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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
Complaints 47154
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K
Krishanlalckd
Sep 22, 2021
Resolved
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Sir, I place my first grocery order on 7 sep 2021 having Order id OD[protected]. I get my order on 15 sep 2021. But there was only 6 items in the order while i placed the order for 7 items. Cherry Blossom Nourishes Leather Shoe Liquid Polish
Is missing in the order. I complained for this 4 times through your executives., But in vain.
There is not solution at all till now.
I am shocked about this behavior from the seller.
Please provide the resolution as soon as possible.
Thanking you.
Sep 22, 2021
Complaint marked as Resolved 
I complained 4 times through flipkart executives., But in vain. There is not solution at all till now. I am shocked about this behavior from the seller. Please provide the resolution as soon as possible
Flipkart customer support has been notified about the posted complaint.
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    venkateshmp1
    from Jalkot, Maharashtra
    Sep 22, 2021
    Resolved
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    Resolved

    I have more than 500 rs in my flipkart wallet which is going to expire soon.
    So I am trying to purchase an item, but flipkart is not allowing at the last to do the purchase, they are cheating ad want my money to get expired.

    they are showing error message as
    "Transaction amount exceeds the risk limits defied by the bank for this card"

    but i am using my flipkart wallet balance, not any bank or card as they show in above message.

    they are cheating customers by this way, so that balance gets expired and they can have it for free.

    my mobile no is [protected]
    email [protected]@gmail.com

    somebody please help me get my money
    Oct 16, 2021
    Complaint marked as Resolved 
    FLIPKART took around days to fix it. It's resolved now.
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Sep 24, 2021
    Flipkart Customer Care's response
    We will revert on it.
    Sep 24, 2021
    Updated by venkateshmp1
    please help me flipkart

    Sep 28, 2021
    Updated by venkateshmp1
    I think Flipkart want m gift card money to expire, so that they can have it.
    that is why they flipkart not fixing the problem?
    Sep 29, 2021
    Updated by venkateshmp1
    are you looking ni to it Flipkart Customer Care?
    Sep 29, 2021
    Updated by venkateshmp1
    are you looking ni to it Flipkart Customer Care? https://www.consumercomplaints.in/flipkart-b100087
    Oct 07, 2021
    Updated by venkateshmp1
    please look into it Flipkart Customer Care?
    Verified Support
    Oct 17, 2021
    Flipkart Customer Care's response
    We will revert on it
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      K
      kingrefineries
      from Korampallam, Tamil Nadu
      Sep 22, 2021
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      The issue that I have experienced was: Booked flight for travel from Chennai to New York for travel on 20 Aug 2021 by Etihad Airways PNR: DKAESD. Flipkart Booking ID: FF[protected]. The airlines cancelled the flight and we are yet to get the full refund for the same. If we contact airline they say the refund has been processed to Flipkart.com but flipkart are not refunding the amount.

      It occurred on: 20/08/2021

      Refund the amount
      Flipkart customer support has been notified about the posted complaint.
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        S
        Singer Rajkumar Official
        Sep 22, 2021
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        I was purchase a tshirt of puma printed round neck white of cost 711 and 38 supercoins I file return request and it has pickup but I didn't get my refund money
        Flipkart customer support has been notified about the posted complaint.
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          O
          Onkar_singh1805
          from New delhi, Delhi
          Sep 22, 2021
          Resolved
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          Resolved

          I ordered vivo Y20A on 15 sept 2021 from Flipkart.

          It got delivered WITHOUT SEAL on the box.

          I had had recorded unboxing video. It is clearly visible in the video that box originaly came without any seal.

          I placed replacement request but it was not able to be replaced. Reason stated was that seller was not able to replace. So I placed return and refund request.

          Pickup guy came for verification today(22 sept, 2021), to my surprise the IMEI number in phone doesn't match with that on the box. Pickup guy was also not able to verify the IMEI number.

          IMEI NUMBER IN PHONE AND THAT ON BOX DOESN'T MATCH.

          I don't know who is at fault whether the seller or Flipkart or both but the thing is I am suffering as I have to spend time and energy on a fault which I didn't commit. It's really harrasment. It was a gift for my mother. Flipkart and it's seller have ruined it.

          I didn't expect such FRAUD from a reputed online seller like Flipkart.

          Also the response time is so slow, they literally take 72 hours for the complaint which can be addressed and solved within hours. Pathetic customer service.

          Order ID - OD[protected]
          Return ID -[protected]

          NOTE:
          1. Phone is used one because when I switched on the mobile there were no options of setting up an account, date and time, wifi settings etc. It just opened normally like a used phone.

          2. SIM Ejector Pin is also not there in the box.

          3 There was dirt on phones' cover. New phone and dirt? That too inside the box?
          Nov 1, 2021
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Sep 22, 2021
          Updated by Onkar_singh1805
          IMEI not matching.

          Sep 22, 2021
          Updated by Onkar_singh1805
          IMEI not matching.

          Sep 22, 2021
          Updated by Onkar_singh1805
          I ordered phone on 15 sept 2021, then how my warranty is valid till 16 August 2022 (if warranty is of 1 year then it should be from 16 sept 2021- 16 sept 2022 considering I received and started my phone on 16th sept 2021)

          Verified Support
          Sep 23, 2021
          Flipkart Customer Care's response
          We will revert on it.
          I ordered phone on 15 sept 2021, then how my warranty is valid till 16 August 2022 (if warranty is of 1 year then it should be from 16 sept 2021- 16 sept 2022 considering I received and started my phone on 16th sept 2021)

          Phone came with NO SEAL on the box. Also, IMEI number in phone is not matching with that on box. - Comment #3897198 - Image #0
          Phone came with NO SEAL on the box. Also, IMEI number in phone is not matching with that on box. - Comment #3897198 - Image #1
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            S
            Shilpa Jacob
            Sep 22, 2021
            Resolved
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            Resolved

            Address: Banglore

            Received the product and it is not as per company standards. I call many times to Flipkart customer care but agents disconnected calls as they are not able to resolve the issue. I am not happy with the way I was treated and with the faulty product received so please help me get the product picked up as return and refund the amount.

            Product : looks of low quality rubber strap, inaccurate notification and auto disconnection of Bluetooth. Very slow toggle in display.

            Brand has not met the features as portrait in the website hence I wouldn't like to go for replacement. I don't trust seller n flipkart.
            Oct 26, 2021
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Sep 23, 2021
            Flipkart Customer Care's response
            We will revert on it.
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              N
              NandiniManjula
              Sep 22, 2021
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              I am not able to update my mobile number.
              When i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the OTP to new number but otp of the old number cannot be entered as i dont have it. Hence, unable to change the mobile number.
              Please do suggest me how to update my new mobile number to my flipkart account.
              Flipkart customer support has been notified about the posted complaint.
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                S
                Shiddlingesh Harakuni
                Sep 21, 2021
                Resolved
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                Resolved

                Address: Yaliwal

                I facing return request of red mi 6 Pro but flip cart is not response my request I call so many time to customer care about this case and telling that you have no return policy but it is not resolved for me and I want to raise complaint against flip cart in consumer court.
                Oct 24, 2021
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Sep 21, 2021
                Updated by Shiddlingesh Harakuni
                0D[protected]
                Verified Support
                Sep 23, 2021
                Flipkart Customer Care's response
                We will revert on it.
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                  S
                  Sonu005feb
                  Sep 21, 2021
                  Resolved
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                  Resolved

                  Address: Pratapgarh UP

                  I was availing Flipkart Pay Later facility on flipkart for this Flipkart opens a loan account with IDFC First Bank. My flipkart Pay Later Account was closed on 05 Jun 2021, after paying all the pending dues. While checking CIBIL report I came to know that IDFC First bank personal loan account is still active and affecting my CIBIL score.

                  Whenever I talk to Flipkart customer care they ask to contact IDFC bank and when I talk to them they ask to contact flipkart customer care.

                  I am continuously trying to resolve this issue but didn't get any fruitful response from both agencies.

                  Please suggest where can I complaint against both the firms and claim good compensation.
                  Oct 29, 2021
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 23, 2021
                  Flipkart Customer Care's response
                  Hi, We are sorry for the trouble caused. We regret to inform you that the we are unable find any details with the information shared. Hence, request you to share the order ID, along with the registered email ID and contact number to check and assist you further. Hope to hear from you soon.
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                    A
                    A kiran raj
                    from Visakhapatnam, Andhra Pradesh
                    Sep 21, 2021
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                    I have lost my registered mobile number ([protected]) in flipkart . Now wanted to change the registered number but its now allowing me to do since its sending otp to old number which i lost.
                    Flipkart customer support has been notified about the posted complaint.
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                      S
                      somju06
                      from Kolkata, West Bengal
                      Sep 21, 2021
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                      I have ordered one product (Hand painted ceramic bathroom accessory set of 4) through Flipkart on 11th Sept, 2021 and was promised that the product will be delivered by 21st Sept, 2021.but while tracking I found that the product is lying more than 3 consecutive days and no shipping activity started even on the scheduled shipping date (i.e. 15th Sept, 2021) and I raised a query about the expected product delivery timeline expressing my worries, as this product was linked with some other deliverables at my end and no proper reply came from Flipkart & I repetitively put my queries to them & finally I got a telephone call from one Flipkart executive on 19th Sept, 2021 only to assure me that there will be no delay in the product delivery. Now on 21st Sept, 2021 when the actual delivery date arrived, they suddenly changed the delivery date by 7 days at their own whims and my time, my reputation, my reliability everything came under question mark because of Flipkart. Even today when one of the executives called me to resolve my problem, she just put my phone on hold and cut the call after few minutes. This is the pathetic customer care experience that one can expect from Flipkart. Since then they are not answering any of my written queries/complaints.
                      Now, I not only want to cancel this order but also want Flipkart to pay a big compensation to me to set an example, so that, they will think twice before fiddling with their customers in coming future.
                      +3 photos
                      Flipkart customer support has been notified about the posted complaint.
                      No response received from Flipkart, even after 6 days of complaint, which clearly depicts the indifferent attitude of Flipkart Customer Care Team
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                        K
                        Kamal Guptha
                        Sep 21, 2021
                        Resolved
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                        Resolved

                        I ordered MI band 5 and cash was already paid through online when ordered. When I open my order, in the box there is no item and it was empty. I raised a return request of my order and they rejected my refund request with out a reason. Customer care service is also worst they simply giving miss calls and they disconnecting my call within a second. So I request you to either provide my same ordered item or provide me refund amount. Find the video which I recorded while opening my order.
                        Oct 25, 2021
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 23, 2021
                        Flipkart Customer Care's response
                        Hi,
                        Hi, We are sorry for the trouble caused. We regret to inform you that the we are unable find any details with the information shared. Hence, request you to share the order ID, along with the registered email ID and contact number to check and assist you further. Hope to hear from you soon.
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                          A
                          Asd28
                          Sep 21, 2021
                          Resolved
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                          Resolved

                          I had purchased a Voltas AC (Voltas 1.5 Ton 5 Star Window AC - White (WAC 185 DZA (R32), Copper Condenser)) from Flipkart on 3rd September 2021. The product was delivered to me on 9th September 2021.

                          When the installation people came and opened the package, it was found that the remote and manual were missing. Flipkart advised ordering a replacement since missing accessories cannot be replaced separately. I did so immediately and the product was picked up on 12th September 2021.

                          The replacement product was processed and shipped within 2 days and it was delivered to me on 18th September 2021. When I checked the tag on the package I noticed that the model number was different. To inspect the product, I opened the box. I found that the replaced product was a different model. Please find the model number below:

                          Voltas 1.5 Ton 5 Star Window AC - White (185 LZH-R32/185 LZH, Copper Condenser)

                          The product I had purchased was listed for Rs 29990 and I purchased it at this price. The replaced product model is listed for Rs 28990 on Flipkart.

                          When I contacted Flipkart customer care via chat, they said that the seller has agreed to take back the product and refund the entire amount. However, I do not wish to return the product since it has already been a huge hassle for me with the replacement and such. I requested that the difference amount be refunded. This was not agreed to by Flipkart. When enquired about the seller's details, those were not shared as well.

                          The fan is also broken inside. The AC has been installed but I would like my product be replaced with a better quality one and also I need this to be done in one day. Having delivery men and installation men come in our house every day is very troublesome.

                          I have also tried to reach the consumer care via call but it is pathetic. The call never connects and even if it does, it gets disconnected after some time. Flipkart never calls back

                          Please ask Flipkart to reach out to me as soon as possible.
                          Oct 25, 2021
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 23, 2021
                          Flipkart Customer Care's response
                          We will revert on it.
                          Verified Support
                          Sep 24, 2021
                          Flipkart Customer Care's response
                          We will revert on it.
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                            J
                            jaydhanani36
                            Sep 21, 2021
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                            Address: https://affiliate.flipkart.com/

                            I have around 7504 Approved Payment amounts in my Flipkart affiliate account for the last 1 year, I have also submitted a non-GST declaration form and which is approved now in my account.

                            The minimum amount required is 5000 and I have already 7504 in the approved payment section.

                            I have mailed several times but nobody had replied and we have also submitted issues on the affiliated programs contact us page, but they have not replied to me.

                            I am providing my tracking here for reference: jaydhanan

                            They are not providing any support and not even there is a number to contact them. We are hopeless and helpless. Kindly take the necessary actions against them. We have worked very hard and now we are not getting our hard-earned money.
                            +2 photos
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 23, 2021
                            Flipkart Customer Care's response
                            Hi, We are sorry for the trouble you had to go through. However, please send an email to [protected]@flipkart.com and the team will be in touch with you for further assistance. Appreciate your understanding. Thank you.
                            Sep 23, 2021
                            Updated by jaydhanani36
                            How to send an email to [protected]@flipkart.com?
                            Oct 01, 2021
                            Updated by jaydhanani36
                            Just to make sure, I have mailed multiple times to affiliate flipkart, however I have not received any response from them.
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                              B
                              Bhadresh318
                              from Mumbai, Maharashtra
                              Sep 21, 2021
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                              I recently had my first order delivered, whose order id is : OD[protected] just to find out that there had been an empty box for which I was charged 6k. When I took this matter to flipkart, they provided me deaf ears and no resolution, instead asking for my personal information which they have no legal right to ask for and not even is mentioned in their return policy. Hilarious service, Amazon is anytime better than this garbage thing. Also people don't fall for flipkart's return or customer satisfaction policies, they're just a gimmick.
                              My email: [protected]@gmail.com
                              +4 photos
                              Flipkart customer support has been notified about the posted complaint.
                              Sep 22, 2021
                              Updated by Bhadresh318
                              I even talked with their customer care regarding why do they need the document, but they had no explaination related to that
                              Verified Support
                              Sep 23, 2021
                              Flipkart Customer Care's response
                              We will revert on it.
                              Verified Support
                              Sep 24, 2021
                              Flipkart Customer Care's response
                              We will revert on it.
                              Sep 24, 2021
                              Updated by Bhadresh318
                              Flipkart has recently mailed me regarding the issue, stating that they have blocked my account as there are huge number of returns, and this was my very first order. So this is the dumbest response I've ever got and wow, what a customer service
                              Dec 12, 2021
                              Updated by Bhadresh318
                              Flipkart literally is the worst, they simply block an account if they don't have an answer for their faultiness
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                                S
                                Sunny Mavani
                                Sep 21, 2021
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                                My Affiliate Acc Not Verified By Flipkart And Payment Not Received. Alredy 1 Month Gone Since I Uploaded My All Payment Document But Still No Verified And Payment Also Not Received... See Attachment Pic.. This Shown Since 1 Month... Plz Help Me...

                                My Affiliate Acc. Email ID Is - [protected]@gmail.com
                                +1 photos
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 23, 2021
                                Flipkart Customer Care's response
                                Hi, We are sorry for the trouble you had to go through. However, please send an email to [protected]@flipkart.com and the team will be in touch with you for further assistance. Appreciate your understanding. Thank you.
                                Sep 23, 2021
                                Updated by Sunny Mavani
                                ALREDY DONE SINCE 1 MONTH THEY REPLAY ME FILL ALL PAYMENT DETAILS... I ALREDY FILL ALL DETAILS 1 MONTH AGO... STILL MY ACC. NOT VERIFIED...
                                Oct 04, 2021
                                Updated by Sunny Mavani
                                STILL NO UPDATE...ALREDY SEND ALL DOC
                                Oct 21, 2021
                                Updated by Sunny Mavani
                                ANY UPDATE ?
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                                  R
                                  Rony Dsilva
                                  Sep 21, 2021
                                  Resolved
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                                  Resolved

                                  Address: House no 457, At sangave tal kankavli

                                  Poco x3 pro network issue is getting more and more. we compare with poco f1 and poco x3 pro both sim card same. but poco f1 is working very good condition. and poco x 3 pro is not getting network. I make replacement on 8rh September still not getting replacement. otherwise I need to refund. I am very very unsatisfied. I don't like this product. I spoke with customer care but they are not giving refund policy. technician came and check poco mobile he said mobile is working but I am saying mobile is poco x 3 pro not working good. every time network problem. but I have another poco f 1 is working good network. I don't like this poco x3pro. very very bad product. I need to refund. I m not happy with this product. because of mobile is not catching networks. very bad flipkart staff as well as your technician.
                                  Oct 27, 2021
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Sep 21, 2021
                                  Updated by Rony Dsilva
                                  I need to refund. I never trust on flipkart. otherwise I will put very big complaint on flipkart.
                                  Verified Support
                                  Sep 24, 2021
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    pallnand
                                    from Chengalpattu, Tamil Nadu
                                    Sep 21, 2021
                                    Resolved
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                                    Resolved

                                    Delayed refund

                                    Ordered a product which was cancelled by the seller and refund has been stuck since then, customer care is unable to answer when they will initiate the refund....
                                    +1 photos
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                                    dishraj26
                                    from Chennai, Tamil Nadu
                                    Sep 21, 2021
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                                    Address: No.7 &10/A, V.O.C Nagar 2nd Main Road, First Floor, Kodambakkam Kodambakkam, Near kodambakkam times Chennai - 600024, Tamil Nadu
                                    Website: www.flipkart.com

                                    I have place order on 16.09.21 and same day night 10.00 p.m cancelled and refunded the order without inform me by filpkart. reason mentioned out off stock/price not updated correctly, at the time i have placed order amount showing is Rs1900/- only and stock showing available status only. this is not my mistake i need that product with same price.
                                    +1 photos
                                    Flipkart customer support has been notified about the posted complaint.
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                                      Vishal8323
                                      from Delhi, Delhi
                                      Sep 21, 2021
                                      Resolved
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                                      Resolved

                                      Website: Www.flipkat.com

                                      I ordered a mobile on 13th September and delivery was expected on 15 September delayed till 18 and then 20 and now executive says to wait if package gets delivered not aware of why the mobile is not delivered stuck at gurgaon facility since 18 September they told me that i receive a mail for further offer as mobile is not delivered but i got no mail and they are not cooperating to forward it again. I paid with my credit card and ordered it for my brother as gift. I never received my product and i also paid the amount to credit card which i utilised. I want another unit or compensation for the mockery they made of my time and order
                                      +1 photos
                                      Nov 6, 2021
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 26, 2021
                                      Flipkart Customer Care's response
                                      We will revert on it.
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