was "company policy". I don't expect the full exchange value of Rs.14, 150 -/-, but at the least, I can expect is Rs. 12, 100 -/-.
              This is considering the "dent" pointed out by the delivery executive.

              I asked the customer support executive, if he could provide the difference amount(Rs.2450 -/-) in form of a voucher or gift card or something. He said that he was helpless as it was not company policy.

              I have been a long-time user of Flipkart, ever since its inception. I buy books, electronics and shoes mostly. I have had a bad experience and would definitely think twice before buying something on Flipkart.

              Hope my issue gets resolved and my faith in Flipkart gets restored.
              Flipkart customer support has been notified about the posted complaint.
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                S
                srajal786
                Oct 5, 2021
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                Address: Vapi

                I ordered a laptop from flipkart helios predator 300 and paid 91, 490rs for it. The packed arrived and there was a severe screen bleeding on the top left of the display ( i know there is screen bleeding issue in every IPS panel but in this its even visible in bright daylight ). So, I raised a replacement request on flipkart and got a mail saying a technician visit has been arranged and only when technician will approve the request then only the replacement is possible. The 1st issue with this whole thing is there was no mention of date or time of technician visit. The technician came after 2 days and at 11 am he called me to come on my front door ( like no one has day jobs in this country ) for the checks that he need to do, So I had to take leave from my office, I came to my home and he started with his laptop check. then he said he is actually not a laptop technician and he is just filling in for the laptop guy as he is on leave, so he send some photos to another person( like it is possible to tell how severe screen bleed is by just looking at the photo) and then he said that for now the request will be on hold and he will talk with his senior, and will approve after consulting with him. But so my suprise as soon as he left my building I got a mail which reads that the request has been cancelled as there is no problem with the laptop. So, I contacted the flipkart support and after explaining this whole issue got the classic reply " we have raised the complaint and you will get the resolution after so and so days". Now I am stuck with this damaged screen and a hole of 1 lakh in my pocket.
                Flipkart registered ID - [protected]@gmail.com
                Flipkart registered mobile no. - [protected]
                Flipkart customer support has been notified about the posted complaint.
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                  A
                  A k deepak
                  from Delhi, Delhi
                  Oct 5, 2021
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                  Address: www.flipkart.com

                  My order with flipkart on 22 september 2021
                  (1) Toriox
                  Woven, Embroidered, Checkered Kanjivaram Cotton Silk, Jacquard Saree (Black)
                  (2)Toriox Printed, Self Design Fashion Art Silk, Silk Blend Saree (Red)
                  having order id - OD[protected]
                  and- OD[protected] peviously due date of delivery was 05 october 2021 but now 05th november 2021, order date was 22th september 2021, ,
                  Why is so delay in delivery .??
                  account associated with [protected]@gmail.com
                  Flipkart customer support has been notified about the posted complaint.
                  You are telling lie---Flipkart customer support has been notified about the posted complaint.
                  Not such call or sms we received for reason of delay in delivery.
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                    A
                    A k deepak
                    from Delhi, Delhi
                    Oct 5, 2021
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                    Address: Ranchi,Jharkhand
                    Website: www.flipkart.com

                    I was prebooking the stuffs for BBD SALE on 29th September, after 7-8 booking, while initiating payment it shows"Payment declined on the base of security risk checks".
                    Now BBD 2021 is over and we cant able to pay later, UPI, ATM CARD PAYMENT.
                    The cutomer care also ensures it will b rectified shorty till 4th october 2021, But it can't.
                    flipkart plus Account associated with "[protected]@gmail.com".
                    Kindly resolve soon.
                    Flipkart customer support has been notified about the posted complaint.
                    Complaint not resolved yet.
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                      N
                      Nabamita Kanjilal
                      Oct 5, 2021
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                      Resolved

                      I ordered a Motorola G60 on Sunday 3rd October in big billion sale. I was supposed to receive the item today on 5th October but as of now, the item still hasn't been shipped. It keeps showing that - item is waiting to be picked up by courier partner. I have raised a complaint but there's been no response yet. I really need it for my online classes and any delay would greatly hamper my studies.
                      Oct 13, 2021
                      Complaint marked as Resolved 
                      Received a call from customer support and told them I don't want to cancel my order. They understood my stand and delivered the phone five days later than the delivery date. Even though it was late, I'm glad that I got my phone and I'm happy that flipkart kept their promise.
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 06, 2021
                      Flipkart Customer Care's response
                      We will revert on it.
                      Verified Support
                      Oct 14, 2021
                      Flipkart Customer Care's response
                      We will revert on it.
                      I don't want to cancel my order. I really do need this phone. It's so hard to even get a call back from customer support. I mean what's the point of having a customer support when you can't even listen to a customer? I want my order. I don't care about anything else.
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                        M
                        Manvith Reddy
                        Oct 5, 2021
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                        I ordered a realme gt master edition on flipcart on Oct 3rd Sunday on big billion days it's 8 gb and 128 gb
                        It has not shipped yet plz resolve the issue
                        Flipkart customer support has been notified about the posted complaint.
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                          R
                          Ram Tayade
                          Oct 5, 2021
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                          Resolved

                          Address: Khamgaon

                          Order ID :

                          OD[protected]

                          I purchased iphone 12 mini with exchage of 7050 with respect to condition of my phone.

                          Exchange Breakup is :
                          7050 : No issue in phone
                          4600 : Dents, Scratch
                          2900 : screen issue

                          Today delivery boy asking for 4100 rs (No explanation) although condition of my phone is excellent. also demanding money immediately within 10 mins or order will be cancelled. I was ready to pay money according to dent/scratch which is also negligible in my case still they were asking for higher amount.

                          I feel they do not report same to Flipkart, they keep money for themselves and if Flipkart raised some issue then they will have additional money to pay.
                          Nov 6, 2021
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 06, 2021
                          Flipkart Customer Care's response
                          We will revert on it.
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                            A
                            Abhishikta Pal
                            Oct 5, 2021
                            Resolved
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                            Resolved

                            My app is displaying the item has been delivered yesterday but I did not receive it yet.
                            Order ID - OD[protected]
                            Nov 9, 2021
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 06, 2021
                            Flipkart Customer Care's response
                            We will revert on it.
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                              D
                              Divyam123
                              Oct 5, 2021
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                              I placed the order on 3rd Oct and delivery date was 5th october but the order hasnt even been shipped as of yet. I raised a complaint and was told that the backend team will contact me and provide me with the resolution but it never happened. Order Id Is OD[protected]
                              Flipkart customer support has been notified about the posted complaint.
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                                Abhishikta Pal
                                Oct 5, 2021
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                                I tried changing my contact number in flipkart my account but was unable to do so because my old number is lost and I am unable to provide the required OTP of the previously registered number. I need to change my number. It is being such a fuss. I am unable to place complaint against my orders.
                                Flipkart customer support has been notified about the posted complaint.
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                                  M
                                  Milan2104
                                  Oct 5, 2021
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                                  Hi,

                                  I have order 4 item in one order on flipkart on 03.10.2021 under id OD[protected]. but I haven't received mail of order details on my registered email id.

                                  I have ask customer care to resend/or provide soft copy of details( which has all item ordered in one order and mode of payment). But they are not able to provide it.

                                  I need to submit order details to my company showing that I have ordered all items and paid via debit card(digital).

                                  It is very small request. kindly provide soft copy/mail.

                                  contact- [protected]
                                  [protected]@yahoo.com
                                  [protected]@gmail.com
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 06, 2021
                                  Flipkart Customer Care's response
                                  Hi,
                                  Greetings from Flipkart. Order ID: OD[protected]. We are sorry for the trouble caused. We will certainly help you out with this. We would like to let you know that the seller has refunded Rs. 650 to the bank account on Oct 03, 2021. It will be reflect to your bank account by Oct 08, 2021, as per standard banking procedures. Below are the details to confirm that the refund has been successful: Bank Transaction id :[protected]. You may contact the bank's customer care with the bank transaction id to know your refund status. If they are unable to help, you may raise a dispute with the bank's grievance department and they should help you out. Your kind understanding and cooperation are appreciated. Thank you.
                                  Oct 10, 2021
                                  Updated by Milan2104
                                  Hi,
                                  You have not read the complaint and provided reply. I am not asking for "status of order"

                                  I just need soft copy of order details. !!!
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                                    M
                                    Mritunjay@Mj
                                    from Delhi, Delhi
                                    Oct 5, 2021
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                                    Resolved

                                    Address: harkesh nagar okhla-2 delhi-110020

                                    Expected date of delivery was 04th Oct. today on 5th Oct. i didn't received my order. why the delivery details has changed now its shows delivery date on 07th Oct.
                                    I don't know why this happening?
                                    I pre planned all things like my train tickets for going to my village gift someone etc.
                                    But now all changed just for delay in Delivery. So please give me my item as soon as possible and also pay charged for delay in delivery.
                                    Nov 6, 2021
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 06, 2021
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      harshit wandhare
                                      Oct 5, 2021
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                                      I have ordered iphone 12 on Flipkart, it is supposed to be delivered today on 05/10/2021 but the order is not even shipped till now.
                                      Flipkart customer support has been notified about the posted complaint.
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