Flipkart Complaints & Reviews

Pl cancel order and return my money and super coin and also super coin used by me for discount on that product because you are unable to delivered product, just issue created and resolve automatically but no solution last 1 months se yahi chal raha hai

Hi,

I happened to purchase a Realme TV (43inches) from Flipkart on 27th May 2021.

Order ID: OD[protected]
Policy No.-CPFK[protected]

Within 3 months of purchase, the display panel of the TV turned faulty. I am only able to listen to the audio while the video isn't working.

I called up the Flipkart Complete Protection Plan number on 13th Sept 2021. It took me the entire day to register a complaint owing to some technical issue faced by the agents. Neverthless, I was informed that a technician would be visiting my home in 2 working days. It has been a week and there seems to be no solution to this issue. Even after writing to the grievance department, all I get is some unwanted apologies and lame excuses.

Now that the said TAT of 7 days has breached, I would want a resolution to this. I am expecting an exact date by when the technician will be visiting home and no deviation from the said date. Ideally, the technicion must visit tomorrow.

Thanks

Ajesh

Hi,
I am a Flipkart customer (Plus member), my order was flipkart glossary on 16th August 2021, order [protected]@ OD[protected], Amount paid Rs 1215/- and all items was delivered on 17th August 2021. In this order the product Garlic and Ginger found totally rotten for both products, regarding request to return for both products. My complaint (request return) was going on from 18/08/2021 to 21/08/2021 with follow up every day for update of my issue of same product.

On 21/08/2021 when I try to take update about the complaint, I can’t open my account and found this info “ your Flipkart account has been blocked. Please contact our customer support to fix this”. Then I immediately contact to the customer care of flipkart to re-open/ unblock my Flipkart account and send email also. As I got reply email from Flipkart “your request has been cancelled as our systems have detected an unusually high number of returns in your purchase history”. Here I confirm never high return from my account unnecessarily. For flipkart glossary, When Product return, with valid reason and attached a clear image of the issue products also.

Always follow up From 18/08/2021 to 15/09/2021 for unblock my flipkart account and do the refund process for the last Glossary issue products total amount was Rs 146/-. Till now waiting for the same no one connect/ to take the responsible to resolve the same issue.
In my account have super coin more than 1450, Glossary monthly pass up to November month and recently purchase a mobile phone Rs 10249/- on 17 may 2021 mobile phone warranty period for 6 month means up to November. So how flipkart block my account without any valid reason and without any prior information . I am very disappointed with this type of service from flipkart .

Here my request to Flipkart once go through the return details for unblock my account. So that you can find out without any valid reason, I never return any one items also. You can check each return product from my account, you can find out valid reason for each product.

Kindly verify regarding unblock/ reopen my account please.

My entire credit score is falling down because of this loan, Flipkart and IDFC Bank you did not update my paid amount in my account due to which my score got spoiled day by day.
I urge you to update this soon and fix my credit score as soon as possible.

IDFC FIRST BANK LIMITED PERSONAL LOAN[protected]

Warm Regards,
Sahil Shukla
[protected]

I have placed an order for Mi Smart TV worth RS.29999 on 18/SEP/2021 and I have made the transaction through AXIS NET BANKING but after making transaction money got debited and transaction is success but the order is not placed in FLIPKART.

I would request you to refund back my money or place the order for the same .Please respond as early as possible.

From last 4-5 months, many of my orders are cancelled due to pincode mismatch error by flipkart. I have been receiving my all orders on the same address for last 4-5 years but now many of my orders are cancelled by ekart. I have called the customer care for many times but only they have suggestions that I should have to change my address coz the seller can't deliver my orders at my pincode. But today, I confirmed that my orders are arriving at the same hub of Jalandhar city where all the others do arrived in last years but I think the ekart partners don't want to deliver it to my location which is around 8 Km from the hub. Actual problem is not from the seller's end, it is created by the courier service. Its very bad experience from the flipkart for few months as they first show error that 'pincode mismatch', then 'delay' the order for 5-6 days then finally I receive a message about my order 'cancellation'. Now, I feel that Flipkart is provinding a 3rd class service.
Paramjit Singh
[protected]
[protected]@gmail.com

I have ordered MiTV 5X (43") on 7th September, 2021 and got a estimated delivery date of 23rd sept and installation on 25th sept.
I got an early delivery on 15th September but the installation is not done yet.
I called customer care, they said installation will be done on 25th itself as the ticket is raised and can't be reschedule.
If the delivery is done early, the installation should also been have done early.

BoAt Airdopes 381 with ASAP charge Bluet proper not working

[protected]@gmail.com

Order ID: OD[protected]
ITEM: cello Pack of 18 Opalware Dazzle Dinner Set

Initially, after placing order for the above item, flipkart made us to wait 15 days after scheduled delivery period. Subsequently, i have cancelled the order as it was taking enormous delay for supply.

It become almost 01 month after cancellation of the item but i am not getting refund amount for the same.

every fortnight, i getting calls from flipkart customer agent and they every time say your amount will be refunded within 24 or 48 hrs.

Today, i received call from flipkart personal and saying "it is not possible to retrun your amount on your used vallet card or flipcakt gift card. it is only possible to transfer the amount on your personal bank account and they are asking my bank account detail"

I am not feeling secure for sharing my account detail to them.

it is requested to intervene in the matter and help to get my refund on used gift card as soon as possible.

hoping your kind support for the same

Regards

(jahid Khan)
[protected]

[protected]@gmail.com

Ekart boy taked me 100 more than actual price i called him many times he intailly assured me he will give back now he is not responding.he is from Jammu name IQBAL SINGH

Hi,

This is regarding Refund Requested Refund ID:[protected].

Its interesting that you are not able to reach me by phone number otherwise whole word is reaching to me!!!

I am not able to reach you at [protected] because of technical issue at your end as your IVR is saying !!!

In Chat there is no reply.

And finally they have disabled the mail option in customer care.

The complete picture shows Flipkart has made the communication process a one way process.

So overall this issue is not going to resolve.

Thanks for such great experience with Flipkart and I will see if any complain/request number I receive in mail.

Dear all,

I have purchased Voltas AC from Filpkart on 1st Sep'2021. But so far i didnt get any invoice copy from them. due to that i cant able to install the product and warranty not able to claim. And no proper response from Filpkart.

Request some one pls guide us and how to handle this and how i can get invoice copy or how to sent back my product to them

Regards
Loganathan

This is very unfortunate the company has priced 786 for ladies footwear.. I want strict action on it .. I have a screenshot for today 20 september 2021 5:30 am.. I need to file complaint on it

Hi, I tried to check the exchange price of my device, but Flipkart is not able to recognise my device IMEI number. Please help.

On 18th September 2021 I ordered a Boat
bluetooth headphone worth Rs. 1899 from
Flipkart, and I received the package on 19th
September 2021 when I opened the outer
package I saw that There was 2 seal in the
main product package, after opening the main
product package I saw that the product was
missing in the package and when I raised a
complaint about it to the company. They
rejected my refund request saying that "We would
like to let you know that your return request
could not be fulfilled by the seller as their courier
partner has confirmed delivery of the item in
your order with order id
OD[protected] with the product
being intact." And more over they blocked my
Flipkart Account without mentioning anything so
that I cannot contact the customer service for
help and take any further step. Please kindly
help me In this incident.

Iam unable to do the payment using my easy buy credit card. I have a good credit limit and my card is active (ensured with the bank)

I've ordered food colour from Flipkart, and order has came to delivery boys 3 days before and he called and told me "your parcel will reach today" but even after 3 days he didn't delivered, and when I asked him today he talked so rudly .
Address is, Vill - Babhandih, Po- Chitaukhar, Ps - Nasriganj, Dist - Rohtas, State - Bihar, Pin - 821310 .

Dear Sir/Madam,
I, Mr. Bhawanishankar B. Kumawat, ordered a laptop (OD[protected] on 16 sept, 2021 at almost 95% discount which costed me 1900 rs and I received the message that it will be delivered on 25 sept 2021. But after 3-4 hours I received a message that my order has been cancelled by the seller (without my intention) reason was shown that Product is out of stock. But when i checked it was still available in stock but at a price of 45, 514 rs now. So I immediately contacted the customer care to find the actual reason but your customer service is the worst I have ever seen. Your executives used to pick my call, listen to the whole situation and then keep my call on hold for 10 minutes and then cut the call at the end without even informing me. This happened with me 8 to 10 times (I have all the call recordings). This was a total mental Harassment.
Now in a new mail it was said that I have to order a new product again for 45, 514 rs and get a difference amount in form of flipkart gift card after delivery is over. As we all know flipkart gift card can be used only for purchase on flipkart. So in short You want me to pay 45, 514 in cash for new order and again i have to do shopping of 43000 in gift card purchase, So total shopping will be of almost 88, 000 which is a clear business model. And again in a new mail you disapproved this also.
Here comes the main issue, Flipkart has given me 3 different reasons of why my order was cancelled. I never expected such mismanagement from a E commerce Giant like Flipkart.
1.First they said your order was cancelled bcoz it was out of stock (which is of course a lie bcoz it was in stock all the time and even now)
2.Then I received a mail in the morning stating that it was cancelled due to an unexpected constraint faced by the seller and you are eligible for difference amount gift card
3. Again in a new mail stating a new reason that seller has listed the price incorrectly due to an unforeseen error and i will get refund of only my 1900 rs paid online.
{I have attached screenshots of all the three reasons below.}

Then at last one of your executive listened to my whole situation and he said the same thing that I have to order a new laptop and difference amount will be given in flipkart gift card which I didn't accepted and I told him to transfer my call to the superior but he kept my call on hold 2-3 times and then after discussing it with someone he finally told me that your 1900 will be refunded and the difference amount i.e (45, 514-1, 900) will be transferred in my flipkart wallet so that I can order a new laptop (time stamp 27:50 in the call recording attached below). I confirmed it 4-5 times and he said that difference amount will be transferred. But when I am confirming it with your other executives they have no clue about it. {I am attaching the whole call recording of 36 minutes in this mail}

So, at last what I want is that either you deliver the product for the amount I paid at first or transfer the difference amount in my bank account or in form of gift card. Or else I will have to follow the legal way. also pay reasonable compensation for all these mental harrassments.
When a customers orders something at Flipkart it's an implied promise by the flipkart to deliver the product, they can not cancel it without customer's consent. Secondly I was given false information about the reason why it was cancelled which is not expected from such company. Then your executive has told me that compensation will be given to me.

I am also attaching the link of similar cases which has been registered before by others where pure justice was given by the court, I expect the same in my case also.

https://indianonlineseller.com/2015/03/flipkart-to-pay-rs-5500-compensation-for-...⇄ -Pooja%20Vishant%20%7C%20Mar&text=The%20year%202014%20was%20the, thousands%20to%20a%20large%20extent.

Plz don't repeat the same things, Don't tell me to place a new order I don't have that much money. Either deliver the product or give difference amount as compensation so that I can place a new order. Get me the solution asap.

Flipkart packed wrong item. I have purchased A FPX Neckband Headphone but i just recieved A Scroo driver in packet and I want replacement but Flipkart delay my order return and refund, replace.
I need urgently help me.