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Flipkart Complaints & Reviews

2.8
Updated: Oct 12, 2026
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B
Bhanu1018
from Bapatla, Andhra Pradesh
Oct 12, 2021
Resolved
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On October 4th I have booked my Sony PS5 and they said the ordered will be delivered by October 9th, now when I contacted Flipkart customer care they are saying today the order will be shipped and still that today has not arrived and again asking one more week time to resolve the issue. Is this some kind of fraud or what don't know. Very disappointed.
Nov 24, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2021
Flipkart Customer Care's response
We will revert on it.
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    B
    Bala Paramesh
    Oct 12, 2021
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    Website: flipkart.com

    Placed an order on 5th oct 2021,
    Od No:- OD[protected],
    Expected delivery is on or before 9th oct2021,
    My order is been moving back and forth but not being delivered.
    Flipkart has raised a complaint on logistic partner on behalf of me.
    saying issue will be resolved on or before 16th oct 2021.
    Too much delay in delivery and updates.
    Payment has already been made,
    Requesting a faster delivery.
    Reg Mob NO:- [protected],
    Flipkart customer support has been notified about the posted complaint.
    Same for me as well
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      G
      Gautam546
      Oct 12, 2021
      Resolved
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      Resolved

      Address: Ecommerce
      Website: www.Flipkart.com

      I have ordered grocery from flipkart on 6th of october, Order ID - OD[protected], Next day the delivery person came and i opened the package in front of him but there were 7 items missing from the package, i told the delivery person that these 7 items are missing.

      1.) Kellogg's Chocos 1.2 KG - Rs.470
      2.) Happilo 100% Natural Premium Californian Almonds 100g - Rs.145
      3.) Tulsi Cashews 100g - Rs.120
      4.) Pansari Blended Oil Plastic Bottle 1kg - Rs.177
      5.) MDH (Haldi)Turmeric Powder 100g - Rs.34
      6.) Flipkart Supermart Select Cumin Seeds (Jeera)-100g - Rs.33
      7.) HEINZ Tomato Ketchup - 500g - Rs.99

      He looked at the bill and checked the items himself and agreed with me and told me mam, we only deliver the grocery we dont know the actual items as it comes already packed from ghaziabad, Please contact the customer support and they will refund you for your missing items and since then i am in constant up and down with the flipkart customer support, 5 times i have registered a complaint regarding the missing items on flipkart and each time the seller is rejecting my request saying we have delivered the items and the package was intact even after showing the same to the delivery person the seller is not accepting the refund request for missing items, and i m stuck between the flipkart customer support who works like a bot everytime i tell them this thing they initiate a new return request like robots and seller keeps rejecting it and they are so blind to see that the seller is not refunding my money, but still they keep doing the same thing, I came on this platform for help but i am hopeless now.
      Nov 28, 2021
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Oct 14, 2021
      Flipkart Customer Care's response
      We will revert on it.
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        L
        lokesh7333
        from Mumbai, Maharashtra
        Oct 12, 2021
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        I have ordered a product on 2nd october.
        (order ID OD[protected]
        The delivery was supposed to be done by 4th oct and then revised delivery on 7th. Today is 12 oct and the dilevery is not yet done.

        please tell me why dilevery is taking so much time. my work is pending beacuse of this.

        I have attached the screen shot of dilevery-time line given by flipkart app.
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Oct 14, 2021
        Flipkart Customer Care's response
        We will revert on it.
        Oct 15, 2021
        Updated by lokesh7333
        No update as such. Order is still stuck at at sellers point to be picked up. Costumes care keeps extending date by 3 days each time. Now they say 20oct.
        I have ordered on 2nd Oct. 😩
        Oct 23, 2021
        Updated by lokesh7333
        Still no update
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          S
          Suman4K
          from Motihari, Bihar
          Oct 12, 2021
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          I ordered realme gt me Order ID - OD[protected] on 3rd October due to festival season it's expected date was 17 but now extended to 23 what's going on to this company i believe that it's good company but no I'm using flipkart from many years and i am plus member please i want my product fast
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Oct 14, 2021
          Flipkart Customer Care's response
          We will revert on it.
          Oct 14, 2021
          Updated by Suman4K
          After filing complaint it's more extended 1 day i want compensation of 1500 for this type of experience and please ship it fast so i get it last by 18

          Oct 14, 2021
          Updated by Suman4K
          i want to get this product delivered on 18 because, today it shows date of 18 delivery date on flipkart page on ordering fresh same order so i ordered on 3rd october and still didn't shipped so ship it and deliver fast

          Oct 25, 2021
          Updated by Suman4K
          Today is 25/10/2021 and still order is not delivered

          Oct 30, 2021
          Updated by Suman4K
          and order is cancelled at last very worst experience i want compensation of 1000 of order being cancelled

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            P
            Parag Khanolkar
            Oct 12, 2021
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            1. Had lodged a complaint (# JMUM[protected], about new Avita laptop not working, two months ago.
            2. Your service engineer visited & gave a shock by disclosing that it had refurbished mother board & not the original one.This is not only shocking but illegal also.
            But he promised, it will be replaced with original one.
            3. I waited for 3 weeks to get new mother board.
            4. After that, when service engineer came, he revealed that key board is also faulty.
            5. I am waiting for 2 weeks now for keyboard also, but no one turned up nor have given any feed back.
            6. I wonder which other parts inside are faulty ???

            Now my patience limit is over.Never experienced such pathetic service response anywhere.
            I expect you to replace this faulty laptop with new one .
            Flipkart customer support has been notified about the posted complaint.
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              S
              sompk777
              Oct 12, 2021
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              I purchased 265 liter Whirlpool refrigerator at the price of 21740 rupees from flipkart on 2nd October and the product was delivered on 4th October. When delivered, it was partially unboxed by delivery boy (bottom thermocol was not removed) and there was a dent on body which was not noticed. Next day on 5th October the same was noticed by wirpool engineer when he is there for demo. Same day the replacement complaint is raised to fliokart to replace the same but it's not been resolved after 2 escalation. It's been already 8 days after product delivered. Please help us get the right product.
              Flipkart customer support has been notified about the posted complaint.
              Damaged image is attached for your reference. You could also find the currant status as unresolved by fliokart.
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                S
                Sandyh46
                from Bengaluru, Karnataka
                Oct 12, 2021
                Resolved
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                Resolved

                Hello team,

                I had ordered a phone on Flipkart with the exchange of my old phone. However, the delivery agent refused to deliver the phone at the same price, because he said that my old phone had some discoloration. However, I assure you that there is no discoloration (Will send pictures if needed). What's worse is, when I canceled my order, I got a refund of 100Rs lesser than originally paid, and one of your customer service agents said it's non-returnable as per policy. Now 3 points-

                1)My phone doesn't have any discoloration.
                2)I didn't get the new phone at the quotes price.
                3)I lost 100Rs.

                Whose fault is this? I do not care about your policies, because Flipkart has no right to pay me a lesser amount when there isn't a fault of my own. Let alone the time and effort it took me.

                Order ID - OD[protected]

                Regards,
                Sandesh
                [protected]
                Nov 6, 2021
                Complaint marked as Resolved 
                Resolved. Thank you, Flipkart!
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Nov 06, 2021
                Flipkart Customer Care's response
                Hi, Greetings from Flipkart. Order ID: OD[protected]. We are sorry for the trouble caused. We will certainly help you out with this. We'd like to let you know that Rs. 5974 + 100 on Oct 10, 2021, and this will reflect in your credit card by Oct 15, 2021. Request you to note down the bank reference numbers: [protected] and [protected]. ​If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card. Appreciate your understanding. Thank you.
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                  S
                  Santosh kumar singh7654
                  from Katihar, Bihar
                  Oct 12, 2021
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                  Address: Flipkart
                  Website: Flipkart.com

                  I ordered an oppo enco earbuds from flipkart on 3rd october 2021 and received a box on 11th October 2021 in which product is missing. I contacted flipkart customer support for the missing product they told me I can't get the product as the product is out of stock.i again told them the product is there on flipkart then they told me product price is increased so I can't get the product but I can get the refund then they start asking me ID proof for verification which sound suspicious to me then they told me to update email address because future communications will be on email which I updated. On 12th October the email me that seller and delivery partner is confirmed that I got the product intacted so they will not refund my money. I again contacted them now they are asking me my brother adhar card details as on address his name is mentioned. I don't fell safe sharing mine and my family personal details with flipkart as they are going to share this to seller as customer care representative told me.i can't understand what to do please help
                  Flipkart customer support has been notified about the posted complaint.
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                    M
                    mekrani
                    from Mumbai, Maharashtra
                    Oct 12, 2021
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                    My flipkart order number ODI[protected]
                    delevry boy mujhe call kiye ke sir mai aap ka order leke aap ke biulding ke niche khada hu mai usko bola ke bhai aap jo order laye ho us ka mai wait kar ke thak gaya aur abhi mai office me hu mai ne bola niche jo gard hoga usko order de ke ek photo le lena aur mujhe bhej dena kyu ke mai new hu mujhe pehchanne me asani hogi kyu ke gard change hote rehte hai utne me hi wo bola mai order leke wapas jaa raha hu aur ye order 10 ya 15 din ke baad launga ya cancel karwa dunga maine usko kuch nahi bola 2 din ke baad order cancel ho jata hai to mai flipkart ko call me back ka reruest kiya waha se call aya maine apni problem bataya wo bolta hai sir order firse kar do but mai delivery dipartment ki koi complent nahi likhunga mai bola jb maine order kiya tha to Rs. 1933 ka tha aur ab 3400 ka ho gaya hai isme to mera nuksan hai but flipkart ki taraf se mujhe koi help nahi mili please help me.
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 14, 2021
                    Flipkart Customer Care's response
                    Hi,
                    Order ID: OD[protected]
                    We are sorry to let you know that your order for the product 'WOODLAND Outdoor For Men
                    ' has been canceled by the seller due to unforeseen reasons. We request you to place a fresh order. Your kind understanding is appreciated. Thank you.
                    Oct 14, 2021
                    Updated by mekrani
                    Mai kyu new order place karu aur rahi baat cancel ki to seller ne nahi delivery executive ne order dene se mana kiya uske khilad kab action legi flipkart
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                      P
                      Prakash Bagla
                      Oct 12, 2021
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                      Had ordered Samsung F62 through Flipkart (Order Id : OD[protected] for delivery scheduled on 7th October. I had been trying to reach delivery agent for delivery of product multiple no. of times and even escalated this with Flipkart with no revert. I had received a call from delivery agent on Sunday 10th October around 6 pm when I told him to deliver product on Monday 11 th October since I am not there at home. I did not receive the product or any call on Monday and was continuously trying to reach delivery agent and finally reached him in evening when he told that due to server issue he could not deliver on Monday and promised to deliver on Tuesday. However my order was unilaterally cancelled on Tuesday early morning without my consent. I want my order to be reinstated on as it is basis since I had paid the full amount through card ( i do not accept refund as i did not cancel order), the delivery executive promised to deliver the product and there were no delibery attempt at my doorstep as per their policy.
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 14, 2021
                      Flipkart Customer Care's response
                      Hi,
                      Order ID: OD[protected]
                      We are sorry to let you know that your order for the product '
                      SAMSUNG Galaxy F62 (Laser Blue, 128 GB)' has been canceled by the seller due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 11 Oct 21 and it should be reflecting in your account by now. Your kind understanding is appreciated. Thank you.
                      Oct 15, 2021
                      Updated by Prakash Bagla
                      My issue is not yet resolved. Once the product has been sold and is in transit with courier services and courier service is coordinating for delivery and the order is prepaid, the seller cannot have right to cancel the order without my consent. I do not think this is fair practice. I have lost the discounts offered on other applications plus have spent on accessories for the prodcut ordered through flipkart. Its clearly evident that since the seller has removed the discount they have cancelled my order without any reason. I reiterate this is not a fair practice and seller should not have any right if the product has left for delivery and the order is prepaid.
                      Oct 19, 2021
                      Updated by Prakash Bagla
                      Even I have not got the refund of Rs. 100 which was charged for exchange service against phone which never happened.
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                        S
                        Srinadh yaragani
                        from Kodad, Andhra Pradesh
                        Oct 12, 2021
                        Resolved
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                        Address: 1-63h.no paleannaram narayanapuuram(v)
                        Website: Flipkart

                        I ordered a new mobile realme gt master edition in flipkart on 08/10/21 they gave a delivery date 11/10/21 I have stopped all my works to receive the product but they not delivered the product upto now also and they are extended the delivery date to 14/10/21 I need compensation for their mistake because I have losted my valuable work of worth 4000rs\-
                        Nov 15, 2021
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 14, 2021
                        Flipkart Customer Care's response
                        We will revert on it.
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                          Shubhamrao79
                          from Raigarh, Chhattisgarh
                          Oct 12, 2021
                          Resolved
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                          Resolved

                          Address: Vision star seller Flipkart
                          Website: Flipkart.com

                          Maine Flipkart se 5 Oct 2021 ko ek Poco m2 pro 6-128gb mobile order Kiya Tha, mujhe 9oct 2021 ko delivery mili jab Maine parcel open kiya to mujhe samsung ka dummy phone Mila

                          Please help me India govt police or consumer forum..
                          Mere issue ko aaj 3 din ho gaye 21st Tak customercare wale bole Hain wait kariye...lekin jaisa ye Flipkart wale logo ke sath fraud Kar rahe Hain..inke upar aur ye vision star seller ke upar consumer court jald se jald action le aur inke upar 420 ka dhara lagakar Puri company seal kar de

                          Mera order id OD[protected]
                          Nov 14, 2021
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 14, 2021
                          Flipkart Customer Care's response
                          We will revert on it.
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                            ravi.moon3
                            from Chennai, Tamil Nadu
                            Oct 12, 2021
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                            I have recently purchased a gaming smartphone (Poco f3 GT) through flipkart on 02-Oct-2021 and it got delivered on 06-Oct-2021. Order Id - OD[protected]. I was facing software issues sometimes and wifi not working properly it's got disconnected sometimes, not often. So i did factory reset and also updated software to the latest version. Nothing works. So that i took screen recording of the issues and raised replacement request. Because i already experienced with Flipkart replacement once . So Flipkart arranged Jeeves technician visit. Technician came and installed some performance testing app and told everything working fine. But he couldn't accept the proof which i have Because of the Flipkart policy. So they cancelled my replacement request. I have attached some screen recording of the issues i'm facing. I just need an replacement.
                            Flipkart customer support has been notified about the posted complaint.
                            Oct 12, 2021
                            Updated by ravi.moon3
                            i couldn't add screen record video. Just now added to Dropbox.. please check https://www.dropbox.com/sh/y0fyrlmkzj6f9eh/AAAw3noWhj0CFq0x8G2Fy6mTa?dl=0
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                              H
                              Hari haraPrabhu
                              Oct 12, 2021
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                              We have placed ordered things on 22July'21in flipkart B2C platform amount of Rs. 8299/- from credit card, the payment which was debited from my card & the same was opted as EMIs but product history was not showing in flipkart app and things also not delivered till.

                              The only proof we having bank statement.

                              Hence please assist here to support.

                              [protected]
                              Flipkart customer support has been notified about the posted complaint.
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                                pavan bhattiprolu
                                Oct 12, 2021
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                                I have ordered 3 products from Flipkart for my son. the delivery date for product-1 was supposed to be 4th of October. the status is showing that product reached a nearest hub on 6th October. it has been 6 days since then. the product is neither delivered nor there is a status update.

                                for product 2 & 3 - the status shows that they have been shipped. no change since last 12 days, though delivery date is 5th October.

                                raised some 15 complaints. no change in the situation.
                                Flipkart customer support has been notified about the posted complaint.
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                                  cooki 3
                                  Oct 12, 2021
                                  Resolved
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                                  Resolved

                                  Website: Flipkart.com

                                  I've ordered my iPhone on 4th oct and it has not been shifted till now I've paid it online they don't even notify if its gonna be delay
                                  Oct 13, 2021
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Oct 12, 2021
                                  Updated by cooki 3
                                  It's not resolved yet
                                  Verified Support
                                  Oct 14, 2021
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  It's has been shipped
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                                    tkdl515
                                    from Delhi, Delhi
                                    Oct 12, 2021
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                                    Website: Flipkart.com

                                    I just purchase an Thomson 9A Series 80 cm (32 inch) HD Ready LED Smart Android TV from Flipkart.com(Order ID OD[protected] on 07th Oct. 2021, they don't install it till date, and even not return my money back. Please do the needful.
                                    Flipkart customer support has been notified about the posted complaint.
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                                      akhacker
                                      Oct 12, 2021
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                                      Mobile was out for delivery on 3rd oct but after several complaints it is still not delivered
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 14, 2021
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Oct 14, 2021
                                      Updated by akhacker
                                      It's been more than 10 days the delivery guy is saying due to technical issue they are not able to do out for delivery.
                                      The product is reached but not getting delivered please check and do the needful
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                                        fayaz080
                                        Oct 12, 2021
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                                        Website: Flipkart

                                        Tv got delivered on Oct 7th 2021, I haven't received any update on installation. Worst customer support, I'm not getting proper response from either side. Please resolve this issue ASAP.
                                        Flipkart customer support has been notified about the posted complaint.
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