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Flipkart Complaints & Reviews

2.8
Updated: Dec 15, 2025
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A
Amitaks02
from Bengaluru, Karnataka
Sep 19, 2021
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Ordered Apple AirPods with Charging Case Bluetooth Headset with Mic on 29th July, 2021 at a cost of Rs 11, 490 from Seller LLPSCA listed on Flipkart App. Order ID is OD[protected]. Order was delivered on 2nd August but instead of Apple Airpods, realme Buds 2 was delivered. Raised a return/refund for the product rightaway. Its been over a month now and yet there is no update on the issue. The backend team has asked for photo IDs, which was also provided within time. The team has not updated with the status yet and the resolution date keeps on shifting. First it was set to 4th Aug, then 18th Aug, then 20th Aug, then 24th Aug, then 30th Aug and now it is 8th Sep, 2021. Recently they have agreed for Refund and the wrong product is picked up, but till now 3 times Wishmaster has come for product pickup but wishmaster are not updated that he has to pickup wrong product and brand and all 3 times pickup is denied.
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    @Ajay Yadav
    from Delhi, Delhi
    Sep 19, 2021
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    Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road Devarabeesanahalli Village, Bengaluru 56010
    Website: www.flipkart.com

    Hi Team,

    I have placed the order for HP 15s Core i3 11th Gen - (8 GB/512 GB SSD/Windows 10 Home) 15s-FQ2072TU Thin and Light Laptop (15.6 inch, Jet Black, 1.69 kg, With MS Office) on Thu, 16th Sep and it was cancelled by the flipkart by giving me excuse that Since the item went out of stock, it was cancelled. Than after i go there chat support and they confirmed me that i can place a fresh order and they will add the difference amount gift voucher in my flipkart account.

    But than i received a call from flipkart associate and now he is denying that they will not be able to compensate against this. Request you to please help me to get the resolution. I need this product urgently.

    Thanks & Regards
    Ajay Yadav
    [protected]
    Flipkart customer support has been notified about the posted complaint.
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      R
      Ramdube
      Sep 19, 2021
      Resolved
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      Resolved

      Not giving laptop service

      Address: Banglore

      I ordered lenovo laptop in the month of october 2020 now its not working good so now i need service that customer care nomber peoples recieve call and giving invalid nomber they are not giving proper service their

      so requesting you to help to inconvinience of my problem
      Thank you

      Order id:--OD[protected]
      MOB NO: [protected]
      DATE:19/09/2021...
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      S
      Sweta saha
      from Kolkata, West Bengal
      Sep 19, 2021
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      Address: 419 jessore road green park blockA kolkata 700055

      I had ordered a mode by red tape shoe from flipkart 1st august 2021, as the product was not expected so i got that returned by 8th august 21.as per flipkart refund initiated by them 27th aug but that not reflected on my account as i sent them my account statement also.after that flipkart close that case and they are not looking this matter to get my refund back.
      Flipkart customer support has been notified about the posted complaint.
      Please look into this matter

      Refund not initiate from flipkart - Comment #3895487 - Image #0
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        A
        Akhilsuresh
        from Ernakulam, Kerala
        Sep 19, 2021
        Resolved
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        Resolved

        Address: Padickal house elambakapilly po Aimury
        Website: Flipkart

        We have purchased realme tv from flipkart last year and for last 5 monts it is not fuctioning due to damage in display. This been informed to the service provider and flipkart and confirmed that the amount will be refunded. But now it is informed the case has been closed without providing any refund. This is purely cheating and not able to contact flipkart on the same.
        The case id is : FW[protected]
        Need a solution in this issue/we will be forced to move legally.
        Sep 19, 2021
        Complaint marked as Resolved 
        We have purchased realme tv from flipkart last year and for last 5 monts it is not fuctioning due to damage in display. This been informed to the service provider and flipkart and confirmed that the amount will be refunded. But now it is informed the case has been closed without providing any refund. This is purely cheating and not able to contact flipkart on the same. The case id is : FW-202109142046 Need a solution in this issue/we will be forced to move legally.
        Flipkart customer support has been notified about the posted complaint.
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          C
          Chaitanya Malvankar
          Sep 19, 2021
          Resolved
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          Resolved

          Address: Vashi, New Mumbai

          I ordered a Dell Laptop from Flipkart on 5-Aug-2021. After a few days, i noticed that the hinge of the product makes creaking noise. It is also uneven. Since the laptop was in refund period, i contacted flipkart and ask them to take back the product and refund me or give me another replacement of the same one. Flipkart goes through the process of closing the issue after doing some checks. This happened (closing the issue) 5 times now. This is utterly irritating behavior from Flipkart. It has been more than 2 months and nothing happening about it.
          +1 photos
          Nov 2, 2021
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Sep 20, 2021
          Flipkart Customer Care's response
          We will revert on it.
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            N
            Nishkarsh Tripathi
            Sep 19, 2021
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            Website: www.flipkart.com

            My name is Nishkarsh Tripathi, I am from Moradabad.
            I purchased a laptop on 11th of Sep, 2021 and on 12th of Sep, 2021 flipkart delivered me a dead laptop and immediately I placed a return request. Then flipkart customer care called me and said "A technician will visit your place for verification before 16th of Sep, 2021." On 14th of Sep, 2021 I received the contact details of technician, I called him and asked when he would be visting my place on which he said "Today I don't have time I'll tell you tomorrow" .I waited till next day evening then I again called him to ask the same thing on which he replied "I don't have your request go and call flipkart, don't argue with me". I called flipkart and they told me to wait till 16th of Sep, 2021. Today is 18th of Sep, 2021 still no technician visited my place and flipkart again extended technician visit to 22nd of Sep, 2021. I am not able to do my office work because of all this, all my saving of Rs.1.03L has been taken by seller and i am sitting with this dead laptop, waiting for technician since last 5 days. Above all this there is no possible way to raise a complaint against the technician as he is misbehaving with me on each and every call. Flipkart is again and again marking all my issues as resolved by themselves but I am facing the same problem since last week. They are wasting my precious time in a hope that I'll cancel the return. All my funds are blocked because of which I am not able purchase another laptop from some other place. Please help me get a replacement or refund so that this mental torture gets over and I can resume my work.
            +2 photos
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              S
              shreyansh_x
              Sep 18, 2021
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              Website: Flipkart

              I have ordered two apple airpods and both were cancelled by Flipkart after shipping and niw price is increased and they are saying its cancelled because of out of stock and still available for buying.
              I need compensation for difference of amount
              Order id- OD[protected]
              And - OD[protected]
              Flipkart customer support has been notified about the posted complaint.
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                G
                Gul Rukhsar
                Sep 18, 2021
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                I have ordered a verona laptop table on 14th september 20121 and the delivery date is on 21st september 2021 but the product isnt shipped yet.So kindly look into my issue and resolve it as soon as possible.i need the item urgently
                Flipkart customer support has been notified about the posted complaint.
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                  S
                  sam3961
                  from Chandigarh, Punjab
                  Sep 18, 2021
                  Resolved
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                  Resolved

                  I have ordered Boat EarPods from flipkart and transaction done through Google pay but after that its not showing in my orders.
                  My transaction id is :[protected]

                  My email address is : [protected]@gmail.com
                  +1 photos
                  Sep 19, 2021
                  Complaint marked as Resolved 
                  Its resolved within 12 hrs Thankyou flipkart
                  Flipkart customer support has been notified about the posted complaint.
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                    R
                    Ritam Mallick CSE 110
                    Sep 18, 2021
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                    Address: 6/19 Trunk Road , A Zone, Durgapur-04
                    Website: www.flipkart.com

                    On 19.01.2020 I ordered Acer Swift 3 (order id:-OD[protected] worth Rs.44990 from flipkart and got deliverd on 05.02.2020. I received a damaged product(having keypad issues) and replaced so replaced it. Flipkart sent me another product replacing that one. It was okay till I discovered that I recieved an used refurbished product even after replacing from Flipkart. I was facing issue with my charging port and I raised to customer self service in Acer website at (https://customercare.acer-apac.com/). I put my SNID no.
                    ( NXHBJSI00193701D7B7200 ) of my laptop and discovered that it was purchased on 19.09.2019 ( which is 5 months before my invoice date) and my warranty expired on 19.09.2020 which should be 05.02.2021 (as of 1 yr warranty). I am disappointed with Flipkart regarding this scam.They are selling the used laptops to the customers . I want a full compensation for the scam and i want this issue to be solved. Please give my money back Flipkart. I wont pay you for an old product. Please take back the laptop. I will take legal step for it and will visit consumer court if my issue isn't solved.
                    Attaching the proof below for the issue.
                    +4 photos
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 19, 2021
                    Flipkart Customer Care's response
                    We will revert on it.
                    Sep 21, 2021
                    Updated by Ritam Mallick CSE 110
                    The day I posted about the above issue on consumer complaints I received a call around 7:50 am the very next day on 19.09.2021 from [protected] stating that it's from Flipkart. I got the call on the no. that is related to the above mentioned order and the person who is interacting with me about the issue knows all the details for the above order. At first, I believed him coz he already knew about the same issue and was ready to help me with replacement and refund. Then I was asked to install Anydesk app from PlayStore and was told to share the id with him. I also did that. Further I was told to share the bank details of mine related to the order for the refund. Then I realized that I was going to be scamed by him. Then I argued and denied to share my personal details with him and after that he understood that I caught him. And after saying some bad slangs he cut the phone. I was surprised how he got the details about my order and the related phone no. with it as it is only accessible by Flipkart only. Please look into the matter for this issue coz I think it was internally done by Flipkart. I will go with legal procecution in the consumer court about this issue also if my personal data is being shared with the 3rd party. Gradually Im losing my interest to shop with Flipkart. Kindly look into it.
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                      H
                      Hukam Sain
                      Sep 18, 2021
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                      Address: Gurgaon

                      Delivery boy not come to the pick up my product
                      Flipkart customer support has been notified about the posted complaint.
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                        P
                        parakh maheshwari
                        from Korba, Chhattisgarh
                        Sep 18, 2021
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                        I have bought a DEYANN Men Kurta and Patiala Set from flipkart which was ordered on[protected] and I have raised a return request for it on 8th sept., 2021 and pickup deadling was 15th sept. 2021. 15th sept. they have not pickup my item and cancelled my return request. I again called customer care for the same and they have raised return request again but still it is not picked up yet and when i am calling them to picked up my item they are giving excuses. Please help me out to pickup my item and get return from flipkart.
                        I am sharing the details of my order:
                        Order ID - OD[protected]
                        Invoice ID - FADL0P[protected]
                        Delhivery tracking ID[protected]
                        Refund Amount - 2246/-
                        +3 photos
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 19, 2021
                        Flipkart Customer Care's response
                        We will revert on it, .
                        Sep 23, 2021
                        Updated by parakh maheshwari
                        Still flipkart has not picked up my product yet and he is just extending the pickup date but not picking up. please take suitable action

                        Sep 27, 2021
                        Updated by parakh maheshwari
                        again flipkart has cancelled my return request and this is 3rd time. please take suitable action and help me to get my refund.

                        Still flipkart has not picked up my product yet and he is just extending the pickup date but not picking up. please take suitable action

                        Flipkart is not picking up my order - Comment #3897929 - Image #0
                        again flipkart has cancelled my return request and this is 3rd time. please take suitable action and help me to get my refund.

                        Flipkart is not picking up my order - Comment #3899237 - Image #0
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                          S
                          Sahilchawla
                          from Delhi, Delhi
                          Sep 18, 2021
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                          Hey flipkart my order ID is OD[protected] I had ordered a HP laptop from them and therefore they cancel
                          my order without any confirmation from me asking me to place a new order on the site again thay say they will pay the difference amount in the form of giftcard if i purchase it again in the next 7 days but when i asked them to assure me that u will definitely pay me the amount they failed to do that and now they are directly giving a reply that they will refund my money (price difference at the time of buying) and i had a lot of orders which they cancelled stating different reasons of out of stock / losting prolems seller problem etc etc please help me in this matter
                          Flipkart customer support has been notified about the posted complaint.
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                            V
                            vpnkmr718
                            from Agra, Uttar Pradesh
                            Sep 18, 2021
                            Resolved
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                            Resolved

                            Address: Agra
                            Website: Flipkart

                            I bought an LG tv from flipkart and also bought flipkart complete protection warranty of 3 years with it. Recently my tv starting having issues and i filed a complaint at flipkart complete protection service. They kept on delaying my service at every step possible, be it the visiting of serviceman or delivery of the defective part (i.e. motherboard in my case) .Finally after 2 months, the serviceman came to my house yesterday with a part which was an old, repaired power board instead of a new motherboard . Now i again called the flipkart complete protection service and they are telling me that it would take another 21 days to send motherboard. It looks like they are just deliberately delaying my service and i feel helpless cause they don't even let me talk to their seniors. They are just trying to irritate me with this in hope that i would stop calling them or asking them for service.
                            +1 photos
                            Nov 1, 2021
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 19, 2021
                            Flipkart Customer Care's response
                            We will revert on it.
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                              N
                              Nidhi2607
                              from KORBA, Chhattisgarh
                              Sep 18, 2021
                              Resolved
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                              Resolved

                              Address: SE 643, CSEB colony korba cg

                              Product name - oziva plant based herbalance
                              Order date - 28june 2021
                              Refund date -15 july 2021
                              Order id - OD[protected]
                              Refund ref no[protected]
                              Price- Rs 899
                              Since it's about 2 month no amount credited to my account
                              +1 photos
                              Oct 20, 2021
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 19, 2021
                              Flipkart Customer Care's response
                              Hi, We are sorry for the trouble caused with order ID: OD[protected]. We'd like to let you know that the seller has processed the refund of Rs. 899 on July 05, 2021. It should have reflected in your credit card by July 15, 2021. Request you to note down the ARN:[protected]. If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card. Hope this helps. Thank you.
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                                Y
                                Yte
                                Sep 18, 2021
                                Resolved
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                                Resolved

                                Address: Bill.&po.-hadarahata,teh-barhi, District.-katni,(m.p.)483770
                                Website: www.flipkart.com

                                I purchased a poco m3 pro 5g smartphone for 13999/- rupees from the flipkart from truenet commerce, a defective phone was delivered to me but I raised a request for a repacement the same day but got rejected every time and never recieved a replacement one month is going to be complete and got nothing except their lame excuses, I am miserable... I am not able to attend classes not able to make income or nothing without my phone.
                                +1 photos
                                Oct 22, 2021
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 19, 2021
                                Flipkart Customer Care's response
                                We will revert on it.
                                I can be reached at [protected]@gmail.com
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                                  S
                                  sathyam999
                                  Sep 18, 2021
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                                  Product details:
                                  order id - od[protected]
                                  adidas throb m running shoes for men
                                  seller: adi sports inida pvt. Ltd
                                  price: 1, 349

                                  we have ordered the product on 5th august 2021 and received on 11th august 2021. We have requested for the return on the same day and the flipkart has cancelled the return on 16th august 2021. We have been continuously requesting for the return, they have been postponing the return, they have been cancelling the return and marking the issue as resolved. And now we are exhausted taking their calls on confirmation of the product return from more than a month.
                                  Flipkart customer support has been notified about the posted complaint.
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                                    P
                                    Princebuke
                                    Sep 18, 2021
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                                    Hello sir/madam I ordered a (refurbished) iphone x 64 gb(order no.OD[protected] on[protected] from Flipkart and its delivered on[protected] and I shocked to see product is missing inside box received soap I immediately call to costumer care service of Flipkart and raised a complaint about this and Flipkart's team told me to wait[protected] and next day Flipkart's team told me to send documents and I send to team. I daily contact to costumer care of Flipkart for know about raised complaint today[protected] Flipkart send me message "your return request cancelled by seller" and then I try to check in Flipkart app I again shocked to see my 1.5 year old Flipkart account blocked now am unable to connect with costumer care of Flipkart I am totally disturbed by Flipkart now I want my hard earned money my request I want Full refund
                                    +3 photos
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 19, 2021
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Sep 20, 2021
                                    Updated by Princebuke
                                    Still not response but give me date by date for waiting
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                                      S
                                      sathav
                                      Sep 17, 2021
                                      Resolved
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                                      Resolved

                                      Shipment not delivered to me but ekart sent me a message that it is delivered. up on complaint. they said they will resolve by 16 th September, then they are postponed. isuue yet to be resolved.
                                      +2 photos
                                      Nov 1, 2021
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 19, 2021
                                      Flipkart Customer Care's response
                                      We will revert on it.
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