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Flipkart Complaints & Reviews

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Updated: Jul 15, 2026
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नितेश कुमार
Oct 9, 2021
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Address: Delhi
Website: Flipkart.com

I placed the order on 3rd October and the delivery was due on 4th October but I have not received my order yet. The date is being extended every day. If you can not reach, then tell me why you are keeping someone seated on the basis of his order. If you can't give and order, then refuse it, no person will be disturbed without work, will it not?
Flipkart customer support has been notified about the posted complaint.
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    ppprashant
    Oct 9, 2021
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    Address: Bhosari Pune

    FLIT-3ZQXHT-2IVT2E-YWE4FX-VXXW8FP

    I have purchased tv from Flipkart on 3 rd Oct 21, but tv installation is still pending,

    Every time your engineer lying and giving missed call and claiming that my phone number is unreachable.

    When I tried to call them back they don't respond to call.

    I will mention some executive names who are just lying and giving wrong information.

    1. MUSTAFA NURUDDIN MALIDWALE (Call [protected], PIN 236)

    2. SUSHIL BABASAHEB WAGHMARE (Call [protected], PIN 126) .

    3.YASIN ABDULKARIM SHEIKH (Call [protected], PIN 190)
    Above engineer just giving false commitments
    Flipkart customer support has been notified about the posted complaint.
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      Vedika Choudhary
      Oct 9, 2021
      Resolved
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      Resolved

      Address: Kota rajasthan 324009

      Suddenly flipkart is showing product not deliverable. I order from here everytime from last 3 years and it was never a problem. But from last 2 days it is showing no seller sell to this pincode. My pincode 324009 it is the one of the main pincode of my city also i tried the other one 324005 it is also having the same problem.
      Please resolve it as soon as possible i need to order something urgently.
      Nov 13, 2021
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Oct 10, 2021
      Flipkart Customer Care's response
      Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
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        Uday Pratap Singh Sengar
        Oct 9, 2021
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        I ordered a laptop on 3 October bbd sale on flipkart which is supposed to be delivered by 6th of October. On 6 October they give me update that it will deliver within next 3 days sorry for inconvenience.
        Now today is 9 i still haven't received my product i am a student my assignment is pending i have lot of work to do.
        I guess they will revise again the date of delivery by next 3 days again.

        Its really painful when you spend a huge amount and dont get the product on time
        Nov 10, 2021
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Oct 10, 2021
        Flipkart Customer Care's response
        We will revert on it.
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          A
          AkankshaSharma24
          from shimla, Himachal Pradesh
          Oct 9, 2021
          Resolved
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          Address: Online

          I recently purchased whisper from flipkart. Today i got the product and it was duplicate and of low quality . I contacted the customer service and they said that the product will be picked up. Although the product comes under no return policy and by taking advantage of such a policy they are supplying duplicate products. Now, I obviously checked the rating of the seller before ordering the product . They had 4.3 stars so i decided to order but was disappointed. After going through the reviews i realized I am not the only customer who is being cheated like that. So, i wanted to file a complaint regarding the same.
          Nov 11, 2021
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Oct 10, 2021
          Flipkart Customer Care's response
          We will revert on it.
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            A
            adav120
            Oct 9, 2021
            Resolved
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            Resolved

            Website: flipkart.com

            I ordered a laptop(hp pavilion) from Flipkart on 2nd October 2021, flipkart then stated that the product will be delivered by 4th October 2021 but on 4th they(flipkart) extended the date to 7th October 2021, and even today (9th October 2021) the product is undelivered.
            And I am clueless where my product is, as the tracking id is also not shown on the tracking page. Customer care phone number is unreachable and there is not a single update from flipkart regarding the delivery.
            Oct 16, 2021
            Complaint marked as Resolved 
            A token of apology was given for all the delays.
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Oct 10, 2021
            Flipkart Customer Care's response
            We will revert on it.
            Oct 11, 2021
            Updated by adav120
            I demand a proper compensation, wasting my time for so long and the product still being undelivered,
            What's meaning of taking a hefty payment and not delivering the even after 2 weeks
            Verified Support
            Oct 16, 2021
            Flipkart Customer Care's response
            Hi,
            Order ID: OD[protected]
            We are sorry to let you know that your order for the product 'HP Pavilion Ryzen 5 Hexa Core 5600H - (8 GB/512 GB SSD/Windows 10 Home/4 GB Graphics/NVIDIA GeForce GTX 1650/144 Hz) 15-ec2004AX Gaming Laptop' has been canceled by the seller due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 11 Oct 21 and it should be reflecting in your account by now. Your kind understanding is appreciated.
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              M
              MahammadJuned
              Oct 9, 2021
              Resolved
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              Order ID - OD[protected] this order supposed to delivery by 08 October 2021 but still not delivered. Cheating & giving fake delivery date. They just changing status may get by tomorrow etc... But tha promised date was 08 October 2021
              Nov 13, 2021
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Oct 10, 2021
              Flipkart Customer Care's response
              We will revert on it.
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                V
                Vkt1111
                Oct 9, 2021
                Resolved
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                Resolved

                I have ordered a product from Flipkart which is being shipped via Ekart.
                Tracking number is FMPP[protected]

                This product is misroute due to the mistake of ekart team only. There was no mistake of mine. The product is in Osmanabad hub which should be in Solapur hub as per the address. So I myself visited the Osmanabad hub and asked them about the issue. They said they will return it to the seller and cancel the order even though there is no mistake of mine.
                I asked them to let me pick up the order at the hub as it is prepaid and even told them that I will share the otp and my id card details for verification. They declined to give me that parcel. They are not even sending it to the correct address. What should I do now?
                I won't get the same deal now or else I could order it again. So that is not the option for me.
                Even spoke to Flipkart customer care but they didn't help me with this.
                I need my product or the same deal again.
                Oct 11, 2021
                Complaint marked as Resolved 
                Nothing has been done by Flipkart. I myself again went to the hub and requested again and got my product delivered after so many hassles. Totally not satisfied with Flipkart Team.
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Oct 10, 2021
                Flipkart Customer Care's response
                We will revert on it.
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                  Y
                  Yash16110
                  from Ghaziabad, Uttar Pradesh
                  Oct 9, 2021
                  Resolved
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                  Resolved

                  Sir
                  My flipkart egv rs 3641is deactivated without any reason. I reported to flipkart customer care but they are not taking any action.
                  My email id - [[protected]@gmail.com
                  Please reactivate my egv.

                  Plz refund my money back. rs 3641

                  My flipkart account number is [protected]
                  My contact number is [protected]
                  Nov 12, 2021
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 10, 2021
                  Flipkart Customer Care's response
                  We will revert on it.
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                    T
                    Trinetra Mishra
                    Oct 9, 2021
                    Resolved
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                    Hi Sachin /Kalyan,

                    FYI, Your Team members has been canceled my order on today. Refund Amount is credit my account till now. Yesterday your customers executives call me, ordered delivered on evening 6 PM.

                    Your proof it Filpkart is Fraud organization and increase cyber crime in India.

                    Your are the best role play for human emotion and given my money from 3th Oct 2021 to till now and gain profit my money. I will taken legal against both of you and your organization regarding human emotional, feelings and interest of money submit of your account.

                    Regards,

                    T. N. Mishra

                    [protected]

                    Order No. OD[protected]
                    Mar 17, 2023
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 10, 2021
                    Flipkart Customer Care's response
                    We will revert on it.
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                      T
                      Trinetra Mishra
                      Oct 9, 2021
                      Resolved
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                      Resolved

                      Kindly Mr Kalyan Krishnamurthy, CEO

                      Hi Sir,

                      I have booked realme C11 2021 mobile phone order no. OD[protected] through flipkart on date 3 Oct 2021.

                      On 6th Oct 2021, your delivery agent Mob. [protected] call me, it's replacement device. I said that please come in after one hour. He said that I will reached 2 PM. But your delivery agent had comed. I called customer care and he update product estimates date on 7th October 2021 and delivery agent on tomorrow.

                      On 7th October 2021, I am calling your delivery agent through your portal connectivity. Delivery agent said that i will reached in next 1 hour and but he had comed. I am multiple times connecting your customers care.

                      But your Customer care are manner less, rudely behavior and not getting proper response. I want to call transfer to seniors and They said that my seniors busy if free or pickup call then transfer your call. They are call on hold more than 15 minute or disconnect my calls.

                      Your customers care executives explained company policy and filpkart is not responsible for delivering agent work and says " Y sab policy CEO ne hi banai hai".

                      Flipkart company are playing with human emotion and I hope that increases fraudness in product.

                      Flipkart is very bad experience, My purchase product using last two days by Delivery Agent but anybody have no taken responsibility.

                      If my product not delivered on estimate date today. I claiming 1 lakh rupees penalty otherwise taken legal action against you.

                      Regards,

                      T. N. Mishra

                      [protected]

                      Order No. OD[protected]
                      Nov 15, 2021
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 10, 2021
                      Flipkart Customer Care's response
                      We will revert on it.
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                        mohan prathap
                        Oct 9, 2021
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                        Hai, I am Mohan Prathap, I have recently purchased an Iphone 12 in Big Billions Day sale on Flipkart. I placed the order on 02 October 2021 and received the product on 05 October 2021. The product was fine for 1-2 days after that it suddenly went off on 07 October 2021 evening around 4pm since then I have been trying to power it on but it won’t turn on. So I booked a appointment on Apple Support, in one of the Authorised Service Provider iCare - Ample Technologies Pvt Ltd
                        Moosarambagh, Dilsukhnagar, Hyderabad ( screenshot attached below ). Appointment was on 08 October 2021, I went there hoping that it would be a small problem, but to my surprise even before explaining my problem the executive/service provider himself asked did you buy it online, did you buy it from Flipkart. He then explained me the situation that in the past week there were 2-3 similar cases all bought from Flipkart, with the same problem I think that isn’t a coincidence. In apple products there will be a small “WHITE” Strip which turns “RED/PINK” whenever there is water damage, in my case the Strip was already “RED/PINK” I haven’t even started using the phone properly. This is the same case for all the 2-3 members who approached the service provider and only from one location or branch. The service provider if you submit the product we will try to look into it but the product will be considered as Water Damage and you can’t claim warranty and there will be no replacement. He suggested me to return the device to the original source.
                        Flipkart customer support has been notified about the posted complaint.
                        I had same issue and now both brand/flipkart denied replacement :(
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                          Raunakg
                          from Dehradun, Uttarakhand
                          Oct 9, 2021
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                          Resolved

                          Address: Online

                          I ordered jbl bluetooth earphones and they were delivered on 09.10.2021.After opening delivery package, i found earphones missing. Only accesories were prrsent. I called helpline but their response was inability to deal with technical issue. They were also not able to generate refund or return request. I have been harassed mentally by flipkart and its service. I hope the company cares about its reputation or is it a complete online fraud.
                          Nov 12, 2021
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 10, 2021
                          Flipkart Customer Care's response
                          We will revert on it.
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                            Y
                            Yatikamadnani
                            from Delhi, Delhi
                            Oct 9, 2021
                            Resolved
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                            Resolved

                            Address: B-1/28 Malkaganj Delhi-110007
                            Website: Flipkart

                            4-oct- My product was showing delivered i kept calling flipkart i have not recived the same. They told me to wait its showing shipping in our systems wait for 24hrs we can then take your complain.
                            5-Oct - midnight 12:46am i got a msg that it is delivered i again called flipjart they told me wait till morning .
                            Again in morning they told me its delivered to gujrat - and its some random address which has locality, area, pincode and name but No house no. Or building No. is memtioned. I dont know about that place too . I have never placed any order . How can flipkart send there product without taking OTP . I got OTP on 4oct 10 am and i called them . Whats happening i have never shared my OTP.
                            6-Oct - After approaching via so many channels - customer care, Mails, Twitter and Instagram. I recieved a call and they registered my complain. And they assured me that they will provide me an feedback in 24hrs and now its been 72 hrs i didnt recive a single call from them and i m chasing them badly and still they say they are working on it . I need my money or my phone . I wanted it this is why i ordered . They have take 53999 amount from me . And now they are not even reverting me back. I need a phone that is why i ordered it . Why dont they understand the importance of disturbinh consumers peace of mind. They dont even prioritise such cases and also donot respond . I m not able to sleep it much more amount that i even earn . They have taken whole of my savings and now not responding. PLEASE look into this matter and ask them to refund my money or deliver my producy with supervision so that i dont get a fake one now. I have already lost trust on website.
                            Nov 11, 2021
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 10, 2021
                            Flipkart Customer Care's response
                            We will revert on it.
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                              rahulb1986
                              from Amritsar, Punjab
                              Oct 9, 2021
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                              Dear Sir/Ma’am,

                              I have placed order on flipkart on dated 2/10/21 with order id - OD[protected]

                              But still this order was not delivered on promised day of delivery and this order is prepaid amounting Rs. 47999

                              Thanks
                              Rahul Bhatia
                              M - [protected]
                              Flipkart customer support has been notified about the posted complaint.
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                                Anas khann
                                from Pauri, Uttarakhand
                                Oct 9, 2021
                                Resolved
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                                Resolved

                                I ordered an item from flipkart on 2nd of oct .But the product is not yet shipped with order id OD[protected]
                                It was to be delivered on 07th of October. I tried calling the customer care they told they are trying to resolve it but no update till now. Being a plus member i did it prepaid please ship my product ASAP please flipkart mob- [protected]
                                Nov 20, 2021
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Oct 09, 2021
                                Updated by Anas khann
                                Still not resolved please help
                                Verified Support
                                Oct 10, 2021
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  Shreya_pal
                                  Oct 9, 2021
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                                  I have ordered two product
                                  1- Dazzy purse house women sling bag rose gold which was delivered on 7th October & another purse which is Dazzy purse house casual gold clutch, this product was missing in the parcel. The amount is paid for both the product & both the product are shown as delivered but i have received only the first mentioned product. It's been two days & I haven't heard back from flipkart which is really disappointing.
                                  Flipkart customer support has been notified about the posted complaint.
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                                    Rey Naik
                                    Oct 9, 2021
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                                    When i try to update phone number it ask for old number which i dont have ...any solutons
                                    Flipkart customer support has been notified about the posted complaint.
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                                      sujeet Kumar gupta
                                      Oct 9, 2021
                                      Resolved
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                                      Resolved

                                      I ordered iphone 12 from flipkart on 3rd oct 2021, delivery date was 7th oct but order status was showing ordered but not shipped. I called flipkart customer care and they told that it will get deliver by 12th oct but it's 9th oct and product status is still same not shipped yet. I am sure flipkart will cancel it at the end but I need the product as it's a gift for someone else and on my faith he didn't purchased it own.
                                      Flipkart please deliver the product before 12th oct 2021.
                                      Oct 11, 2021
                                      Complaint marked as Resolved 
                                      Today morning I got a notification on flipkart app about package delivery. And around 11 pm I talked to ekart representative number .
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 10, 2021
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Oct 10, 2021
                                      Updated by sujeet Kumar gupta
                                      I got my parcel today afternoon. Thanks flipkart. Shipping details and delivery details get updated in a single day. Thanks consumer complaint team for your initiative
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                                        R RahulRam
                                        Oct 9, 2021
                                        Resolved
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                                        Resolved

                                        Address: Hyderabad

                                        Hello this Rahul Ram
                                        I'm ordered i phone 12 blue 128gb in flipkart big billion days but in the parcel I'm received anthor brand mobile phone
                                        I'm ordered at Oct 2nd time 1am
                                        And I'm received parcel at oct 3rd
                                        But in the parcel I'm received anthor brand phone
                                        And I'm recorded video while I'm unboxing the parcel
                                        So I'm contact flipkart care after I'm faced this issue but telling wait me at 7 oct
                                        And you receive a on or before 6 or 7 oct
                                        I'm not received any kind mail regarding this issue so I'm again contact to Flipkart support in Twitter
                                        And I'm Twitt with video and photo's
                                        And they call me after 4 hours and they say me to wait 7 Oct but
                                        I'm not received mail on 7 oct they said to wait me on 8 th oct 9:30 Am
                                        But not received mail again waiting 8th Oct
                                        So then I'm again contact to flipkart customer care they please wait at 9 oct 3:30Am
                                        But not any mail regarding to issue
                                        And now response form flipkart team
                                        When call I'm call to flipkart care they 2 minutes wait but keeping continues on hold
                                        But they are connect call to senior assistant
                                        Please help me
                                        This my Order ID - OD[protected]
                                        Nov 13, 2021
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 10, 2021
                                        Flipkart Customer Care's response
                                        We will revert on it.
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