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Flipkart Complaints & Reviews

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Updated: Mar 18, 2026
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Flipkart reviews & complaints page 647

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S
Sr28_04
Oct 4, 2021
Resolved
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Resolved

I ordered a t-shirt from flipkart like a month ago, and i cancelled the product on the day of delivery and now they are not refunding my money, they are saying me to wait next 48 hrs to get the resolution from last month.I have all the call recordings saved in my mobile in which they have assured me that you will get the refund in 24hrs and know its been more than a month.I really am frustrated with this kind of service.
Nov 9, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 05, 2021
Flipkart Customer Care's response
We will revert on it.
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    Nelcypatel9
    from Vadodara, Gujarat
    Oct 4, 2021
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    I have currently activated Flipkart pay later account which I want to deactivate because I don't want my CIBIL score to be influenced for next 24 months.
    Flipkart customer support has been notified about the posted complaint.
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      L
      Lovelyp08
      Oct 4, 2021
      Resolved
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      Resolved

      Address: Online - ordering for samastipur bihar

      I orders some of the item from flipkart.
      Many of my items has been cancelled by seller without any notification and clarification.
      When I called in customer care they are asking to reorder. Also as it is big billion day so some of the item ordered was in offer which is not avail now so I am in loss now.

      If they have any problem regarding address or something atleast they should talk first then cancel order. So that I can suggest some solution if it is address

      I am not sure if they really wants to give us benefits of big billion day or just faking it by cancelling it once I order and they removed my offer.

      I reordered some of the item and wants surety not to do it again
      Nov 5, 2021
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Oct 04, 2021
      Updated by Lovelyp08
      My order I'd is

      OD[protected] washing machine - reordered

      OD[protected] ac - not reordered again

      OD[protected] swing machine - reordered

      OD[protected] geyser not reordered yet

      There are many more

      All of the item cancelled by seller in my account with phone number [protected] on 3rd of oct
      Oct 04, 2021
      Updated by Lovelyp08
      I will reorder it again but I wants a surety to this should not be done again
      Oct 04, 2021
      Updated by Lovelyp08
      Any I don't want any of my order will get cancelled at any cost. Because this is just wasting my time and money. I will complain for the compensation if this will happen again
      Oct 04, 2021
      Updated by Lovelyp08
      Also I want the same offer price for the product I got in last order
      Oct 04, 2021
      Updated by Lovelyp08
      Otherwise flipkart should refund the offer amount
      Verified Support
      Oct 05, 2021
      Flipkart Customer Care's response
      We will revert on it.
      But I didn't got the old offer
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        B
        Binu Shaw
        from Serampore, West Bengal
        Oct 4, 2021
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        I have created flipkart account 4 years back with a mobile number few months ago i lost my mobile phone and the number.

        The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
        Please do suggest me to update my new mobile number to my flipkart account
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Oct 05, 2021
        Flipkart Customer Care's response
        Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
        Oct 08, 2021
        Updated by Binu Shaw
        My Email id : [protected]@gmail.com
        Old Phone number:[protected]
        Want change new number to [protected].
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          B
          biggy pardeshi
          Oct 3, 2021
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          Order placed, but confirmation SMS & Email not received

          Hello, I placed an order for iphone 12 on 3rd October 2021. The order seems to be placed and I am able to track the order. Order ID - OD[protected]. However, I have not received any confirmation mail or SMS yet....
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          R
          Rohankumar Dyavanpally
          Oct 3, 2021
          Resolved
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          Resolved

          Flipkart doesn’t recognise my phone’s imei number when i enter the same for exchange. It shows error: ‘entered imei number did not match with selected brand panasonic and model is eluga ray 800’.
          I had purchased the same phone from flipkart itself and it doesn’t recognise now!! I’ve checked online for my phone’s authenticity using imei number and it appears clean. I don’t see any other reason why it is not recognising. Please check and let me know, you may contact me at [protected] please do it fast
          Nov 5, 2021
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Oct 05, 2021
          Flipkart Customer Care's response
          Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
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            R
            Rohankumar Dyavanpally
            Oct 3, 2021
            Resolved
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            Resolved

            Flipkart doesn’t recognise my phone’s imei number when i enter the same for exchange. It shows error: ‘entered imei number did not match with selected brand and model’.
            I had purchased the same phone from flipkart itself and it doesn’t recognise now!! I’ve checked online for my phone’s authenticity using imei number and it appears clean. I don’t see any other reason why it is not recognising. Please check and let me know
            Nov 9, 2021
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Oct 05, 2021
            Flipkart Customer Care's response
            Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
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              P
              Poojasrathi
              from Pune, Maharashtra
              Oct 3, 2021
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              Website: flipkart.com

              I have purchased tv from flipkart and it has stopped working under warranty covered period and flipkart is denying replacement
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Oct 05, 2021
              Flipkart Customer Care's response
              We will revert on it.
              Oct 08, 2021
              Updated by Poojasrathi
              Unnecessary delay from Flipkart
              Still no progress on order and still postponing the status
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                A
                Alkesh Wankhede
                Oct 3, 2021
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                I've ordered a TV but I didn't receive the product invoice yet on email. The download invoice option is not available on the app.
                Flipkart customer support has been notified about the posted complaint.
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                  A
                  Aashish0507
                  from Bharuch, Gujarat
                  Oct 3, 2021
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                  Website: www.flipkart.com

                  I Have Bought My Brand New TV Mi 4A Horizon On Flipkart, It Was Delivered On 29th Sep, And The Date For My Product Installation And Demo Was 30th Sep, But the Date Is already breached Today It Is 3rd Oct and My Products Installation And Demo Is Still Not Done, Please Resolve My Problem As Soon As Possible, My Product Order ID : OD[protected]
                  Flipkart customer support has been notified about the posted complaint.
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                    D
                    dilipbiswas2010
                    from Gurgaon, Haryana
                    Oct 3, 2021
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                    Dear Sir/Madam, I was give two quantity order of SAARA Floral print printd bollywood Georgette Saree against order ID - OD[protected] For two quantity of Rs 305/- each but I had receive only 1 quantity instead of 2 quantity in that packet that's why i return the product to flipkart but from there reply me Refund Processed. The refund of Rs 305 instead of Rs 610/-

                    For this reason I lost 305/- Totally fraud By Flipkart
                    Flipkart customer support has been notified about the posted complaint.
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                      G
                      Guru Lingappa
                      Oct 3, 2021
                      Resolved
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                      Resolved

                      Address: Flat 204 2nd floor Sidda Reddy complex

                      Hi Team,
                      This is the most unprofessional and unethical way of promoting the business.
                      As I have placed an ordered " Hard Body Set of 3 Luggage - Photon Strolly Set 55+65+75 360 Tbl - Teal Special price"Product: Hard Body Set of 3 Luggage - Photon Strolly Set 55+65+75 360Items: 3 (different size varies)Order Date: Sep 20th, 2021Order ID: OD[protected]Product delivered: 24th September 2021Order Price: RS: 7361 + 188 Supercoins

                      But it got delivered with only 2 items (55 +65 inches) in it so in response to it, I have requested for replacement on the same day of delivery (24/09/2021).
                      The replacement request has been rejected and shared all necessary documents in order to process the Refund request.
                      Documents were collected several times for me yet the end result is the same this time too. The reason for the rejection understated is not satisfactory and irrelevant. Flipkart is well known for providing products with the actions/ consent of the customer and honoring the time and effort spent by the customer. I am a Flipkart Plus member and placed several products through your Flipkart applications. I am clueless where is the problem lying? I expect complete transparency as my refund request is canceled.
                      It will be very unfair on the Flipkart part if proper justification is not provided in the matter as my documents were collected several times clearly promising me that the application will be approved.
                      Please don't drag me into such a situation that I might need to lodge a consumer complaint, thereby deteriorating the E-commerce giant(FLIPKART) reputation.
                      I have attached all necessary documents and email attachments for your reference.
                      On the contrary, give a proper reason for the rejection or refund me a credit card amount with immediate effect

                      Nov 5, 2021
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 05, 2021
                      Flipkart Customer Care's response
                      We will revert on it.
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                        Y
                        Yerrapareddy
                        from Dharmavaram, Andhra Pradesh
                        Oct 3, 2021
                        Resolved
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                        Resolved

                        Address: Andhrapradesh Dharmavaran, Dharmavaram Near Ragataapalli gate
                        Website: Flipkart Refund amount 630

                        I ordered OBDIR Boom Beat sound Headphones from flipkart on Friday 9th july
                        2021
                        And I Delivered it on saturday 17th july 2021
                        Some technical in Headphones some charging problem I returned the
                        headphones on Monday 19th july 2021
                        But Amount is not refund I contact to flipkart customer Answered that
                        Amount will be refund on 9th August 2021 at 4:25pm ...
                        But the amountI is not credited in my Bank Account. Again I contacted a
                        flipkart customer and he answered that please send the mini statement of
                        Bank Account...
                        It took two months but the amount is not credited to my account...
                        I think SBI resolved this issue. I think so...
                        flipkart is not taking responsibility for this issue.
                        Please refund my amount. It is 630 rs
                        Bank reference no :[protected]GN00010XXXXXXX.
                        PLEASE HELP ME FOR THIS ISSUE...
                        I aso did a mistake flipkart asked account number but I gave the card
                        number...
                        Nov 9, 2021
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 05, 2021
                        Flipkart Customer Care's response
                        Order ID: OD[protected]:

                        Hi Team,
                        This is the most unprofessional and unethical way of promoting the business.
                        As I have placed an ordered " Hard Body Set of 3 Luggage - Photon Strolly Set 55+65+75 360 Tbl - Teal Special price"Product: Hard Body Set of 3 Luggage - Photon Strolly Set 55+65+75 360Items: 3 (different size varies)Order Date: Sep 20th, 2021Order ID: OD[protected]Product delivered: 24th September 2021Order Price: RS: 7361 + 188 Supercoins

                        But it got delivered with only 2 items (55 +65 inches) in it so in response to it, I have requested for replacement on the same day of delivery (24/09/2021).
                        The replacement request has been rejected and shared all necessary documents in order to process the Refund request.
                        Documents were collected several times for me yet the end result is the same this time too. The reason for the rejection understated is not satisfactory and irrelevant. Flipkart is well known for providing products with the actions/ consent of the customer and honoring the time and effort spent by the customer. I am a Flipkart Plus member and placed several products through your Flipkart applications. I am clueless where is the problem lying? I expect complete transparency as my refund request is canceled.
                        It will be very unfair on the Flipkart part if proper justification is not provided in the matter as my documents were collected several times clearly promising me that the application will be approved.
                        Please don't drag me into such a situation that I might need to lodge a consumer complaint, thereby deteriorating the E-commerce giant(FLIPKART) reputation.
                        I have attached all necessary documents and email attachments for your reference.
                        On the contrary
                        Verified Support
                        Oct 05, 2021
                        Flipkart Customer Care's response
                        Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
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                          E
                          erabhisheksingh5
                          Oct 3, 2021
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                          Address: Vill-Mavaiya PO-Karmon, Near-Chheolaha
                          Website: Flipkart

                          IMIE no. Of my mobile is not matches with the Flipkart.
                          Flipkart customer support has been notified about the posted complaint.
                          Mobile exchange offer shows wrong IMIE no. on entered correct IMEI no.
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                            L
                            lokeshbagul
                            from Pune, Maharashtra
                            Oct 3, 2021
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                            I had order item on 19 September (COD) and I got it by 24th September and I had paid by online method on 24 September and my money get debited from my account but on my order section it's showing payment processing so the delivery man Rufus to give me my order and say if you didn't get otp I am not able to give your order so wait until you get otp so I said ok then I have contacted to flipkart support via call 4/5 time but on 1 October I have contacted to flipkart support and I request that please cancel my order because I have waited 11 days but my money still stuck in processing so I don't want my item cancel it and give my refund as soon as possible the supporter called sana said I have taken your request and you will get call from our team by 4th October and they will solve your problem I said what if I didn't get call she said you will get it I put it on high priority I said ok. Then I had check my order section on 2nd October and on that it's showing your delivery has delivered before 2nd October it's in payment processing suddenly it's showing item delivered but I did not got my delivery so I got confused and I also on same day I got mail from flipkart that your payment for order got unsuccessful please pay again etc I will provide screenshot . So what should I do I want to cancel my order and I want my money refunded as soon as possible the order I'd is OD[protected]
                            I will provide screenshot of mail I got from flipkart regarding payment and bank statement of my payment for my order and current order status
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 05, 2021
                            Flipkart Customer Care's response
                            Hi,
                            Order ID: OD[protected]
                            We are sorry to let you know that your order for the product 'Rawnrich H T C TRIMMER 528 Rechargeable Trimmer for MEN/WOMEN Runtime: 45 min Trimmer for Men' has been canceled by the seller due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 02 Oct 21 and it should be reflecting in your account by now. Your kind understanding is appreciated.
                            Oct 05, 2021
                            Updated by lokeshbagul
                            I got my refund today thank you so much for your help..!
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                              M
                              M.Karthick172
                              from Vellore, Tamil Nadu
                              Oct 3, 2021
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                              Address: Paradarami
                              Website: Flipkart

                              I will order 13 thu spe delivery date 21 no delay 29 thu spe home delivery I will all rade cancel
                              Flipkart customer support has been notified about the posted complaint.
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                                S
                                saschak07
                                Oct 3, 2021
                                Resolved
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                                Resolved

                                I had ordered a Samsung dual door refrigerator (order no : OD[protected] in exchange of my old Lg refrigerator, for which flipkart offered me an exchange amount of Rs 3650, which was supposed to be deducted from the actual product cost. On the day of delivery, the executive came empty handed, to check my old fridge, took almost 45 mins, looked all sides and corners carefully and told that my refrigerator is not up to the standard as there are rust on the surface. Although my fridge was fully rust free, no dents fully functional. I have attached a video for your reference. The delivery guy told me that I have to pay extra if I want to purchase the new one. Which really pissed me off, I literally cleaned the all surfaces with detergents to show that those are just dust stains and nothing old, the fridge was 6 years old and it is expected atlist some minor dust stains to be there. I really did not expect such rudeness and burglary from a reputed company like flipkart. I have purchased several things from Amazon also in exchange offer, but never saw such unprofessional-ism. Now when I browsed into this forum, I got to know so many people across the whole country have faced the same issue many times. Whoever seeing this post, never fall for the flipkart big billions scam, and dont ever expect solutions from their customer care team, they are just sitting their to let you know the status of things that you already get to see from the app, and those illiterate delivery guys are gods for them, what ever they say is bible to them. Customer is just a poor lamb to be slaughtered.
                                Nov 6, 2021
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Oct 03, 2021
                                Updated by saschak07
                                wanted to share videos of my old fridge, the portal is not allowing me to post that, so sharing some of the photos

                                Verified Support
                                Oct 05, 2021
                                Flipkart Customer Care's response
                                Hi, We are sorry for the trouble caused. We're writing to you about your SAMSUNG 253 L Frost Free Double Door 3 Star Convertible Refrigerator with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 16590/- and Rs.100/- has been completed on 03 Oct 21 and should be reflecting in your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the reference number (6332768320306446206099, 6332774729506219806093) using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
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                                  KarthiGene
                                  Oct 3, 2021
                                  Resolved
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                                  Resolved

                                  Address: Bengaluru

                                  Flipkart doesn’t recognize my phone’s IMEI number when I enter the same for exchange. It shows error: ‘entered IMEI number did not match with selected brand and model’.
                                  I had purchased the same phone from flipkart itself and it doesn’t recognize now!! I’ve checked online for my phone’s authenticity using IMEI number and it appears clean. I don’t see any other reason why it is not recognizing. Please check and let me know. My flipkart id: [protected]@gmail.com

                                  I wanted to purchase new mobile using exchange offer now in this big billion day offer. Check this as soon as possible.
                                  Oct 3, 2021
                                  Complaint marked as Resolved 
                                  Got a solution from Flipkart customer care. As a i made mistake while selecting model. :) Thanks for the support person
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 05, 2021
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    M
                                    mohithr
                                    from Bengaluru, Karnataka
                                    Oct 3, 2021
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                                    Website: flipkart

                                    I have lost my old num, I cant update my new number, since otp as been send to my old mobile num -91 [protected]
                                    Flipkart customer support has been notified about the posted complaint.
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                                      G
                                      Gkdham
                                      Oct 3, 2021
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                                      Hello sir
                                      I want to know ?
                                      When you have notified to Flipkart
                                      Why Flipkart has Not Revert on my Complaint?

                                      Please Sir Help me About My Refund
                                      I do not want only Discussion with Flipkart .

                                      I want justice for this Fraud Incident
                                      Help me to Recover my Loss Amount
                                      Flipkart customer support has been notified about the posted complaint.
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