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I am an active flipkart plus member. I have got a preapproved offer for flipkart axis card in july 2021. i have applied through flipkart app and Got approval from bank, documents were collected by axis bank employee ( on 17th july 2021). On the same day i have received welcome message from axis bank and mentioned their offers also. Received a confirmation sms from flipkart .( screen shots attached)..but till now my card is not generated, in the flipkart app, showing a card generation time of 1 day( its been almost 1 and half month)
Contacted axis bank, they told me that, they don't know nothing about this card
Application ref number : C1-[protected]-C1
(No other numbers received till now)
Proof - screen shots attached
I am a axis ace credit card user, is this your approach to a customer ?. I think there is no proper co ordination between axis bank and flipkart. ( if you can't fetch the application details i have given why it is showing a card generation time 1 day)
Several times i have contacted flipkart customer care, they told me to contact axis bank..they cant do nothing. I am totally fed up with this.
A request to you axis bank...if you can't process my old credit card application, please remove it from flipkart app so that i can re apply. Now in my flipkart account showing " continue application ".
So to i couldn't reapply
all necessary screen shots are attached. please resolve my issue ASAP.
Oct 12, 2021
Complaint marked as Resolved
Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 11, 2021
Flipkart Customer Care's response We will revert on it.