Flipkart Complaints & Reviews

[protected]@gmail.com

Order ID: OD[protected]
ITEM: cello Pack of 18 Opalware Dazzle Dinner Set

Initially, after placing order for the above item, flipkart made us to wait 15 days after scheduled delivery period. Subsequently, i have cancelled the order as it was taking enormous delay for supply.

It become almost 01 month after cancellation of the item but i am not getting refund amount for the same.

every fortnight, i getting calls from flipkart customer agent and they every time say your amount will be refunded within 24 or 48 hrs.

Today, i received call from flipkart personal and saying "it is not possible to retrun your amount on your used vallet card or flipcakt gift card. it is only possible to transfer the amount on your personal bank account and they are asking my bank account detail"

I am not feeling secure for sharing my account detail to them.

it is requested to intervene in the matter and help to get my refund on used gift card as soon as possible.

hoping your kind support for the same

Regards

(jahid Khan)
[protected]

[protected]@gmail.com

Ekart boy taked me 100 more than actual price i called him many times he intailly assured me he will give back now he is not responding.he is from Jammu name IQBAL SINGH

Hi,

This is regarding Refund Requested Refund ID:[protected].

Its interesting that you are not able to reach me by phone number otherwise whole word is reaching to me!!!

I am not able to reach you at [protected] because of technical issue at your end as your IVR is saying !!!

In Chat there is no reply.

And finally they have disabled the mail option in customer care.

The complete picture shows Flipkart has made the communication process a one way process.

So overall this issue is not going to resolve.

Thanks for such great experience with Flipkart and I will see if any complain/request number I receive in mail.

Dear all,

I have purchased Voltas AC from Filpkart on 1st Sep'2021. But so far i didnt get any invoice copy from them. due to that i cant able to install the product and warranty not able to claim. And no proper response from Filpkart.

Request some one pls guide us and how to handle this and how i can get invoice copy or how to sent back my product to them

Regards
Loganathan

This is very unfortunate the company has priced 786 for ladies footwear.. I want strict action on it .. I have a screenshot for today 20 september 2021 5:30 am.. I need to file complaint on it

Hi, I tried to check the exchange price of my device, but Flipkart is not able to recognise my device IMEI number. Please help.

On 18th September 2021 I ordered a Boat
bluetooth headphone worth Rs. 1899 from
Flipkart, and I received the package on 19th
September 2021 when I opened the outer
package I saw that There was 2 seal in the
main product package, after opening the main
product package I saw that the product was
missing in the package and when I raised a
complaint about it to the company. They
rejected my refund request saying that "We would
like to let you know that your return request
could not be fulfilled by the seller as their courier
partner has confirmed delivery of the item in
your order with order id
OD[protected] with the product
being intact." And more over they blocked my
Flipkart Account without mentioning anything so
that I cannot contact the customer service for
help and take any further step. Please kindly
help me In this incident.

Iam unable to do the payment using my easy buy credit card. I have a good credit limit and my card is active (ensured with the bank)

I've ordered food colour from Flipkart, and order has came to delivery boys 3 days before and he called and told me "your parcel will reach today" but even after 3 days he didn't delivered, and when I asked him today he talked so rudly .
Address is, Vill - Babhandih, Po- Chitaukhar, Ps - Nasriganj, Dist - Rohtas, State - Bihar, Pin - 821310 .

Dear Sir/Madam,
I, Mr. Bhawanishankar B. Kumawat, ordered a laptop (OD[protected] on 16 sept, 2021 at almost 95% discount which costed me 1900 rs and I received the message that it will be delivered on 25 sept 2021. But after 3-4 hours I received a message that my order has been cancelled by the seller (without my intention) reason was shown that Product is out of stock. But when i checked it was still available in stock but at a price of 45, 514 rs now. So I immediately contacted the customer care to find the actual reason but your customer service is the worst I have ever seen. Your executives used to pick my call, listen to the whole situation and then keep my call on hold for 10 minutes and then cut the call at the end without even informing me. This happened with me 8 to 10 times (I have all the call recordings). This was a total mental Harassment.
Now in a new mail it was said that I have to order a new product again for 45, 514 rs and get a difference amount in form of flipkart gift card after delivery is over. As we all know flipkart gift card can be used only for purchase on flipkart. So in short You want me to pay 45, 514 in cash for new order and again i have to do shopping of 43000 in gift card purchase, So total shopping will be of almost 88, 000 which is a clear business model. And again in a new mail you disapproved this also.
Here comes the main issue, Flipkart has given me 3 different reasons of why my order was cancelled. I never expected such mismanagement from a E commerce Giant like Flipkart.
1.First they said your order was cancelled bcoz it was out of stock (which is of course a lie bcoz it was in stock all the time and even now)
2.Then I received a mail in the morning stating that it was cancelled due to an unexpected constraint faced by the seller and you are eligible for difference amount gift card
3. Again in a new mail stating a new reason that seller has listed the price incorrectly due to an unforeseen error and i will get refund of only my 1900 rs paid online.
{I have attached screenshots of all the three reasons below.}

Then at last one of your executive listened to my whole situation and he said the same thing that I have to order a new laptop and difference amount will be given in flipkart gift card which I didn't accepted and I told him to transfer my call to the superior but he kept my call on hold 2-3 times and then after discussing it with someone he finally told me that your 1900 will be refunded and the difference amount i.e (45, 514-1, 900) will be transferred in my flipkart wallet so that I can order a new laptop (time stamp 27:50 in the call recording attached below). I confirmed it 4-5 times and he said that difference amount will be transferred. But when I am confirming it with your other executives they have no clue about it. {I am attaching the whole call recording of 36 minutes in this mail}

So, at last what I want is that either you deliver the product for the amount I paid at first or transfer the difference amount in my bank account or in form of gift card. Or else I will have to follow the legal way. also pay reasonable compensation for all these mental harrassments.
When a customers orders something at Flipkart it's an implied promise by the flipkart to deliver the product, they can not cancel it without customer's consent. Secondly I was given false information about the reason why it was cancelled which is not expected from such company. Then your executive has told me that compensation will be given to me.

I am also attaching the link of similar cases which has been registered before by others where pure justice was given by the court, I expect the same in my case also.

https://indianonlineseller.com/2015/03/flipkart-to-pay-rs-5500-compensation-for-...⇄ -Pooja%20Vishant%20%7C%20Mar&text=The%20year%202014%20was%20the, thousands%20to%20a%20large%20extent.

Plz don't repeat the same things, Don't tell me to place a new order I don't have that much money. Either deliver the product or give difference amount as compensation so that I can place a new order. Get me the solution asap.

Flipkart packed wrong item. I have purchased A FPX Neckband Headphone but i just recieved A Scroo driver in packet and I want replacement but Flipkart delay my order return and refund, replace.
I need urgently help me.

Ordered Apple AirPods with Charging Case Bluetooth Headset with Mic on 29th July, 2021 at a cost of Rs 11, 490 from Seller LLPSCA listed on Flipkart App. Order ID is OD[protected]. Order was delivered on 2nd August but instead of Apple Airpods, realme Buds 2 was delivered. Raised a return/refund for the product rightaway. Its been over a month now and yet there is no update on the issue. The backend team has asked for photo IDs, which was also provided within time. The team has not updated with the status yet and the resolution date keeps on shifting. First it was set to 4th Aug, then 18th Aug, then 20th Aug, then 24th Aug, then 30th Aug and now it is 8th Sep, 2021. Recently they have agreed for Refund and the wrong product is picked up, but till now 3 times Wishmaster has come for product pickup but wishmaster are not updated that he has to pickup wrong product and brand and all 3 times pickup is denied.

Hi Team,

I have placed the order for HP 15s Core i3 11th Gen - (8 GB/512 GB SSD/Windows 10 Home) 15s-FQ2072TU Thin and Light Laptop (15.6 inch, Jet Black, 1.69 kg, With MS Office) on Thu, 16th Sep and it was cancelled by the flipkart by giving me excuse that Since the item went out of stock, it was cancelled. Than after i go there chat support and they confirmed me that i can place a fresh order and they will add the difference amount gift voucher in my flipkart account.

But than i received a call from flipkart associate and now he is denying that they will not be able to compensate against this. Request you to please help me to get the resolution. I need this product urgently.

Thanks & Regards
Ajay Yadav
[protected]

I ordered lenovo laptop in the month of october 2020 now its not working good so now i need service that customer care nomber peoples recieve call and giving invalid nomber they are not giving proper service their

so requesting you to help to inconvinience of my problem
Thank you

Order id:--OD[protected]
MOB NO: [protected]
DATE:19/09/2021...

I had ordered a mode by red tape shoe from flipkart 1st august 2021, as the product was not expected so i got that returned by 8th august 21.as per flipkart refund initiated by them 27th aug but that not reflected on my account as i sent them my account statement also.after that flipkart close that case and they are not looking this matter to get my refund back.

We have purchased realme tv from flipkart last year and for last 5 monts it is not fuctioning due to damage in display. This been informed to the service provider and flipkart and confirmed that the amount will be refunded. But now it is informed the case has been closed without providing any refund. This is purely cheating and not able to contact flipkart on the same.
The case id is : FW[protected]
Need a solution in this issue/we will be forced to move legally.

I ordered a Dell Laptop from Flipkart on 5-Aug-2021. After a few days, i noticed that the hinge of the product makes creaking noise. It is also uneven. Since the laptop was in refund period, i contacted flipkart and ask them to take back the product and refund me or give me another replacement of the same one. Flipkart goes through the process of closing the issue after doing some checks. This happened (closing the issue) 5 times now. This is utterly irritating behavior from Flipkart. It has been more than 2 months and nothing happening about it.

My name is Nishkarsh Tripathi, I am from Moradabad.
I purchased a laptop on 11th of Sep, 2021 and on 12th of Sep, 2021 flipkart delivered me a dead laptop and immediately I placed a return request. Then flipkart customer care called me and said "A technician will visit your place for verification before 16th of Sep, 2021." On 14th of Sep, 2021 I received the contact details of technician, I called him and asked when he would be visting my place on which he said "Today I don't have time I'll tell you tomorrow" .I waited till next day evening then I again called him to ask the same thing on which he replied "I don't have your request go and call flipkart, don't argue with me". I called flipkart and they told me to wait till 16th of Sep, 2021. Today is 18th of Sep, 2021 still no technician visited my place and flipkart again extended technician visit to 22nd of Sep, 2021. I am not able to do my office work because of all this, all my saving of Rs.1.03L has been taken by seller and i am sitting with this dead laptop, waiting for technician since last 5 days. Above all this there is no possible way to raise a complaint against the technician as he is misbehaving with me on each and every call. Flipkart is again and again marking all my issues as resolved by themselves but I am facing the same problem since last week. They are wasting my precious time in a hope that I'll cancel the return. All my funds are blocked because of which I am not able purchase another laptop from some other place. Please help me get a replacement or refund so that this mental torture gets over and I can resume my work.

I have ordered two apple airpods and both were cancelled by Flipkart after shipping and niw price is increased and they are saying its cancelled because of out of stock and still available for buying.
I need compensation for difference of amount
Order id- OD[protected]
And - OD[protected]