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Flipkart Complaints & Reviews

2.8
Updated: Dec 15, 2025
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Flipkart reviews & complaints page 646

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S
Skyadav9310
from Gurugram, Haryana
Sep 24, 2021
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Flipkart has deliver me cheap Smart watch Instead of Order Apple iphone Se Handset.

After informe there Esclation team
Every one has given new timeline
No any one has take strictly,

Finally After 60-65 days Flipkart has blocked My Account, and no any one has Recettes my Email

Please sir help me about my Case and provided my Refund to Flipkart
Flipkart customer support has been notified about the posted complaint.
Please Sir I request you Provided My Refund to Flipkart .
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    M
    Mayank_Bansal
    from New Delhi, Delhi
    Sep 24, 2021
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    I placed the order on 19th September 2021 for a etrendz ET145 Brass Pooja Bell. The amount has been deducted from my hdfc credit card but still my order is showing pending. The order id is OD[protected]. There is no response from the customer care team as they aren't able to track my order id, pathetic consumer experience at flipkart. It's been 3 days since i placed the order but no response from Flipkart.

    Please confirm the order or refund my money ASAP.
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Sep 26, 2021
    Flipkart Customer Care's response
    We will revert on it.
    Sep 30, 2021
    Updated by Mayank_Bansal
    There is no any update from Flipkart. I want refund for this order.
    Oct 01, 2021
    Updated by Mayank_Bansal
    What's the update?
    Oct 03, 2021
    Updated by Mayank_Bansal
    My order has been cancelled but not received the refund yet. Please give me the refund.
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      D
      dmkakati
      from Delhi, Delhi
      Sep 24, 2021
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      I have returned the said product ie. "Trase Women Black Wedges" on 17th Sept. 2021. On 20th September 2021 status is showing amount has been refunded. But it is neither refunded to my flipkart wallet or bank account.
      Kindly look into the matter and do the needful at your earliest.
      Flipkart customer support has been notified about the posted complaint.
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        C
        Chetanraaaz
        from Pune, Maharashtra
        Sep 24, 2021
        Resolved
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        Resolved

        Address: Pune

        RFV1 (TM) 1080p HD Hidden Camera Not working due to no work instruction available with product at time o[censored]npack aging box. I tried to call customer care executive but they didn't connect me with executive.
        Nov 8, 2021
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Sep 26, 2021
        Flipkart Customer Care's response
        Hi, Thanks for writing in. We're sorry to hear that you're facing issues with your "RFV1 (TM) 1080p HD Hidden Camera, Plug USB Charger with SD Card and Spy Camera". Since the product was delivered to you on "Sep 18, 2021", it has crossed the seller's 7 days replacement period. Due to this, they will not be able to fulfill your request request. Request you to get in touch with the brand for further assistance. Your kind understanding is appreciated.
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          S
          Skyadav9310
          from Gurugram, Haryana
          Sep 24, 2021
          Resolved
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          Resolved

          I had Ordered IPhone Se Model Mobile phone on 04 july 2021 of ₹ 32999 on Cash on delivery from Flipkart
          Which deliver is Different Product
          I have received Cheap Brand Smart watch

          When I inform there Customer Support team, I was asked to wait and share the Id proof with Consent Letter for FIR Report.
          I am Shared all details on time
          But they are ignore my emails Several times.
          No Any one Respond my Email or Calls

          Finally I have Received One Email on 13 September 2021 My Account is Blocked
          Due to High numbers Of Returns
          After Contact flipkart has Respected Same Lines and has Not take own Responsibility

          SO IF POSSIBLE PLEASE HELP ME OUT AND SOLVE THIS CASE BY FLIPKART
          +1 photos
          Sep 26, 2021
          Complaint marked as Resolved 
          Sir, Contact to Flipkart Head department and discuss about my issue Why Flipkart has Not Arrange Return pick up with in Return Window Or 2months ? Why Flipkart hast not Take strictly Action on my issue ? I am still waiting lasst 2months Approx, but their are not Respond on my Several Emails After Contact you, 1 Message has received by Flipkart on this platform . But Before no one has Respond My Emails or Calls I Request you please help me out this Case and provide my Refund from Flipkart .. I lost. My pateince or Trust to Flipkart Service ..
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Sep 26, 2021
          Flipkart Customer Care's response
          Hi,
          Greetings from Flipkart. Order ID: OD[protected]. We are sorry for the trouble caused. We will certainly help you out with this. We're writing to you in continuation to our previous mail about your return request. Since we had requested for your alternate details and it was not provided within 48 hrs, the return request could not be processed by the seller. In case, you'd still like to return the product, you can create a new return request by clicking here: http://fkrt.it/bqWLi~NN. Appreciate your understanding. Thank you.
          Sep 26, 2021
          Updated by Skyadav9310
          Yes Sir,
          I know Very well of Related Email
          Aand also I sent Alternate Details on the time within 48 Hours

          I have Full Proofs of All Conversation About this Issue .
          I told Flipkart Escalation Department

          IF Flipkart are not able to Arrange pick up Delivery
          Than Deduct the Amount of deliver Smart watch
          Which Price is Approximately₹ 2000

          And Refund Back My Rest Amount

          Flipkart had assured me t
          That I would not lose any rupees,
          Yet I has Faced to mental torture to Last 60 Days or More.
          While I am their plusmembership Customer
          Sep 26, 2021
          Updated by Skyadav9310
          Now Flipkart wrote in the Email that
          if I want to Return
          Then I can create Return from their link.
          But how can I create any Return

          when my account is blocked by Flipkart.

          I Request to the consumer court to get my money Refunded
          Because Flipkart has given me a mentally harrased to the last several months.
          Sep 26, 2021
          Updated by Skyadav9310
          Please Sir
          I Request You kindly Support Me
          And provide me My Refund
          Sep 27, 2021
          Updated by Skyadav9310
          Please i request
          Take strictly contact to Flipkart and help me out to provide My Refund
          Yes,
          I Know Very Well, That Email by Flipkart

          I also I sent Alternate details on Time within 48 hours

          But Due to Flipkart Technical Errors, Details has not Update.
          After that Emails
          Continually I sent many Emails on there Escalation Department

          But No One has Respond My Several Emails
          I have an Proof With All Conversation.

          I told there team earlier,
          If you are not able to Arrange pick up than deduct the amount which Amount is Approx lately ₹2000

          And Back My Refund of My Rest Money

          But No One has Respond My Email
          Lastly I tried to contact consumer court
          Skyadav9310's [Complaint's author] reply, Sep 27, 2021
          Please My is Not Resolved yet After Your Support
          I request you Arrange My Refund By flipkart
          Skyadav9310's [Complaint's author] reply, Sep 27, 2021
          I want My Refund to Flipkart
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            R
            Ramshadrahim99
            Sep 24, 2021
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            Website: Flipkart

            I have purchased a monitor on Flipkart and . I'm return it but amount is not credited my account on this time . All over 11 days ago . I contacted Flipkart customer service but he said amount credit my credit card but amount is not credited ... Please give my money
            I attached the following details

            Seller has refunded Rs {11499} for your {DELL 24 inch Full HD IPS Panel Monitor (E2420HS)} with { OD[protected]} to your {bank account}. As per standard banking procedures, it will be credited within { SEP 23}.
            Flipkart customer support has been notified about the posted complaint.
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              S
              saurabh.das
              Sep 24, 2021
              Resolved
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              Resolved

              My concern is my PNR was BQKZPB which got rescheduled by Airline and its credit note is also received from the airline side which is attached . And I used this credit balance for the next flight with additional fare whose PNR was QKTD6T. This flight also had to be canceled due to COVID, in which a refund of Rs.4198 had been processed by the airline with the mail attached. Process the refund of the canceled flight which is Rs.4198( PNR QKTD6T) and not the one which is rescheduled (PNR BQKZPB. I am attaching the copy of all the mail for more clarification. Kindly help to close this already this issue is going on since more than a year.
              +3 photos
              Nov 1, 2021
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Sep 26, 2021
              Flipkart Customer Care's response
              We will revert on it.
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                K
                kefayath
                Sep 24, 2021
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                Unable to update my mobile number as I don't have my old mobile number which I used to create the account.
                Flipkart customer support has been notified about the posted complaint.
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                  V
                  vimalNarain1369
                  from Mohali, Punjab
                  Sep 24, 2021
                  Resolved
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                  Resolved

                  Website: www.flipkart.com

                  I am a vimal consumer with registered Email: [protected]@gmail.com and registered mobile number: [protected]. WIth FlipKart
                  This is regarding my undergoing grievance toward order id
                  : OD[protected] which was placed on 31st August 2021 using my ICICI Credit Card ending with XX02 of Total cost of 3688 Indian Rupees.

                  the Order was placed by Vimal on 31st August 2021 for Two units of Hindware 3 L Instant Water Geyser (Immedio Blue, White & Blue) by the seller: OmniTechRetail Which was promised to be delivered by 3sept 2021 But later got delayed and hence promised to be delivered on 7th Sept But was never delivered and on 9th Sept 2021 intimated by Flipkart through an email that seller canceled order from their side and asked me to cancel my order.
                  But after trying many times from Flipkart app and web application it was not possible to cancel the order as the system was not canceling it due to some unknown reasons so I contacted customer care and they raised a request and promised to provide me with a resolution By 15sept with complaint ID: IN[protected]

                  I tried contacting customer care many times explaining the problem again and again for a resolution but they were not able to provide me any satisfactory solution even Till date and Flipkart is holding my money for the last 25 days.

                  This incident has caused me an enormous amount of mental stress and depression also it is taking 30-60 minutes of my life every day calling them and explaining my problem again and again to your customer care representative who could not provide me with any resolution.
                  This has caused problems in my life as I ordered this Gyser for my old mother who is sick and need warm water to do her daily routines But since I have not received my order or refund so I am unable to fulfill her requirement prescribed by Doctors for which I blame the incompetence of Flipkart in providing solutions to my problem also Flipkart is holding my money due to which I can not look for the solution anywhere else hence it causing absolute distress to my whole family.
                  Oct 27, 2021
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 26, 2021
                  Flipkart Customer Care's response
                  We will revert on it.
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                    P
                    Preetipallo
                    from Rayagada, Odisha
                    Sep 24, 2021
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                    Address: Bramhin Street, Rayagada, Odisha

                    There is no option of invoice download in Flipkart even though after updating due to which I'm unable to download the invoices. Kindly consider this matter and solve this problem as soon as possible
                    Flipkart customer support has been notified about the posted complaint.
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                      B
                      Binu Shaw
                      from Serampore, West Bengal
                      Sep 24, 2021
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                      I have created flipkart account two years back with a mobile number few months ago i lost my mobile phone and the number.

                      The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
                      Please do suggest me to update my new mobile number to my flipkart account.
                      Flipkart customer support has been notified about the posted complaint.
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                        P
                        Parul Dagar
                        Sep 24, 2021
                        Resolved
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                        Resolved

                        Address: H.no. :- 1398, sec-21 road, near rajnandini cycle works, dundahera, gurgaon, haryana, v.p.o- dundhera, gurgaon, haryana

                        Hello ... I ordered a pendant from Flipkart... And I also paid for it... Money has also been deducted from my bank account... But the order has not confirmed yet... It has been 1 week now and the order is still showing pending... I contacted flipkart helpline and they said me to wait for 2-3 days... But it has been 1 week now ... Please do something to help me flipkart
                        +2 photos
                        Oct 28, 2021
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 26, 2021
                        Flipkart Customer Care's response
                        Hi, We are sorry for the trouble caused. We regret to inform you that the we are unable find any details with the information shared. Hence, request you to share the order ID, along with the registered email ID and contact number to check and assist you further. Hope to hear from you soon.
                        My order Id is :- OD[protected]
                        Mail id :- [protected]@gmail.com
                        Contact no.:- [protected]

                        Paid but order not confirmed - Comment #3899045 - Image #0
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                          rahulpratappandey
                          from Ballia, Uttar Pradesh
                          Sep 24, 2021
                          Resolved
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                          Resolved

                          I am very disappointed with flipkart this time as i have buyed a reflex band 2.0 from flipkart but as i open the box i get damaged product and due to this i return the product and not replace due to the cause of last left stock. As a result i return the product as it is to delivery boy. After some days i requested to send my bank details but by the mistake i have filled Debit card number instead of account number and the system takes my card number successfullly. As a result my refund not initiated. But when i contact customer care they said that the refund has initiated. I contact several times to flipkart for the issue and reply them with (my passbook pdf, bank statement pdf and confirmation letter pdf.) But still i haven't get my refund its going to be more than one month. And when i contact them they say that wait for 48 hours and till not get today. Please solve my issue as soon as possible.
                          Nov 1, 2021
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 26, 2021
                          Flipkart Customer Care's response
                          Hi, We are sorry for the trouble caused. We regret to inform you that the we are unable find any details with the information shared. Hence, request you to share the order ID, along with the registered email ID and contact number to check and assist you further. Hope to hear from you soon.
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                            W
                            Witty_medic
                            Sep 24, 2021
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                            I ordered my laptop on 22 of Sep and it was promised to be delivered by 23 of Sep but today it is 24 of Sep and still my product is not shipped. I tried to reach customer service executives many times but everyone is telling different story, some say its seller fault while other blame courier service company and a senior concern team executive told me to cancel my product, I don't understand why would I cancel my order I already have paid for it and I want it. There is no update of my product in Flipkart app its stuck in "item waiting to be picked up by courier partner".
                            Very poor service..
                            +1 photos
                            Flipkart customer support has been notified about the posted complaint.
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                              C
                              from Hyderabad, Telangana
                              Sep 24, 2021
                              Resolved
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                              Resolved

                              I purchased Samsung Galaxy 20+ on Samart Exchange Offer, now I'm trying to upgrade with new mobile, it's showing error as " ABB is not enabled in your device" regarding this i called customer care, no one is not resolved issue. More over they are saying pay balance advance amount and kepp with you.
                              Then why should we go for smart upgrade??
                              Seriously flipkart is cheating and playing with Customers money.
                              My Acoount Registered No: [protected]
                              Reach me on [protected]

                              Regards,
                              Chandu
                              +1 photos
                              Oct 29, 2021
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 26, 2021
                              Flipkart Customer Care's response
                              We will revert on it.
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                                Drgokul Raaj
                                from Bengaluru, Karnataka
                                Sep 24, 2021
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                                Hello,

                                Myself Gokul Raj and I'm a Flipkart Plus Member and I purchased many products from flipkart and I also promoted its name to many people I meet and for past 2 years my Flipkart account was in blocked status and I can't even able to order anything because I use only a single sim and it's my personal number and I tried calling Flipkart many times they are just telling me one simple reason that order history has high returns and I return product only if I don't meet with my requirements and I want Flipkart to unblock my account and I guarantee that I'll not return unnecessarily hereafter and I want Flipkart to unblock my account immediately.

                                My Flipkart registered number : [protected]
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 26, 2021
                                Flipkart Customer Care's response
                                We will revert on it.
                                Oct 01, 2021
                                Updated by Drgokul Raaj
                                No updates from Flipkart still now and still my account is in blocked status
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                                  S
                                  Swetapadma Jena
                                  Sep 23, 2021
                                  Resolved
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                                  Resolved

                                  I have recently ordered a pen-stand from Flipkart. After receiving the product I checked the seller's price which was 110 but Flipkart is selling it in the price range of 170-179 excluding delivery charges. Which is absolutely illegal and it violates the Package commodities rule, 2011 under Legal metrology act, 2009.
                                  I want justice against this type of online fraud.
                                  +2 photos
                                  Oct 27, 2021
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 26, 2021
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    S
                                    Shubhamtaj
                                    Sep 23, 2021
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                                    Rude behavior of Delivery agent

                                    I received message from flipkart mentioning time slot (5:30PM - 9:30PM) in which my order would be delivered. The delivery Agent attempted the delivery at around 3:15PM, when I was absent. I called the delivery agent and rather than reattempting the delivery, he argued with me to come at a spot according to his convenience. I did go there to get the product. My order value was 565, and I handed him Rs1000, but he asked me to bring change...
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                                    Mallikarjun10
                                    Sep 23, 2021
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                                    Recently, I cancelled an order and awaiting for the refund. I tried to write a mail to [protected]@flipkart.com but it says that mail id is no longer in use. Can you provide me the correct mail Id for customer support. I am attaching a screenshot. please do check.
                                    +1 photos
                                    Flipkart customer support has been notified about the posted complaint.
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                                      N
                                      nilomoni dao
                                      Sep 23, 2021
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                                      I have recently purchased one apple watch costing rs 73900. I was very happy and elated to receive the product. However when i have opened the product it was in damaged condition. I have also taken the product to apple customer service, what they said product is in damaged and a duplicate one.
                                      I have checked the invoice and the seller turned out to be shreyas retail private limited. I tried to find details of the seller, however when i was searching on the web all 337 reviews of the seller was found to be negative and the seller is a fraud.
                                      My question is. How dare the seller can send such a duplicate product when the amount is so high???
                                      That means there is no screening at the flipkart warehouse.
                                      Flipkart customer care told me there is no return policy in this product. How can such a costly product doesn't come under the category of no return policy?/it's so suspicious!!
                                      Also even though i get a replacement why shall i take it from a fraud seller. What is the guarantee of the original product??
                                      Sir,
                                      I need my refund back immediately. I have been a loyal customer of flipkart since my college days, and this kind of seller looting customers cannot be acceptable.
                                      Pl help me to get the refund.
                                      I am sharing the invoice details and snaps of damaged products.
                                      Also. Pl check the goog review of the seller.

                                      https://www.google.com/maps/place/Shreyash+Retail+Pvt+Ltd/@28.5685052, 77.2228014, 15z/data=! 4m2! 3m1! 1s0x0:0xc922912f1b369eca? Sa=x&ved=2ahukewiszjoa7jtzahxnyzgghvklbjyq_bj6bahneam
                                      +2 photos
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 26, 2021
                                      Flipkart Customer Care's response
                                      Hi, We are sorry for the trouble caused. We regret to inform you that the we are unable find any details with the information shared. Hence, request you to share the order ID, along with the registered email ID and contact number to check and assist you further. Hope to hear from you soon.
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