Flipkart Complaints & Reviews

On 7 th October, I was trying to order shoes from flipkart and during the payment from my Paytm wallet the website closed abruptly. I wasn't able to place the order but Paytm showed successful transaction with flipkart of Rs1139, even receiving cashback.
Now, flipkart is refusing to have received the payment due to transaction issues from bank site and asked me to wait for 24 hrs but even after 4 days the issue is still not resolved.
I would like to get a refund for the amount deducted from my Paytm wallet.

Hi

I have been waiting since last Thursday, 7th Oct 2021. Still not received a single reply from your delivery partner or from your side when I am going to get the delivery. My shipment is at the nearest hub from 7th Oct. And it's only 12 Km away from my address. Does it take 4 days to deliver the shipment 12 km away?

I have tried to raise this to flipkart grievance team, but no satisfactory answer from their end. They are just increasing days.

Hope this complain will rsolve my issue.

Order No: OD[protected]

If Replacement cannot be fulfilled by the Seller,
Than Arrange My Refund
As per your Courier Partner Has Confirmed Delivery Of the Item to With the Product intact ..
I Knew that Statement Earlier

For Your Kind Information,
After Courier Partner has Confirmed you .

After Your Escalation team Has Also Raised Investigation of 12 Days and Ask My Consent to File FIR of the Missing Item.
So you Can Check you Sources and Arrange Refund .

Note :- Consumer Forum Or Flipkart Escalation Department,

I POST THIS COMPLAINT FOR PROPER SUPPORT NOT THE SAME DISCUSSION WHICH ALREADY HAVE DONE

Thankyou

Order id: OD[protected]
order date: Sep 12.

still the ordered items not delivered. Please deliver the items or cancel the order items and refund the amount.

MY product was picked up but my amount was not refund I have contacted to customer care services many time but my amount was not refund
Order I'd:- OD[protected]

I ordered an item(mobile ph on flipkart on 4th of October.But the product is not yet delivered even though it shows on their website that it has reached near my home city (Medchal, Hyderabad).
It was to be delivered on 07th of October but they extended it to 10th October which again did not happen. I tried reaching out to customer support but got no response.

But today, I have received an SMS from Flipkart shared below:

"Flipkart Update: Sorry, your order for POCO X3 Pro Golden Bronze has been delayed. A Gift Card equivalent to the shipping charge will be provided on order delivery. Alternatively, you can place a new order for this item. In appreciation of your patience, a Gift Card worth Rs. 1500/- will be added to your Flipkart account post new order is delivered. "

This is blatant fraud by Flipkart since I have purchased the original item for Rs.15999/- but now their website shows it is Rs.18999/-. Even though they are luring me to cancel and reorder the item for a gift card, it is still a loss of Rs.1500/-.

If this issue is not resolved soon, I will have no other option but to take further action against Flipkart.

My product was picked up but my amount was not refund I have also contacted to customer care services many time but my problem was not solved yet customer service is giving only date.
My order I'd:-OD[protected]

I have ordered Nothing ear 1 bluetooth headset. The product ricieved was defective. The headset is automatically pause and playing. Alsothe transparency mode, Noise cancellation modes are also switching automatically. So I requested for a replacement. A representative from Jeevas visited as technician and he just look athe product and went. Alos he rejected my return request. How is that ? The product is full of bugs. This is a new product.

I order on 2nd of oct, and the promised date on 5th of Oct, the product is showing at the nearest flipkart hub, however, its not deliverable to my place. Its seven days now, I have been getting same message, that you'll get update within 24 hours, however, I did not get any update yet.
FMPP[protected].
Even flipkart customer care department doesn't have any update, they keep saying that you'll get update within 24 hours.
Even not getting any help. The product is still pending at the same place.

I had ordered an iPhone (and 6 other products and paid for all products in advance), which was supposed to deliver by 7th October 2021. However, while tracking my shipment, it showed "Your item has arrived at a Flipkart Facility" at my District place, which is 25 KM from the address I had mentioned in the order. However, the next day the trcking status showed that "Out of delivery area (Pincode-Address mismatch)". Post that, Flipkart postponed the delivery date to 9th October 2021. However on 9th, it didn't delivered and suggested me that they will resolve the issue by 14th October 2021. I had also visited the Flipkart delivery hubs in my taluka place and district place. But the personnel there said that we do not deliver in your area and the shipments have been returned to seller. If Flipkart has accepted all my orders from my Pin Code, they are supposed to deliver there. However, the lack of co-ordination between Flipkart and its delivery partners (Ekart) is delaying my order. Also, I believe there is lack of control on delivery partners, as they try to reject customer, when any customer asks query about their shipment (I experienced this at Ekart office). This whole scenario shows Flipkart's careless nature about its customers. Today, its 11th October and my other shipments are also showing the same status and the delivery dates are postponed. If Flipkart do not want to sell their products at particular PIN code, they should not accept such orders. Otherwise, they should deliver the accepted orders at any cost. All my shipments travelled more than 1000 KM distance in 2-3 days and arrived in my district but they did not reach from 25 KM distance. Isn't this a joke or harrassment of customer? I have to gift these products to someone on 15th October 2021, but because of this frustating I don't think I'll be able to do so.

सर मैंने फ्लिपकार्ट से एक आई पैड ऑर्डर किया था जिसकी देने की डेट 8अक्टूबर थी बार बार कंप्लेन करने पर भी कोई सही जवाब नहीं दिया जा रहा है में इसको ले कर बहुत परेशान हूं मुझे इतने दिन से सिर्फ बेवकूफ बनया जा रहा है में ये जानना चाह रहा हूं की अपनी समय सीमा पर समान ना देने पर इनकी कोई जिमेदारी बनती है या नहीं अगर बनती है तो अभी तक मेरा प्रोडक्ट क्यों नही मुझे मानसिक पर्तरित कर रहे है ये लोग इस संबंध में कोई कैश बनता है इन पर अगर है तो प्लीज मुझे बताए तो में इन पर कैश कर दू अगर आप अपने यहां मेरा कैश ले ले तो बड़ी महारबानी होगी मुझे मेरा पैसा नहीं चाहिए प्रोडक्ट चाहिए टाईम बहोत खराब किया है उसके साथ में क्या कोई कंपनसेशन मांग सकता हूं

My order id OD[protected]
My order got cancelled but the refund is not initiated which I paid through paytm wallet and amounting 11, 399/-

Respected sir/madam
I placed an order through www.flipkart.com. my order ID- OD[protected]. After received my parcel I saw there was no product inside the box.Then I raised the issue but they state that issue resolved and not informing what is the resolution. After that I raised my issue request again i did 3 times but every time flipkart cancelled it. I lost my money paid through credit card
Flipkart cheat the customer.
kindly help me
From-Shubham
Registered mobile no [protected]

I ordered iPhone 12 mini through Flipkart on 08th October before ordering delivery date showing close to 12 but after ordering extended the delivery date to 18th without my permission And if an order is order today, it will be delivered within 2 days, you can see on the site now no one on customer care Can't help please take appropriate action against the seller and Flipkart.

ORDER ID - OD[protected]

Hello
I have ordered a new phone from flipkart
Order I'd :OD[protected] yet
My phone didn't got delivered I don't know why, the same issue happened on Oct 2nd I have ordered same phone but it got cancelled after reaching nearest hub center, now again I ordered the same the order was due for delivery on 10oct but after reaching nearest hub again they are resheduling despite my address being full correct and is being just 2 km from nearest delivery center I don't know why they are creating ruckus ??
Wasting valuable time of customers
Kindly see this

I hereby bring this matter to your notice that, I have ordered for a Patelraj Multipurpose Folding Table Ironing Board from Flipkart with an order OD[protected] on 26 September 2021, by making a payment of Rs. 1299/- (One thousand two hundred ninety nine only) through Phonepe on the same day.

I have received the DEFECTIVE PRODUCT ON 29 SEPTEMBER 2021, and I placed the same product for replacement and next day, i.e., 30TH SEPTEMBER 2021 YOUR EKART LOGISTIC COMPANY people have taken the product, but they didn't even bother to give acknowledgement intentionally (or with the intention to cheat) and told they will replace with new Multipurpose Folding Table.

From that day I didn’t receive the product. I’m following with your (7 to 10 approx.) Flipkart associates through chats and 7 to 10 approx. Flipkart associates through calls, but those associates are just giving robotic responses without having a little bit of sensitivity towards customers and keep giving false promises.

I have confirmed with one of your Flipkart associates that the defective product which was delivered to me has picked up or not, for that he replied that it has been picked up and a new genuine product will be delivered the next day itself. From that day till now they have not delivered the product and are not refunding my payment which was made by me for the same as mentioned above.

I want this issue to be resolved with immediate effect or this matter will be escalated to another level which will be known to you in the future.

Be Responsive, Be Responsible.,

Hi,
my order id : OD[protected].
My order was to be shiped back on 10th ctober 2021. Firstly the delivery agent number provided was as ususal not reachable every time i tried . Secondly the customer care is just putting curtains on the delivery issue and delaying the product delivery day by day. Today i am again given a new delivery date of 12 october 2021.

I ordered iphone12 on 2nd October. It was supposed to be delivered on 7oct. They extended it to 9oct and today i got message that you can either wait till 14th or order new item, we’ll give you gift card of 2000 for APPRECIATION OF YOUR PATIENCE. Now even if i agree to place new order, they are not giving me in old price as sale is over.
You can’t satisfy customers anger with rs2000 gift card.

With full faith in your services. On 1st October i ordered an Noise ColorFit Qube Smart watch. Order ID - OD[protected]. Which was expected to be delivered by 4 of October. But when i checked the status on 4th October it was showing not shipped yet . I called the customer care they promised me to deliver it by 9th of October. Asked me to wait for 5 more days. I wanted to gift this watch to my friend on her birthday which was on 8th of October. But still i was ready to co-operate and instead of cancellation I waited for 5 more days. On 9th of October i was waiting for watch to be delivered but unfortunately again it was showing "not shipped yet". I again contact with customer support and they again requested me to wait for two more days they will deliver it by 11th October for sure. Again I was ready to co-operate and waited for two more day instead of cancellation i chose to wait. But unfortunately today is 11th of October and it is still showing "not shipped yet". And today when i contact with customer support they advised me to cancel your order or wait till 16th of October. But this time i am not in state to co-operate. I do not want to cancel my order because I already waited for 11 days and now i don't want to cancel it. If you are not able to deliver items then please don't accept orders. I called customer care multiple times but i didn't get any solution. I just want to know for how many days should I wait. Don't suffer you customers like this. I have already wasted lots of time for this. I want solution as soon as possible or you can tell me clearly that you can't order this please order it from another site. I have been your customer from so long but this time i am feeling like i will never use this site again in my life. This was the worst experience. And still not getting any solution. P

Hello
I have ordered realme buds wirless 2 with dart charge from flipkart on the name of MOHAMADH SHARIF and i got the different one it seems like fake realme pro earphone
I got the delivery of this product today at 10 am (ORDER ID: OD[protected]and I identified that this is the wrong product the collor of the device is strange and magnets in the earbuds are not working at all and when I try to connect it to my phone headset name shows REALME WIRELESS PRO and when I opened package there was no wraper on the earphone box and the seal of the EARPHONE Box was broken luckily I took the video o[censored]nboxing
So i have raised replacement request yesterdayt and the request is not accepted yet
The box of earphone does not had rapper on it and user manual was also not there this is fake product it seems and i have researched about the seller of this product that is SHREYASH RETAIL PRIVATE LIMITED - BHIWANDI and i came to know that there are so many people got scammed by this seller and received fake product
So please replace my product with the original one
I was not expecting this coming in flipkart !!
I have attached some pics of the product I received u can see there what's wrong