I had Ordered IPhone Se Model Mobile phone on 04 july 2021 of ₹ 32999 on Cash on delivery from Flipkart
Which deliver is Different Product
I have received Cheap Brand Smart watch
When I inform there Customer Support team, I was asked to wait and share the Id proof with Consent Letter for FIR Report.
I am Shared all details on time
But they are ignore my emails Several times.
No Any one Respond my Email or Calls
Finally I have Received One Email on 13 September 2021 My Account is Blocked
Due to High numbers Of Returns
After Contact flipkart has Respected Same Lines and has Not take own Responsibility
SO IF POSSIBLE PLEASE HELP ME OUT AND SOLVE THIS CASE BY FLIPKART
Sep 26, 2021
Complaint marked as Resolved Sir,
Contact to Flipkart Head department and discuss about my issue
Why Flipkart has Not Arrange Return pick up with in Return Window Or 2months ?
Why Flipkart hast not Take strictly Action on my issue ?
I am still waiting lasst 2months Approx, but their are not Respond on my Several Emails
After Contact you, 1 Message has received by Flipkart on this platform .
But Before no one has Respond My Emails or Calls
I Request you please help me out this Case and provide my Refund from Flipkart ..
I lost. My pateince or Trust to Flipkart Service ..
Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2021
Flipkart Customer Care's response Hi,
Greetings from Flipkart. Order ID: OD[protected]. We are sorry for the trouble caused. We will certainly help you out with this. We're writing to you in continuation to our previous mail about your return request. Since we had requested for your alternate details and it was not provided within 48 hrs, the return request could not be processed by the seller. In case, you'd still like to return the product, you can create a new return request by clicking here: http://fkrt.it/bqWLi~NN. Appreciate your understanding. Thank you.
Sep 26, 2021
Updated by Skyadav9310 Yes Sir,
I know Very well of Related Email
Aand also I sent Alternate Details on the time within 48 Hours
I have Full Proofs of All Conversation About this Issue .
I told Flipkart Escalation Department
IF Flipkart are not able to Arrange pick up Delivery
Than Deduct the Amount of deliver Smart watch
Which Price is Approximately₹ 2000
And Refund Back My Rest Amount
Flipkart had assured me t
That I would not lose any rupees,
Yet I has Faced to mental torture to Last 60 Days or More.
While I am their plusmembership Customer
Sep 26, 2021
Updated by Skyadav9310 Now Flipkart wrote in the Email that
if I want to Return
Then I can create Return from their link.
But how can I create any Return
when my account is blocked by Flipkart.
I Request to the consumer court to get my money Refunded
Because Flipkart has given me a mentally harrased to the last several months.
Sep 26, 2021
Updated by Skyadav9310 Please Sir
I Request You kindly Support Me
And provide me My Refund
Sep 27, 2021
Updated by Skyadav9310 Please i request
Take strictly contact to Flipkart and help me out to provide My Refund