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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
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H
humble_fool
from Mumbai, Maharashtra
Sep 13, 2021
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I have requested a refund of the product Motorola edge 20 Fusion mobile which I bought on[protected] due to restarting the device randomly when it's ideal i.e when I'm not using it. I have specifically mentioned that the device restarts while it's ideal and there is no particular time or battery status when it restarts. As your technician came and ran "Blancco Diagnostics" which only gives details of the device it couldn't check the hardware issue and as restart didn't happen in front of him so he rejected it. I have sent video proof of restarting which I recorded when the phone was restarting to flipkart grievance mail id.

I request you to kindly look into the problem, and as it's a hardware problem please provide the refund as soon as possible.

Order Id: OD[protected]
Refund Id:[protected]
order date :[protected]
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    K
    Kartik.b2608
    from Ahmedabad, Gujarat
    Sep 13, 2021
    Resolved
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    Resolved

    Address: Banglore
    Website: www.flipkart.com

    Dear sir,
    I order Crompton geyser from Flipkart and seller is
    OmniTechRetail,
    Still your product not delivered and my money holding by your side so please i request to you accept my return request and give me my refund my order details is.
    Flipkart order id is
    ID
    1)OD[protected] order date 28/08/2021,
    2)OD[protected] order date 10/09/2021
    3)OD[protected] order date is 11/09/2021

    I also complaint and number is
    (IN[protected]
    I requested many times for return but every time my return request not accepted by Flipkart.
    So plz send me refund as soon as possible.

    Kartik Parmar
    +3 photos
    Sep 19, 2021
    Complaint marked as Resolved 
    Thank you consumer complaints.in for you prompt response, Finally i got my refund, And also thanks Twitter
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Sep 19, 2021
    Flipkart Customer Care's response
    Hi, We are sorry for the trouble caused. We're writing to you about your
    CROMPTON 3 L Instant Water Geyser (AIWH-3LJUNO3KW5Y, White) with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 2469/- has been completed on 14 Sep 21 and should be reflecting in your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the refrence number[protected] using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
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      R
      rahulpundir
      from Mumbai, Maharashtra
      Sep 13, 2021
      Resolved
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      Resolved

      This is with reference to the pick up of Exchange item against order no OD[protected] which was ordered on 07.09.2021.

      on 12 th of Sep'2021 Your E-Kart courier boy to pick the exchange item to our address.But don't know why he is refusing to accept the item.
      Also he was not behaving good with me, don't know why.
      already my exchange item is in excellent condition, no scratch, no dent, working fine.
      requesting to you kindly look in to the matter and take action against courier partener, he is not listening because of lack of knowledge about instrument.

      i am not a new customer of flipkart, hope you understand my condition.

      regards
      Rahul Singh
      +1 photos
      Oct 29, 2021
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Sep 19, 2021
      Flipkart Customer Care's response
      We will revert on it.
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        D
        Dheerup
        Sep 12, 2021
        Resolved
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        Resolved

        Address: Mumbai ekart logistics

        Sir I have ordered a mobile phone from Flipkart via ekart logistic.delivery boy which contact no [protected] I have called him regarding my delivery he was using abused language and threaten to kill being afraid of his threat I have cancelled my order
        +1 photos
        Oct 23, 2021
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Sep 19, 2021
        Flipkart Customer Care's response
        We will revert on it.
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          K
          kaush16
          from Bangalore, Karnataka
          Sep 12, 2021
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          I have added egv on Flipkart and after that my account is blocked my money is in that Flipkart account please refund my money or reactive my account.
          Flipkart customer support has been notified about the posted complaint.
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            A
            Abrez khan
            from Bhadohi, Uttar Pradesh
            Sep 12, 2021
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            Address: Alampur nai basti bhadohi
            Website: Google

            My problem is
            My imei is not does not match in Flipkart
            Flipkart customer support has been notified about the posted complaint.
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              C
              Cashubhambansal
              from Agra, Uttar Pradesh
              Sep 12, 2021
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              Address: C-28, Prateek Enclave, Subhash Nagar, kamla Nagar, Agra
              Website: www.flipkart.com

              Lot many Issues
              1- Charging Over weight than Actual. Accept the Mistake but still not refunding excess Logistics since last 1 month
              2- Even though Inventory Available with Zonal Warehouse, they ship from another far Warehouse to Charge National Charges
              3- They do not reply to most of the queries.
              4- There are hidden charges heavily and Inventory Management is just a Fraud and nothing else.

              My Seller id is [protected]@gmail.com
              Flipkart customer support has been notified about the posted complaint.
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                P
                pradeepgts
                Sep 12, 2021
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                My account [protected] has been suspended from playing games for the past 3-4 months, without any reason and in spite of my repeated complain nothing has been done. Also I am unable to redeem my I gems I had won by playing games on Flipkart. Apart from above the coins I win in various quizzes, has also not been credited.
                Flipkart customer support has been notified about the posted complaint.
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                  I
                  ishank maurya
                  Sep 12, 2021
                  Resolved
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                  Resolved

                  Today I received a samsung charger whose seal is broken as if the seller has used it before selling it to flipkart customer.

                  I contacted the flipkart customer service and they said we can do nothing you yourself contact the seller. That is really not expected of an Amazon rival. I said can't you contact the seller because he is not going to concede to me but they said we can't do anything.

                  Order ID - OD[protected]
                  Order ID - OD[protected]

                  Customer Name Ishank kumar maurya
                  Customer phone number [protected]
                  Oct 21, 2021
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 19, 2021
                  Flipkart Customer Care's response
                  Hi, We are sorry for the trouble caused. We're writing to you about your
                  SAMSUNG EP-TA20IWECGIN Type C Mobile Charger with Detachable Cable with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 1049/- has been completed on 17 Sep 21 and should be reflecting in your account by now.

                  Your kind understanding is appreciated.
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                    A
                    Aniket Kumar Singh,,,,,,,,,
                    Sep 12, 2021
                    Resolved
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                    Resolved

                    Hey flipkart I request for return for my order whose order id is Order ID - OD[protected] on 8 September because it's size fit issue but till now not accepting my return request . So I request you to please accept my return request.
                    +1 photos
                    Oct 20, 2021
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 19, 2021
                    Flipkart Customer Care's response
                    Hi, We are sorry for the trouble caused. We're writing to you about your
                    U.S. POLO ASSN. Sneakers For Men with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 1199/- has been completed on 14 Sep 21 and should be reflecting in your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the refrence number (P2109141603050906167322) using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
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                      D
                      Deepakc414
                      Sep 12, 2021
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                      I ordered a Philips Trimmer QT 4011/15 but i received a fake product .
                      Flipkart customer support has been notified about the posted complaint.
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                        D
                        Dig144
                        Sep 12, 2021
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                        I have lost my registered mobile number in flipkart . Now wanted to change the registered number but its now allowing me to do since its sending otp to old number which i lost.
                        Flipkart customer support has been notified about the posted complaint.
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                          S
                          SAFAL ORAON
                          Sep 12, 2021
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                          Address: NEAR ORAON HOSTEL LOHARDAGA ROAD GUMLA

                          I'm unable to change my default Mobile number in my Flipkart account because my previous number is inaccessible now. Whenever I try to replace my new mobile number. OTPs are sent in both mobile numbers but since I don't have access to old number I can't update. True several times, its frustrating. I request to change my mobile number in my Flipkart account as soon as possible.

                          My Flipkart account registered email : [protected]@gmail.com
                          Old/Lost mobile number : [protected]
                          New number i want to be my Flipkart associated mobile number : [protected]
                          Flipkart customer support has been notified about the posted complaint.
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                            D
                            dev2219
                            Sep 11, 2021
                            Resolved
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                            Resolved

                            Hello Team,

                            I ordered product Magnum Trolley bag 77 cm and received different product on 7th September. I get in touch with the executive and raised return and refund request and they gave me 72 hrs deadline which already completed on 9th September. After that i again reached out to them asking for an update on my request they said that we're looking for your problem we require more 24 hrs but today its 5th day but no response received from there end and when i contacted flipkart team they said that pls wait our team will get in touch with you.

                            Am fed up, there is no one who can assist me on this. I paid whole payment and recived different product. Cant understand are they really dumb or they tried to make fool to people. I sent an email with all the proof attached to that email still didn't receive any response.

                            Kindly look into this Urgent issue.

                            If you require any further assistance pls contact me.

                            Thank you.

                            Regards,
                            Dev Dubey.
                            Order id: OD[protected]
                            +1 photos
                            Sep 23, 2021
                            Complaint marked as Resolved 
                            Thank you flipkart, issue has been resolved now. Thanks for your support
                            Flipkart customer support has been notified about the posted complaint.
                            Sep 13, 2021
                            Updated by dev2219
                            Initially i was able to contact flipkart team but from today morning onward whenever i tried contacting them, automated voice says that we are unable to connect experiencing network issue.
                            @flipkart team kindly look into this issue
                            Verified Support
                            Sep 19, 2021
                            Flipkart Customer Care's response
                            We will revert on it.
                            Verified Support
                            Sep 24, 2021
                            Flipkart Customer Care's response
                            Hi, We are sorry for the trouble caused. We're writing to you about your Magnum STORM 77 4W RED Expandable Cabin & Check-in Luggage - 22 inches with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 3039/- has been completed on 19 Sep 21 and should be reflecting in your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the reference number (068017) using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
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                              R
                              Rajani Ketana
                              from Hyderabad, Telangana
                              Sep 11, 2021
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                              Respected Sir/Madam,

                              I have ordered Realme C11 2021(Cool Grey, 32 GB), order ID: OD[protected] from Flipkart for my son study purpose. It got delivered on 18th August 2021, my son have used it for few days and found an issue regarding the Gurukul application (It is my son's school app to listen to online classes and to write exams) and along with paytm, phonepe etc. were not responding respectively. For this issue I have requested a replacement, the replacement was done successfully and got Realme C11 2021 as a replacement on 2nd September 2021. After replacement, in that mobile too found the same issue regarding my above applications. Hence I have requested a return, those details are given below.
                              They are:
                              1. Return requested (6th September 2021)-- Technician visit (8th September 2021) -- Return rejected.

                              2. Return requested (8th September 2021) -- Return rejected.

                              3. Return requested (8th September 2021) -- Technician visit (10th September 2021) -- Return rejected.

                              As these many times the technician visit took place, three times return request got rejected. The technician found the same issue which I had identified. The technician forwarded the same issue to Flipkart, however the Flipkart rejected my return request without mentioning a proper reason. There is no proper communication between technician and Flipkart. Flipkart customer care had contacted me many times a day and failed to rectify my problem, and also contacting me number of times a day created a lot of trouble and disturbance to me. As of now I have tried my best to return the mobile, since it got rejected frequently and by 9th September the return validity of the mobile got expired.

                              This phone is useless for me now. Hence, I want to return the mobile and want my money refund. I hope you will solve my issue as early as possible.

                              Name: Rajani Ketana
                              Mobile No.: [protected]
                              E-mail: rajani.[protected]@gmail.com

                              Thanking you
                              +5 photos
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 19, 2021
                              Flipkart Customer Care's response
                              We will revert o it.
                              Sep 19, 2021
                              Updated by Rajani Ketana
                              Sir/Madam,

                              We got a call from Flipkart. They said return is rejected because the technician forwarded that there is no issue in the mobile to Flipkart, but at the time of technician visit, technician said us that there is a issue in the mobile. Hence miscommunication taken place between Flipkart and the technician. So we have questioned them that, now how can we return the mobile? They said that you need to go to a service centre and should bring a date on arrival certificate to return the mobile, but due to this Covid-19 peripatetic is not good. So, I just want this date on arrival certificate through online and want return policy for the mobile.

                              I want a return policy for this mobile. So, I hope you will resolve my issue as early as possible.

                              Name: Rajani Ketana
                              Mobile No.: [protected]
                              E-mail: rajani.[protected]@gmail.com

                              Thanking You
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                                V
                                vijaymahantesh0
                                from Bengaluru, Karnataka
                                Sep 11, 2021
                                Resolved
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                                Resolved

                                I placed an order for "Kellogg PRINGLES SOUR & ONION/ Nachos (107 g)" on 25th Aug 2021. I was charged Rs. 154 for which the actual MRP is 99.

                                Upon contacting customer care regarding the issue, they asked me the details 4-5 times over call and later marked the issue resolved without doing anything. The customer care is so pathetic. They put me on 10-15 mins on hold for every call.

                                Isn't it illegal to sell items more than MRP????
                                Oct 22, 2021
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 19, 2021
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  S
                                  Sathvik79
                                  from Ramachandrapuram, Andhra Pradesh
                                  Sep 11, 2021
                                  Resolved
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                                  Resolved

                                  Flipkart pay later issue with cibil

                                  I have flipkart account with phone number - [protected] with linked email id - [protected]@gmail.com.. I've flipkart pay later credit with 7000/- I've used it and i repay every month with up to date clear and in my flipkart account its showing that all my dues are clear but when i applied to my education loan I've got report frm my bank that i have due of 498/- from flipkart pay later but when i open my account it showing that there is...
                                  +3 photos
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                                  S
                                  Solanki Digital
                                  Sep 11, 2021
                                  Resolved
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                                  Resolved

                                  Address: Juni mengani ta kotdasangani ji Rajkot

                                  And my problem is i am unable to update my password.

                                  Last few days my account not opening. I used my old username and password. But it was not opening.

                                  Then i used forgot button and then received code.

                                  Entered the code successfully.
                                  After that it was asking please set a new password.

                                  Then i entered new password. But it was showing "unable to update new password please retry".

                                  That is the problem i am facing so please solve my problem as soon as possible.

                                  I already attached the screenshot also what i am facing.
                                  unable update my password
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                                  Nov 30, 2017
                                  Complaint marked as Resolved
                                  Oct 06, 2017
                                  Complaint Status
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support sep, 10/2021
                                  Flipkart Customer Care's response
                                  We will revert on customer complaint.
                                  Verified Support
                                  Sep, 11/2021
                                  Flipkart Customer Care's response
                                  We had interacted with the customer informed that customer will be able to login using email id or password and will be able to login to the account. Informed customer that he can login after changing the password also. Customer agreed, no other issue, hence closing the incident.
                                  Complaint comments 9 Comments
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                                  Oct 26, 2021
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 19, 2021
                                  Flipkart Customer Care's response
                                  Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
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                                    Chintan21
                                    Sep 11, 2021
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                                    I purchase a mobile phone through Flipkart and now I want to exchange the phone and buy a new phone. When I try to exchange the phone and enter the IMEI number it is showing me the error that IMEI number not found.
                                    +1 photos
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 12, 2021
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Oct 01, 2021
                                    Updated by Chintan21
                                    I haven't got any response from Flipkart on the matter.
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                                      Nanda2000
                                      from Bhubaneswar, Odisha
                                      Sep 11, 2021
                                      Resolved
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                                      Resolved

                                      Address: Bhubaneswar, Odisha

                                      Actually i ordered a amd ryzen 3 3200g with Radeon vega 8 graphics desktop processor on 27 aug 2021 and got recived a different brand product i.e(intel core 2 duo used processor) with very cheap packaging from Flipkart worth Rs11559/-. I talked with customer care and they initiated the refund issue and rejected issue after some days, please flipkart its my humble request to return ur product and refund my money that is 11559/-Rs
                                      +1 photos
                                      Sep 12, 2021
                                      Complaint marked as Resolved 
                                      On 2nd September i got recived a different brand product and called customer service and they issued for a return and then automatically cancelled the return request and was not approving my return request, so i filed a consumer case here and flipkart team approved my refund request and solved my issue. Thank u 🙏 consumer case team and flipkart team
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 19, 2021
                                      Flipkart Customer Care's response
                                      Hi, We are sorry for the trouble caused. We're writing to you about your
                                      amd Ryzen 3 3200G with Radeon Vega 8 Graphics (YD3200C5FHBOX) 3.6 Ghz Upto 4 GHz AM4 Socket 4 Cores 4 Threads 2 MB L2 4 MB L3 Desktop Processor with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 11559/- has been completed on 12 Sep 21 and should be reflecting in your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the refrence number[protected] using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
                                      Thanks flipkart team for returning the different product after 30 calls over 7days period and refunding my money back.

                                      If any body is facing any issues, try contacting flipkart through customer care no-[protected], and then 1st process is to ask da junior service to connect u with their senior service team, then elaborate ur issues totally and ask for resolution, they instantly approve ur return request and u will get a return/refund.

                                      U can check ur order section for status of return approval/refund.

                                      Thank You 🙏
                                      Am withdrawing my complaint

                                      Got received a different brand product - Comment #3892780 - Image #0
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